Hurst Estate Agents
4.3/5, 150 reviews
85% recommended
93% sales valuation accuracy
95% sales fee satisfaction
Hurst Estate Agents was founded in Aylesbury in 1993 and quickly established itself as the areas leading agent. Since then they have stayed ahead of their competitors by offering a better quality of service and a larger range of services including Lettings and Property Management. show more Hurst Estate Agents was founded in Aylesbury in 1993 and quickly established itself as the areas leading agent. Since then they have stayed ahead of their competitors by offering a better quality of service and a larger range of services including Lettings and Property Management.

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Latest Reviews

 View all Reviews 150
16th Feb 2023
reviewed by 'Suzy'
“I can't really thank the staff enough for their patients and help during this moving process. Making me feel like ......”
5th Dec 2021
reviewed by 'Steph'
“Having used them as a letting agent it's sad to say they will do anything to take your money with ......”
23rd May 2019
reviewed by 'shahzad'
“I like this agency and recommended this to my friends, I am very impressed by customer service, All the members ......”
23rd May 2019
reviewed by 'Charlous'
“great services.provided.They take care of customers very much. I will use their service again and will recommend to ......”
23rd May 2019
reviewed by 'R.Sohaib'
“Extraordinary services.provided.They take care of their customers very much. I will use their service again and will recommend ......”
23rd May 2019
reviewed by 'Michell'
“Great agency ever with great services. They care for all problems and help me out instantly. I will recommend these ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 95% £160,000 £600,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 4 10 10 64 3 36 1 4 5
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Hurst Estate Agents Branches (view all 3)
Aylesbury, HP20
Hazlemere, HP15
High Wycombe, HP13

“On time on appointments, responded quickly to calls, and very ......”

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Sep 13,2013
Minithumbup
By: 'Doug'
Sep 13,2013
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On time on appointments, responded quickly to calls, and very positive in getting viewings and eventual sale, for both our properties. Overall I would recommend them, as they were more helpful and eager to have our business when we initially wanted to market the properties ...
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“My experience with Hurst Estate Agents has been very pleasant. ......”

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Sep 13,2013
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Kate
By: 'Happy'
Sep 13,2013
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My experience with Hurst Estate Agents has been very pleasant. My partner and I recently moved to the UK from Canada. We were looking into flats while we were still in Canada, and found the Hurst listing online. I contacted Kate Richardson via e-mail to ...
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“Andrew and his team at Hurst dealt with the sale ......”

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Sep 07,2013
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Andrew
By: 'Gary'
Sep 07,2013
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Andrew and his team at Hurst dealt with the sale of our existing property and purchase of our new property with the utmost professionalism. My wife and I were continually updated with progress and rest assured when things didn't seem to be running to plan. ...
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“Hursts were a pleasure to deal with from beginning to ......”

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Sep 05,2013
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Lucy
By: 'Miss'
Sep 05,2013
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Hursts were a pleasure to deal with from beginning to end and made sure the final sale to completion process went smoothly sorting out any issues and keeping me updated on all fronts. nothing seemed too much trouble even through it took a while to ...
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“From our first meeting with Lucy right through to completion ......”

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Aug 30,2013
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Lucy
By: 'The'
Aug 30,2013
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From our first meeting with Lucy right through to completion she was nothing but supportive and understanding of our needs as a seller. Lucy is a bright, clever individual with extensive knowledge of the property world. Hurst Estate Agents managed to arrange over 50 viewings of ...
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“I was happy with the estate agents that I sold ......”

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Aug 30,2013
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By: 'Neil'
Aug 30,2013
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I was happy with the estate agents that I sold my property through as they promised me a price and they delivered....
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“Lucy was patient professional and supportive. We would not hesitate ......”

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Aug 28,2013
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Lucy
By: 'Mr'
Aug 28,2013
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Lucy was patient professional and supportive. We would not hesitate to deal with her again she is a good example of a professional yet sensitive estate agent and a great asset to Hurst. We had lost the opportunity to purchase a flat as the owner ...
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“We purchased this flat through Hursts, and found the service ......”

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Aug 23,2013
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By: 'Roger'
Aug 23,2013
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We purchased this flat through Hursts, and found the service absolutely first class. The agent (Lenny) was extremely helpful, responding to our queries promptly, and he acted in a most professional way throughout the entire process. We don't have a single bad word to say....
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“I wold recommend Hurst Estate Agency to anyone who is ......”

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Aug 21,2013
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Mark
By: 'S'
Aug 21,2013
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I wold recommend Hurst Estate Agency to anyone who is looking for a house;Staff at Hurst is very co-operative and patient with customers. It has been indeed a pleasure to get their service to find our first house in UK in just five days!!! ...
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“hursts estate agents high wycombe, on meeting ben wealands the ......”

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Aug 21,2013
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By: 'sean'
Aug 21,2013
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hursts estate agents high wycombe, on meeting ben wealands the senior negotiator/valuer for the first time it became apparent i was dealing with a professional in his field ,with a price in mind he gave us his valuation, which for us selling was above,, ...
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“In order to process the sale of the property I ......”

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Aug 21,2013
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By: 'Pauline'
Aug 21,2013
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In order to process the sale of the property I was interested in the agent pushed for my buyer to hurry things along which helped and in my opinion went 'above and beyond' his remit as he had no financial interest in the sale of ...
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By: Lenny
Aug 21, 2013
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Hi Pauline, thank you for the kind comments; with the developer buyer at the bottom, yours was certainly one of the most difficult chains of the year! I'm glad it all worked out in the end. Regards, Lenny White, Senior Negotiator & Valuer ...

“Several very helpful staff at branch who simply got the ......”

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Aug 19,2013
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Lucy
By: 'JG'
Aug 19,2013
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Several very helpful staff at branch who simply got the job done. Main point of contact for sales progression was Lucy Elburn. Efficient, helpful and always polite I felt confident that I could trust Lucy to chase matters on my behalf. I have been buying/...
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“It is with great pleasure to appreciate the entire team ......”

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Aug 15,2013
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By: 'Ruth'
Aug 15,2013
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It is with great pleasure to appreciate the entire team of Aylesbury Branch! I have always enjoyed their swift response to all my needs while I was resident. I was thrilled while I had challeges on my health and had to move to Africa, they ...
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“After having an awful experience with another agent, I changed ......”

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Aug 09,2013
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Lucy
By: 'Nadine'
Aug 09,2013
0 people found
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After having an awful experience with another agent, I changed to Hurst Estate Agents to sell my property. It was a long process (down to to the Buyer) But Lucy was fantastic throughout the process. Helpful, answering her emails quickly, calling back etc. I just ...
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“Living in Australia, we trust the management of our property ......”

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Aug 09,2013
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Lesley
By: 'Natasha'
Aug 09,2013
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Living in Australia, we trust the management of our property completely with Hursts. When Hursts discovered severe mould damage caused by an upper apartment leak we were devastated. Lesley, Michelle, Pippa and Kate from Hursts went above the expected level of duty to assist in ...
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“I found Hurst to be a very good agent from ......”

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Aug 07,2013
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Lucy
By: 'Marion'
Aug 07,2013
0 people found
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I found Hurst to be a very good agent from the initial viewing. I met with a very enthusiastic agent who gave a good impression. Having decided to make an offer I dealt with Lucy Elbourn who was very friendly, helpful and conscientious. As a ...
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“Hurst's services were brief due to rising damp (in all ......”

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Jul 26,2013
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By: 'Not'
Jul 26,2013
4 people found
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Hurst's services were brief due to rising damp (in all four corners of build and rising upwards) and poor contract management. Contract was terminated within three months and service spun into a nightmare. Remedy of existing fault was slow or did not happen and an ...
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What agent could do to change your mind?
Treated me like a human and managed the negatives in a adult relationship.
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By: Lesley Hampson- Lettings Manager
Jul 30, 2013
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Thank you for taking the time to comment and help us improve our services. As an estate agency we are committed to try to give the tenants the correct advice to get the deposit back. The advice we gave you about reducing the damp within the property has been sufficient to ensure this. Smaller properties often suffer from damp which needs to be managed by the person living in the property. In this case we have let the property for a number of years without the occurrence of damp or mould. We ...

“Terrible, terrible, terrible service. Over two months since moving out ......”

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Jul 09,2013
Minithumbdown
By: 'AwfulCompany'
Jul 09,2013
0 people found
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Terrible, terrible, terrible service. Over two months since moving out of the rented accommodation I have yet to receive my deposit back. Hursts have stated to me verbally that this is "their fault" since they haven't managed to secure a contractor to estimate the cost ...
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What agent could do to change your mind?
Having the tenant best interests in mind and perhaps returning my calls?!
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By: Nik Keegan - Branch Manager
Jul 17, 2013
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Thank you for taking the time to comment. It is vital that we continue to get feedback in order that we can continue to improve our service and keep it at an optimum level. As a company we are fair and have a policy of trying to get as much of the tenants deposit back as possible and on some occasions this can take a little more time particulaly if the issues are not agreed by the landlord and tenant and it goes to dispute. On this occasion it is true that we were let down by a couple of contra ...

“Overall experience was very good and the whole process was ......”

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Jun 25,2013
Minithumbup
By: 'Carter'
Jun 25,2013
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Overall experience was very good and the whole process was dealt with very professionally. As a first time buyer of a second property it would have been nice to have been looked after by one member of staff and given more advise of the procedures....
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“Fantastic service from start to finish, always rang and emailed ......”

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Jun 20,2013
Minithumbup
By: 'Andrew'
Jun 20,2013
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Fantastic service from start to finish, always rang and emailed when they said they would, dealt with a tricky last minute change to the tenancy on our part without any fuss or delay. Upon moving in there were a few minor problems that were sorted ...
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“Andrew managed our house sale very efficiently. He always got ......”

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Jun 18,2013
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Andrew
By: 'GL'
Jun 18,2013
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Andrew managed our house sale very efficiently. He always got back to me if he wasn't available when I phoned. He has an extremely courteous and friendly manner. He dealt with any problems really well and made the whole process extremely smooth. I would be ...
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“An excellent Estate Agent to work with, spot on valuation, ......”

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Jun 12,2013
Minithumbup
By: 'Adrian'
Jun 12,2013
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An excellent Estate Agent to work with, spot on valuation, always at the end of the telephone line when we needed to talk to someone, very professional organisation and staff....
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“Lucy at Hurst was incredibly helpful in my process of ......”

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Jun 10,2013
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Lucy
By: 'Jenny'
Jun 10,2013
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Lucy at Hurst was incredibly helpful in my process of buying my first property. As my first offer on a house fell through, Lucy made sure I was the first to see a brand new house on the market as she had listened to all ...
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“Found all of the staff to be most helpful but ......”

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Jun 07,2013
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Ben
By: 'Lovegrove'
Jun 07,2013
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Found all of the staff to be most helpful but dealt mainly with Ben and then Lenny.They were always cheerful and kept us up to date with the proceedings,which as we were selling the property for my mother as she had to go ...
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“Excellent initial visit to explain services which gave me a ......”

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Jun 07,2013
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Andrew
By: 'CB'
Jun 07,2013
0 people found
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Excellent initial visit to explain services which gave me a lot of confidence in the agent Good marketing of property including excellent photographs & description of property Generated a lot of interest Good impartial advice when considering offers Was kept extremely well informed at all times ...
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“Used this agent for 3 months, approx 6 viewings, no feed back, ......”

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Jun 05,2013
Minithumbdown
By: 'Gunner'
Jun 05,2013
0 people found
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Used this agent for 3 months, approx 6 viewings, no feed back, no strategy to sell. very poor customer service. Went back to my original agent and sold within 2 weeks....
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What agent could do to change your mind?
Brought in more viewers, given more feed back and had a strategy to sell.
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By: Nik Keegan - Branch Manager
Jun 13, 2013
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We take all comments upon our service very seriously and endevour to provide a service which gives satisfaction to all of our clients. In this case the property initially came on above the price that we suggested and only came down to a realistic value when we were given notice so I am confident we could have achieved the value that it ultimately sold for. We do however accept that we should have contacted more frequently to advise of the owners inflated expectations in order that we could have ...

“After being messed around by other agents in the local ......”

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Jun 04,2013
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Ben
By: 'Tropez439'
Jun 04,2013
0 people found
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After being messed around by other agents in the local area, I turned to Hursts High Wycombe in need of a professional and dedicated agent. This is exactly what I received. 5 star service! The process went smoothly and without a hitch. Viewings came in thick ...
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“I would highly recommend avoiding this agency if you're looking ......”

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May 27,2013
Minithumbdown
By: 'Venice2013'
May 27,2013
1 people found
this helpful
I would highly recommend avoiding this agency if you're looking to rent out your property. All good until they have to deal with any issue whatsoever. Emails went unanswered from both landlord and tenant, small repairs such as broken dryer became huge issues and then ...
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By: Lesley Hampson- Lettings Manager
Jul 30, 2013
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As an estate agent we pride ourselves in our response when contacted by landlords and tenants. In this case we feel that all emails have been answered in a timely manner, and apologise if you feel this was not the case. Since receiving this comment Hurst have brought in new procedures with regards to keys and welcomed your comments in order to improve our service. ...

“My dealings with Hurst Estate Agents has been really very ......”

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May 21,2013
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Lucy
By: 'maria'
May 21,2013
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My dealings with Hurst Estate Agents has been really very positive, helpful and professional. Lucy Elbourn, the agent, helped make this a worry free and smooth process. Lucy was not pushy at all and was really helpful in her advice and also in keeping me ...
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“We initially asked three estate agents to value our property ......”

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May 21,2013
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Sheri
By: 'James'
May 21,2013
0 people found
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We initially asked three estate agents to value our property when looking to sell and Hurst felt like the right fit from outset. We initially dealt with Andrew who we found to be completely professional, straight talking and keen to get our property sold with ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure available.

Awards won by Hurst Estate Agents

Regional Awards won by Hurst Estate Agents

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