Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Just a great experience from beginning to end. Always in ......”

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May 28,2017
Minithumbup
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Mark
By: 'Race'
May 28,2017
0 people found
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Just a great experience from beginning to end. Always in touch , knowledgable and nothing was too much trouble. I highly recommend, thank you !...
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“I would recommend Hotblack Desiato. Their service is prompt, friendly ......”

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May 26,2017
Minithumbup
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Stuart
By: 'Happy'
May 26,2017
0 people found
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I would recommend Hotblack Desiato. Their service is prompt, friendly and informative and never pushy. It was a pleasure dealing with them over the last few months. I am relieved the sale has completed and was very happy with the service I received....
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Comment on agent fees
They are standard for the industry.
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“As a first time landlord, I found Daniel to be ......”

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May 25,2017
Minithumbup
By: 'R'
May 25,2017
0 people found
this helpful
As a first time landlord, I found Daniel to be a helpful guide through the lettings process. He was thorough and efficient and kept me informed of the key developments without swamping me with emails and calls....
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“Very informative and helpful. Quick response times to emails. Thank ......”

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May 24,2017
Minithumbup
By: 'Anon'
May 24,2017
0 people found
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Very informative and helpful. Quick response times to emails. Thank you for getting us a great property. A good service....
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Comment on agent fees
Quite high
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“Hotblacks found us suitable tenants within hours of our existing ......”

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May 23,2017
Minithumbup
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Josh
By: 'Selina'
May 23,2017
0 people found
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Hotblacks found us suitable tenants within hours of our existing tenants falling through, and all proceeded very amiably and constructivley....
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“Hiten and Alistair were fantastic throughout the whole process. I ......”

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May 22,2017
Minithumbup
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Hiten
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Alasdair
By: 'Nick'
May 22,2017
0 people found
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Hiten and Alistair were fantastic throughout the whole process. I felt like I could trust their professional opinion and it felt like a partnership all the way through from valuation to completion....
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“Alasdair and Hiten provided us with an excellent service with ......”

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May 19,2017
Minithumbup
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Alasdair
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Hiten
By: 'Blue'
May 19,2017
0 people found
this helpful
Alasdair and Hiten provided us with an excellent service with exceptional communication throughout the process, from initial valuation / marketing thoughts through to completion. We would definitely recommend them to our friends in the area....
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Comment on agent fees
Competitive
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“I called Hiten after I saw the property advertised and ......”

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May 19,2017
Minithumbup
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Hiten
By: 'John'
May 19,2017
0 people found
this helpful
I called Hiten after I saw the property advertised and he answered all of my questions in a detailed and professional manner. At the viewing he was on time and courteous and again proved to have an intimate knowledge of the property. During the purchase ...
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Comment on agent fees
Fees N/A for this transaction
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“Difficult deciding which agency to manage our flat, given how ......”

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May 16,2017
Minithumbup
By: 'Anon'
May 16,2017
0 people found
this helpful
Difficult deciding which agency to manage our flat, given how many there are in the area. We asked Hotblacks and 2 others to take a look, and Hotblacks pipped the others to the post based on price and general feeling of confidence we got from them. ...
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Comment on agent fees
Good, discount given as we bought flat through them
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“My daughter and I were delighted with the service given ......”

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May 16,2017
Minithumbup
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Mark
By: 'Yvonne'
May 16,2017
0 people found
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My daughter and I were delighted with the service given by Mark, he was extremely knowledgeable about the property we wished to purchase and very informative about the housing market in the local area....
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“George was incredibly helpful in liaising with us and our ......”

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May 16,2017
Minithumbup
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Josh
By: 'Catharine'
May 16,2017
0 people found
this helpful
George was incredibly helpful in liaising with us and our tenants when some building work issues occurred causing delays to moving dates. George was calm under pressure, offered great advice and acted as a fair and understanding go-between. His natural 'can do' attitude made what ...
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Comment on agent fees
Fine
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“Alasdair was extremely helpful and pro active in selling our ......”

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May 16,2017
Minithumbup
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Alasdair
By: 'S.'
May 16,2017
0 people found
this helpful
Alasdair was extremely helpful and pro active in selling our flat. He valued the flat correctly as he was very knowledgable of the local market and secured us many viewings. Above all, Alasdair was always contactable, and if away from his desk, he would return ...
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“It took us nearly two years to find our next ......”

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May 15,2017
Minithumbup
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Stuart
By: 'Stuart'
May 15,2017
0 people found
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It took us nearly two years to find our next residence in Canonbury. During this period, Hotblack & Desiato sent us property notifications that focused on our requirements. They did not employ the scattergun approach used by so many other agents. When we decided to make ...
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Comment on agent fees
N/A
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“Very helpful, got us the information we needed in a ......”

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May 12,2017
Minithumbup
By: 'Andrew'
May 12,2017
0 people found
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Very helpful, got us the information we needed in a timely fashion. George helped us rent our flat and get through the paperwork....
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“George was the most helpful out of the 5 letting agents ......”

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May 12,2017
Minithumbup
By: 'Perry'
May 12,2017
0 people found
this helpful
George was the most helpful out of the 5 letting agents that I had dealt with. He was professional, honest and very proactive with any questions or query's that we had. I will be sure to pass on his details to friends looking to move into ...
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Comment on agent fees
Good
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“Mark was absolutely brilliant. He couldn't have been more helpful. ......”

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May 12,2017
Minithumbup
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Mark
By: 'Emma'
May 12,2017
0 people found
this helpful
Mark was absolutely brilliant. He couldn't have been more helpful. I could only view the property at awkward times, but he got up at the crack of dawn and stayed late on Fridays to let me in, and kept me well informed throughout the entire ...
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“Daniel and the guys at Hotblack make what can be ......”

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May 08,2017
Minithumbup
By: 'Brad'
May 08,2017
0 people found
this helpful
Daniel and the guys at Hotblack make what can be a difficult process easy. We would recommend Hotblack Desiato and Daniel to other perspective renters....
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Comment on agent fees
Fee's are fair compared to other agencies.
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“It was a pleasure working with Daniel, he was courteous, ......”

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May 08,2017
Minithumbup
By: 'NMH'
May 08,2017
0 people found
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It was a pleasure working with Daniel, he was courteous, straightforward, extremely responsive and even went out of his way to help when at the last minute certain tasks were not completed....
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“As a first time buyer I was ill-prepared to deal ......”

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May 05,2017
Minithumbup
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Mark
By: 'LK'
May 05,2017
0 people found
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As a first time buyer I was ill-prepared to deal with all the complexities of the process, Mark's help was crucial in the deal going through....
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“From start to finish my dealings with Hotblack Desiato, in ......”

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May 04,2017
Minithumbup
By: 'Sophie'
May 04,2017
0 people found
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From start to finish my dealings with Hotblack Desiato, in particular Daniel Fairbain but also Stephen Saunders, has been nothing but a pleasure. They worked very hard on behalf of me to secure the flat and they have been prompt, polite, efficient, patient and helpful ...
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Comment on agent fees
The agents fees seemed very reasonable considering the hard work they put in.
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“I have moved recently to the UK and this was ......”

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Apr 30,2017
Minithumbup
By: 'Aleksander'
Apr 30,2017
0 people found
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I have moved recently to the UK and this was my first home finding here. George was very responsive and helpful through the whole process. Fully recommended and well deserved 5 stars....
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“We were very pleased with the service we received from ......”

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Apr 28,2017
Minithumbup
By: 'Production'
Apr 28,2017
0 people found
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We were very pleased with the service we received from the members of the team at Hotblack. Maximum efficiency with minimum fuss....
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Comment on agent fees
OK
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“Fantastic service. Very reactive, great communication, great negotiation skills. I ......”

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Apr 27,2017
Minithumbup
By: 'Daniel'
Apr 27,2017
0 people found
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Fantastic service. Very reactive, great communication, great negotiation skills. I moved home 3 times in the last 4 years and Gorge has been by far the best agent that I have met till now. Fully recommended....
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“We have been clients of Hotblack for around a decade, ......”

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Apr 26,2017
Minithumbup
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Josh
By: 'Darren'
Apr 26,2017
0 people found
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We have been clients of Hotblack for around a decade, and have always found them to provide a reliable and professional service....
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Comment on agent fees
I think the fees are fair for the level of service provided.
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“George has been one of the only letting negotiator I ......”

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Apr 26,2017
Minithumbup
By: 'Anna'
Apr 26,2017
0 people found
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George has been one of the only letting negotiator I have ever trusted. He has never been pushy at all. Always honest and straight to the point from the beginning with fees and payments. He was very helpful with my requests and helping me throughout ...
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Comment on agent fees
From now on I wouLd only go with Hotblack Desiato, as mentioned above is one of the few State Agents I trust now because of the little fees they have, you always feel very much ripped off in other agencies! Definitely not here :)
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“As usual Josh has come up trumps. Fantastic, efficient, personalised ......”

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Apr 26,2017
Minithumbup
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Josh
By: 'J'
Apr 26,2017
0 people found
this helpful
As usual Josh has come up trumps. Fantastic, efficient, personalised service on this our third property let with Hotblacks. Would not hesitate to recommend Josh and his team....
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Comment on agent fees
Fair
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“Pleasant, friendly full service to a high standard. They listen ......”

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Apr 26,2017
Minithumbup
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Josh
By: 'JH'
Apr 26,2017
0 people found
this helpful
Pleasant, friendly full service to a high standard. They listen and will help out with letting queries as required. They're professional, supportive and effective too!...
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Comment on agent fees
The fees are fair for the service provided
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“Josh was extremely efficient and helpful in finding the delightful ......”

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Apr 25,2017
Minithumbup
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Josh
By: 'Sarah'
Apr 25,2017
0 people found
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Josh was extremely efficient and helpful in finding the delightful young couple who have now moved into our garden flat. He also gave great advice in dealing with some issues concerning the outgoing tenant. Excellent service in the current slightly unreliable market....
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“We've had good results from Hotblack and have found them ......”

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Apr 25,2017
Minithumbup
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Josh
By: 'MartiD85'
Apr 25,2017
0 people found
this helpful
We've had good results from Hotblack and have found them friendly and amenable. They also get things done which is great when you are a landlord that doesn't live in the city! Thanks for helping our transitions be smooth...
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Comment on agent fees
They seem reasonable
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“George was an absolute pleasure to deal with. He found ......”

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Apr 25,2017
Minithumbup
By: 'alexandrab'
Apr 25,2017
0 people found
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George was an absolute pleasure to deal with. He found us the perfect flat at an amazing price and we couldn't be happier - all thanks to him! Also very impressed by the low fees and efficient service. Will be highly recommending George and Hot ...
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Comment on agent fees
Fees were very low, cheapest we have come across.
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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