Howsy
2.9/5, 83 reviews
45% recommended
94% lettings valuation accuracy
71% lettings fee satisfaction

Contact Us

Latest Reviews

 View all Reviews 83
15th Dec 2023
reviewed by 'Luke'
“I would give 0 stars if possible, the company have left me with a broken window for over 160 days with zero ......”
16th Jul 2023
reviewed by 'Naomi Foster - Smith'
“

Absolutely nothing is straight forward, done proerly or done at all. My Weymouth property was trashed by ** (the previous ......”

7th Dec 2022
reviewed by 'Anthony F'
“I have been with Howsy for two years. I have had two years of failing to do inspections leading to ......”
22nd Nov 2022
reviewed by 'Vincenzo'
“they ruined my life.five days before the date established by the contract, they call me saying that the tenant ......”
23rd Aug 2022
reviewed by 'Simon'
“Atrocious service. Poor communication with very slow (sometimes no) responses. Deny all responsibility for the condition a property is left ......”
13th Jul 2022
reviewed by 'CW'
“Both myself and tenant haven't received responses from Howsy for over 2 weeks despite sending multiple emails about an urgent request ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 71% £450 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 17 7 23 0 0 0 0 2 6
Areas covered
  • England
Address

27-33 Bethnal Green Road
London
Greater London
E1 6LA
03309991234

update staff | update details

Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Property Redress Scheme
Rankings
Overall
Latest Properties

No Properties

“Do NOT go with this agency....”

Share on :
Feb 23,2020
Minithumbdown
By: 'Pippa'
Feb 23,2020
1 people found
this helpful
Do NOT go with this agency. They didn't show up to let us view the house even though they'd sent a few texts to confirm the date and time. 30 minutes after they were suppose to be there to let us into the property, they sent ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Avoid this company at all costs. They have ......”

Share on :
Feb 12,2020
Minithumbdown
By: 'George'
Feb 12,2020
5 people found
this helpful
Avoid this company at all costs. They have appalling customer service and will misinform you with no consideration or care to the cost of you. Seriously reconsider before you do business with these cowboys...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Perhaps the most embarrassing, incompetent an......”

Share on :
Feb 04,2020
Minithumbdown
By: 'Ryan'
Feb 04,2020
2 people found
this helpful
Perhaps the most embarrassing, incompetent and unprofessional company we've ever come across. They have no idea what they're doing, send countless different people at you to stall and avoid having to take any action, even when the situation is urgent and of high importance to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“*** avoid ***Take holding deposits of every ......”

Share on :
Feb 04,2020
Minithumbdown
By: 'Waqar'
Feb 04,2020
2 people found
this helpful
*** avoid *** Take holding deposits of every interested party and then let to someone else even though landlord accepted my offer, unprofessional and very rude. If you want to loose money and be let down then go ahead!!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The absolute worst letting agent on the marke......”

Share on :
Jan 10,2020
Minithumbdown
By: 'Duncan'
Jan 10,2020
3 people found
this helpful
The absolute worst letting agent on the market. They haven't paid my deposit back even though the landlord agreed the return of the full amount. It's been over 3 weeks since the landlord agreed this and it's caused untold amounts of stress. Their Customer Service team ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible experience!!! They won't return your......”

Share on :
Jan 08,2020
Minithumbdown
By: 'Anne'
Jan 08,2020
3 people found
this helpful
Terrible experience!!! They won't return your deposit, give all sorts of lame excuses. STAY AWAY! It's crazy that they spend so much time trying to build their online image when they should be spending time doing their job!...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Duncan Young
Jan 10, 2020
View all comments (1)
You too, huh? Over a month now without my deposit being returned despite the landlord agreeing to the full amount. This all sits with Howsy and their appalling service. I'd recommend sending them a Subject Access Request, raising a dispute with MyDeposits and complaing about them to the Property Redress Scheme. ...

“No heating for longer than a month!...”

Share on :
Dec 15,2019
Minithumbdown
By: 'Annaliese'
Dec 15,2019
2 people found
this helpful
We rent with howsy, have two young children and have been left without any form of heating for the best part of five weeks! Contradicting excuses from landlord not paying required amount needed to fix boiler to only being able to use particular contractors due ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Duncan Young
Jan 10, 2020
View all comments (1)
I raised a maintenance complaint with them when I moved in in 2018. It wasn't fixed when I moved out 12 months later. In adition to that, one of their representatives pulled a cabinet off the wall during a viewing and then they tried to charge me for it. Still haven't got my deposit returned. These guys are the absolute pits! ...

“There was some confusion with the rent for on......”

Share on :
Dec 05,2019
Minithumbup
claim your profile
Clara
By: 'Rosanne'
Dec 05,2019
0 people found
this helpful
There was some confusion with the rent for one of my rooms with one of my tenants and Clara recognised the issue and is dealing with it promptly. Thanks Clara. I also needed to sort out new tenancy agreements and Jake has been exceptionally helpful ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have worked with Howsy since July and they ......”

Share on :
Nov 25,2019
Minithumbup
claim your profile
Rich
By: 'Rosanne'
Nov 25,2019
0 people found
this helpful
I have worked with Howsy since July and they have been consistently helpful. i have a team who is managed by Rich and he responds quickly but when he is not available, James has been outstanding in managing questions and queries. James is professional, knows ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very satisfied from the communication...”

Share on :
Nov 15,2019
Minithumbup
claim your profile
Sophie
By: 'Martha'
Nov 15,2019
0 people found
this helpful
Very satisfied from the communication with them! always approachable by phone or email, with a very quick response. Totally recommend them!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pleasant surprise...”

Share on :
Nov 14,2019
Minithumbup
By: 'Hanna'
Nov 14,2019
0 people found
this helpful
I have to say I have been pleasantly surprised about the quality of the support available through Howsy. The process of photographing and letting out the property was really smooth and quick. Also, the ongoing support at least for landlord has been great; so easy ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Waste of time and Money!...”

Share on :
Nov 14,2019
Minithumbdown
By: 'Steven'
Nov 14,2019
2 people found
this helpful
Cons They don’t have eyes on the ground and can’t check what’s going on with your property. Was told hot water has stopped working and would be £60 call out but then got a bill for £215. The part to replace cost only £16. This ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service....”

Share on :
Nov 13,2019
Minithumbup
claim your profile
Sophie
By: 'Emmanuel'
Nov 13,2019
0 people found
this helpful
I have been using Howsy since February and the service I have received from the Company has been nothing short of exceptional. The entire rental process was swift and the house was as described. Any email query I sent was quickly resolved by the team, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awful communications. Whilst we were still re......”

Share on :
Nov 08,2019
Minithumbdown
By: 'Oliver'
Nov 08,2019
4 people found
this helpful
Awful communications. Whilst we were still renters we frequently received emails which started 'we tried to call...' no missed calls. This is now carrying on after out tenancy has ended with respect to the deposit - apparently we're being charged for a 7 year old ...
read full review
Feature review Comments (3) Report abuse Print review
Was this helpful? Yes
By: Oliver Coles
Jan 11, 2020
View all comments (3)
Hi Duncan, Yes, eventually. It took nearly 3 months. I found they communicated better when I wrote a bad review on Trustpilot! There was a reply almost straight away on that. ...

“I've been using Howsy for a few years and fou......”

Share on :
Oct 29,2019
Minithumbup
By: 'Piers'
Oct 29,2019
0 people found
this helpful
I've been using Howsy for a few years and found them excellent to deal with and at a very reasonable cost. Good web portal to interact with, good communication and very flexible for those who are able to do more or less themselves. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional and helpful...”

Share on :
Oct 28,2019
Minithumbup
claim your profile
Zee
By: 'Bethan'
Oct 28,2019
1 people found
this helpful
This is my first time working with Howsy and I'm pleasantly surprised. The manner in which they deal with applications is very professional and helpful. I had many queries and concerns along the application process. My questions were always quickly answered which is a testament ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Experienced Landlord recommendation - AVOID!...”

Share on :
Oct 22,2019
Minithumbdown
By: 'Chris'
Oct 22,2019
3 people found
this helpful
I have had an atrocious experience with Howsy as a Landlord, having switched from Dexters (a high street estate agent). Although the low fees are attractive, their quality of service has been dreadful throughout. They completely screwed up the contracting and tenant onboarding process - ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have always had fantastic communication wit......”

Share on :
Oct 19,2019
Minithumbup
claim your profile
Sophie
By: 'Joanne'
Oct 19,2019
0 people found
this helpful
I have always had fantastic communication with Howsy staff, understanding and supportive with no hassle. Very professional and friendly. Would definitely recommend!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“No service for landlords; horrible experience for tenants...”

Share on :
Oct 16,2019
Minithumbdown
By: 'Duncan'
Oct 16,2019
2 people found
this helpful
Positive: - No fees, which was good at the time but is now industry standard due to new legislation. Negative: - Moving in was a nightmare as could only offer a 30 minute window to collect keys - Issues with property raised when moving in haven't ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really good service and fantastic value! They......”

Share on :
Oct 15,2019
Minithumbup
claim your profile
Jake
By: 'Martin'
Oct 15,2019
0 people found
this helpful
Really good service and fantastic value! They came up with the ideal tenant surprisingly quickly and smoothly. Very helpful, friendly and professional service. Special thanks to Jake, Theresa and Cza who were particularly helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been very impressed with howsy so far.......”

Share on :
Oct 14,2019
Minithumbup
claim your profile
Zee
By: 'Sam'
Oct 14,2019
0 people found
this helpful
I have been very impressed with howsy so far. As a new landlord I wasn't quite sure what I was doing! Everyone from their team has been very helpful, especially my account manager Zee, who always gets back to me with questions I have or ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrible ... Horrible... horrible...”

Share on :
Sep 04,2019
Minithumbdown
By: 'Alberto'
Sep 04,2019
3 people found
this helpful
Horrible ... I’m a contractor who was contacted by one of their agent, her name is * to give a quote for fixing a few things in a property... gave the quote on the 17 July 2019 and I was contacted on the 2nd of September if I ...
read full review
Attachments

Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A flexible, friendly and efficient service...”

Share on :
Jul 16,2019
Minithumbup
By: 'Adam'
Jul 16,2019
0 people found
this helpful
A flexible, friendly and efficient service for us as landlords. The team are very good at responding to all queries and keeping on top of all the necessary needs of managing property in todays day and age (EPC's etc.). The feedback from our renters (as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:14 PM 11/07/2019 by Calum Brannan

Awards won by Howsy

Regional Awards won by Howsy

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn