Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hotblack Desiato Image 1
Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Excellent service overall. Josh was totally on top of the ......”

Share on :
Nov 10,2015
Minithumbup
Staff profile picture
Josh
By: 'Ronnie'
Nov 10,2015
0 people found
this helpful
Excellent service overall. Josh was totally on top of the whole letting process from start to finish. Tenants were very also quickly found and lots of information given to me about them and their suitability. Josh was also very courteous and friendly. More professional than ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with the quality of Hotblack Desiato. Love the ......”

Share on :
Nov 06,2015
Minithumbup
By: 'Steffen'
Nov 06,2015
0 people found
this helpful
Very happy with the quality of Hotblack Desiato. Love the flat and the area ! They are very professional and quick to respond. Highly recommended....!!...
read full review
Comment on agent fees
There is a check out fee payed by those who leave the apartment (if the contract is cancelled). All in all it seemed fair and ordinary....
Comments (0) Report abuse Print review
Was this helpful? Yes

“Daniel from the Camden Hotblack team has been a champion. ......”

Share on :
Oct 31,2015
Minithumbup
By: 'Ali'
Oct 31,2015
2 people found
this helpful
Daniel from the Camden Hotblack team has been a champion. From the initial, introductory phone call, several viewings through to the signing of the lease, his patience & enthusiasm has not wavered. We could not recommend him highly enough....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely responsive by phone and email. They were very proactive ......”

Share on :
Oct 12,2015
Minithumbup
By: 'H'
Oct 12,2015
0 people found
this helpful
Extremely responsive by phone and email. They were very proactive and helpful. Hiten was a pleasure to deal with. They were very adept at handling the logistics of the process....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Malcolm at Hot Black Desiato was amazing. Having looked round ......”

Share on :
Oct 05,2015
Minithumbup
By: 'HCMG'
Oct 05,2015
0 people found
this helpful
Malcolm at Hot Black Desiato was amazing. Having looked round lots of property's we were quite fed up of being lied to and promised things by estate agents- Malcolm was a breath of fresh air! He was honest and open and didn't pressure us into ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“From my first enquiry the staff at Hotblack Desiato have ......”

Share on :
Oct 04,2015
Minithumbup
Staff profile picture
Josh
By: 'happytenant'
Oct 04,2015
1 people found
this helpful
From my first enquiry the staff at Hotblack Desiato have been friendly and helpful, which has been much appreciated as I am a first time tenant. They have had no issues with answering my many questions however trivial they may seem. I highly recommend this ...
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Awesome service. They were very helpful and quick in finding ......”

Share on :
Oct 03,2015
Minithumbup
By: 'Alessandro'
Oct 03,2015
0 people found
this helpful
Awesome service. They were very helpful and quick in finding us an flat. We got the what we need it when we wanted....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I'm very impressed with Josh Fox-Cooper's professional expertise. He supervised ......”

Share on :
Oct 03,2015
Minithumbup
Staff profile picture
Josh
By: 'N'
Oct 03,2015
1 people found
this helpful
I'm very impressed with Josh Fox-Cooper's professional expertise. He supervised a change of tenants with numerous tricky issues that required multiple layers of simultaneous coordinating. He kept me and the tenants informed every step of the way, and also advised the best way forward. He ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan was extremely friendly and professional in helping us to ......”

Share on :
Oct 01,2015
Minithumbup
By: 'Fionnuala'
Oct 01,2015
1 people found
this helpful
Nathan was extremely friendly and professional in helping us to choose a flat. His regular emails of listings were well organised and he took the time to understand our property requirements rather than bombarding us with unsuitable properties. More importantly for us he advised us ...
read full review
Comment on agent fees
The fees charged were at the lower end of the scale of estate agents we dealt with, although there were some additional charges detailed in the contract.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We had an excellent experience dealing directly with Jessica Pinnick ......”

Share on :
Oct 01,2015
Minithumbup
Staff profile picture
Jessica
By: 'K'
Oct 01,2015
0 people found
this helpful
We had an excellent experience dealing directly with Jessica Pinnick of Hotblack Desiato. She was very professional, courteous, and timely in all responses. Even with properties that didn't fit our need, she was never pushy with the sale. We've had some pretty unpleasant experiences with ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Josh and Milena were highly professional and kept in touch ......”

Share on :
Sep 29,2015
Minithumbup
Staff profile picture
Josh
By: 'Carolina'
Sep 29,2015
1 people found
this helpful
Josh and Milena were highly professional and kept in touch constantly. We were very pleased with the service given. I can recommend without any hesitation....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Josh helped us find a place, arrange all the details ......”

Share on :
Sep 29,2015
Minithumbup
Staff profile picture
Josh
By: 'James'
Sep 29,2015
1 people found
this helpful
Josh helped us find a place, arrange all the details and move in within a very short time frame which was amazing and exactly what we needed with our move from Toronto Canada....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used many different letting agencies in the past ......”

Share on :
Sep 21,2015
Minithumbup
By: 'Kyri'
Sep 21,2015
0 people found
this helpful
I have used many different letting agencies in the past so with my experience I was extremely pleased to see the service that was provided to me from Hotblack and in particular, with the lettings agent I dealt with in Daniel Fairbain. Daniel was professional, ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose Hotblack Desiato after a meeting at my home ......”

Share on :
Sep 17,2015
Minithumbup
Staff profile picture
Stuart
By: 'Barbara'
Sep 17,2015
0 people found
this helpful
I chose Hotblack Desiato after a meeting at my home with Stuart Shiers, several months before I actually put the flat on the market. Stuart gave me some excellent advice about preparing to sell as well as some guidance about an insurance claim which I ...
read full review
Comment on agent fees
Fees were fair and comparable with other agents' fees in the area
Comments (0) Report abuse Print review
Was this helpful? Yes

“We are first time buyers so the whole process was ......”

Share on :
Sep 13,2015
Minithumbup
By: 'Richard'
Sep 13,2015
0 people found
this helpful
We are first time buyers so the whole process was going to be new and stressful for me and my partner, however, when we started dealing with Malcolm and the team at Hotblack Desiato, they were proactive and instantly took as much of the stress ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Malcolm and Paulina were extremely helpful and quick. I spoke ......”

Share on :
Sep 12,2015
Minithumbup
By: 'TG'
Sep 12,2015
0 people found
this helpful
Malcolm and Paulina were extremely helpful and quick. I spoke to them quite a few times to sort out the details of the letting arrangements and they were always clear and sorted things out with minimal hassle. I have no hesitation in recommending them....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Malcolm was a pleasure to work with, always professional but ......”

Share on :
Sep 12,2015
Minithumbup
By: 'S'
Sep 12,2015
0 people found
this helpful
Malcolm was a pleasure to work with, always professional but charming and friendly to work with. He comes across as one of the more 'honest' estate agents out there, who is genuinely concerned to give realistic opinions and to make a deal from which both ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Malcolm Levy helped me buy and sell this property which ......”

Share on :
Sep 11,2015
Minithumbup
By: 'Rod'
Sep 11,2015
1 people found
this helpful
Malcolm Levy helped me buy and sell this property which he invested over 2.5 years in doing so. He's the smartest agent you'll meet. Extremely knowledgable, driven, and keeps clients on both sides informed and happy. If you want s sale or purchase to go through, ...
read full review
Comment on agent fees
Very attractive fees were charged.
Comments (0) Report abuse Print review
Was this helpful? Yes

“It's not an easy task trying to find a good ......”

Share on :
Sep 09,2015
Minithumbup
By: 'Finlay'
Sep 09,2015
3 people found
this helpful
It's not an easy task trying to find a good property to rent in London. Jamie Forgan made the process easy for us through clear communication and good advice. He kept us updated at all times, responded quickly and secured a property which matched our ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jamie was very helpful throughout the renting process. He informed ......”

Share on :
Sep 09,2015
Minithumbup
By: 'Lilian'
Sep 09,2015
2 people found
this helpful
Jamie was very helpful throughout the renting process. He informed us of all the necessary information and was a very pleasant person to be speaking to. We really appreciated his recommendation for our group to get the property that was best suited for us....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot say enough good things about Jamie and his ......”

Share on :
Sep 08,2015
Minithumbup
By: 'Jackie'
Sep 08,2015
2 people found
this helpful
I cannot say enough good things about Jamie and his team. Jamie was so great throughout the process. He was my main POC and was so responsive, attentive and just overall made the time consuming and often frustrating process of finding a flat much easier. ...
read full review
Comment on agent fees
Very reasonable and transparent - never felt like I got hit with hidden fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Josh and the entire team at Hotblack were absolutely fantastic. ......”

Share on :
Sep 06,2015
Minithumbup
Staff profile picture
Josh
By: 'LauraW'
Sep 06,2015
1 people found
this helpful
Josh and the entire team at Hotblack were absolutely fantastic. From the minute I walked into their branch in Camden, I was viewing the property I now live in within a couple of hours. We were fully moved in within the week. Not only are ...
read full review
Comment on agent fees
Not only are their agency fees MUCH lower than any other estate agent out there but they put in more work, more contact, better service than any other agent too. And by MUCH lower... I mean more than a 7th of the price of friends of mine's estate agents....
Comments (0) Report abuse Print review
Was this helpful? Yes

“Where to start... Unfortunately I don't have several weeks to ......”

Share on :
Sep 06,2015
Minithumbdown
By: 'StrictlySmooth'
Sep 06,2015
5 people found
this helpful
Where to start... Unfortunately I don't have several weeks to write this review so I'll have to focus only on the particularly outrageous behaviour, since literally every single thing which could have been shambolic about their conduct came to sickening, disgusting fruition - nasty, rotten ...
read full review
What agent could do to change your mind?
Too much, obviously - any amount would be too much to pay these cowboys.
Attached Filesnbsp;
Comment on agent fees
Too much, obviously - any amount would be too much to pay these cowboys.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lettings
Sep 10, 2015
View all comments (1)
Hi. Without wishing to begin a slanging match here, we would just like to point out that 'Strictly Smooth' has not presented the true picture here. The story is much more complicated than this and some key facts are missing. ...

“Overall, he have been very satisfied by how Hotblack and ......”

Share on :
Sep 05,2015
Minithumbup
Staff profile picture
Josh
By: 'Colin'
Sep 05,2015
1 people found
this helpful
Overall, he have been very satisfied by how Hotblack and especially Josh has been helping us find a place to let. As international students, it was very hard at first to find an agency that would help us before the beginning of the summer in ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have used Hotblack Desiato for the first time and ......”

Share on :
Aug 28,2015
Minithumbup
By: 'David'
Aug 28,2015
0 people found
this helpful
We have used Hotblack Desiato for the first time and we were very pleased with the experience and would definitely do it again. We cannot fault the service we have received from Daniel and his co-workers. They were hard-working, reliable, professional and helpful at all ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have used Hotblack Desiato for the first time and ......”

Share on :
Aug 27,2015
Minithumbup
By: 'David'
Aug 27,2015
0 people found
this helpful
We have used Hotblack Desiato for the first time and we were very pleased with the experience and would definitely do it again. We cannot fault the service we have received from Daniel and his co-workers. They were hard-working, reliable, professional and helpful at all ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently completed my purchase of a property in Camden ......”

Share on :
Aug 27,2015
Minithumbup
By: 'Jag'
Aug 27,2015
0 people found
this helpful
I recently completed my purchase of a property in Camden and wanted to provide my feedback on my experience with Phifi Tsannos from Hotbacl Desiato Camden.. It would be entirely accurate to say that Phifi was efficient, professional and an absolute pleasure to deal with. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Daniel was very helpful in assisting me to find a ......”

Share on :
Aug 26,2015
Minithumbup
By: 'Sophie'
Aug 26,2015
0 people found
this helpful
Daniel was very helpful in assisting me to find a flat to rent - he worked around when I could make viewings from work, and was quick to respond to any questions by phone or email. I'm super happy with the flat and the service ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had a great experience with Hot Black Highbury ......”

Share on :
Aug 20,2015
Minithumbup
By: 'Ailsa'
Aug 20,2015
2 people found
this helpful
I have had a great experience with Hot Black Highbury and in particular with our estate agent Jamie. He has been professional, extremely helpful and charming from the very beginning, and throughout the process. He has been really quick to respond to our questions and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan is really easy to work with, very friendly, and ......”

Share on :
Aug 20,2015
Minithumbup
By: 'L.'
Aug 20,2015
1 people found
this helpful
Nathan is really easy to work with, very friendly, and always responds quickly to emails. He has managed the process of finding new tenants and agreeing contracts really professionally - I feel he is able to manage both the landlord and the tenants so that ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



Get in touch with

Hotblack Desiato

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn