Homeguard Leasing
4.5/5, 63 reviews
87% recommended
100% lettings valuation accuracy
94% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 94% £380 £927
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 3 46 5 0 0 0 0 0 0
Areas covered
Address

115 Rosemount Place
Aberdeen
Aberdeen City
AB25 2YG
01224 647878

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I have had my flats rented through Homeguard ......”

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Jun 07,2020
Minithumbup
Gavin
By: 'Moira'
Jun 07,2020
0 people found
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I have had my flats rented through Homeguard Leasing for the last 12 years and would highly recommend them as an Agent. Their information has been invaluable and kept me informed at all times. The staff have always been very helpful, efficient and performed in a ...
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“Fantastic agency...”

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Jun 01,2020
Minithumbup
By: 'Natalie'
Jun 01,2020
0 people found
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I’ve been a tenant with Homeguard Leasing for the last 24 months. The whole process from finding a property to moving in was easy and stress free. On the occasions that I’ve had to nip into the office, the ladies front of house have ...
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“Brilliant agency. For the past 2 years I am h......”

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May 28,2020
Minithumbup
By: 'Mariana'
May 28,2020
0 people found
this helpful
Brilliant agency. For the past 2 years I am having a great experience as a tenant with Homeguard leasing. Staff is always very kind and helpful and I never had to wait more than 24 hours for them to contact me back about any issues I had ...
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“Me and my flat mate had a great experience wi......”

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May 28,2020
Minithumbup
By: 'Sofia'
May 28,2020
0 people found
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Me and my flat mate had a great experience with Homeguard leasing since the very beginning. Every member of the staff has always been kind and helpful and has dealt with all our questions and concerns straight away....
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“Great to work with, dealt with matters initia......”

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May 27,2020
Minithumbup
By: 'Allan'
May 27,2020
0 people found
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Great to work with, dealt with matters initially setting up the lease promptly and efficiently and handled the day to day admin/repairs in a professional manner. This was my first leasing experience and everything was explained to me along the way....
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“I can’t recommend Homeguard Leasing highly en......”

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May 27,2020
Minithumbup
Elaine,Sheena
By: 'Gill'
May 27,2020
0 people found
this helpful
I can’t recommend Homeguard Leasing highly enough for their friendly professional manner. Their exceptional personal service both to my Tennants and to me is way above anything I have experienced before by any of the previous letting agents I have used before both as ...
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“Great Leasing agency...”

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May 14,2020
Minithumbup
By: 'Nathan'
May 14,2020
0 people found
this helpful
Coming from France to live in Scotland for a short period, we rented a flat managed by Homeguard Leasing. All the persons working there are king and lovely, always glad to answer any questions, and they provided us all the help we needed through the ...
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“Excellent Letting Agent...”

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Apr 30,2020
Minithumbup
Elaine,Sheena
By: 'KS'
Apr 30,2020
1 people found
this helpful
I rented a flat with Homeguard for 18 months. The staff could not have been more friendly or supportive. They always responded to me quickly and were understanding whenever any repairs were needed. I have rented many flats in both Aberdeen and Glasgow and I have ...
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“Excellent customer service. Rented a property......”

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Feb 25,2020
Minithumbup
roma
By: 'Miriam'
Feb 25,2020
0 people found
this helpful
Excellent customer service. Rented a property for 5 and a half years and they were very helpful and forthcoming throughout. Dealt mostly with Roma, Elaine and Dawn who all were all very kind....
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“I've been dealing mainly with Sheena and Elai......”

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Jan 24,2020
Minithumbup
Sheena
By: 'Kamila'
Jan 24,2020
0 people found
this helpful
I've been dealing mainly with Sheena and Elaine and I can't praise them both enough. Very responsive and helpful. Very friendly. Thank you ladies for everything....
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“Easy and friendly to communicate with,hassle ......”

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Nov 08,2019
Minithumbup
Elaine,Sheena
By: 'Holly'
Nov 08,2019
0 people found
this helpful
Easy and friendly to communicate with,hassle free from start to finnish. I had issues with the energy suppliers and Homeguard really helped me with them. Would reccommend,great service....
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“We have enjoyed leasing through Homeguard Lea......”

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Aug 01,2019
Minithumbup
By: 'Erika'
Aug 01,2019
0 people found
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We have enjoyed leasing through Homeguard Leasing. The Staff is very professional and helpful. I would rent with them again....
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“Exceptional service from friendly knowledgeab......”

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Jul 10,2019
Minithumbup
By: 'Mr'
Jul 10,2019
0 people found
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Exceptional service from friendly knowledgeable staff. Made whole process easy as a difficult time. Would highly reccommend using Homeguard to anyone looking for property in or around Aberdeen....
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“Homeguard Leasing has been exceptionally help......”

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Jun 26,2019
Minithumbup
By: 'AntoPol'
Jun 26,2019
0 people found
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Homeguard Leasing has been exceptionally helpful during our tenancy in Aberdeen. Highly recommended if you are looking for a reliable and prompt agency in the area!!!...
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“Efficient & friendly service...”

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May 22,2019
Minithumbup
Gavin
By: 'Lindsay'
May 22,2019
0 people found
this helpful
Homeguard were incredibly efficient throughout our tenancy. The team were friendly and helpful, going the extra mile to help us find somewhere suitable at the last minute (which was not the case with other agencies we tried) . During the tenancy any issues with the property ...
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“Great agency...”

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May 16,2019
Minithumbup
By: 'Dan'
May 16,2019
0 people found
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Absolutely no issues whilst dealing with this agency. They have been polite, courteous and very friendly during my time with them, and I would highly recommend them to anyone looking to move to the area....
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Comment on agent fees
Good
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“Outstanding Service...”

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May 08,2019
Minithumbup
Gavin
By: 'G'
May 08,2019
0 people found
this helpful
Homeguard leasing, help us find a wonderful property that suited our family needs. The property was exactly what we needed. The Homegaurd staff felt with all our needs and I would recommend anybody to use them....
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Comment on agent fees
The agents fees were totally acceptable in today market.
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“Thankyou...”

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Jan 29,2019
Minithumbup
By: 'Mike'
Jan 29,2019
0 people found
this helpful
whilst having problems with an agency who didn't seem focussed on getting the apartment marketed I reached out to homeguard, within a week there were several viewings and within 10 days, I had a new tenant - they defo look after the tenant as they escalate ...
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Comment on agent fees
Good
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“Avoid...”

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Jan 24,2019
Minithumbdown
By: 'Sarah'
Jan 24,2019
1 people found
this helpful
Even if they offer you the nicest property at the best price, don't use them. It is near impossible to get your deposit back. They take weeks to do a recheck of the inventory. The recheck then goes into ridiculous detail, e.g. left a ...
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“Unprofessional...”

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Nov 14,2018
Minithumbdown
Morag
By: 'Former'
Nov 14,2018
0 people found
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If you want bad service with an unprofessional attitude, then Homeguard Leasing is for you. As a landlord I used Homeguard for 5 years but ended up going to another agent, who I am happy with. There were a series of issues with Homeguard and I ...
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“Excellent Service...”

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Nov 01,2018
Minithumbup
By: 'Jim'
Nov 01,2018
0 people found
this helpful
I have just moved on from a flat in Aberdeen which was leased through Homeguard Leasing (HL). The experience and service was first class from start to finish. All HL staff I interfaced with from the admin when setting up the lease, through inventory when ...
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Comment on agent fees
this was not applicable for me as a tenant.
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“A pleasure to deal with as a tenant....”

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Oct 05,2018
Minithumbup
By: 'Lauren'
Oct 05,2018
0 people found
this helpful
Easily the best letting agents we've dealt with, having rented for over ten years in Aberdeen. We found all staff to be approachable, reasonable and friendly and that any repairs etc were always dealt with in a timely manner. Correspondence was always friendly and understanding ...
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Comment on agent fees
Cannot comment as paid for by landlord.
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“Happy Customers...”

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May 14,2018
Minithumbup
By: 'Kev'
May 14,2018
0 people found
this helpful
An excellent service from Homeguard during a 2 year letting period. Infrequent issues dealt with professionally and promptly (i.e. new kitchen appliances supplied when required). Extremely understanding of accidental damage to kitchen worktops with minimal and fair recompense. Friendly and professional customer service from all ...
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Comment on agent fees
Satisfactory.
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“Helpful, reliable service...”

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Apr 07,2018
Minithumbup
By: 'Clare'
Apr 07,2018
0 people found
this helpful
We have used Homeguard for 8 years and are very appreciative of the high standard of service we have received from them. They are proactive - if the tenant contacts them with a problem, they will usually have researched solutions to suggest before they contact us. ...
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Comment on agent fees
Good
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“Lengthy move out procedure, takes forever to get back your ......”

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Jul 27,2017
Minithumbdown
By: 'Angryextenant'
Jul 27,2017
2 people found
this helpful
Lengthy move out procedure, takes forever to get back your deposit while they try to take unreasonable charges for cleaning crumbs and ridiculously small damages. (Appeal if you can, they cannot get away with them)...
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By: Another angy extenant
Mar 07, 2018
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Bad service, unreasonable charges for cleaning when they deliver the property in a very bad state. I have to fix many things in the department and at the end they want to make us pay 100 pounds for 3 hairs found in the property. I strongly do NOT recommend this agency. ...

“1 star is generous, just ended our agreement with homeguard and ......”

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Jun 29,2017
Minithumbdown
By: 'Anon'
Jun 29,2017
0 people found
this helpful
1 star is generous, just ended our agreement with homeguard and they are just the worst, don't help you with problems, take ages to get repairs done or don't even bother repairing, kitchen window wouldn't open in flat, landlord would send handyman round and is was ...
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“I've been renting via HomeGuard for one year. I'm very ......”

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May 17,2017
Minithumbup
By: 'Albi'
May 17,2017
0 people found
this helpful
I've been renting via HomeGuard for one year. I'm very happy with their services. A truly human leasing agency, much better than the big ones present in Aberdeen like Stonehouse or Aberdeen Considine....
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“From the moment of first contact and for the subsequent 38 ......”

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Mar 08,2017
Minithumbup
By: 'ChrisH'
Mar 08,2017
0 people found
this helpful
From the moment of first contact and for the subsequent 38 months in which my partner and I dealt with Homeguard Leasing I found them to be very helpful, personable, polite and hassle-free to deal with, unlike some of the previous letting agents I have dealt ...
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Comment on agent fees
Agency Fees from Homeguard Leasing are very reasonable compared to other parts of the UK.
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“As a property owner I was extremely disappointed by Homeguard ......”

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Jul 10,2016
Minithumbdown
By: 'Rick'
Jul 10,2016
1 people found
this helpful
As a property owner I was extremely disappointed by Homeguard service and response to my questions. I lost trust in Roma Watt very early.......
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“I think they don't care about the property. After 6 months, ......”

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Mar 19,2016
Minithumbdown
By: 'Dave'
Mar 19,2016
2 people found
this helpful
I think they don't care about the property. After 6 months, I could not trust anymore Roma Watt (Homeguard Leasing property manager). We had a very bad experience with Homeguard Leasing and many issues. I think they badly managed the property and do not recommend them ...
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By: Roma Watt
Mar 22, 2016
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We are sorry to hear of your dissatisfaction and would appreciate an opportunity to address any issues. We would be happy to meet at a time and place convenient to yourself. Please contact our office to make suitable arrangements. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:44 PM 02/07/2018 by allAgents

Awards won by Homeguard Leasing

Regional Awards won by Homeguard Leasing

Individual Branch Awards

Aberdeen, AB25



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