Don’t waste your money paying astronomical fees to high street estate agents. HouseMoov will market your home and attract offers from the right kind of buyers at a fraction of the cost of traditional estate agencies.
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Don’t waste your money paying astronomical fees to high street estate agents. HouseMoov will market your home and attract offers from the right kind of buyers at a fraction of the cost of traditional estate agencies.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- EC1
- London
- M1
- Birmingham
- L1
- Manchester
- HD1
- LE1
- N1
- E1
- B1
- LS1
- BD1
Address
Kemp House, 152 City Road
Aldersgate,London
Greater London
EC1V 2NX
02037446488
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
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Latest Properties
No Properties
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Procedure
1. Please raise your complaint with the property manager or sales advisor that is handling your case.
2. If the sales advisor / property manager cannot resolve the issue for you then please put your complaint in
writing addressed to the Lettings Manager for that particular branch.
3. We will acknowledge to your complaint in writing within 5 working days. We will also start a full investigation.
4. In line with The Property Ombudsman guidelines a full written outcome will be sent to you within 15 working
days.
5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working
days of receipt.
6. If you are still not satisfied with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our
Property File and our version of the events. A case officer will then undertake a formal review of your complaint
largely based on the documents from both sides.
Last updated at 5:32 PM 13/07/2015 by Faisal Aslam
1. Please raise your complaint with the property manager or sales advisor that is handling your case.
2. If the sales advisor / property manager cannot resolve the issue for you then please put your complaint in
writing addressed to the Lettings Manager for that particular branch.
3. We will acknowledge to your complaint in writing within 5 working days. We will also start a full investigation.
4. In line with The Property Ombudsman guidelines a full written outcome will be sent to you within 15 working
days.
5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final view of the matter within 15 working
days of receipt.
6. If you are still not satisfied with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our
Property File and our version of the events. A case officer will then undertake a formal review of your complaint
largely based on the documents from both sides.
