Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Gino to the rescue!...”

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Jan 22,2020
Minithumbup
By: 'Andrew'
Jan 22,2020
0 people found
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Having locked myself out (again) and not having my partner to rely on as she was away, the lovely Gino agreed to meet me to hand me spare keys. I was even more grateful as it was very out of hours (22:15), he had a smile ...
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“I recently moved to London from Vancouver and......”

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Jan 08,2020
Minithumbup
By: 'Carl'
Jan 08,2020
0 people found
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I recently moved to London from Vancouver and George was an excellent resource in finding the home that I was looking for. His extensive knowledge of the local inventory and thoughtful approach, put in a lovely flat that met all my needs. He was very ...
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“Hiten and Alasdair at Hotblack were brilliant......”

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Dec 18,2019
Minithumbup
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Alasdair
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Hiten
By: 'Francesca'
Dec 18,2019
0 people found
this helpful
Hiten and Alasdair at Hotblack were brilliant. After a year of dealing with average estate agents during my property search, I can so relieved that the property I went for was managed by Hotblack. The team were efficient, experienced and trustworthy, I truly felt as ...
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“Very helpful and professional. We bought thro......”

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Dec 17,2019
Minithumbup
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Hiten
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Alasdair
By: 'Florence'
Dec 17,2019
0 people found
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Very helpful and professional. We bought through them and they made a lot of effort to make the process as smooth as possible....
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“We had the best experience renting our house ......”

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Dec 11,2019
Minithumbup
By: 'Paulo'
Dec 11,2019
0 people found
this helpful
We had the best experience renting our house through Hotblack. Ripon was available to do viewings at any time, even when we had to bring our kids in toe. He was understanding and knowledgable. Negotiation was fast and courteous. And when we were ready to ...
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“We recently relocated to the UK and George ha......”

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Nov 28,2019
Minithumbup
By: 'Kimberley'
Nov 28,2019
0 people found
this helpful
We recently relocated to the UK and George has made the daunting rental process a breeze. He is always quick to respond and really helpful. We couldn't have asked for a better agent!...
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“Very helpful and efficient - took all of the ......”

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Nov 27,2019
Minithumbup
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Jessica
By: 'Ed'
Nov 27,2019
0 people found
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Very helpful and efficient - took all of the stress and burden off of me during a busy time. I would use them again without hesitation....
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“Mari is always super nice to deal with. She’s......”

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Nov 25,2019
Minithumbup
By: 'Jamie'
Nov 25,2019
0 people found
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Mari is always super nice to deal with. She’s quick to respond and arrange solutions to any issues I have in the flat....
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“Responsive and professional company, promptly......”

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Nov 22,2019
Minithumbup
By: 'Anders'
Nov 22,2019
0 people found
this helpful
Responsive and professional company, promptly handling all maintenance requests. Also very helpful when negotiating/renegotiating a contract. Mari in particular has been really helpful in making sure all maintenance questions and handled and followed up on quickly....
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“A cut above...”

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Nov 21,2019
Minithumbup
By: 'Amy'
Nov 21,2019
0 people found
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Ripon is epic. He showed me round a property that I wasn't expecting to fall in love with, I just happened to be in the area seeing another of his properties, and it turned out to be the one. I did fall in love with ...
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“George was amazing end to end. After listeni......”

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Nov 20,2019
Minithumbup
By: 'Chloe'
Nov 20,2019
0 people found
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George was amazing end to end. After listening to our requirements, we were shown the exact property we were looking for the next day. He was always quick to respond to any queries including liaising with the landlord and current tenants to provide swift and ...
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“big support...”

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Nov 14,2019
Minithumbup
By: 'Chiara'
Nov 14,2019
0 people found
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Professional, helpful, kind, clear explanations and great support. (and even a so pretty guy!) I'm in a very delicate phase of life and I'm feeling so lucky and happy to have an agent so prepared and supportive....
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“Hotblack Desiato - Tenant Review...”

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Nov 07,2019
Minithumbup
By: 'Kelly'
Nov 07,2019
0 people found
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Mari Metrama in particular has been very helpful in assisting with all tenancy related requests, often at very short notice. Very responsive generally....
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“Ripon is a professional and reliable lettings......”

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Nov 04,2019
Minithumbup
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James
By: 'Yin'
Nov 04,2019
0 people found
this helpful
Ripon is a professional and reliable lettings negotiator. His working attitude is good and keen to help and provide detailed information. I appreciate his help for my accommodation in London in such a short period of 2 weeks. I found the excellent teamwork spirit of Hotblack ...
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“Amazing help for finding our unit!...”

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Nov 02,2019
Minithumbup
By: 'Alex'
Nov 02,2019
0 people found
this helpful
Ripon helped us to secure the perfect unit for our needs in the heart of Angel. He readily answered all of our questions and made the whole process smooth. He was very approachable, friendly and easy to work with. Would highly recommend contacting Ripon for ...
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“Mari has been of great use in helping to sort......”

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Nov 01,2019
Minithumbup
By: 'John'
Nov 01,2019
0 people found
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Mari has been of great use in helping to sort out problems at my property from large to small with expediency and friendliness....
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“Brilliant marketing and support...”

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Oct 28,2019
Minithumbup
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Stuart
By: 'Robert'
Oct 28,2019
1 people found
this helpful
They marketed my property so well that they secured an over-asking price offer. Unexpectedly the sale had to be delayed due to a dispute with my ex which took 7 months to resolve. During this stressful time my estate agent Stuart and the team at Islington’...
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By: Stuart Shiers
Oct 28, 2019
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We too were delighted when contracts finally exchanged. It was quite a slog but we got there in the end! Communication is always key to a successful sale and never more so than in this instance. Regular updates kept the buyers positive and on board. They were thrilled to hear they had finally exchanged contracts! Best of luck with your onward move. ...

“Booking the appointment was as quick as order......”

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Oct 23,2019
Minithumbup
By: 'Neliana'
Oct 23,2019
0 people found
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Booking the appointment was as quick as ordering an uber to get to the viewing and immediately connected with Gino and told him I wanted this flat and put an offer. I was very lucky as it was the first property I saw and with ...
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“I have had an extremely busy time juggling tr......”

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Oct 23,2019
Minithumbup
By: 'remi'
Oct 23,2019
0 people found
this helpful
I have had an extremely busy time juggling traveling work and motherhood and Mari has been so helpful in keeping everything at my property in check! When there has been any issue at all , Mari has made sure no stone is left unturned and has ...
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“Ripon was great...”

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Oct 12,2019
Minithumbup
By: 'Daniel'
Oct 12,2019
0 people found
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Hi Ripon, My experience with yourself and the office has been very good. From meeting you at the viewing all the way to handing over the keys the office and yourself has been very supportive to both Harry and myself. Whilst a few things were ...
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“Had a fantastic experience dealing with Josh ......”

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Oct 10,2019
Minithumbup
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Josh
By: 'Anthony'
Oct 10,2019
0 people found
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Had a fantastic experience dealing with Josh at Hotblack Desiato. He was very helpful, transparent and genuine. Also a lovely guy who really took good care of us....
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“Mari dealt efficiently with serious heating p......”

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Oct 07,2019
Minithumbup
By: 'Sylwia'
Oct 07,2019
0 people found
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Mari dealt efficiently with serious heating problem in our house. Thank you for your help Mari, it’s warm at home again....
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“Fantastic!...”

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Oct 06,2019
Minithumbup
By: 'Hannah'
Oct 06,2019
0 people found
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We had a great experience with Hotblack Desiato and would highly recommend George and the team. We were kept well updated throughout the process and there was good communication between ourselves and the landlord. George was friendly and approachable and always available and responsive whenever ...
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“Best Agent Ever...”

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Oct 01,2019
Minithumbup
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Jessica
By: 'Egke'
Oct 01,2019
0 people found
this helpful
Ripon was very helpful finding our flat, he found the perfect match for us. He helped us to give the right offer and supported us during the process. He was always reliable and very responsive whenever we had question or a problem. It was a ...
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“Generally very prompt and effective service...”

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Sep 30,2019
Minithumbup
By: 'Russell'
Sep 30,2019
0 people found
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Generally very prompt and effective service. Some requests were dealt with almost immediately, which is very rare in my experience....
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“The Hot Black Highbury team was fantastic. T......”

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Sep 29,2019
Minithumbup
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Jake
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Hiten
By: 'Damian'
Sep 29,2019
0 people found
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The Hot Black Highbury team was fantastic. They priced our flat right (ambitious but not greedy), brought in all the right people (serious and ready to buy) and helped us to find the perfect buyer at asking price in the first week (alongside other good ...
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“Great Organisation and friendly service...”

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Sep 18,2019
Minithumbup
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Jessica
By: 'Hutch'
Sep 18,2019
0 people found
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Fully organised hand over of tenants. We got a lot of interested people and they understood our requirements and provided a nice overview of each prospect allowing us to make our decision. Emails are always well explained and answers are always in a timely manner. ...
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“We bought a property from Hotblack Desiato. J......”

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Sep 09,2019
Minithumbup
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Jake
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Hiten
By: 'Rose'
Sep 09,2019
0 people found
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We bought a property from Hotblack Desiato. Jake and Hiten were super diligent and professional, couldn’t recommend enough! We will defiantly continue to work with them in the future....
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“Really enjoyed my purchasing experience thro......”

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Aug 31,2019
Minithumbup
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Mark
By: 'Holly'
Aug 31,2019
0 people found
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Really enjoyed my purchasing experience through Hotblack - the team we’re kind, considerate and very responsive - answering any query I had within hours. I would definitely recommend using them and will use them if I ever sell a property....
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“Mari, Josh, Tom and George have been amazing.......”

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Aug 31,2019
Minithumbup
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Josh
By: 'Tamsyn'
Aug 31,2019
0 people found
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Mari, Josh, Tom and George have been amazing. We'd thoroughly recommend their services. A truly personal service every step of the way....
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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