Homezone Property Services
4.9/5, 164 reviews
99% recommended
100% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
92% lettings fee satisfaction
Homezone's Beckenham office is owned and headed up by Matthew Wales, Managing Director and Founder of Homezone. Offering a comprehensive Sales and Lettings service, this new branch in Beckenham, which opened in 2016, gave us the opportunity to create a stylish and modern branch with substantial frontage and high visibility, at ... show more Homezone's Beckenham office is owned and headed up by Matthew Wales, Managing Director and Founder of Homezone. Offering a comprehensive Sales and Lettings service, this new branch in Beckenham, which opened in 2016, gave us the opportunity to create a stylish and modern branch with substantial frontage and high visibility, at an extremely busy junction close to the heart of Beckenham town centre. A combination of warehouse style high ceiling lighting, exposed brick walls, modern high gloss porcelain floor tiles and up to the minute technology make Homezone Beckenham stand out from the competition and be the agent agent that everyone wants to deal with.

Latest Reviews

 View all Reviews 164
3rd Nov 2023
reviewed by 'Abi'
“I’m writing a review as a buyer of a property. The conveyancing process took a long time and required ......”
31st Oct 2023
reviewed by 'Gordon'
“Sam was a pleasure to deal with as we sold our home and bought a new one through Homezone. She ......”
3rd Feb 2023
reviewed by 'E.Darko'
“Have had a terrible experience and stressful year dealing with *. He has been highly unprofessional in correspondence with a bullying ......”
2nd Aug 2022
reviewed by 'David'
“We could not have asked for a better experience when selling our home with Homezone! They were friendly and helpful, ......”
20th Aug 2021
reviewed by 'Maria & George'
“We purchased our property via Homezone 9 years ago, had very positive experience from the service, and decided to sell the ......”
7th Nov 2019
reviewed by 'Chris'
“I sold my house through Homezone Beckenham very friendly & helpful staff especially Matthew, Sam & Denise I would definitely recommend them....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £165,000 £42,500,000
Lettings 84% 92% £525 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 0 58 1 34 0 14 0 4 0
Areas covered
  • BR3
  • Beckenham
  • BR1
  • Eden Park
  • BR2
  • Elmers End
  • BR4
  • BR5
  • Bromley
  • BR6
  • Shortlands
  • BR7
Address

149 Croydon Road
Beckenham
Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
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“Homezone managed our former home for us for a number ......”

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Aug 30,2015
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By: 'Christine'
Aug 30,2015
0 people found
this helpful
Homezone managed our former home for us for a number of years, and were so efficient that we chose them to manage a property we purchased near our new home, even though it was some 200 miles away. Homezone are so much better, even at such ...
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Homezone are so good that I would actually pay them more if they asked me!
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“Moving house is a very stressful time for many. Homezone ......”

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Aug 29,2015
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By: 'Tom'
Aug 29,2015
0 people found
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Moving house is a very stressful time for many. Homezone took that stress away from me and made it a pleasant experience and went out of their way to do anything to help. If I ever have any queries Homezone deal with them without any ...
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“I have been dealing with Matthew and Esther at Homezone ......”

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Aug 29,2015
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By: 'Craig'
Aug 29,2015
0 people found
this helpful
I have been dealing with Matthew and Esther at Homezone now for over twenty years on multiple properties. Matthews attitude has always been one of complete professionalism, he has dealt and handled every conceivable situation regarding management and sales and for someone like myself who ...
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“Being new to the rental market, I entered homezone with ......”

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Aug 28,2015
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By: 'Michael'
Aug 28,2015
0 people found
this helpful
Being new to the rental market, I entered homezone with some anxiety. But was quickly put at ease by the friendly and professional staff. After lessening to my requirements I was shown a property that I felt at home with straight away. After falling over ...
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“The Team at Home Zone are a very professional crew, ......”

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Aug 28,2015
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By: 'JQ'
Aug 28,2015
0 people found
this helpful
The Team at Home Zone are a very professional crew, right from our first contact when we were seeking a rental property, they have made the whole experience worthwhile. They have been very attentive to our needs and ensured all repairs are done promptly. Their ...
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“Homezone have surpassed all of my expectations! I have been ......”

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Aug 27,2015
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By: 'Delighted!'
Aug 27,2015
0 people found
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Homezone have surpassed all of my expectations! I have been exceptionally pleased with the way Esther Wales, Matthew Wales and Mandy Cook have dealt with all matters relating to the property that I rent to a tenant using their services. I feel I am always ...
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“I have used Homezone for a number of years and ......”

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Aug 27,2015
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By: 'Amanda'
Aug 27,2015
0 people found
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I have used Homezone for a number of years and have found the Staff very professional and friendly. They provide an excellent client service and support and always have the time to speak to you personally and look for solutions when needed. They have been ...
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“The staff at Homezone provide a service that is above ......”

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Aug 26,2015
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By: 'Jacqueline'
Aug 26,2015
0 people found
this helpful
The staff at Homezone provide a service that is above and beyond expectations. As a landlord living in Australia, they made renting my UK property an absolute breeze. The tenants were all very good quality and the property was never vacant for more than a ...
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“Esther has been dealing with our Landlord account for several ......”

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Aug 26,2015
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By: 'Richardson'
Aug 26,2015
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Esther has been dealing with our Landlord account for several years now. Her willingness to assist with various queries and her expertise in this field has proved invaluable....
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“I have not only had a property managed by them ......”

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Aug 26,2015
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By: 'Kerry'
Aug 26,2015
0 people found
this helpful
I have not only had a property managed by them but I also sold it through them. I really appreciated both partners of the firm, Matthew and Neil personally coming to chat with me and view my property. It gave the service a personal touch ...
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“My partner and I rented a property through Homezone Property ......”

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Aug 26,2015
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By: 'Claire'
Aug 26,2015
0 people found
this helpful
My partner and I rented a property through Homezone Property Services, for just under 2 years. The whole process from start to finish has been smooth running, and very efficient. The check-in process in terms of the inventory was very thorough and correct, which is ideal ...
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Comment on agent fees
Very well priced.
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“I found Homezone to be very professional and friendly. They ......”

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Aug 26,2015
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By: 'Yeu'
Aug 26,2015
0 people found
this helpful
I found Homezone to be very professional and friendly. They were well organised and always quick to respond to any questions I had. I made two viewings of the property and countless phone calls and email conversations. Throughout that time, I found Matthew and his ...
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“What a pleasure Homezone are to deal with. The staff (......”

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Aug 26,2015
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By: 'Happy'
Aug 26,2015
0 people found
this helpful
What a pleasure Homezone are to deal with. The staff (Esther, Mandy and Stephen) are extremely helpful and efficient. The viewing was arranged very quickly and in fact the whole process was very easy . Everything was explained to me and any questions I had were ...
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“I have used Homezone for many years as agents to ......”

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Aug 24,2015
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By: 'Andy'
Aug 24,2015
0 people found
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I have used Homezone for many years as agents to look after my rental properties and have found all staff to be very friendly and helpful. More recently I have been dealing with Esther and Stephen and would like to thank them both for their ...
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“I have been a landlord for at least 20 years and ......”

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Aug 21,2015
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By: 'Raz'
Aug 21,2015
0 people found
this helpful
I have been a landlord for at least 20 years and had used a number of agencies before being recommended to Matthew at Homezone through a friend. I had previously used a number of high street agents and never felt I was getting a good enough ...
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Comment on agent fees
I feel the fees Homezone charge are great value for money from a management point of view
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“In all our dealings with Homezone throughout our tenancy we ......”

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Aug 21,2015
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By: 'A'
Aug 21,2015
0 people found
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In all our dealings with Homezone throughout our tenancy we received a very warm, friendly and supportive experience. Any issues that arose were dealt with in very good time and with no fuss. We have had no issues or cause for concern when dealing with ...
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Comment on agent fees
Agent's fees were as expected and no issues encountered.
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“I have had great experiences with HomeZone, the first apartment ......”

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Aug 21,2015
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By: 'BromleyVic'
Aug 21,2015
0 people found
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I have had great experiences with HomeZone, the first apartment we viewed in Bromley we went for. The whole process went very smoothly. The team at HomeZone are very professional, always easy to contact and really aim to help. I deal with Mandy Cook, Mandy ...
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“Matthew and his entire team are a professional, yet friendly ......”

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Aug 19,2015
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By: 'Sinead'
Aug 19,2015
0 people found
this helpful
Matthew and his entire team are a professional, yet friendly group. They all work incredibly hard to provide a particularly high standard in everything they do but manage to maintain an unusually personal service. My family have bought and sold property through Homezone and they ...
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Comment on agent fees
Competitive and fair.
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“I originally had dealings with Homezone when buying an investment ......”

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Aug 19,2015
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By: 'Robert'
Aug 19,2015
0 people found
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I originally had dealings with Homezone when buying an investment property. They were friendly and efficient and so we decided to let the property out through them too. They were a breath of fresh air compared to Acorn. They gave a personal service and a ...
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“Just wanted to say thanks for all your help with ......”

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May 14,2015
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By: 'Kevin'
May 14,2015
0 people found
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Just wanted to say thanks for all your help with the rental. I have found everyone at Home Zone to be utterly professional, with particular praise to you Stephen. Very efficiently and always helpful. Long may it continue....
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“Everyone I have dealt with have been very professional, very ......”

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May 12,2015
Minithumbup
By: 'K'
May 12,2015
0 people found
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Everyone I have dealt with have been very professional, very helpful and friendly. I would most definitely recommend them to anyone....
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“Have to say, they have a great lettings team who ......”

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May 06,2015
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By: 'Anglo'
May 06,2015
0 people found
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Have to say, they have a great lettings team who really do find good tenants for our properties. Process always runs smoothly and they keep you in the loop all the way. Well recommended, keep up the excellent work....
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“Homezone agents provide an excellent and highly professional service. Any ......”

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May 04,2015
Minithumbup
By: 'Mrs'
May 04,2015
0 people found
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Homezone agents provide an excellent and highly professional service. Any issues throughout my tenancy were always dealt with swiftly and in confidence. All the staff are friendly and very helpful and no job is too big or too small. They make you feel part of ...
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“I would like to commend Mandy Cook for her excellent ......”

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Apr 28,2015
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By: 'Cindy'
Apr 28,2015
0 people found
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I would like to commend Mandy Cook for her excellent support on all the occasions that we have been in contact. Mandy is always prompt in following up and/or advising that she is investigating further and providing updates as needed. It's always a pleasure ...
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“The agent responds very quickly and is generally very understanding ......”

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Apr 20,2015
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By: 'Andrew'
Apr 20,2015
0 people found
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The agent responds very quickly and is generally very understanding and helpful. Any repairs needed in the flat have been attended to quickly. The one downside has been the very high tenancy renewal fees of £120, which we have never encountered before and came as quite ...
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Comment on agent fees
This is the first time either of us have encountered tenancy renewal fees despite living in rented accommodation for a total of 15 years between us, with lots of different agents. ‚£120 to renew a tenancy agreement with no changes is very steep indeed!!! Shocking.
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By: Matthew Wales
Apr 28, 2015
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Thank you for your review Andrew and I am very pleased to hear your positive feedback regarding our level of service. It is all the more encouraging because this is the second time you have rented through us, and a lot of our business comes from returning customers. Letting agency fees are often the bone for contention for tenants, but we regularly review our fee structure to ensure that we are positioned at the lower end of the spectrum when compared with a broad review of other agents. We alwa ...

“For over a decade I have employed Homezone to manage ......”

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Apr 17,2015
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By: 'R.'
Apr 17,2015
0 people found
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For over a decade I have employed Homezone to manage a rental property that I own. Throughout this time the service has never been less than first-rate, and the professional and friendly staff have worked hard to ensure that the property is constantly occupied. They ...
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“I first had my property under Homezone management over 10 years ......”

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Apr 15,2015
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By: 'Scott'
Apr 15,2015
0 people found
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I first had my property under Homezone management over 10 years ago, and they were excellent back then. What they did in comparison to another management agent was significant, and they were so much more professional. Now over 10 years on, I had to let my property ...
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“Great Service when renting our property. Very friendly staff & all ......”

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Apr 15,2015
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By: 'Daniel'
Apr 15,2015
0 people found
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Great Service when renting our property. Very friendly staff & all very helpful. Good experience overall and very happy with them....
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Comment on agent fees
Good
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“I have used Homezone for over 3 years to let my ......”

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Apr 14,2015
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By: 'Susan'
Apr 14,2015
0 people found
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I have used Homezone for over 3 years to let my property. They have found high calibre tenants and managed all changeovers with efficient ease ensuring no break in rental income....
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“Since I first sought to put the property on the ......”

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Apr 13,2015
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By: 'G'
Apr 13,2015
0 people found
this helpful
Since I first sought to put the property on the rental market, I found the Homezone owner and staff to be very professional and business-like. When a change of tenant occurs, they are speedy and efficient at reviewing the property, recommending a marketing figure and ...
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Comment on agent fees
Agent's fees appear to be competitive for the area.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.
Last updated at 9:47 AM 16/03/2016 by allAgents

Awards won by Homezone Property Services

Regional Awards won by Homezone Property Services

Individual Branch Awards

Bromley, BR2



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