Houseman Properties
4.8/5, 121 reviews
99% recommended
86% lettings valuation accuracy
86% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 121
17th Apr 2024
reviewed by 'AB'
“I would avoid. There are better agents nearby like Aaron Shohet and Becker & Co...”
23rd Jul 2015
reviewed by 'Thandie'
“I have been using Houseman properties for a few years now and have began relying on them entirely for the ......”
1st Apr 2015
reviewed by 'Lisa'
“We have just moved in to a lovely property and Raphael's assistance and guidance has been invaluable. From our initial ......”
13th Mar 2015
reviewed by 'T'
“Thoroughly exceptional service Good communication through a tricky rental due to a joint tenant pulling out last minuteRaphael spent many ......”
9th Feb 2015
reviewed by 'Scott'
“Raphael and his colleague Emma at Houseman properties were simply superb. They were recommended to through my family, who they ......”
2nd Feb 2015
reviewed by 'Jane'
“Dealing with Houseman agents has been simple and straightforward. Raphael is approachable, helpful and reassuring - it seems he is ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 86% £635 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 1 63 0 3 0 2 0 6 0
Areas covered
  • NW11
  • North London
  • NW12
  • Hertfordshire
  • NW3
  • NW4
  • NW5
  • NW6
  • NW7
  • WD7
  • WD6
  • HA8
Address

Concorde House,Grenville Place
Mill Hill
Greater London
NW7 3SA
0203 544 1561

update staff | update details

Opening Hours
  • Monday: 07:30 - 22:00
  • Tuesday: 07:30 - 22:00
  • Wednesday: 07:30 - 22:00
  • Thursday: 07:30 - 22:00
  • Friday: 07:30 - 22:00
  • Saturday: 07:30 - 22:00
  • Sunday: 10:00 - 22:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Rankings
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Estate agents
Letting agents
Latest Properties

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“Raphael was amazing. He was very professional and made sure ......”

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Feb 20,2014
Minithumbup
By: 'Benita'
Feb 20,2014
0 people found
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Raphael was amazing. He was very professional and made sure me and my partner were able to move into our new property on the requested dates. After dealing with a few other estate agents we are very glad we met Raphael as he was very ...
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By: Raphael
Feb 22, 2014
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Thank you Benita I wish you happiness in your new home. ...

“we have just rented a house and can only say ......”

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Feb 17,2014
Minithumbup
By: 'gary'
Feb 17,2014
0 people found
this helpful
we have just rented a house and can only say how happy we have been with the personal level of service provided. we rented the house at the agreed terms in the time frame that worked for us. very pleased all round...
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“The agent was presented with a real challenge - a ......”

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Jan 15,2014
Minithumbup
By: 'Frances'
Jan 15,2014
0 people found
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The agent was presented with a real challenge - a short lease with a notoriously difficult and uncompromising freeholder. He never gave up, even though 2 deals fell through due to no fault of his own. He was prepared to carry out viewings at any time ...
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By: Raphael
Jan 23, 2014
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It's been my pleasure - yes this was a difficult one but we got there in the end. ...

“He was extremely helpful, finding me a solicitor and other ......”

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Jan 14,2014
Minithumbup
By: 'Miss'
Jan 14,2014
0 people found
this helpful
He was extremely helpful, finding me a solicitor and other professionals to help with the purchase. He was also very friendly, going out of his way to assist - even showing me round the flat on a Sunday and again in the evening - in ...
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“We would highly recommend renting a property through Raphael and ......”

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Dec 12,2013
Minithumbup
By: 'Conrad'
Dec 12,2013
0 people found
this helpful
We would highly recommend renting a property through Raphael and Houseman Properties, who were thoroughly professional and approachable throughout the process. Raphael provided fantastic support throughout, with timely responses and communication, setting our mind at ease throughout the process. With Raphael's help, we went from ...
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“I was referred to using Raphael at Houseman properties via ......”

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Dec 11,2013
Minithumbup
By: 'Kris'
Dec 11,2013
0 people found
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I was referred to using Raphael at Houseman properties via a friend and found him very eager to assist, communicative and responsive to needs. There is attention to detail and I appreciate the speed and proactiveness in managing the property and I am looking forward ...
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“Raphael has been very helpful with letting out my property ......”

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Dec 11,2013
Minithumbup
By: 'Feroz'
Dec 11,2013
0 people found
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Raphael has been very helpful with letting out my property and advising me throughout as I am a first time landlord....
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“This is the first time I have private rented on ......”

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Dec 09,2013
Minithumbup
By: 'Abby'
Dec 09,2013
0 people found
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This is the first time I have private rented on my own since being separated from my partner. I was the type of client who asked every question possible and needed guidance throughout the process from referencing to explaining my rent due date! Raphael was ...
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“Raphael Phillips was extremely helpful, very informative and a pleasure ......”

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Dec 02,2013
Minithumbup
By: 'Johny'
Dec 02,2013
0 people found
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Raphael Phillips was extremely helpful, very informative and a pleasure to deal with throughout the whole letting process for sure not like a typical agent!...
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By: Raphael
Dec 02, 2013
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It has been a pleasure, enjoy your new home. Raphael ...

“Raphael was very efficient and helped us acquire the property ......”

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Oct 24,2013
Minithumbup
By: 'Ymanoy'
Oct 24,2013
0 people found
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Raphael was very efficient and helped us acquire the property within a short time and negotiated furnishings with the landlord on our behalf. He was very pleasant and helpful to deal with....
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By: Raphael
Dec 02, 2013
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It has been a pleasure dealing with you good luck in your new home - Raphael ...

“Working with many issues that cropped up due to one ......”

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Oct 13,2013
Minithumbup
By: 'Joshua'
Oct 13,2013
0 people found
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Working with many issues that cropped up due to one tennant living in the US, Raphael dealt with all hurdles quickly and sympathetically. We were kept positive during some very uncertain times which I am very grateful for. Of course the fact that there were ...
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By: Raphael
Dec 02, 2013
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Is this one was definitely challenging however we got there in the end, we wish you happiness in your new home - Raphael ...

“Raphael is a friendly, open and honest guy to work ......”

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Oct 12,2013
Minithumbup
By: 'Ginny'
Oct 12,2013
0 people found
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Raphael is a friendly, open and honest guy to work with who is easy to talk to and always returns your calls! Having worked in the industry for a long while I can rely on his opinion of the market. He works very transparently and ...
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By: Raphael
Dec 02, 2013
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Always a pleasure to work with you. - Raphael ...

“Before using Raphael I thought I could do it all ......”

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Oct 09,2013
Minithumbup
By: 'Suzi'
Oct 09,2013
0 people found
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Before using Raphael I thought I could do it all on my own as a landlady, and previously did. I will never go back! Houseman's rates are very reasonable for letting and management and I found that Raphael went above and beyond in supporting me ...
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By: Raphael
Dec 08, 2013
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This is definitely been a lot more complex than we thought however you have a lovely tenant and now a brilliant rental property, ...

“Raphael is extremely expedient and responsive. He was also very ......”

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Sep 09,2013
Minithumbup
By: 'Dipak'
Sep 09,2013
0 people found
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Raphael is extremely expedient and responsive. He was also very helpful in suggesting ways in which we might be able to make our property more attractive to prospective tenants. This was proven in how quickly he was able to secure a tenant for us, at ...
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By: Raphael
Dec 08, 2013
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Thank you Dipak has been a pleasure dealing with you. I will continue to offerhigh-level service - as of course this is an ongoing relationship. ...

“Raphael was excellent to deal with - thoroughly professional and ......”

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Sep 05,2013
Minithumbup
By: 'Mat'
Sep 05,2013
0 people found
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Raphael was excellent to deal with - thoroughly professional and most importantly trustworthy which, unfortunately, is not something you can expect from all lettings agents....
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“Raphael was the agent of the person we were buying ......”

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Aug 30,2013
Minithumbup
By: 'Katie'
Aug 30,2013
0 people found
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Raphael was the agent of the person we were buying a property from. To be honest I am normally not that keen on estate agents but Raphael was a pleasure to deal with from start to finish. He was always available by text and phone ...
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“The agent was very professional at all times, and competent, ......”

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Aug 27,2013
Minithumbup
By: 'Elizabeth'
Aug 27,2013
0 people found
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The agent was very professional at all times, and competent, he knew his job. He was also very easy to reach, and able to answer any questions I had. I would recommend this agent to any friends or colleagues who needed a reliable agent in ...
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By: Raphael
Dec 08, 2013
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Thank you Elisabeth we wish you happiness in your new home. ...

“Having met several other letting agents before meeting Raphael, I ......”

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Aug 19,2013
Minithumbup
By: 'Jason'
Aug 19,2013
0 people found
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Having met several other letting agents before meeting Raphael, I can say that he was much faster, much more thorough and much more professional than anyone else I met during this process. I would be happy to work with him again....
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By: Raphael
Aug 19, 2013
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Many thanks Jason - I wish you and your family happiness in your new home. ...

“This is my first time using an agent although I ......”

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Aug 13,2013
Minithumbup
By: 'Nick'
Aug 13,2013
0 people found
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This is my first time using an agent although I have been renting out property since 1985. Raphael has been excellent. He pays so much attention to detail and is very quick in dealing with any problems and also very quick to reply to any emails. ...
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By: Raphael
Aug 19, 2013
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Thank you Nick - its a pleasure to do with you. ...

“I have revived a good service from Raphael, he always ......”

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Jul 31,2013
Minithumbup
By: 'Haritha'
Jul 31,2013
0 people found
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I have revived a good service from Raphael, he always responded to my questions before and after the tenancy agreement. I will recommend my agent anyone looking for one....
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“Estate agents have a pretty bad name. They wouldn[t ......”

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Jul 24,2013
Minithumbup
By: 'M'
Jul 24,2013
0 people found
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Estate agents have a pretty bad name. They wouldn[t if they were all like Raphael Phillips. He not only knows his job, he demlonstrates it by his professionalism, his courtesy and his understanding. If he says he can get something done, he does it....
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By: Raphael
Aug 10, 2013
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Thank you Michael, I'm glad to have been able to help ...

“Mr Phililps is very helpful & productive.He communicates with his ......”

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Jun 21,2013
Minithumbup
By: 'Miss'
Jun 21,2013
0 people found
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Mr Phililps is very helpful & productive. He communicates with his clients very well & helps In every aspect in preparing & helping clients...
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By: Raphael
Jul 11, 2013
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Thank you I wish you happiness in your new home. ...

“Having had a very bad experience with another letting agent, ......”

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Jun 21,2013
Minithumbup
By: 'David'
Jun 21,2013
0 people found
this helpful
Having had a very bad experience with another letting agent, it was refreshing to experience Raphael's service. We have found him to be very attentive, highly professional, and that he has a great attention to detail. Comparing Raphael with the previous agent is like chalk & ...
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By: Raphael
Jul 11, 2013
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Thank you very much, glad to be of service. ...

“Raphael was a great agent. Always keen to provide all ......”

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Jun 17,2013
Minithumbup
By: 'Aissa'
Jun 17,2013
0 people found
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Raphael was a great agent. Always keen to provide all the essential information and to promptly answer all my questions and doubts regarding the renting my new flat. I wish Raphael and the Houseman Properties all the best and continuation of a good work. Thank ...
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By: Raphael
Jun 18, 2013
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You have been pleasure to deal with I wish you luck in your new home thank you very much for the positive comments. ...

“Raphael, was very helpful throughout the whole process. There was ......”

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May 21,2013
Minithumbup
By: 'Emanuel'
May 21,2013
0 people found
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Raphael, was very helpful throughout the whole process. There was some extra information required by the referencing agency as I just started trading as self employed, and he was very proactive in help facilitating the communication between us and the agency....
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By: Raphael
May 22, 2013
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Thank you - we wish you well in your new home ...

“This was our first time renting and Raphael made sure ......”

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Apr 24,2013
Minithumbup
By: 'Gavvun'
Apr 24,2013
0 people found
this helpful
This was our first time renting and Raphael made sure that we understood and were kept up to date with the progress of our situation, from initial viewings, to referencing and check-in. We were often surprised that no matter what our query, or indeed the ...
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By: Raphael
Apr 24, 2013
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Many thanks I wish you luck in your new home ...

“I had heard alot of good things about Raphael Phillips ......”

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Apr 04,2013
Minithumbup
By: 'Yogesh'
Apr 04,2013
0 people found
this helpful
I had heard alot of good things about Raphael Phillips before my instruction to sell my property. Without doubt, they have all proved to be true. I would recommend Raphael for any property service as he was very straight forward about prospects, suggested/arranged minor ...
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By: Raphael
Apr 27, 2013
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Thank you Yogesh it was my pleasure. ...

“Raphael was overall very good but we did have to ......”

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Apr 02,2013
Minithumbup
By: 'Kastur'
Apr 02,2013
0 people found
this helpful
Raphael was overall very good but we did have to collect keys for the property from his home twice as he was not available to meet us at the property....
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By: Raphael
Apr 04, 2013
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Thank you for the review - maybe you should have mentioned that on both occasions it was a Sunday and with a hours notice that you wanted to access. Most agents would have been closed. ...

“Positive:+ No nonsense+ Helpful before moving+ Easy to contact and ......”

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Mar 21,2013
Minithumbup
By: 'Joakim'
Mar 21,2013
0 people found
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Positive: + No nonsense + Helpful before moving + Easy to contact and very fast to reply Negative: - On the pushy side - Less helpful with ensuring that the agreements made with the landlord through the agent were carried out after moving...
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By: Raphael
Mar 23, 2013
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I've never been accused of being pushy so it would be helpful if you could elaborate on this by separate email, but if it means doing a thorough job for my landlord - I don't mind. Anything that was agreed was put in writing at the outset. ...

“Was helpful and professional, helped us very quickly to secure ......”

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Mar 12,2013
Minithumbup
By: 'ablair'
Mar 12,2013
0 people found
this helpful
Was helpful and professional, helped us very quickly to secure the let on the terms and dates that we required. The agent was very receptive to emails and calls, and kept us well-informed with what was going on which we appreciated. Some of the smaller ...
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By: Raphael
Mar 14, 2013
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Thank you for your comments, the landlord did not do some minor repairs that she should have done. This was out of my control. These are superficial, but still should have been dealt with. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:02 AM 18/01/2018 by Raphael Phillips

Awards won by Houseman Properties

Regional Awards won by Houseman Properties

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London, NW7



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