Hotblack Desiato
4.8/5, 693 reviews
97% recommended
93% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise. show more Estate agents in Camden, Islington, and Highbury, Hotblack Desiato specialises in handling the sale of residential property and is committed to providing a high quality personal service combined with knowledge and expertise.
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Latest Reviews

 View all Reviews 693
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
12th Jan 2022
reviewed by 'Conor'
“The sales process was longer and more complicated than originally anticipated but the Hotblack Desiato team helped to navigate the ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
4th Sep 2021
reviewed by 'Mark'
“We instructed Hotblack Desiato as we were impressed with Mark Azzopardi. He was very knowledgeable and experienced compared to the ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
20th Aug 2021
reviewed by 'Claire'
“My joint sales process following divorce was complicated and drawn out, due to factors outside the agents control, and I ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £123,000 £9,995,000
Lettings 95% 96% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
167 4 376 15 61 2 47 0 20 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
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Hotblack Desiato Branches (view all 3)
Camden Town, NW1
Highbury, N5
Islington, N1

“Thanks to Josh and George for their efficiency and kindness. ......”

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Mar 07,2018
Minithumbup
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Josh
By: 'Axelle'
Mar 07,2018
0 people found
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Thanks to Josh and George for their efficiency and kindness. I have found a new place and signed a lease within 24h. Great service!...
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“Good experience with the agency. Good communication, Fast replies and ......”

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Mar 07,2018
Minithumbup
By: 'Sophie'
Mar 07,2018
0 people found
this helpful
Good experience with the agency. Good communication, Fast replies and great team's availability. We are very happy with the accommodation and service offered by the agency. We definitely recommend Stephen and Daniel....
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Comment on agent fees
Average fees compared to what we have been asked by other agencies
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“Daniel was responsible for leasing of our property. He was ......”

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Mar 07,2018
Minithumbup
By: 'Paula'
Mar 07,2018
0 people found
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Daniel was responsible for leasing of our property. He was helpful at the viewing and generally responsive to our questions/requests....
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“A big thank you to the team at Hotblack with ......”

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Mar 07,2018
Minithumbup
By: 'Henry'
Mar 07,2018
0 people found
this helpful
A big thank you to the team at Hotblack with a particular mention to Stephen and Daniel. You do yourselves with proud with your enthusiasm and professionalism. Your assistance in procuring clients for our properties to let is outstanding and you have always managed to ...
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Comment on agent fees
Good
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“We were most impressed with their approach and professionalism in ......”

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Mar 06,2018
Minithumbup
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Samantha
By: 'Ben'
Mar 06,2018
0 people found
this helpful
We were most impressed with their approach and professionalism in letting out our flat. They were quick to act and have engaged the tenant to make sure trust is built between us and them....
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Comment on agent fees
Very competitive fees for letting services
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“Both Daniel and Stephen were incredibly helpful throughout searching, viewing ......”

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Mar 06,2018
Minithumbup
By: 'Nikki'
Mar 06,2018
0 people found
this helpful
Both Daniel and Stephen were incredibly helpful throughout searching, viewing and finalising on a property. They were only an email away and responded really quickly to any query we had-no matter how big or small....
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Comment on agent fees
Agent's Fees are perfectly fine for the level of work done.
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“George was incredibly kind, helpful, professional, and efficient throughout our ......”

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Mar 06,2018
Minithumbup
By: 'Karim'
Mar 06,2018
0 people found
this helpful
George was incredibly kind, helpful, professional, and efficient throughout our tenancy application process. He went above and beyond, and always available to guide us through everything. I have already recommended and will continue to recommend George to friends and family looking for a new home ...
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“Both George and Josh were fantastically responsive from the first ......”

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Feb 22,2018
Minithumbup
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Josh
By: 'Bethan'
Feb 22,2018
0 people found
this helpful
Both George and Josh were fantastically responsive from the first meeting though to check-in. They were clear, realistic and continually exceeded our expectations in finding us good tenants really quickly and helping us navigate the process of becoming first-time landlords. On top of this they ...
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“I have been particularly impressed by George's great professionalism:_Very ......”

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Feb 21,2018
Minithumbup
By: 'Romain'
Feb 21,2018
0 people found
this helpful
I have been particularly impressed by George's great professionalism: _Very knowledgeable _Easy to reach _Efficient interactions _Very friendly and pleasant character _Accurate and honest Next appartment I rent (or buy!), I would love to work with George again....
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“George did an extremely efficient job of finding our new ......”

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Feb 16,2018
Minithumbup
By: 'Sarah'
Feb 16,2018
0 people found
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George did an extremely efficient job of finding our new tenant. He was patient, ever-available and unflappable, and took so much of the stress out of the search. Thank you, George!...
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“George was extremely helpful and accommodating during our dealings, always ......”

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Feb 15,2018
Minithumbup
By: 'Conor'
Feb 15,2018
0 people found
this helpful
George was extremely helpful and accommodating during our dealings, always responding quickly to any questions and being open with his views on the details of our transaction. Would happily contact him again if we needed to find somewhere new...
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“George went out of his way to help me find ......”

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Feb 14,2018
Minithumbup
By: 'Youmna'
Feb 14,2018
0 people found
this helpful
George went out of his way to help me find a flat last minute and he was extremely helpful throughout the process. He always found the right solutions and answers to my questions and even took some of his personal time to help me with ...
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Comment on agent fees
Very good
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“From beginning to end Daniel was very responsive with any ......”

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Feb 13,2018
Minithumbup
By: 'ddb'
Feb 13,2018
0 people found
this helpful
From beginning to end Daniel was very responsive with any questions. He made sure to reply promptly and if he did not have the answers he would seek them out immediately or provide us guidance of where to look for the answers. He was very ...
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Comment on agent fees
We felt the agent fees were very fair and reasonable.
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“Both Stephen and Jessica were engaged with us the entire ......”

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Feb 10,2018
Minithumbup
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Jessica
By: 'highflyer'
Feb 10,2018
0 people found
this helpful
Both Stephen and Jessica were engaged with us the entire time throughout the flat searching process. They answered emails quickly which was the best possible thing you can have in such a stressful time. Overall, I am highly satisfied with the work they put into ...
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“Very prompt and quick response and actions Within a week ......”

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Feb 09,2018
Minithumbup
By: 'Jo'
Feb 09,2018
0 people found
this helpful
Very prompt and quick response and actions Within a week we found a suitable tenant The follow up on cleaning, fittings , inventory checks are also done promptly...
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Comment on agent fees
Appropriate
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“I have to say they were more thorough with their ......”

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Feb 09,2018
Minithumbup
By: 'Kgreco'
Feb 09,2018
0 people found
this helpful
I have to say they were more thorough with their letting process than any other agency I've been with. It is reassuring to know that they take it seriously and do all necessary steps properly. Daniel and Stephen have always been very responsive on emails ...
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Comment on agent fees
I found them to be reasonable and lower than a lot of other agencies. I only wish I knew upfront the payment date for the agency to pay rent on since we ended up having to pay a few weeks extra than expected on top of the first month's rent.
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“Hotblack Desiato have let a number of properties for us ......”

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Feb 08,2018
Minithumbup
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Jessica
By: 'Lauren'
Feb 08,2018
0 people found
this helpful
Hotblack Desiato have let a number of properties for us over the years. I would highly recommend Stephen & Jessica who are very efficient, attentive and approachable and always available to help with any queries. I would highly recommend!...
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“Everyone has been helpful extremely helpful and taken a personal ......”

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Feb 08,2018
Minithumbup
By: 'Marion'
Feb 08,2018
0 people found
this helpful
Everyone has been helpful extremely helpful and taken a personal interest in marketing the property for rental. Daniel Fairbairn was exceptionally attentive....
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Comment on agent fees
Fair and competitive
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“Jessica was very helpful viewing and letting us view late ......”

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Feb 07,2018
Minithumbup
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Jessica
By: 'chaz'
Feb 07,2018
0 people found
this helpful
Jessica was very helpful viewing and letting us view late on another day midweek to fit around our work commitments very polite and friendly. Stephen was very helpful throughout negotiations and responded promptly....
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Comment on agent fees
can't remember what they were tbh
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“I gave Adam a call regarding the add for a ......”

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Feb 07,2018
Minithumbup
By: 'Aldona'
Feb 07,2018
0 people found
this helpful
I gave Adam a call regarding the add for a studio flat rental in Camden. Big change for me as its the first time I live in the UK. It turned out that it was Adams first day at work. I am very impressed with ...
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Comment on agent fees
good
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“Both Stephen and Jessica have been excellent at procuring tenants ......”

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Feb 07,2018
Minithumbup
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Jessica
By: 'Arvind'
Feb 07,2018
0 people found
this helpful
Both Stephen and Jessica have been excellent at procuring tenants for me and then ensuring that everything necessary is sorted to keep both landlord and the tenant happy upto and after the tenant has taken possession of the property...
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Comment on agent fees
Good and very accommodating
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“Hotblack Desiato have let numerous properties for us over the ......”

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Jan 31,2018
Minithumbup
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Jessica
By: 'L'
Jan 31,2018
0 people found
this helpful
Hotblack Desiato have let numerous properties for us over the years and they have always been a pleasure to deal with. The staff are friendly and professional and have an excellent knowledge of the market. I wouldn't hesitate to recommend them in future....
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“Really good work. We never met and only communicated over ......”

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Jan 31,2018
Minithumbup
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Jessica
By: 'Goz'
Jan 31,2018
0 people found
this helpful
Really good work. We never met and only communicated over emails. But they were super responsive, commercial and really quick to take the deal and run with it. My home got let out in no time and everything well managed. Absolutely painless and smooth....
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Comment on agent fees
Good value for money
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“Hotblacks provide the Lloyd Baker Estate with consistent reliable and ......”

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Jan 31,2018
Minithumbup
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Jessica
By: 'Amos'
Jan 31,2018
0 people found
this helpful
Hotblacks provide the Lloyd Baker Estate with consistent reliable and good value lettings services and once again have found us an excellent tenant within a very short period of time....
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Comment on agent fees
Good value for money
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“Jessica was very nice and assisted with every request in ......”

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Jan 31,2018
Minithumbup
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Jessica
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Samantha
By: 'NA'
Jan 31,2018
0 people found
this helpful
Jessica was very nice and assisted with every request in a punctual and direct manner. Samantha has so far been responsive. They only constructive comments are that the windows were quite dirty, and that the lightbulbs etc should have been fixed. Thanks...
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“Ripon was excellent to deal with and helped us out ......”

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Jan 28,2018
Minithumbup
By: 'Adam'
Jan 28,2018
0 people found
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Ripon was excellent to deal with and helped us out immensely with the move up to London. I would definitely be happy to work with him again!...
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“We were getting quite stressed about moving to London until ......”

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Jan 26,2018
Minithumbup
By: 'Kevin'
Jan 26,2018
0 people found
this helpful
We were getting quite stressed about moving to London until we got in touch with Ripon Danis and everyone at Hotblack Desiato, Parkway. They were up front about any fees that we may incur and any issues with the property. Any questions (of which we ...
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Comment on agent fees
This was our first time, so we cannot compare. We will say that everything was explained and made very easy to understand.
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“I would recommend Ripon to anyone in search of their ......”

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Jan 26,2018
Minithumbup
By: 'andrew'
Jan 26,2018
0 people found
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I would recommend Ripon to anyone in search of their next property. He made what can be an extremely laborious and complicated process seem effortless....
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“Both Alasdair and Hiten were great. I'd had a bad ......”

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Jan 22,2018
Minithumbup
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Alasdair
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Hiten
By: 'Pippa'
Jan 22,2018
0 people found
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Both Alasdair and Hiten were great. I'd had a bad experience with another agent and had been badly advised so it was a breath of fresh air when I moved my property from said agent to Hot Black. The selling experience is a stressful one ...
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Comment on agent fees
Standard
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“Alasdair gave us expert advice and has endless patience. We ......”

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Jan 18,2018
Minithumbup
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Alasdair
By: 'Laura'
Jan 18,2018
0 people found
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Alasdair gave us expert advice and has endless patience. We really appreciated the collaborative approach and honest feedback which resulted in our flat being sold for a price we were happy with in a reasonable amount of time despite a slightly sluggish market...
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Comment on agent fees
Very reasonable
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato

Regional Awards won by Hotblack Desiato

Individual Branch Awards

London, NW1

London, N5

London, N1



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