Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Stephen Sanders...”

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Apr 23,2018
Minithumbup
By: 'WISEDOCTOR'
Apr 23,2018
0 people found
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Stephen provides friendly service that is detailed and attentive. He responds quickly to problems, AND solves them. As a result we have had amazingly few (if any) void periods in the 8 properties he helps us to rent out. We are very please with his service ...
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good, but would be happy for a 1% reduction !
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“Excellent...”

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Apr 23,2018
Minithumbup
By: 'Mark'
Apr 23,2018
0 people found
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Thank you so much, Daniel and Stephen, for your wonderful service. I am incredibly happy in my new flat! You made the difficult process of flat hunting in London easy and quick....
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Good
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“SMOOTH LETTING...”

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Apr 23,2018
Minithumbup
By: 'Gianna'
Apr 23,2018
0 people found
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Daniel managed to find me a great tenant for a flat I had been marketing for some time. Everything was dealt with efficiently and professionally. A great service, thank you....
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Comment on agent fees
The fees are fair and reasonable.
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“Great experience...”

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Apr 22,2018
Minithumbup
By: 'Niels'
Apr 22,2018
0 people found
this helpful
My girlfriend and I rented a flat through Hotblack Desiato, having Daniel as our agent of contact. All in all, we've been very pleased with our experience. Daniel and the agency as a whole have been helpful, down-to-earth and honest. Daniel has been great at ...
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“Great Agent...”

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Apr 20,2018
Minithumbup
By: 'Horst'
Apr 20,2018
0 people found
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George was a very conscientious and efficient agent. He sent me only listings that were relevant to my requirements and was not pushy and allowed me to make decisions in my own time. When it came time to sign, everything was done efficiently and promptly....
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Comment on agent fees
Fine
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“Great Experience...”

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Apr 20,2018
Minithumbup
By: 'Eliran'
Apr 20,2018
0 people found
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My partner and myself had a really good experience with Adam Soraf from Hotblack Desiato, Camden Branch. He was friendly, experienced and most important very chilled, which made this entire moving experience much less overwhelming then usual. He was always available to deal with our ...
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Good
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“Great experience...”

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Apr 15,2018
Minithumbup
Staff profile picture
Mark
Staff profile picture
Alasdair
By: 'RT'
Apr 15,2018
0 people found
this helpful
We had a great experience with Hotblack Desiato. Mark helped us create a shortlist of properties, was honest and attentive throughout, and gave great support all the way to completion. He dealt with all of our queries promptly and went above and beyond in finding ...
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“Thank you...”

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Apr 14,2018
Minithumbup
By: 'Anonymous'
Apr 14,2018
0 people found
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Daniel and Stephen could not have been more helpful in organising a very rapid move into rented accommodation that is ideal for me....
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“Excellent Service...”

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Apr 13,2018
Minithumbup
By: 'Evan'
Apr 13,2018
0 people found
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Prompt and courteous service, clear communication at all steps of the process, and quality support after the leasing of the property. Highly recommend....
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“Seemless sale...”

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Apr 13,2018
Minithumbup
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Mark
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Alasdair
By: 'Robin'
Apr 13,2018
0 people found
this helpful
The sale went very smoothly. It was good having an agent that understood the property and the area, and did all the viewings. The asking price was almost achieved....
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Comment on agent fees
Their fees are market standard, but much cheaper than Foxtons.
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“Wonderful communication and problem solving...”

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Apr 09,2018
Minithumbup
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Jessica
By: 'Rich'
Apr 09,2018
0 people found
this helpful
Jessica and Stephen helped me with a very rushed contract signing as I needed a new place to live ASAP. They both were available by phone call and email all day everyday, and every problem along the way (mostly me changing terms) was dealt with ...
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Comment on agent fees
Lower than competitors
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“exellent...”

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Apr 08,2018
Minithumbup
By: 'Liz'
Apr 08,2018
0 people found
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This team of agents work to a very high standard . After just one meeting they quickly found me the perfect flat . They understood and new my requirements . Very friendly and easy to corespond with . Highly recommended ....
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Comment on agent fees
Good very fair
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“Quick turnaround...”

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Apr 05,2018
Minithumbup
By: 'RP'
Apr 05,2018
0 people found
this helpful
I worked with a relocation agency so did not have much interaction with Daniel outside of the property viewing. However, once I had indicated interest in the property he was very quick to get the paperwork and references done, which gave me peace of mind....
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“Sophie...”

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Apr 04,2018
Minithumbup
By: 'Sophie'
Apr 04,2018
0 people found
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We were very happy with Hot Black's help to find us a tenant for our flat. They were very professional and helpful....
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“Barnsbury Terrace...”

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Mar 29,2018
Minithumbup
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Jessica
By: 'E'
Mar 29,2018
0 people found
this helpful
Despite difficulties with the tenants at times, Hotblack were always exemplary at their work and communications. Would definitely use again (this was my second time, plus buying the apartment through them) and would recommend....
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“5 Star Agent...”

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Mar 28,2018
Minithumbup
By: 'Cityrooms'
Mar 28,2018
0 people found
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Stephen and Daniel have been great to deal with, they have always answered calls and resolved any issues swiftly. I always been met at the property with a smile by Daniel and Stephen has always politely replied back to me promptly. Top guys, keep up ...
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Comment on agent fees
Excellent
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“Happy Customer!...”

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Mar 28,2018
Minithumbup
By: 'Teresio'
Mar 28,2018
0 people found
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The service from both Stephen and Daniel was professional, friendly, very fast responsive and also accommodating of our requirements; the negotiation with the landlord was also very satisfactory....
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Comment on agent fees
The fees are very reasonable
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“Wonderful stress free service made the whole suitation smooth and easy kept in contact would highly recommend ! 5 stars...”

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Mar 28,2018
Minithumbup
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Stuart
By: 'BROOK'
Mar 28,2018
0 people found
this helpful
From the moment after talking with Stephen we felt at ease and worried less the whole suitation from beginning to and throughout have been truly amazing thank you !...
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Comment on agent fees
Wonderful
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“Very helpful...”

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Mar 28,2018
Minithumbup
By: 'Emmanuel'
Mar 28,2018
0 people found
this helpful
George has been extremely helpful from the very beginning of our search until now really. Even though we had signed our contract and moved in, he was still extremely helpful with any of our queries (and we had a few) and always responding within a ...
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Comment on agent fees
Reasonnable fees
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“Excellent team...”

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Mar 23,2018
Minithumbup
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Alasdair
Staff profile picture
Mark
By: 'IsabelF'
Mar 23,2018
0 people found
this helpful
I can't recommend Hotblack's Highbury office enough, who I have recently sold a flat through. The sale was overseen by Alasdair and Mark, both of whom are exceptionally knowledgeable and personable. Their approach to sales is both highly informed and, most importantly, realistic. I'd previously ...
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Comment on agent fees
Good.
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“High quality service...”

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Mar 23,2018
Minithumbup
By: 'Michael'
Mar 23,2018
0 people found
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Moving can be a pain and George and his colleagues at Hot Black Desiato made the process very easy and efficient. Would definitely recommend their service....
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“A great support...”

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Mar 23,2018
Minithumbup
By: 'Philippine'
Mar 23,2018
0 people found
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we really like the support we had from George. As we were moving from Paris, everything was new for us and he was super helpful and reactive (and still is). Thanks again for everything! P...
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“Helpful and reliable...”

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Mar 22,2018
Minithumbup
By: 'Nuno'
Mar 22,2018
0 people found
this helpful
Ripon was very helpful during the whole process of finding myself a new home. He helped with shortlisting, with the viewings, with the offer and its particular conditions, and with unorthodox moving in and moving out dates (he was able to anticipate the move in ...
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“Excellent service...”

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Mar 21,2018
Minithumbup
By: 'Naomi'
Mar 21,2018
0 people found
this helpful
Excellent agency. I was assigned to Ripon , who is one of the most professional and efficient agent I've met. He is very helpful, always available and deal with issues very quickly. I'm very satisfied. I would recommend this agent and agency....
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“Ripon is a very serious and conscientious agent. He is ......”

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Mar 14,2018
Minithumbup
By: 'Thomas'
Mar 14,2018
0 people found
this helpful
Ripon is a very serious and conscientious agent. He is always available to provide informations and help you. He helped us a lot in finding our flat. He asked all of our questions very precisely. I recommend him strongly....
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“Cannot recommend Hotblack Desiato in Camden highly enough. Friendly, attentive, ......”

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Mar 14,2018
Minithumbup
By: 'Mike'
Mar 14,2018
0 people found
this helpful
Cannot recommend Hotblack Desiato in Camden highly enough. Friendly, attentive, professional, extremely quick to respond to the few teething problems I've had with my new tenancy. I knew the former tenants of the flat I've rented, and they also spoke very highly about the agency ...
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“Good experience with contract creation and property viewing, but handover ......”

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Mar 12,2018
Minithumbup
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Jessica
By: 'Olga'
Mar 12,2018
0 people found
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Good experience with contract creation and property viewing, but handover process was not as diligent as should be. Couple of important things about the property were not disclosed before contract was conducted...
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Comment on agent fees
Fair market fees
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“Speaking as a landlord i have them willing, competent and ......”

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Mar 08,2018
Minithumbup
By: 'Tiim'
Mar 08,2018
0 people found
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Speaking as a landlord i have them willing, competent and accomodating to individual needs. The tradesman they employ also seem good....
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Comment on agent fees
Acceptable
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“Hotblacks have managed our two flats for 9 years. Stephen Sanders ......”

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Mar 08,2018
Minithumbup
Staff profile picture
Jessica
By: 'Andrew'
Mar 08,2018
0 people found
this helpful
Hotblacks have managed our two flats for 9 years. Stephen Sanders has been involved the whole time and it is helpful to have continuity. They are pretty good at managing tenant issues and arranging repairs etc. Stephen does well at letting the flats when tenants leave ...
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Comment on agent fees
Seems expensive (especially when paying the same fee for renewals as for new tenants) but probably in line with other agents
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“Both Stephen and Jessica have been really pro-active in helping ......”

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Mar 08,2018
Minithumbup
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Jessica
By: 'Bettina'
Mar 08,2018
0 people found
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Both Stephen and Jessica have been really pro-active in helping us in our move. They are available and pleasant to treat with. flat condition was not up to the level we expected (cleaning wise) when we moved in but Jessica offered solution to fix this ...
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Comment on agent fees
none
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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