Houseman Properties
4.8/5, 121 reviews
99% recommended
86% lettings valuation accuracy
86% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 121
17th Apr 2024
reviewed by 'AB'
“I would avoid. There are better agents nearby like Aaron Shohet and Becker & Co...”
23rd Jul 2015
reviewed by 'Thandie'
“I have been using Houseman properties for a few years now and have began relying on them entirely for the ......”
1st Apr 2015
reviewed by 'Lisa'
“We have just moved in to a lovely property and Raphael's assistance and guidance has been invaluable. From our initial ......”
13th Mar 2015
reviewed by 'T'
“Thoroughly exceptional service Good communication through a tricky rental due to a joint tenant pulling out last minuteRaphael spent many ......”
9th Feb 2015
reviewed by 'Scott'
“Raphael and his colleague Emma at Houseman properties were simply superb. They were recommended to through my family, who they ......”
2nd Feb 2015
reviewed by 'Jane'
“Dealing with Houseman agents has been simple and straightforward. Raphael is approachable, helpful and reassuring - it seems he is ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 86% £635 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 1 63 0 3 0 2 0 6 0
Areas covered
  • NW11
  • North London
  • NW12
  • Hertfordshire
  • NW3
  • NW4
  • NW5
  • NW6
  • NW7
  • WD7
  • WD6
  • HA8
Address

Concorde House,Grenville Place
Mill Hill
Greater London
NW7 3SA
0203 544 1561

update staff | update details

Opening Hours
  • Monday: 07:30 - 22:00
  • Tuesday: 07:30 - 22:00
  • Wednesday: 07:30 - 22:00
  • Thursday: 07:30 - 22:00
  • Friday: 07:30 - 22:00
  • Saturday: 07:30 - 22:00
  • Sunday: 10:00 - 22:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“A very efficient , friendly , professional and effective service. I have ......”

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Jan 19,2013
Minithumbup
By: 'Joy'
Jan 19,2013
0 people found
this helpful
A very efficient , friendly , professional and effective service. I have used this company several times and thoroughly recommend their services as a lettings agent. Raphael almost takes the burden off you the Labdlord and always delivers. Attention to detail, leaving no stone unturned are strong ...
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By: Raphael
Jan 21, 2013
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Thank you for entrusting my company for the fourth time it's always a pleasure to dealing with you ...

“Had the most amazing experience with Raphael as i had ......”

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Jan 18,2013
Minithumbup
By: 'May'
Jan 18,2013
2 people found
this helpful
Had the most amazing experience with Raphael as i had a dead line to move my house and when i found the property unfortunately, i faced a terrible situation were the tenant refused to leave , but then Raphael with his exceptional expertise he helped to ...
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By: Raphael
Jan 18, 2013
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It has been my pleasure and I truly hope you're happy in your new home all the best to you and your mum. ...

“Dear Raphael,Thank you for working so effectively in arranging ......”

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Dec 18,2012
Minithumbup
By: 'Bernie'
Dec 18,2012
1 people found
this helpful
Dear Raphael, Thank you for working so effectively in arranging the rental of our house for us. You were up against Foxtons so the pressure was on and although Foxtons were impressive at first, sending round various viewers, you just sent one and that was ...
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By: Raphael
Dec 19, 2012
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Thank you it's been a pleasure as always especially as it's Foxtons. ...

“Raphael Phillips of Houseman Properties is the model to which ......”

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Dec 02,2012
Minithumbup
By: 'M'
Dec 02,2012
0 people found
this helpful
Raphael Phillips of Houseman Properties is the model to which all agents should aspire: courteous, efficient, always contactable (until 10pm and at weekends!) and always fast to respond to questions and give updates on progress. Paradoxically, because we have never dealt with such a nice ...
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By: Raphael
Dec 14, 2012
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Thank you very much it's a pleasure dealing with you ...

“Great service. Efficient and kept informed throughout the process. Always ......”

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Nov 25,2012
Minithumbup
By: 'Selina'
Nov 25,2012
0 people found
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Great service. Efficient and kept informed throughout the process. Always available to answer questions and clear up any queries. Professional and friendly....
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By: Raphael
Dec 14, 2012
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Thank you Selina - it is a pleasure to deal with you. ...

“I have used Raphael Phillips on the last three occasions ......”

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Nov 23,2012
Minithumbup
By: 'M'
Nov 23,2012
0 people found
this helpful
I have used Raphael Phillips on the last three occasions to find new tenants. I have found him to be very helpful, thorough and professional. I would not use anyone else and would highly recommend his services....
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By: Raphael
Dec 14, 2012
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Thank you Mary - it's always a pleasure talking to you and I'm always happy to help. ...

“Mr Phillips offered help and guidance throughout the process. He ......”

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Nov 23,2012
Minithumbup
By: 'R'
Nov 23,2012
0 people found
this helpful
Mr Phillips offered help and guidance throughout the process. He was punctual to meetings and generally the documents were accurate. The tenant was found within hours of the adverts going out. We found Housman Properties flexible and accomodating and always felt they had our interests ...
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By: Raphael
Dec 14, 2012
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Thank you very much Mr Bernard - may I say you have a lovely property. It's a pleasure to take business away from all those Stanmore agents. ...

“Raphael was really helpful, he met us spot on time ......”

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Nov 23,2012
Minithumbup
By: 'H'
Nov 23,2012
0 people found
this helpful
Raphael was really helpful, he met us spot on time when we 1st went to view the property and at all subsequent meetings. He has been informative and attentative at all times. all aspects of the procedure were gone into in detail and he was ...
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By: Raphael
Dec 19, 2012
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Thank you Henry it's been a pleasure - I hope you're happy in your new home. ...

“Raphael Phillips has been extremely helpful and courteous throughout our ......”

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Nov 22,2012
Minithumbup
By: 'Olivia'
Nov 22,2012
0 people found
this helpful
Raphael Phillips has been extremely helpful and courteous throughout our search for a rental property. He always responds promptly to an questions and concerns. Everything was dealt with in the most efficient and professional manner. We have rented a 3 bedroom semi-detached house through Mr Phillips ...
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“Raphael was wonderful to deal with from the start. Efficient ......”

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Nov 19,2012
Minithumbup
By: 'C.'
Nov 19,2012
0 people found
this helpful
Raphael was wonderful to deal with from the start. Efficient and prompt in getting viewings organised for me and in coordinating all the various documents and processes for the deposit, coming to an agreement on the offer, for signing the lease and for confirming the ...
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“Raphael was extremely helpful, very informative and a pleasure to ......”

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Nov 12,2012
Minithumbup
By: 'Ms'
Nov 12,2012
0 people found
this helpful
Raphael was extremely helpful, very informative and a pleasure to deal with throughout the whole letting process. All questions were answered quickly and honestly and I found the whole service very different from other agencies I have used in the past. Raphael is a lot ...
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“A friendly reliable family run service, with good follow up ......”

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Nov 11,2012
Minithumbup
By: 'Sandy'
Nov 11,2012
0 people found
this helpful
A friendly reliable family run service, with good follow up process and regular updates...
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“I have dealt with Raphael over the past 2 years first ......”

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Nov 10,2012
Minithumbup
By: 'Pietro'
Nov 10,2012
0 people found
this helpful
I have dealt with Raphael over the past 2 years first as a prospective tenant and then as tenant of the property I was renting through him. He has always been very professional, clear and honest, from the day I paid my deposit to the day ...
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“Mr.Phillips was most helpful and professional all the way ......”

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Nov 08,2012
Minithumbup
By: 'Roslyn'
Nov 08,2012
0 people found
this helpful
Mr.Phillips was most helpful and professional all the way through our dealings. He was almost always available to give advice or expedite a request after usual office hours. He had my best interest at heart in that he gave genuine advice as to the ...
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“I have found my dealings with Raphael Phillips of Houseman ......”

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Nov 04,2012
Minithumbup
By: 'jeffd'
Nov 04,2012
0 people found
this helpful
I have found my dealings with Raphael Phillips of Houseman Properties to be extremely professional and efficient. He has been available to speak to when ever I have called (even out of office hours) which I have not found with any other letting agents that ...
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“Raphael came around at my convenience and had the flat ......”

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Nov 04,2012
Minithumbup
By: 'Mehmet'
Nov 04,2012
0 people found
this helpful
Raphael came around at my convenience and had the flat up on rightmove straight away. We had an acceptable offer and deposit within two days of viewings. The tenants decided to pull out and lose their deposit at the last minute (international relocation) at which ...
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By: Raphael
Dec 14, 2012
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Thank you Mehmet - the pleasure is all mine. I just love getting LET BY boards up in Hampstead. ...

“Raphael was extremely professional in helping us move into our ......”

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Nov 03,2012
Minithumbup
By: 'Ibrahim'
Nov 03,2012
0 people found
this helpful
Raphael was extremely professional in helping us move into our new property, his honesty and attention to detail was a refreshing change from other letting agents. I would certainly recommend dealing with Houseman properties, there are no nasty surprises and you certainly feel in safe ...
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“This company goes beyond the call of duty! Ever helpful ......”

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Nov 01,2012
Minithumbup
By: 'Janice'
Nov 01,2012
0 people found
this helpful
This company goes beyond the call of duty! Ever helpful and efficient with a friendly manner to both tenant and landlord. Nothing is too much trouble, easing any problems that occur in a highly professional trustworthy manner. They take their and your responsibility seriously. We ...
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“Quick response when dealing with Housman Properties. Nice renervated flat ......”

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Oct 29,2012
Minithumbup
By: 'Katie'
Oct 29,2012
0 people found
this helpful
Quick response when dealing with Housman Properties. Nice renervated flat to move into, on time as promised. Good location as advertised , with good transport links....
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“Raphael, was very professionmal and has been most helpful in ......”

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Oct 19,2012
Minithumbup
By: 'gary'
Oct 19,2012
0 people found
this helpful
Raphael, was very professionmal and has been most helpful in any problems that had with the flat. would have no hesitation in recommending him to any friend as he was also very friendly ....
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“We have just rented a house in Mill Hill, we ......”

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Oct 19,2012
Minithumbup
By: 'Mark'
Oct 19,2012
0 people found
this helpful
We have just rented a house in Mill Hill, we are moving from Leeds and so only had the weekend to view properties, there are lots of agents in the area but Raphael at Houseman Properties was the only one willing to give his time ...
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“Raphael is a very professional and committed agent who has ......”

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Oct 18,2012
Minithumbup
By: 'Meshah'
Oct 18,2012
0 people found
this helpful
Raphael is a very professional and committed agent who has been a pleasure to deal with. We had struggled to put our flat on the market until he took over our letting. In less than 2 weeks we had numerous viewings and an acceptable offer. His ...
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“Houseman properties worked meticulously and dealt with all issues swiftly ......”

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Oct 18,2012
Minithumbup
By: 'Jaakko'
Oct 18,2012
0 people found
this helpful
Houseman properties worked meticulously and dealt with all issues swiftly and professionally - despite a very difficult landlord. Much appreciated!...
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“This was the second time that I have let this ......”

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Oct 14,2012
Minithumbup
By: 'Alan'
Oct 14,2012
0 people found
this helpful
This was the second time that I have let this property and having had a really bad experience with my previous letting agents (Smith Melzack) I was very concerned that my previous misgivings did not come back to haunt me this time round. I need ...
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By: Raphael
Dec 14, 2012
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Thank you very much Alan, it's always a pleasure to show up the poor agents I'm glad I could help. ...

“Raphael worked very hard on our behalf to find tenants ......”

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Sep 28,2012
Minithumbup
By: 'Annabel'
Sep 28,2012
0 people found
this helpful
Raphael worked very hard on our behalf to find tenants for our property and was honest with us throughout. Once the tenants were found, Raphael took the pain out of all the paperwork and logistics. We would recommend using his services....
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“Dealing with Raphael has been very useful. Raphael made the ......”

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Sep 18,2012
Minithumbup
By: 'Rsphael'
Sep 18,2012
0 people found
this helpful
Dealing with Raphael has been very useful. Raphael made the deal with the landlord very easy Raphael has been a big help in ensuring that i take the flat with evry thing clean. I would highly recomend his services to all....
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“Me, my partner and our small daughter recently moved to ......”

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Sep 11,2012
Minithumbup
By: 'adamborch'
Sep 11,2012
0 people found
this helpful
Me, my partner and our small daughter recently moved to the UK and got a lovely flat in North London through Houseman Properties. Getting a flat is not particularly easy when you come from abroad, but we've found Raphael Phillips to be patient and helpful ...
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“Houseman Properties have been our managing agents for over a ......”

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Sep 07,2012
Minithumbup
By: 'Toby'
Sep 07,2012
0 people found
this helpful
Houseman Properties have been our managing agents for over a year. Extremely reliable having dealt with a number of maintenance issues with minimal fuss or bother to us. We renewed our lease quickly and efficiently and have been a delight to deal with on all ...
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“Was referred to Houseman Properties by a friend to rent ......”

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Sep 07,2012
Minithumbup
By: 'K'
Sep 07,2012
0 people found
this helpful
Was referred to Houseman Properties by a friend to rent a property. Raphael was a pleasure to deal with : personable and professional. He viewed the property to potential tenants within hours of us agreeing to using his services. He made himself available at all hours.( ...
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“Dealing with Houseman Properties and Raphael in particular has been ......”

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Sep 07,2012
Minithumbup
By: 'David'
Sep 07,2012
0 people found
this helpful
Dealing with Houseman Properties and Raphael in particular has been a pain free process. Raphael went above and beyond to be flexible to our requirements and ensured he was on hand anytime issues arose or questions needed to be answered. Raphael has been a big ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:02 AM 18/01/2018 by Raphael Phillips

Awards won by Houseman Properties

Regional Awards won by Houseman Properties

Individual Branch Awards

London, NW7



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