Hurford Salvi Carr
4.7/5, 444 reviews
92% recommended
98% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Hurford Salvi Carr are an innovative firm of property advisors and development consultants who have become synonymous with urban living in central London. Our experience and expertise in both the residential and commercial markets, in the City West End, Docklands and East London put us at the forefront of property ... show more Hurford Salvi Carr are an innovative firm of property advisors and development consultants who have become synonymous with urban living in central London. Our experience and expertise in both the residential and commercial markets, in the City West End, Docklands and East London put us at the forefront of property agency.

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Latest Reviews

 View all Reviews 444
3rd Dec 2024
reviewed by 'Bill Woolgar'
“A totally professional service by a fully focussed committed team who deliver a first class service for their clients...”
11th Nov 2024
reviewed by 'Matthew Bigley'
“Just wanted to express my thanks on successfully re-letting my apartment at Canary Wharf, as always providing both a professional ......”
30th Sep 2024
reviewed by 'Alex'
“I let my property through Hulford Salvi Carr previously and they always found very good tenants. Just used them again ......”
27th Sep 2024
reviewed by 'Fernando'
“I've rented a flat with Hurford Salvi Carr in Farringdon. They did not provide the inventory until after I moved ......”
24th Jun 2024
reviewed by 'Michael Battle'
“Sebastian Snookermany - great service form beginning to end. Like a top class premier league midfield footballer, Sebastian was the ......”
31st May 2024
reviewed by 'A Robin'
“HSC proved more responsive than other agents, more knowledgeable about my local market and building, assembled a quality sales pack, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £200,000 £2,000,000
Lettings 92% 95% £415 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
110 3 151 18 68 3 74 1 7 9
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Hurford Salvi Carr Branches (view all 7)
Aldgate, E1
Clerkenwell, EC1M
Clerkenwell, EC1M
Docklands, E14
Hertford, SG14
Islington & Shoreditch, N1
London, WC1E

“I am extremely pleased and fortunate to have found Hurford ......”

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Oct 15,2016
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Ediz
By: 'Claudia'
Oct 15,2016
0 people found
this helpful
I am extremely pleased and fortunate to have found Hurford Salvi Carr. Renting within a constrained time period can be very stressful, but Ediz and his team made it as smooth-sailing as possible. They did their best in making sure I could get the kind ...
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“This has been the third agency we have used in ......”

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Oct 10,2016
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Phillip
By: 'Stefano'
Oct 10,2016
0 people found
this helpful
This has been the third agency we have used in London in the past three years and so far it has been the best. The team has been very fast and helpful in all phases: offering, contracting, moving in and, since they also manage the ...
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Comment on agent fees
Deserved
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“Used this agent for a number of years and always ......”

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Oct 07,2016
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Kerry
By: 'Adam'
Oct 07,2016
0 people found
this helpful
Used this agent for a number of years and always been happy with the advice and service provided. Kept up to date and the whole process is handled electronically which avoids having to be present on completion....
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Comment on agent fees
Good
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“Very good and speedy service - the whole process went ......”

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Oct 03,2016
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By: 'Raman'
Oct 03,2016
1 people found
this helpful
Very good and speedy service - the whole process went very smoothly The after let service was also very good Highly recommended...
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Comment on agent fees
Average
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“I was very pleased to have such an efficient team ......”

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Oct 01,2016
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Natalie
By: 'Dr.'
Oct 01,2016
0 people found
this helpful
I was very pleased to have such an efficient team successfully find me a great tenant and to do the paperwork thoroughly but also quickly. I highly recommend Hurford Salvi Carr. Natalie Harwood was a real pleasure to do business with....
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Comment on agent fees
The going rate but worth it
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“My experience with Angela Kelly was outstandingly positive. She was ......”

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Sep 28,2016
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Angela
By: 'CS'
Sep 28,2016
2 people found
this helpful
My experience with Angela Kelly was outstandingly positive. She was proactive, developed a deep understanding of my requirements swiftly, was very responsive, had a good judgement of what would not fit and was explicit about that and continued to support after closure of the contract. ...
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“We have been using Hurford Salvi Carr for the last ......”

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Sep 27,2016
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Natalie
By: 'Margaret'
Sep 27,2016
0 people found
this helpful
We have been using Hurford Salvi Carr for the last four years to find tenants for us. The staff are always helpful and pleasant and have taken pains to find us tenants who would suit the property. I would highly recommend them....
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Comment on agent fees
Reasonable
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“I have been using Hurford Salvi Carr for the pastthree ......”

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Sep 26,2016
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Natalie
By: 'Linda'
Sep 26,2016
0 people found
this helpful
I have been using Hurford Salvi Carr for the past three years for our property in Bloomsbury and have found them to be friendly and efficient . I have been satisfied with the tenants they have found to rent the property and have been fortunate not ...
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“What can I say, Phillip is just amazing! The process ......”

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Sep 23,2016
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By: 'Rebecca'
Sep 23,2016
1 people found
this helpful
What can I say, Phillip is just amazing! The process of renting is always stressful and I have come up against estate agents who have hindered instead of helped me along. Phillip is the exact opposite; attentive, understanding, and always on hand. It was such ...
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Comment on agent fees
Adequate and reasonable
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“Phil has always been proactive in our property searches and ......”

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Sep 22,2016
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Phillip
By: 'Portland'
Sep 22,2016
1 people found
this helpful
Phil has always been proactive in our property searches and is very easy to work with - a credit to HSC...
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Comment on agent fees
Good
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“Found the perfect property with Sam at Hurford Salvi Carr! ......”

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Sep 21,2016
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By: 'Tim'
Sep 21,2016
0 people found
this helpful
Found the perfect property with Sam at Hurford Salvi Carr! We spent the full morning viewing properties and Sam showed us the perfect apartment and was easily the most helpful of all the agents we met. Thanks Sam, will recommend you to anyone who asks...
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Comment on agent fees
Good
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“So far it has been terrible!First they changed the ......”

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Nov 04,2015
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By: 'Michele'
Nov 04,2015
1 people found
this helpful
So far it has been terrible! First they changed the contract after I signed a first copy and paid the first month and deposit. I was promised that I would have been provided with a signed letter from the landlord stating that I would have ...
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What agent could do to change your mind?
Be transparent during negotiations Provide timely and quality support to fix maintenance issues Deliver the flat in good cleaning conditions
Attached Filesnbsp;
Comment on agent fees
They even didn't say there was a car box included that I don't need...
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By: Mason Brooks
Nov 05, 2015
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Dear Michele I am very sorry to hear you have had such a bad experience with Hurford Salvi Carr. We do list customer care very highly within our organisation and have systems and procedures to deal all types of queries and problems. If problems cant be rectified internally the we have a formal complaints procedure which ultimately is dealt with by the property ombudsman. As this is the first I have heard of this issue, I would be happy to meet you in our Limehouse office to discuss or you can ...

“We assumed we had a solid professional relationship with HSC, ......”

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Aug 10,2015
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Mason
By: 'Peter'
Aug 10,2015
0 people found
this helpful
We assumed we had a solid professional relationship with HSC, but they suddenly refused to return a holding deposit owed to us. We asked HSC to find tenants for our rental property and they informed us they had found some new tenants for 12 months, starting ...
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“I had used another local agent in Limehouse to rent ......”

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Oct 21,2013
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By: 'Andrew'
Oct 21,2013
2 people found
this helpful
I had used another local agent in Limehouse to rent my property, but was less than impressed with their service. So contacted Hurford Salvi Carr when I had thoughts about selling. Dealing with them was very easy from the outset. The sales manager knew what ...
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“Recently let my 3 bedroom apartment in Narrow street with Hurfords, ......”

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Oct 15,2013
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By: 'Eme'
Oct 15,2013
2 people found
this helpful
Recently let my 3 bedroom apartment in Narrow street with Hurfords, the initial meeting with the lettings manager was very productive and to date the property management team appear to be very proficient. Very pleased indeed....
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“I have been using agents in the E14 area for ......”

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Oct 15,2013
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By: 'Max'
Oct 15,2013
2 people found
this helpful
I have been using agents in the E14 area for many years to manage my portfolio of properties. I had heard of HSC but had never previously used them. I appointed them on one of my properties and very quickly made them my lead agent. ...
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“never could one say a managing agent was brilliant but ......”

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Oct 14,2013
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By: 'james'
Oct 14,2013
2 people found
this helpful
never could one say a managing agent was brilliant but on the whole I was happy with the service levels I received from the guys in the basin, the service dipped at the end of 2012 but seems some new members to the team and some ...
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“This agent is horrible. They give you ridiculous excuses to ......”

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Oct 09,2013
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By: 'prexy'
Oct 09,2013
4 people found
this helpful
This agent is horrible. They give you ridiculous excuses to delay taking action when repairs and problems arises and requested. Few excuses such we lost the email/s, we only have your foreign number (that is after they have been updated numerous times and renting ...
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By: Natalie Doyle
Oct 10, 2013
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Please accept my apologises for the service you have received. I welcome you to contact me or visit the office; I will ensure that I resolve any issues immediately. I will also ensure that I deal with any staff that are not providing the appropriate service – Natalie Doyle – Manager of finance & property management – [email protected] ...

“The first time I am writing a review, though the ......”

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Aug 27,2013
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By: 'Mp'
Aug 27,2013
3 people found
this helpful
The first time I am writing a review, though the service of this agency is too bad to ignore it. They do everything to make you sign, afterwards nobody feels responsible for anything....
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By: Mason Brooks
Oct 09, 2013
View all comments (1)
I welcome you to call me directly or visit me in my office and I will do everything possible to rectify your situation. If any of my staff have acted wrongfully or if HSC are in breach of contract in anyway it will be dealt with efficiently and in a professional manner. Mason Brooks – Associate Director ...

“It is simply a scandal that a large sum of ......”

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Aug 22,2013
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By: 'timeforchange'
Aug 22,2013
8 people found
this helpful
It is simply a scandal that a large sum of flat owners' cash that is paid to secure a high standard of maintenance to their homes is held by unregulated and unprotected managing agents such as HSCPM, who seem to think it is acceptable to ...
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“I've never actually been that compelled to write a review ......”

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May 22,2013
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By: 'Gemma'
May 22,2013
7 people found
this helpful
I've never actually been that compelled to write a review for anything before. So well done HSC you have actually won the award for being that horrific that I feel the need to tell everyone else! I have rented properties for 13 years now and never ...
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“Following a extensive search, we found a flat via HSC ......”

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Mar 08,2013
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By: 'Richard'
Mar 08,2013
4 people found
this helpful
Following a extensive search, we found a flat via HSC and Alex was the staff member who showed the flat. He repeatedly failed to deliver the service that he promised, missing appointmets and not getting repaired broken furniture. The flat was dirty and as we ...
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By: alex
Mar 11, 2013
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I am sorry to hear that you were not satisfied with the level of service you received from Hurford Salvi Carr, we pride ourselves in delivering high customer service and delivering a personal service to each applicant and landlord. We realized there were a few issues at the start of the tenancy and discussed these with you, and responded accordingly. If you would like to discuss the matter please do not hesitate to contact us. Kind Regards Alex Hebditch Deputy Lettings Manager ...

“I had used Hurford Salvi Carr before as my letting ......”

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Feb 03,2013
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By: 'Mark'
Feb 03,2013
4 people found
this helpful
I had used Hurford Salvi Carr before as my letting agents and after having done such a good job for 3 years I did not hesitate to employ them again when I came to sell my flat in Limehouse. HSC understand the local market and have ...
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“I have been living in the property I rent from ......”

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Feb 01,2013
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By: 'Gemma'
Feb 01,2013
6 people found
this helpful
I have been living in the property I rent from Hurford Salvi Carr for just over 6 months. In this period of time I have wasted a significant amount of time trying to contact them to arrange the fixing of problems that we have been experiencing ...
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“We rented a flat through Jacqui at Hurford Salvi Carr ......”

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Dec 04,2012
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By: 'AprilLee'
Dec 04,2012
3 people found
this helpful
We rented a flat through Jacqui at Hurford Salvi Carr at the end of July. She was incredibly helpful and efficient from the beginning, replying to all our questions very promptly and going over clauses in our contract which we queried. Our flat is managed ...
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“i recently moved here from nyc and was overwhelmed at ......”

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Oct 08,2012
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By: 'sue'
Oct 08,2012
3 people found
this helpful
i recently moved here from nyc and was overwhelmed at the thought of having to find a new flat to rent.. i didn't know what the protocol involved and wanted to find a place where i felt comfortable and could make my home.. cora did ...
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“The letting agent is very helpful. I would rate 5 stars ......”

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Sep 19,2012
Minithumbdown
By: 'Y'
Sep 19,2012
5 people found
this helpful
The letting agent is very helpful. I would rate 5 stars and recommend it to anyone who is looking for housing in London. In contrast, the property management service is very poor. The response from the management team is not useful. When you send them an ...
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What agent could do to change your mind?
Please improve the efficiency of the property management service.
Attached Filesnbsp;
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“Jacqui was particularly helpful in relaying our thoughts on the ......”

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Sep 13,2012
Minithumbup
By: 'Jeffrey'
Sep 13,2012
2 people found
this helpful
Jacqui was particularly helpful in relaying our thoughts on the proposed rent to the landlord. We must have viewed the flat about five times in the course of securing the tenancy and each time, Jacqui attends the flat punctually. She is also extremely friendly. Both ...
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“We found the agent to be very efficient and quick ......”

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Sep 07,2012
Minithumbup
By: 'Louise'
Sep 07,2012
2 people found
this helpful
We found the agent to be very efficient and quick when dealing with our tenancy agreement. Everything was sorted out very easily without any difficulty. When its came to moving in, we were met by the inventory lady. Unfortunately, we weren't given enough information at ...
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“Jacqui and Kerry were very professional and responsive throughout the ......”

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Jul 10,2012
Minithumbup
By: 'Mike'
Jul 10,2012
2 people found
this helpful
Jacqui and Kerry were very professional and responsive throughout the process, standing out from peer agencies who were frequently the very opposite in both those dimensions....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:35 AM 05/11/2020 by Sebastian Sookermany

Awards won by Hurford Salvi Carr

Regional Awards won by Hurford Salvi Carr

Individual Branch Awards

London, E14



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