Hudson Moody
2/5, 15 reviews
27% recommended
50% sales valuation accuracy
75% sales fee satisfaction
Chartered Surveyors , Sales and Letting Agents

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Latest Reviews

 View all Reviews 15
16th Sep 2020
reviewed by 'Mrs'
“I have used Hudson Moodys letting agents fora number of years. Purely for simplicity but over the last 10years it’......”
31st Mar 2017
reviewed by 'AvoidHudsonMoody'
“The rudest and most useless 'estate agents' I have ever used. Had to constantly ring them for any kind of ......”
17th Jun 2016
reviewed by 'Michael'
“Why have I given them 5 stars? I never give 5 stars but I can not fault them. First of all I ......”
27th Feb 2015
reviewed by 'Sarah'
“Thank you for your help with our new property. Tarnia was extremely friendly and as helpful as she could be. ......”
25th Feb 2015
reviewed by 'I.Jackson'
“Tarnia made the process of buying a new property easy. She was available for all questions either small or detailed ......”
7th Mar 2014
reviewed by 'Capricia'
“Hudson Moody were absolutely AMAZING! I have had problems with pretty much all of my past Landlords/Estate Agencies, but ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 75% £165,000 £295,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 1 2 1 3 2 1 0 2
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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Hudson Moody Branches (view all 3)
Poppleton, YO26
York, YO19
York, YO1

“I have used Hudson Moodys letting agents fora......”

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Sep 16,2020
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By: 'Mrs'
Sep 16,2020
5 people found
this helpful
I have used Hudson Moodys letting agents fora number of years. Purely for simplicity but over the last 10years it’s customer service and attention to detail as a managing agent has been sloppy if not terrible, leaving my property in a poor state of ...
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“The rudest and most useless 'estate agents' I have ever ......”

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Mar 31,2017
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By: 'AvoidHudsonMoody'
Mar 31,2017
8 people found
this helpful
The rudest and most useless 'estate agents' I have ever used. Had to constantly ring them for any kind of dialog and whenever I managed to speak to someone I was met with an arrogant and rude tone every time.* , their only concern is making ...
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Was this helpful? Yes
By: Hudson Moody
May 07, 2017
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We obviously apologise that we have not lived up to the level of service we endeavour to offer . ...

“Why have I given them 5 stars? I never give 5 stars ......”

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Jun 17,2016
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Jane
By: 'Michael'
Jun 17,2016
0 people found
this helpful
Why have I given them 5 stars? I never give 5 stars but I can not fault them. First of all I was informed all through the sale of the property, and given upto date advice along the way. I also went on holiday during the sale, ...
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Comment on agent fees
You pay for what you get! Yes we can all moan about any fees we pay. But when things go well do we all shout about it?
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“Thank you for your help with our new property. Tarnia ......”

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Feb 27,2015
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Tarnia
By: 'Sarah'
Feb 27,2015
1 people found
this helpful
Thank you for your help with our new property. Tarnia was extremely friendly and as helpful as she could be. The thing I will remember most is her high level of patience and her kind tone....
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“Tarnia made the process of buying a new property easy. ......”

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Feb 25,2015
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Tarnia
By: 'I.Jackson'
Feb 25,2015
1 people found
this helpful
Tarnia made the process of buying a new property easy. She was available for all questions either small or detailed and had excellent communication skills. Tarnia was extremely knowledgeable about the property she was selling and reassured me to help me buy my first home. ...
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“Hudson Moody were absolutely AMAZING! I have had problems with ......”

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Mar 07,2014
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By: 'Capricia'
Mar 07,2014
0 people found
this helpful
Hudson Moody were absolutely AMAZING! I have had problems with pretty much all of my past Landlords/Estate Agencies, but Hudson Moody were genuinely incredible. We left the flat that we rented for 2 years two weeks ago, and, throughout our stay there, they were terrific. ...
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“These guys simply do not know what they are doing. ......”

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Sep 09,2013
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By: 'Left'
Sep 09,2013
1 people found
this helpful
These guys simply do not know what they are doing. I was supposed to move in on the 1st. It's now the 9th and the flat has still not been cleaned. It was left a state by the previous tenants. Hudson Moody Wass promise a ...
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What agent could do to change your mind?
The agent promised the flat would be cleaned but it is not and now we can't move in and they have our money.
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“I have used these agents twice, once over 5 years ago ......”

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Feb 11,2013
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By: 'Bob'
Feb 11,2013
5 people found
this helpful
I have used these agents twice, once over 5 years ago and the second time was just recently. The staff here are very good at making you feel valued in the first few weeks. We sold our house before the first month and the staff were ...
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What agent could do to change your mind?
Apologise Provide compensation Refund my fee
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“The worst service I've ever had. Really. I wasn't expecting ......”

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Dec 02,2012
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By: 'Disgruntled'
Dec 02,2012
3 people found
this helpful
The worst service I've ever had. Really. I wasn't expecting a red carpet but their attitude was genuinely baffling.The staff were uncommunicative, disingenuous and seemed to be terrified of their superiors. When I collected the keys the atmosphere in the office was of palpable ...
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“have a terrible terrible time with them.first of all ......”

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Jul 03,2012
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By: 'abhi'
Jul 03,2012
3 people found
this helpful
have a terrible terrible time with them.first of all they are on the constant look out to deduct fees -this repair ,that repair without having the normal ,first formality of even informing the land lord .it is the fifth time that they have charged ...
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“So disappointing. My partner and I used Hudson Moody a ......”

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May 02,2012
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By: 'G'
May 02,2012
3 people found
this helpful
So disappointing. My partner and I used Hudson Moody a few years ago to sell our last house and they were excellent. This time they were terrible. Staff were disinterested and just seemed tired of working there! We had to do all the chasing with ...
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What agent could do to change your mind?
Change their name and stop misleading the public!
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“This must be a joke as a selling agent. Went ......”

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Mar 15,2012
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By: 'Yorkbuyer'
Mar 15,2012
3 people found
this helpful
This must be a joke as a selling agent. Went to their office to be met by complete indifference and silence. Their printed material is a disgrace - the floor plans are illegible. A subsequent phone call was answered with 'hello' no other identification. I ...
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What agent could do to change your mind?
Could have showed some (any) interest in us as customers. Could ask what we were looking for. Could ask for our details.
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“This company is a disgrace. They are pompous and arrogant. ......”

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Jan 15,2012
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By: 'Ian'
Jan 15,2012
5 people found
this helpful
This company is a disgrace. They are pompous and arrogant. We were renting a property that they were managing. We had a clear agreement with the landlord that no-one should enter the property without his or our presence which had been communicated to HudsonMoody. Despite ...
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What agent could do to change your mind?
Provided compensation.
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By: Fiona Westray
Sep 17, 2013
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Hi KW... I was just stopping by to leave a review on the most unprofessional arrogant letting agents I have ever has the misfortune of dealing with. Im actually stunned that they responding on a review website that can be seen by potential landlords and tenants by saying 'This is the sort of nonsense we have to deal with'. What an absolute disgrace and were I the owner of this company at be ashamed by the numerous 1 Star reviews. Not only are they extremely pompous and arrogant they are cl ...

“I had an offer accepted on a property with Hudson ......”

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Sep 06,2010
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By: 'Anon'
Sep 06,2010
1 people found
this helpful
I had an offer accepted on a property with Hudson Moody which subsequently fell through. The moment problems were raised in the survey, Hudson Moody's approach was to try and pressure me by saying "there are other buyers ready and willing". The original advert for ...
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By: Hudson Moody
Jan 25, 2012
View all comments (2)
Hudson Moody are not aware of this and would certainly not use such tactics , we also point out that our office address has changed to 58 Micklegate York YO! 6LF ...

“Very poor service. I felt I was always fighting with ......”

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Jul 26,2009
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By: 'Frank'
Jul 26,2009
5 people found
this helpful
Very poor service. I felt I was always fighting with their staff, who despite the fact I was paying them, to get even basic things sort. Nonexistent handover between staff members when they left and the Director was no better either when I raised queries. ...
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By: another unhappy former tenant
Jun 16, 2012
View all comments (3)
I also agree 100% with all of the above and as this issue was first raised in 2009 it appears they have done nothing to rectify their appalling customer service. Oh well as long as they are ripping people off and treating them like dirt off they will be happy. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints dealt with by Directors , Members of ombudsman Scheme
Last updated at 1:50 PM 09/05/2018 by Tarnia Hudson

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