Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“This property has been let through Hotblacks for over ten ......”

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Oct 30,2017
Minithumbup
By: 'TS1'
Oct 30,2017
0 people found
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This property has been let through Hotblacks for over ten years, and yet again they have secured high quality tenants remarkably quickly and without fuss....
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Comment on agent fees
Hotblack fees are fair, and reduce for longer term lettings.
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“Excellent experience! Really enjoyed working with Stephen and Jessica. They ......”

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Oct 30,2017
Minithumbup
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Jessica
By: 'Luxury'
Oct 30,2017
0 people found
this helpful
Excellent experience! Really enjoyed working with Stephen and Jessica. They are both professional, personable and very helpful. We look forward to working with them on future corporate let's....
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“We found the service provided very kind and effective. All ......”

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Oct 27,2017
Minithumbup
By: 'Mario'
Oct 27,2017
0 people found
this helpful
We found the service provided very kind and effective. All the process was fast, smooth and transparent. Worth to be reccomended....
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Comment on agent fees
Daniel was very kind and always available for any request, also when not due. He helped a lot
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“I have dealt with Stephen many times. He is very ......”

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Oct 24,2017
Minithumbup
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Jessica
By: 'Conor'
Oct 24,2017
0 people found
this helpful
I have dealt with Stephen many times. He is very responsive and also pro active. I would recommend him highly. Jessica was also very helpful and responsive....
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Comment on agent fees
Reasonable.
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“Stephen is just brilliant. He always helpful, reassuring and patient. ......”

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Oct 23,2017
Minithumbup
By: 'Gill'
Oct 23,2017
0 people found
this helpful
Stephen is just brilliant. He always helpful, reassuring and patient. Most importantly he gives all the information we need, and solves problems really well. We are very grateful and very happy to have him as our agent. And he's very nice!...
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Comment on agent fees
Fine
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“The process was quick and Jessica helped us move things ......”

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Oct 21,2017
Minithumbup
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Jessica
By: 'Amy'
Oct 21,2017
0 people found
this helpful
The process was quick and Jessica helped us move things a long as quickly as possible. Job well done, thank you....
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“George was a pleasure to deal with, very helpful and ......”

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Oct 19,2017
Minithumbup
By: 'Kamal'
Oct 19,2017
0 people found
this helpful
George was a pleasure to deal with, very helpful and informative. He always responded to queries promptly and offered re-assurance when needed. Thanks for all your help George!...
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“Stephen was the only person able to show us the ......”

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Oct 18,2017
Minithumbup
By: 'Cecilia'
Oct 18,2017
0 people found
this helpful
Stephen was the only person able to show us the type of flats we were looking for. All the other agencies would only send us what they had in their portfolio, without taking care of our needs. The flat we rented was the first flat ...
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Comment on agent fees
Really good price!
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“As usual an excellent service with no void period and ......”

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Oct 18,2017
Minithumbup
By: 'Tony'
Oct 18,2017
0 people found
this helpful
As usual an excellent service with no void period and good tenants we cannot ask for more. Polite and helpfull...
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Comment on agent fees
Fair
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“We've been using Hotblack Desiato for years and are consistently ......”

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Oct 18,2017
Minithumbup
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Jessica
By: 'Mrs'
Oct 18,2017
0 people found
this helpful
We've been using Hotblack Desiato for years and are consistently happy with our experiences. The last time was no different. Great communication and involvement from Stephen and Jessica. Will be using them again next time....
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“Dan and Stephen were so helpful in our search for ......”

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Oct 17,2017
Minithumbup
By: 'Shannon'
Oct 17,2017
0 people found
this helpful
Dan and Stephen were so helpful in our search for a home. Both worked well as a team, they were understanding, accommodating and most importantly actively listened to our needs. Nothing was a problem and both were very friendly....
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“We are really happy with Hotblack Desiato's service!They were ......”

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Oct 17,2017
Minithumbup
By: 'Joanna'
Oct 17,2017
0 people found
this helpful
We are really happy with Hotblack Desiato's service! They were always keen to reply to our questions and they had everything sorted out weeks before we move. Would definitely recommend them!...
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“Upon entering 314 Upper Street I was welcomed with friendly smiles. ......”

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Oct 17,2017
Minithumbup
By: 'Kwin22'
Oct 17,2017
0 people found
this helpful
Upon entering 314 Upper Street I was welcomed with friendly smiles. It was great, I felt like I was having family find me a place to live. Daniel was the best! Professional, responsive, and made sure that we got exactly what we needed when we needed ...
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“A professional and speedy service did exactly what it says ......”

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Oct 17,2017
Minithumbup
By: 'Tom'
Oct 17,2017
0 people found
this helpful
A professional and speedy service did exactly what it says on the tin have used Hotblack before and will use them again....
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Comment on agent fees
They seems to be the going rate
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“We had an amazing experience working with Ripon. We needed ......”

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Oct 08,2017
Minithumbup
By: 'Allie'
Oct 08,2017
0 people found
this helpful
We had an amazing experience working with Ripon. We needed to find a place we loved on a short timeline, and he made it happen for us. It was our first time moving to London, and he very transparently explained how every step of the ...
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Comment on agent fees
Perfectly acceptable.
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“Overall we are happy, Stephen is always very responsive to ......”

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Oct 08,2017
Minithumbup
By: 'James'
Oct 08,2017
0 people found
this helpful
Overall we are happy, Stephen is always very responsive to our emails when we need to escalate something. I would say they are reactive rather than proactive in managing our property, but it's sufficient...
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Comment on agent fees
They are in line with the market
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“As tenants, George has been very professional, helpful, and clear ......”

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Oct 07,2017
Minithumbup
By: 'Javier'
Oct 07,2017
0 people found
this helpful
As tenants, George has been very professional, helpful, and clear during the whole process of renting a property in this area. He is been available and easy to reach everytime we needed, providing all the necessary information very quickly....
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“We were looking for a flat in North London for ......”

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Oct 07,2017
Minithumbup
By: 'Isabel'
Oct 07,2017
0 people found
this helpful
We were looking for a flat in North London for months and George was by far the most helpful, efficient and friendly agent we met. He has made the renting process very simple for us. His positive attitude and professionalism are very much appreciated....
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“Ripon was Very helpful and professional during our tenancy creation, ......”

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Oct 02,2017
Minithumbup
By: 'Faustine'
Oct 02,2017
2 people found
this helpful
Ripon was Very helpful and professional during our tenancy creation, and continues to be as such, now that we have moved in....
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“I feel in the outset the review we gained of ......”

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Sep 29,2017
Minithumbup
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Jessica
By: 'Hutch'
Sep 29,2017
0 people found
this helpful
I feel in the outset the review we gained of our property was not proportionate to what was on the market and the rental income that we could actually receive. That said, it was the same from other agents so this is a criticism for ...
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Comment on agent fees
The agent fees are average on the market.
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“I recently bought a flat through Hotblack Desiato and have ......”

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Sep 28,2017
Minithumbup
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Mark
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Alasdair
By: 'MD'
Sep 28,2017
0 people found
this helpful
I recently bought a flat through Hotblack Desiato and have been really impressed by their helpfulness and professionalism. Mark sold me the property, he wasn't at all pushy but was efficient and communicated well through out the process. During my search I viewed over 20 properties ...
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Comment on agent fees
N/A
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“Being back in London after some years I couldn't ask ......”

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Sep 26,2017
Minithumbup
By: 'Theo'
Sep 26,2017
1 people found
this helpful
Being back in London after some years I couldn't ask for a better agent than Ripon Danis.I am truthfully grateful for Ripon being so professional,friendly and helpful. Not only did he propose a place that was addressing my needs but he also explained ...
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“I have been dealing with Daniel and Stephen when I ......”

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Sep 25,2017
Minithumbup
By: 'Maeva'
Sep 25,2017
0 people found
this helpful
I have been dealing with Daniel and Stephen when I was looking for a flat with very specific requirements and a short timeframe. While some estate agent wasted my time by offering viewings for inappropriate flats, Daniel and Stephen always took into account my requirements ...
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Comment on agent fees
Good
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“Overall very pleasant experience with HotBlack Desiato, more particularly, I ......”

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Sep 22,2017
Minithumbup
By: 'Laima'
Sep 22,2017
2 people found
this helpful
Overall very pleasant experience with HotBlack Desiato, more particularly, I appreciated the work of Ripon Danis in securing a place for me and my friends. He responded to our questions quickly and thoroughly, the attitude was personal, yet professional, one of the rare agents who ...
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“What a pleasant process it was. Ripon was super fast ......”

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Sep 22,2017
Minithumbup
By: 'Rhob'
Sep 22,2017
2 people found
this helpful
What a pleasant process it was. Ripon was super fast at getting things done and also very friendly and relaxed. Getting a place to live is always one of life's more important transactions and having some great people to work with really helps!...
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“Ripon was extremely helpful throughout the whole process of finding ......”

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Sep 22,2017
Minithumbup
By: 'A.L'
Sep 22,2017
1 people found
this helpful
Ripon was extremely helpful throughout the whole process of finding a house! He took initiative and showed me around properties that I had not even requested a viewing for if he thought they met my criteria (this is how we found our flat). He was ...
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“Ripon Danis was very helpful from the very beginning. He ......”

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Sep 22,2017
Minithumbup
By: 'Borja'
Sep 22,2017
1 people found
this helpful
Ripon Danis was very helpful from the very beginning. He spotted what we were looking for during the first approach and we got the flat very quick. He supported a lot with all the steps we need to go through....
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“Paperwork not too onerous but a few unforced errors ( nothing ......”

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Sep 19,2017
Minithumbup
By: 'David'
Sep 19,2017
0 people found
this helpful
Paperwork not too onerous but a few unforced errors ( nothing major) along the way but let very quickly (yippee). Overall pretty good....
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“Quick to respond, valued correctly, assisted very well in anything ......”

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Sep 14,2017
Minithumbup
By: 'N.W.'
Sep 14,2017
0 people found
this helpful
Quick to respond, valued correctly, assisted very well in anything we were unsure of, and over all felt we were in good hands as first time Landladies....
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Comment on agent fees
Good
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“Helpful and courteous. Slightly slow on questions that I have ......”

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Sep 06,2017
Minithumbup
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Jessica
By: 'Fiona'
Sep 06,2017
0 people found
this helpful
Helpful and courteous. Slightly slow on questions that I have around heating etc but seemed to get there in the end....
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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