Hodders
2.5/5, 37 reviews
38% recommended
50% lettings valuation accuracy
31% lettings fee satisfaction
Hodders is an independently owned estate agency business offering advice on all property related matters in the areas of Chertsey, Addlestone, Ottershaw, Rowtown, Lyne and Thorpe. We pride ourselves in providing a truly personal service, individually tailored for each client's specific needs. show more Hodders is an independently owned estate agency business offering advice on all property related matters in the areas of Chertsey, Addlestone, Ottershaw, Rowtown, Lyne and Thorpe. We pride ourselves in providing a truly personal service, individually tailored for each client's specific needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 50% 31% £1,100 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 3 2 9 10 4 1 1 0 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

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“Amazing experience!...”

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Oct 25,2022
Minithumbup
By: 'Carrie'
Oct 25,2022
0 people found
this helpful
The staff at Hodders exceeded our expectations, they were so knowledgable and efficient and their can-do attitude really stood out. We received an offer within a week following a three month listing with another local agent and couldn’t believe it! We were regularly kept ...
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“Incompetent Shambles, I wouldn't let these pe......”

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Jul 18,2022
Minithumbdown
By: 'Liam Tomkins'
Jul 18,2022
0 people found
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Incompetent Shambles, I wouldn't let these people run a bath. My daughter found a third share for her Uni accommodation. This agent took so long and made so many errors that the new tenant had to find alternative housing. The agent sends Document after document ...
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“Shockingly Unprofessional!...”

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Jun 04,2021
Minithumbdown
By: 'Ruth'
Jun 04,2021
3 people found
this helpful
I had a long telephone conversation last Friday, outlining what I was looking for and the fact I was relocating from the North of England. I got an email confirming a 3pm viewing time for the property in Chertsey. I drove for 5 hours to view ...
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“As a Landlord I have used Hodders Chertsey fo......”

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Mar 24,2021
Minithumbup
Aaron
By: 'PAUL JOBLING'
Mar 24,2021
0 people found
this helpful
As a Landlord I have used Hodders Chertsey for some time. Aaron and Adam have always been most helpful and found good tenants. They always inform me when a viewing is going to take place which is very helpful. I always feel they have my ...
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“seamless......”

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Jan 15,2021
Minithumbup
By: 'JW'
Jan 15,2021
0 people found
this helpful
Thank you to Nick and the team for a seamless process in selling our house, Nick also did a fantastic job getting us over the line on exchanging just before Christmas. Would highly recommend....
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“I used Hodders to sell my property through word of mouth...”

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Sep 21,2020
Minithumbup
Nick
By: 'Daniel'
Sep 21,2020
0 people found
this helpful
I used Hodders to sell my property because of recommendations from friends. I was also advised to speak to Nick Still as he came highly recommended and I have to say I was not disappointed. From the first conversation that I had with Nick through ...
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“Highly recommended - I found the service to g......”

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Aug 11,2020
Minithumbup
By: 'Jon'
Aug 11,2020
0 people found
this helpful
Highly recommended - I found the service to go above and beyond from start to finish. Always thinking about what was best for me through the process and really greasing the wheels once the sale was made - despite major interruptions caused by the virus. ...
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“We used Hodders to buy and sell our propertie......”

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Jul 27,2020
Minithumbup
Claire
By: 'David'
Jul 27,2020
0 people found
this helpful
We used Hodders to buy and sell our properties. Nick was our agent and did an amazing job of finding us the perfect property for our budget. Claire was also brilliant at dealing with all our problems. All staff were professional and quick to respond ...
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“Hodders were with us every step of the way. A......”

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Jun 24,2020
Minithumbup
Claire
By: 'Katherine'
Jun 24,2020
0 people found
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Hodders were with us every step of the way. A huge thanks to Claire for her perseverance when dealing with solicitors! Very accommodating especially during a lockdown!...
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“Thank You to Claire & Matt...”

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Jun 17,2020
Minithumbup
Matthew
By: 'Charlotte'
Jun 17,2020
0 people found
this helpful
We cannot thank Matt and Claire enough for everything they have done for us during our house sale and purchase. We haven't had the easiest experience going through a house move during lockdown but both Matt and Claire where there for us every step of ...
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“1) tried to sell through them pre lockdown, v......”

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Jun 16,2020
Minithumbdown
By: 'Trevor'
Jun 16,2020
0 people found
this helpful
1) tried to sell through them pre lockdown, very very poor number of viewing some of which were cancelled last minute. Absolutely rubbish video done a on a mobile camera 2) pre lockdown and again last week tried to arrange a viewing on one of their properties ...
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“Our experience with Hodders...”

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Apr 14,2020
Minithumbup
By: 'Vanda'
Apr 14,2020
0 people found
this helpful
All the staff were great and dealt with the sale of our property in a very professional and caring way. Thank you all. I will definitly recommend Hodders to everyone....
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“Very Supportive...”

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Mar 30,2020
Minithumbup
Matthew
By: 'Hollie'
Mar 30,2020
1 people found
this helpful
Matt and the team were fantastic throughout the whole process from the point of booking in our initial valuation to arranging viewings and giving us our feedback. They were patient with us given our employment set up which is not always flexible with booking in ...
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“They dont even deserve a star, OMG the worst......”

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Mar 19,2020
Minithumbdown
By: 'Disgusted'
Mar 19,2020
1 people found
this helpful
They dont even deserve a star, OMG the worst agent i have never dealt with in my life they are unprofessional like you wouldn't believe and especially property management, DO NOT EVER RENT THROUGH HODDERS Rude, awful vile people...
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“They dont even deserve a star, OMG the worst......”

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Mar 19,2020
Minithumbdown
By: 'Disgusted'
Mar 19,2020
1 people found
this helpful
They dont even deserve a star, OMG the worst agent i have never dealt with in my life they are unprofessional like you wouldn't believe and especially property management, DO NOT EVER RENT THROUGH HODDERS Rude, awful vile people...
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“Not trustworthy...”

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Jan 14,2020
Minithumbdown
By: 'Jay'
Jan 14,2020
1 people found
this helpful
We made an offer on a house which was accepted. Then a week later we found the property is still on the market and Hodders called to let us know that someone else has put an offer in, which means we might need to increase ...
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By: Jon
Aug 11, 2020
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My advice when you make an offer that is accepted is to confirm that it’s taken off the market which you then swiftly follow up with a survey to expedite the process. If you don’t do that the seller will keep it on the market - Also noting that the agent acts on the sellers instructions. ...

“Avoid like the plague...”

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Dec 29,2018
Minithumbdown
Matthew
By: 'Seller'
Dec 29,2018
4 people found
this helpful
These people provide a terrible service. They will lie to protect themselves, causing more stress to everyone. I would advise anyone to avoid them. They do not fulfil their service commitment and fail to contact once the contract is signed....
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Comment on agent fees
They charge a lot but do nothing.
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“Failed to deliver an adequate service....”

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Nov 19,2018
Minithumbdown
Matthew
By: 'Customer'
Nov 19,2018
7 people found
this helpful
Appalling service. Consistently failed to give feedback on viewing. They were failing to sell my property and so lied to other people in order to blame me. They fail to deliver the service they promise....
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Comment on agent fees
They charge an extraordinary amount of money for doing very little.
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By: Dawn Redwood
Dec 30, 2018
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I am having a similar experience with Hodders. They are very underhand in their dealings and will stop at the to secure a sale. ...

“Appalling service...”

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Sep 10,2018
Minithumbdown
By: 'Heather'
Sep 10,2018
4 people found
this helpful
As a landlord, I have received an appalling service from this estate agent. I had a tenant who defaulted on his rent payments, and Hodders have used a deposit lodged with them for maintenance to collect their commission on that rent! The staff involve themselves ...
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Comment on agent fees
Average. But read the terms and conditions VERY carefully....
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“Avoid at all costs...”

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Aug 13,2018
Minithumbdown
By: 'kathyb'
Aug 13,2018
6 people found
this helpful
Complete nightmare with this agency from start to finish. I am a landlord, they mismanaged my property so badly that they were eventually forced to refund me some of the management fees they had charged, and we have agreed to part company so I can ...
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Comment on agent fees
Fees were reasonable, shame they did nothing to earn them
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“I've just sold me house and Hodders provided me with ......”

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May 19,2017
Minithumbup
By: 'PD'
May 19,2017
1 people found
this helpful
I've just sold me house and Hodders provided me with an excellent service. They were friendly and professional throughout, and kept me up to date with constant communication and support. I'm surprised at the negative comments made by some reviewers because I would not hesitate ...
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“The worst agents I've ever usedI was selling my late ......”

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Jan 31,2017
Minithumbdown
By: 'Chrisb'
Jan 31,2017
6 people found
this helpful
The worst agents I've ever used I was selling my late father in laws house which they seriously undervalued. The guy who I see is now the sales manager was aggressive to me on phone which in hindsight was great because I got another £40.000 and ...
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Comment on agent fees
Very bad
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“I was booked in to view a property and when ......”

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Jan 23,2017
Minithumbdown
By: 'KM'
Jan 23,2017
4 people found
this helpful
I was booked in to view a property and when I arrived (having travelled over an hour to get there) they did not have the keys. I said i would wait around in the area for a while for them to get the keys or ...
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“Shoddy dishonest estate agents. If you have to deal with ......”

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Jan 18,2017
Minithumbdown
By: 'Chris'
Jan 18,2017
5 people found
this helpful
Shoddy dishonest estate agents. If you have to deal with them to buy a property then watch your back for their dirty tactics. If you're thinking of selling then I'd recommend you go anywhere else. It appears most others on here have the same view...
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By: Jane
Feb 24, 2019
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This is similar to the experience I had with them. They were very underhand in all their dealings. ...

“ABYSMALStay away if at all possible...Communication shocking when any ......”

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Jan 11,2017
Minithumbdown
By: 'STEER'
Jan 11,2017
5 people found
this helpful
ABYSMAL Stay away if at all possible... Communication shocking when any work needs to be done/things need to be fixed... Having rented many properties in the past, I can say that I've never felt so betrayed by agents... Enough said......
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By: Chris Page
Jan 11, 2017
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Good Afternoon, I note that no name has been added and I would like to investigate this further, can you email me directly your issues so I can look into this for you? Chris Page (Director) ...

“Throughly disappointed in hodders. During my tenancy they we less ......”

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Sep 21,2016
Minithumbdown
By: 'Alec'
Sep 21,2016
5 people found
this helpful
Throughly disappointed in hodders. During my tenancy they we less than helpful when we had issues with the property it took them over 2 months to repair our hotels water and oven. I would not recommend hodders to anyone...
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Comment on agent fees
Bad not worather it at all
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By: Chris Page
Sep 21, 2016
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Hi Alec, you comments mention you had issues with your hotel but we do not look after any hotels maybe you have the wrong agent?. Please feel free to email me directly if this is not the case. Chris Page - Hodders Director ...

“At first we thought Hodders were a good, competent company ......”

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Jun 21,2016
Minithumbdown
By: 'Pat'
Jun 21,2016
5 people found
this helpful
At first we thought Hodders were a good, competent company but unfortunately as time went on our views changed. We were told our buyer had a completion deadline which we agreed to but 2 days before D day we discovered our buyer did not actually have ...
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Comment on agent fees
Considering all the phone calls we had to make and the cost incurred I think the fee was too much.
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“I can unfortunately only echo the repeatedly used adjective to ......”

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Jun 06,2016
Minithumbdown
By: 'Lidi'
Jun 06,2016
4 people found
this helpful
I can unfortunately only echo the repeatedly used adjective to describe them: dishonest. I had tenants, who were told that the landlord insisted on a rent increase, when in fact I was not even consulted about the rent review. As I was also in direct ...
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By: Sian Taylor
Aug 15, 2016
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Dear Lidi, thank you for your comments. I apologise that you were unhappy with the service received; I was the member of staff who got locked into the property, and had to call my manager to come and rescue me. We have also spoken to our board firm about where they positioned our board, as this is obviously not good practice. I'm sorry you feel this was about Hodders, and if there is anything we can do to change your mind about using us in the future, please do let us know. ...

“This company is an absolute nightmare to work with. They ......”

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Sep 21,2014
Minithumbdown
Caroline
By: 'E.'
Sep 21,2014
4 people found
this helpful
This company is an absolute nightmare to work with. They tried to pit us, the tenants against the landlords and kept adding hidden charges both at the beginning of the contract and at the end. Just avoid them and work with anyone else. This company ...
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What agent could do to change your mind?
The agent could have been honest and polite instead of deceitful and rude.
Attached Filesnbsp;
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By: Chris Page
Sep 22, 2014
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Dear EW Further to your comments, we are disappointed that you feel you have had a bad experience with Hodders. Customer service is foundation of our business and we would like to know what the issues have been and how we can improve as a business going forward. Please feel free to email me personally [email protected] Chris Page Director Please put your complaint in writing to the Director; [email protected] ...

“I logged on to write my positive experience I have ......”

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Aug 30,2014
Minithumbup
By: 'G'
Aug 30,2014
2 people found
this helpful
I logged on to write my positive experience I have had today dealing with the whole Lettings team in Hodders Egham after being let down and treated badly and unprofessionally by another agent. My opinion of agents is they are not all the same. I ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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