93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Latest Reviews
View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
17th Dec 2021
reviewed by 'Fergie'
20th Aug 2021
reviewed by 'Jack'
20th Aug 2021
reviewed by 'Claire'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 98% | £123,000 | £9,995,000 |
| Lettings | 95% | 96% | £330 | £5,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 167 | 4 | 376 | 15 | 61 | 2 | 47 | 0 | 20 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 17,2018
Oct 17,2018
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I dealt with a number of local agents while looking for a property in a specific timeframe. George at Hotblack N5 was head-and-shoulders above the others who were, at best, okay. George was personable, professional, efficient and resourceful. He was able to field all queries ...
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Oct 16,2018
Oct 16,2018
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Mari has been fantastic since she became the agent for our flat. Every time we have an issue she sorts it straight away and is always a pleasure to deal with....
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n/a
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Oct 14,2018
Oct 14,2018
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Mari has an incredible sense of urgency which underpins her solution-orientated approach. We ran into a couple of issues, which were rectified promptly and due to Mari outstanding personable skills, we were left feeling positive and well taken care of.
It is rare that professionals ...
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Oct 13,2018
Oct 13,2018
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We're first-time landlords, so we appointed Hotblack as letting and managing agents. All has gone well, and we have found them to be professional and helpful. Josh and George dealt with all the viewings, and found tradesmen to do work at short notice to get ...
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Oct 12,2018
Oct 12,2018
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Alasdair and Hiten were responsive, polite, and very helpful. They went considerably beyond what was required by their remit, and were a pleasure to deal with....
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Oct 09,2018
Oct 09,2018
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Jess let the flat very quickly, achieved a good price and completed the paperwork in no time at all. Good communications at all times, helpful and pleasant to deal with....
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Comment on agent fees
Fair
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Oct 09,2018
Oct 09,2018
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Jessica proved to be a great agent in helping us find a new property to rent in Dalston. The process of renting run smoothly. We are very pleased with the new place and we'd recommend the agency....
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Oct 07,2018
Oct 07,2018
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At the termination of a 18 month lease, Mari helped me with the closing arrangements for the unit. There were a couple of issues that arose: (1) I had accidentally removed documents from the unit that should have remained there; (2) there was a misunderstanding on my end ...
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Comment on agent fees
My security deposit was refunded promptly, less some fair adjustments for small cleaning. I was satisfied with this outcome.
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Oct 05,2018
Oct 05,2018
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Hiten and Alasdair were very helpful and efficient, not only in guiding me through the sale process, but also in communicating with the purchasers on my behalf.
they were very respectful of my tenants for viewing appointments, and produced several offers in a short space ...
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Comment on agent fees
the fees were in one with other firms i checked - all seem quite high!
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Oct 03,2018
Oct 03,2018
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Mari is new to managing my property but I've been extremely pleased by her efficiency and responsiveness in dealing with some recent issues concerning a leak in the flat above. I wouldn't hesitate to recommend her....
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Sep 29,2018
Sep 29,2018
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I have communicated with Stephen Saunders for over nine years at Hotblack Desiato and can applaud his management skills. I can rely on him to respond well and timely to any problems which may arise....
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Comment on agent fees
good
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Sep 29,2018
Sep 29,2018
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We had a short time frame to find a home to our daughter, starting classes within a week. Demands were so very quickly transformed into concrete options, so that our choice took less than an afternoon . Then comes the paper work and logistics, in which ...
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Comment on agent fees
Fees were at market levels, nothing more, transparent and fair.
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Sep 27,2018
Sep 27,2018
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We were scouting for a decent, furnished accommodation for our son next to his Uni whilst based out of UK (Qatar). After having drawn a blank with many agents over past few months we came across Hotblack and touched base with Stephan Sanders, Manager Lettings. ...
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Comment on agent fees
I wasn't charged anything except Referencing fee with Vat because it was managed property that we were sourcing. I trust these guys will only take their due and not much more.
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Sep 27,2018
Sep 27,2018
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Having used Hotblack Desiato to rent our flat for a number of years, we've just had another great experience finding new tenants. It was an easy and seamless process which we greatly appreciated. Thank you Hotblack Desiato team!...
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Comment on agent fees
Great rate for agents fees.
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Sep 27,2018
Sep 27,2018
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Hotblacks once again find a superb tenant in double quick time at a great rent for our property in Clerkenwell...
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Comment on agent fees
Agents fees very competitive
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“I had a wonderful experience working with this company! I am from America and they were invaluable, timely, and incredibly helpful!...”
Sep 27,2018
Sep 27,2018
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I am a student from America and this company was incredibly helpful and knowledgeable in helping me reserve an apartment. Jessica was extremely timely and friendly and all while not only communicating with me in America but also my father in Australia. They sent me ...
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Comment on agent fees
The agent fees were appropriate for the services rendered.
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Sep 27,2018
Sep 27,2018
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I am very pleased with the agents' professionalism. Everything was smooth with no complications.
Daniel Fairbairn was able to show us properties with a really short notice from our side and find a beautiful home. Agents answered all of our queries and were committed to ...
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Comment on agent fees
The agent's fees are very reasonable compared to other lettings agents. The company does not charge for unnecessary costs and has no hidden fees.
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Sep 27,2018
Sep 27,2018
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Stephen is always doing his best to answer as quickly as possible and to make things go smoothly. Highly reliable and understanding agency....
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Sep 24,2018
Sep 24,2018
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I had a really positive experience with Stephen and Jessica of HB. They were super responsive at every point and made it easy to communicate with the landlord. I didn't feel like I was being subjected to the usual bureaucracy and nonsense that I've felt ...
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Sep 24,2018
Sep 24,2018
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Both Daniel and Stephen were very approachable and made sure everything went smoothly. They were quick to find solutions to any issues and were pleasant to deal with...
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Comment on agent fees
Reasonable fees
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Sep 18,2018
Sep 18,2018
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Stephen has been a great help in helping us source a new tenant for our property in Angel. With the market the way it currently is, it is a more challenging time but the flat still did not remain empty for more than a month ...
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Comment on agent fees
Fees are as expected for the London Market. Also offer a lot of flexibility when agreements are renewed or you have multiple properties.
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Sep 18,2018
Sep 18,2018
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Stephen and Jessica were great helping us to find and secure a property. During our 4-week property search, we viewed many flats, but Stephen did not give up on us and continued to organise viewings until we found our ideal flat.
Stephen had no issues ...
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Comment on agent fees
Moving-in agents fees were very reasonable, however, the agent also requires a moving out fee at the end of the tenancy that should be considered.
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Sep 17,2018
Sep 17,2018
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Stephen replies very fast and makes things done eventhough he is extremely busy.
We can rely on him and trust he is taking care of the matters that arise....
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Sep 17,2018
Sep 17,2018
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Had a great experience, they were very good at making the process easy and clear. Always replied promptly and were keen to ensure we found the right house for us. Kept us in the loop all the time. Stephen and Daniel are very nice as ...
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Comment on agent fees
fine, £90 is very reasonable, one of the better we found, and it was good value!
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Sep 17,2018
Sep 17,2018
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We had been looking for a 3 bedroom flat to rent in Angel for quite a while and had been in contact with many agencies to find a suitable property for our family of 4. Hotblack Desiato were really good at keeping us informed on the market ...
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Sep 17,2018
Sep 17,2018
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A huge thank you to Jess Pinnick for arranging everything we needed quickly. We viewed the flat and four days later, thanks to Jess and the team, all checks were done, we had the keys and moved in! All administration was quick and responsive to ...
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Sep 17,2018
Sep 17,2018
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Hotblack Desiato provided a good service and found suitable tenants at a rate that was slightly above the projected amount, all within a good time frame....
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Comment on agent fees
I would never describe fees as good, though these were reasonable!
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Sep 17,2018
Sep 17,2018
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I have used Hotblack for many years and dealt in particular with Stephen Sanders and Daniel Fairbain.
I have always found them very responsive, pro active, practical and friendly.
I am happy to recommend them very highly....
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Comment on agent fees
Reasonable.
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Sep 14,2018
Sep 14,2018
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Another great deal done by the team at Islington office. Many thanks to all concerned in achieving a seamless reletting at a great rent....
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Sep 14,2018
Sep 14,2018
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George was absolutely excellent in helping me and my partner get set up in our new Flat. He was very responsive to all my emails and was able to provide sufficient answers to all my questions. He was also a very approachable guy, we felt ...
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Comment on agent fees
Very Competitive fees relative to other estate agents in London.
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Tenant Fees
Overall Fees
£0 (inc. VAT), Pay UpfrontFees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers
Best Estate Agent in NW1 
Best Letting Agent in North London 
