Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hotblack Desiato Image 1
Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“I work for a private landlord in Hampstead and have ......”

Share on :
Apr 08,2015
Minithumbup
By: 'Fiona'
Apr 08,2015
0 people found
this helpful
I work for a private landlord in Hampstead and have used the services of Hotblack Desiato's several times now and can say that I am always impressed by their professionalism. Over the years I have used several Estate Agents, who have talked the talk, but ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Hotblack worked extremely hard to find a tenant for our ......”

Share on :
Apr 06,2015
Minithumbup
By: 'EC'
Apr 06,2015
0 people found
this helpful
Hotblack worked extremely hard to find a tenant for our flat at a difficult time of year, even reducing their rates to enable us to accept a lower offer than we might have otherwise. Daniel Fairbain in particular was friendly and communicative throughout the process, ...
read full review
Comment on agent fees
Very competitive indeed.
Comments (0) Report abuse Print review
Was this helpful? Yes

“He was helpful and professional, found quick solutions and was ......”

Share on :
Apr 03,2015
Minithumbup
By: 'a'
Apr 03,2015
0 people found
this helpful
He was helpful and professional, found quick solutions and was polite, I would recommend him without any hesitation to anyone...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Zehra at Hotblack Desiato provided us with a promt and ......”

Share on :
Mar 30,2015
Minithumbup
By: 'Natalie'
Mar 30,2015
0 people found
this helpful
Zehra at Hotblack Desiato provided us with a promt and efficient service as tenants. She always dealt with urgent queries immediately. I would recommend Zehra as a property manager and Hotblack Desiato as an agent from a tenants point of view....
read full review
Comment on agent fees
The fee structure meant that you were effectively paying fees every year as if you were starting a new lease in a new property. On the other hand the check in and check out of the flat, although payed for by the tenant, is performed by an independent person. This makes the process fair and equal to both parties.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jamie, was excellent. Not your usual estate agent at all.......”

Share on :
Mar 20,2015
Minithumbup
By: 'Sarah'
Mar 20,2015
2 people found
this helpful
Jamie, was excellent. Not your usual estate agent at all. He was friendly, down to earth and nothing was much trouble which is refreshing. He liaised with the new landlord on a number of requests we had and handle the process calmly and with speed. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Tom provided me with a very good service; he was ......”

Share on :
Mar 20,2015
Minithumbup
By: 'Gavin'
Mar 20,2015
0 people found
this helpful
Tom provided me with a very good service; he was very client focussed and responsive on emails. In particular, he was clearly keen to build the lettings business at Hotblack Desiato Islington and was commercial in relation to the rate he offered (which will ensure ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We received a very efficient, yet personable service from Hotblack ......”

Share on :
Mar 05,2015
Minithumbup
Staff profile picture
Josh
By: 'GB'
Mar 05,2015
1 people found
this helpful
We received a very efficient, yet personable service from Hotblack Desiato, receiving feedback regarding an offer within less than 24h. Special mention to Josh who fast tracked our offer and it's associated admin, allowing us to sign off and collect keys within 5 business days of ...
read full review
Comment on agent fees
Abnormally reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“We had spent the day trawling Islington for a new ......”

Share on :
Mar 03,2015
Minithumbup
By: 'Kevin'
Mar 03,2015
0 people found
this helpful
We had spent the day trawling Islington for a new property. As we had had no luck with locating a property over a number of months, we took the day off work to hopefully find somewhere. Hotblack Desiato were our last stop on that day ...
read full review
Comment on agent fees
No extortionate fees, very happy. Foxtons made me feel like I had been robbed previously!
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent lettings service and professionalism, from start to finish from ......”

Share on :
Mar 01,2015
Minithumbup
By: 'Lisa'
Mar 01,2015
1 people found
this helpful
Excellent lettings service and professionalism, from start to finish from Nathan and Jamie. I would highly recommend this entire lettings team, and Hotblacks generally. They found me great tenants and handled everything with professional ease....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan Rosel was very upfront, honest and straight in his ......”

Share on :
Feb 26,2015
Minithumbup
By: 'Anna'
Feb 26,2015
1 people found
this helpful
Nathan Rosel was very upfront, honest and straight in his dealings with us which we really appreciated and which is at odds with previous experience of estate agents in London. He didn't try to convince us to go above budget, or take us to rubbish ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a pleasure dealing with this agent. From my ......”

Share on :
Feb 25,2015
Minithumbup
By: 'Chris'
Feb 25,2015
1 people found
this helpful
It was a pleasure dealing with this agent. From my initial phone call to enquire about the property to moving in, Jamie was friendly, helpful, efficient and straightforward. He was very on the ball with all developments and understood my needs, taking a lot of ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Hot lack have a select portfolio of properties to let. ......”

Share on :
Feb 22,2015
Minithumbup
By: 'Alex'
Feb 22,2015
0 people found
this helpful
Hot lack have a select portfolio of properties to let. This might not appeal to everyone but it worked for me as I was only shown places I already knew I'd like. Tom was cheerful and didn't pressure me. They also don't ask for the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Paulina ,Was very helpful in every aspect ,she liaised with ......”

Share on :
Feb 12,2015
Minithumbup
By: 'Maria'
Feb 12,2015
1 people found
this helpful
Paulina , Was very helpful in every aspect ,she liaised with the Landlord on our behalf ,she answered all our questions & query's . She understood instantly what our requirements were and matched them . We would use this company & Paulina again . Excellent service . Maria Gilders ....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I gave my flat to hotblack Desiato to let because ......”

Share on :
Feb 09,2015
Minithumbup
By: 'Paul'
Feb 09,2015
4 people found
this helpful
I gave my flat to hotblack Desiato to let because out of all of the agents I spoke to on upper street they came across as most knowledgable of the area. I left the agency after popping in on a whim feeling confident that these ...
read full review
Comment on agent fees
Very reasonable considering the service received.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Josh and Paulina are exceptionally good letting agents, friendly, ......”

Share on :
Feb 09,2015
Minithumbup
Staff profile picture
Josh
By: 'Sofia'
Feb 09,2015
2 people found
this helpful
Both Josh and Paulina are exceptionally good letting agents, friendly, kind and very knowledgeable with the ability to select the right tenant for a property and make sure that everything gets properly checked before commencing the tenancy agreement. Since meeting these agents I feel more ...
read full review
Comment on agent fees
Very happy with the fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Tom and Stephen conducted themselves very professionally throughout the ......”

Share on :
Feb 05,2015
Minithumbup
By: 'Deborah'
Feb 05,2015
0 people found
this helpful
Both Tom and Stephen conducted themselves very professionally throughout the entire letting process. Given the distance to the property from the office we were very impressed with how smoothly everything ran. Moreover they were personable and speedy and helpful in response - a delightful and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I used Josh Fox- Cooper to let a residential flat. ......”

Share on :
Feb 03,2015
Minithumbup
Staff profile picture
Josh
By: 'Josh'
Feb 03,2015
3 people found
this helpful
I used Josh Fox- Cooper to let a residential flat. He was a great professional at all times. He kept me in touch with the search for a tenant ,personally vetted all applicants, advised on the rental market and once a tenant was found expeditiously ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I'm an overseas landlord and Hotblacks has been managing my ......”

Share on :
Jan 30,2015
Minithumbup
By: 'FSB'
Jan 30,2015
2 people found
this helpful
I'm an overseas landlord and Hotblacks has been managing my property in London for the past 5 years. I'm overall very happy with the service they've provided - they're responsive and proactive and I feel I get personal service from them....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“In nearly 10 years of letting my flat through this branch ......”

Share on :
Jan 29,2015
Minithumbup
Staff profile picture
Josh
By: 'FP'
Jan 29,2015
2 people found
this helpful
In nearly 10 years of letting my flat through this branch I have always had great service. They make what can be a stressful and difficult process efficient and easy. I would recommend them without hesitation....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Josh was a pleasure to do business with. Calls and ......”

Share on :
Jan 28,2015
Minithumbup
Staff profile picture
Josh
By: 'C'
Jan 28,2015
2 people found
this helpful
Josh was a pleasure to do business with. Calls and emails were returned punctually, and he was able to make intelligent suggestion to remedy complicated negotiations with the prospective tenant. Most importantly HotBlack landed a good tenant mid December when the other Estate Agents on ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Daniel was great - prompt and timely in all communications ......”

Share on :
Dec 23,2014
Minithumbdown
By: 'Gavin'
Dec 23,2014
0 people found
this helpful
Daniel was great - prompt and timely in all communications and helpful through the process. Would recommend working with him in the future....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very reliable and professional service. By far the best agency ......”

Share on :
Dec 20,2014
Minithumbup
By: 'Constantinos'
Dec 20,2014
1 people found
this helpful
Very reliable and professional service. By far the best agency I have come across so far. We had unreasonable and ridiculous obstacles from the referencing company (Keysafe TV-unacceptable service). The Letting Agency sorted this out very effectively and in a fair manner. In addition they ...
read full review
Comment on agent fees
Reasonable and failry shared between the landord and the tenant
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very pleased with the service received from Hotblack ......”

Share on :
Dec 16,2014
Minithumbup
By: 'James'
Dec 16,2014
0 people found
this helpful
I was very pleased with the service received from Hotblack Desiato, and Stephen in particular. They were the only agent not to cancel viewing appointments on me last minute, and have dealt with all my queries in a timely manner. I have moved house 3 times ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Paulina and Daniel very friendly, professional and helpful. ......”

Share on :
Dec 12,2014
Minithumbdown
By: 'Natalie'
Dec 12,2014
2 people found
this helpful
I found Paulina and Daniel very friendly, professional and helpful. Paulina helped guide me through all the requirements and kept me up to date with the progress. Moving is always a stressful time but Paulina definitely helped make it less painful....
read full review
Comment on agent fees
The fees were really reasonable and far lower than I expected; and as the rent had gone up by over ‚£300 pcm by the time I'd bid and won the flat, this was especially appreciated!
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent timing and advice on the change over of tenants. ......”

Share on :
Nov 24,2014
Minithumbup
Staff profile picture
Josh
By: 'Hatton'
Nov 24,2014
4 people found
this helpful
Excellent timing and advice on the change over of tenants. Flexible in accommodating changes. Provided short void window of 6 days to have the flat refurbished. Excellent increase in income. Detailed knowledge and friendly helpful service...
read full review
Comment on agent fees
competitive
Comments (0) Report abuse Print review
Was this helpful? Yes

“Hello, We rented a property from Hotblack Desiato recently through ......”

Share on :
Oct 27,2014
Minithumbup
By: 'NNK14'
Oct 27,2014
2 people found
this helpful
Hello, We rented a property from Hotblack Desiato recently through Nathan Rosel. Not only was Nathan friendly and lovely and very patient with the utterly incompetent reference check agency, but also really went above and beyond to help us secure the property. Would recommend Nathan ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Daniel was a friendly, committed and professional agent, who we ......”

Share on :
Oct 07,2014
Minithumbup
By: 'mish'
Oct 07,2014
0 people found
this helpful
Daniel was a friendly, committed and professional agent, who we enjoyed working with. His communications were always both personable and professional, and he went out of us way to ensure we understood, and were kept abreast of, the application process. We look forward to working ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very slow to respond to maintenance problems, and in returning ......”

Share on :
Oct 03,2014
Minithumbdown
By: 'jamiec_4'
Oct 03,2014
12 people found
this helpful
Very slow to respond to maintenance problems, and in returning the deposit when we moved out. I needed to continuously chase things up with them, and was often moved from person to person. On the other hand they were hawkish when it came to taking ...
read full review
What agent could do to change your mind?
See review
Attached Filesnbsp;
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Hotblacks to find tenants for me for ......”

Share on :
Oct 02,2014
Minithumbup
Staff profile picture
Josh
By: 'CatherineG'
Oct 02,2014
4 people found
this helpful
I have used Hotblacks to find tenants for me for three years and have also bought properties through the agency. The service Hotblacks offers is efficient and friendly. Their thorough knowledge of the market in this area means they give advise based on real experience, ...
read full review
Comment on agent fees
For the service provided, finding tenants, checking references, negotiating offers and arranging paperwork I am happy with the fees charged.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I received a very efficient, yet personable service from Hotblack ......”

Share on :
Oct 01,2014
Minithumbup
By: 'R.'
Oct 01,2014
2 people found
this helpful
I received a very efficient, yet personable service from Hotblack Desiato, when looking for a rented property in Camden. The viewing was arranged within a day of my request at the time I suggested. I was given detailed information about the property and it was ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



Get in touch with

Hotblack Desiato

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn