Hills
4.9/5, 578 reviews
97% recommended
99% sales valuation accuracy
98% sales fee satisfaction
Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true ... show more Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true value for money.

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Latest Reviews

 View all Reviews 578
27th Mar 2023
reviewed by 'Emma'
“We can’t recommend Hills highly enough! Olivia and Kirsty were second to none in finding us some lovely tenants ......”
22nd Mar 2023
reviewed by 'Katy Liew'
“Hills have totally exceeded my expectations in the help they gave me in setting up a tenancy for me in ......”
6th Mar 2023
reviewed by 'Sue'
“Just sold my house through Hills and I cannot recommend them enough. Very professional and kept me informed all the ......”
4th Mar 2023
reviewed by 'Vivien'
“I am in the process of selling a property and, even with some difficulties, the service here has been exceptional. ......”
22nd Feb 2023
reviewed by 'Oton'
“Rebacca Gibson is a highly skilled property professional who handled all my transactions in a professional manner. She pays Great ......”
25th Jan 2023
reviewed by 'Suraj'
“Easy to get in touch with, come back to you quickly and knowledgeable. Would use again. Thanks Hills, speak soon...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £60,000 £1,920,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
63 1 98 8 244 4 143 1 10 6
Opening Hours
  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS
Rankings
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Estate agents
Letting agents
Latest Properties for Sale   28
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Hills Branches (view all 3)
Lettings, M30
Salford & Eccles, M30
Swinton, M27

“Charlotte was amazing. Couldn't have found ou......”

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Jun 21,2019
Minithumbup
By: 'Joshua'
Jun 21,2019
0 people found
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Charlotte was amazing. Couldn't have found our home without her. Always there to answer anything we needed. Highly recommend if anyone is looking to buy for first time or move home...
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“I can't recommend Hills residential enough. F......”

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Jun 20,2019
Minithumbup
By: 'Pamela'
Jun 20,2019
0 people found
this helpful
I can't recommend Hills residential enough. From initial meeting with jack right through to exchange with Leah and all the other estate agents whom communicated exceptionally with me - the service was great . Always returned my calls . Communicated with both myself as the seller and ...
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“Brilliant Service...”

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Jun 19,2019
Minithumbup
By: 'Mark'
Jun 19,2019
0 people found
this helpful
Had very good experience with Lauren from Hills. Was kept up to date with regarding our purchase and she always kept us informed about how the purchase was proceeding. Would definitely recommend and use if and when we sell our current home....
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“Great Experience...”

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Jun 19,2019
Minithumbup
By: 'Jade'
Jun 19,2019
0 people found
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Very helpful and communicative throughout. Wendy found a property for me based on some previous viewings I'd done and arranged for me to see it right away. She helped us secure the property and kept us thoroughly up to date throughout, including chasing up both ...
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“Great service...”

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Jun 18,2019
Minithumbup
By: 'Gavinder'
Jun 18,2019
0 people found
this helpful
I got my keys around a week ago for my first property ! I dealt with Lauren. She got back to me quickly with any queries I had. And helped me to chase the solicitor up to speed up the process. Overall really happy with her ...
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“Highly Recommended...”

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Jun 18,2019
Minithumbup
By: 'Hannah'
Jun 18,2019
0 people found
this helpful
I honestly don't think I can put across how brilliant Leah has been. She has taken the time to understand my needs, kept in regular in contact throughout the process and finally got it over the line with my offer being accepted!! I could not ...
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“Excellent, personal, reassuring and efficient service...”

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Jun 18,2019
Minithumbup
By: 'TW1985'
Jun 18,2019
0 people found
this helpful
Leah made what could have been a massively stressful process a breeze. Viewings were made completely stress free, a buyer was found very quickly, and she totally took over comms from that point onwards. She was always on hand and knowledgable enough to answer all ...
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“Exceptional Customer experience...”

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Jun 15,2019
Minithumbup
Staff profile picture
Thomas
By: 'Mike&Migs'
Jun 15,2019
0 people found
this helpful
This is by far the best service we've ever experienced. Lauren and Tom truly delivered an exceptional customer service from start to finish, going above and beyond at every stage. Having purchased a brand new detached house, we will not be going anywhere else again. ...
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“Fantastic communication...”

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Jun 15,2019
Minithumbup
By: 'Steve'
Jun 15,2019
0 people found
this helpful
Very professional and class A customer service. Always keeps you updated and answer your enquiries as soon as possible.. Thanks Lauren...
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good.
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“Positive...”

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Jun 14,2019
Minithumbup
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Sarah
By: 'Ruth'
Jun 14,2019
1 people found
this helpful
I think the staff would agree that this sale had its challenges, but wendy was extremely helpful and communicative throughout....
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“Selling of property...”

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Jun 14,2019
Minithumbup
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Chris
By: 'David'
Jun 14,2019
0 people found
this helpful
After a early setback selling my late mother's house Chris and Lauren managed to pull the stops out and sell the property very quickly and professionally, a special mention to Lauren who kept me posted every step of the way and was very understanding at ...
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Comment on agent fees
Very good agent fees compared to other estate agents.
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“Buyer Experience...”

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Jun 13,2019
Minithumbup
By: 'Katie'
Jun 13,2019
0 people found
this helpful
The property I bought was being sold by Hills Residential. Have received fantastic service from Abigail from beginning to end. All my emails and questions were answered promptly and it made the process a lot easier. A big thank you to Abigail and the team!...
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“Professional Service...”

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Jun 12,2019
Minithumbup
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Chris
By: 'Helen'
Jun 12,2019
0 people found
this helpful
Hills Residential couldn't have done enough to help me with the sale of my house. This was all a new experience for me and from the initial visit to value my property the whole procedure was explained in detailed. Although there is a sales pitch ...
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Comment on agent fees
The fees were very reasonable and worth the money spent on a professional service.
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“The whole process of selling my house went vert smoothly...”

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Jun 12,2019
Minithumbup
By: 'Sunila'
Jun 12,2019
0 people found
this helpful
Wendy is very approachable and patient taking time to explain all my queries. Informs any progress without me contacting the agency. Excellent service. I asked for Wendy every time I contacted the agency. I would certainly recommend Wendy to my friends....
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Good
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“First time buyers...”

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Jun 11,2019
Minithumbup
By: 'Kelly'
Jun 11,2019
0 people found
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As first time buyers, Wendy was great in telling us everything we needed to get together and keeping us informed as to what was happening. The sale itself took longer than we'd hoped due to land rent issues but Wendy helped us organise more viewings ...
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“12a Holden Drive...”

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Jun 11,2019
Minithumbup
By: 'sarah'
Jun 11,2019
0 people found
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Excellent service from Wendy. Nothing too much trouble at all. Kept me fully up to date and answered me promptly via email when I had a query. She even liaised with my solicitor when the purchase was being delayed. Also a very lovely lady...
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“Brill...”

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Jun 11,2019
Minithumbup
By: 'Michelle'
Jun 11,2019
0 people found
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Wendy was chatty and polite at all times. In fact I missed here when she was of sick as she rang myself and Adam most weeks to check everything was ok and going ok with solicitors and the house....
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Good
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“Fantastic Estate agents...”

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Jun 10,2019
Minithumbup
By: 'Mike'
Jun 10,2019
0 people found
this helpful
I have been dealing with Hills Residential to help me purchase a house and they have been excellent. In particular Leah Bolton who is handling the purchase, she is always on hand to help with any issues or questions I have and responds quickly. She ...
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“Great personal service...”

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Jun 10,2019
Minithumbup
By: 'Kassy'
Jun 10,2019
0 people found
this helpful
Wendy looked after us whilst we were looking and buying our property and was fantastic at keeping us up to date with every part of the house buying process and also quick to call you back and answer any questions, really made the experience as ...
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Comment on agent fees
Fees were reasonable
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“Leah Bolton review...”

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Jun 07,2019
Minithumbup
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Charlotte
By: 'Sean'
Jun 07,2019
0 people found
this helpful
A very positive ,helpful,and friendly lady Leah Bolton has been extremely help full all the way through the sale and perchase of my property's I would highly reccomend hills due to the consistent help and hard work put in a massive thank you very ...
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Good
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“FANTASTIC...”

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Jun 05,2019
Minithumbup
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Charlotte
By: 'Kevin'
Jun 05,2019
0 people found
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Charlotte has been absolutely fantastic from start to finish. She went above and beyond in every aspect of my property purchase. She was always available, happy to help and keep the sale moving forward in any way she could. I couldn't be happier with Hills ...
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“Fantastic...”

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Jun 02,2019
Minithumbup
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Charlotte
By: 'Mottram'
Jun 02,2019
0 people found
this helpful
Brilliant from start to finish nothing to much trouble always ready with advice if needed Charlotte was very helpful and polite...
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Happy with fees
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“Excellent...”

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Jun 01,2019
Minithumbup
By: 'Suzanne'
Jun 01,2019
0 people found
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Charlotte made the purchase of our property very easy. She was always available and extremely helpful. Can not recommend her enough. Excellent service. Thank you....
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“Excellent Service...”

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May 24,2019
Minithumbup
By: 'Daniel'
May 24,2019
0 people found
this helpful
All the staff at Hills Residential from first point of contact were really professional and very helpful. As were were first time buyers Leah and Andy really helped us to understand the process and give us great advice along the way, which helped when it ...
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Very Good
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“Kept me up to date...”

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May 24,2019
Minithumbup
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Charlotte
By: 'Langworthy'
May 24,2019
0 people found
this helpful
Very professional and was kept up to date during the process. I would definitely recommend you speak with Charlotte if you are looking to buy a house....
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“Fantastic!!!...”

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May 22,2019
Minithumbup
By: 'Jason'
May 22,2019
0 people found
this helpful
Leah and the team were on the ball throughout the process. Absolute pleasure working with them. Definitely recommended by me and my family....
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Comment on agent fees
Slightly higher fee than other estate agents but well worth it.
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“Great service...”

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Apr 18,2019
Minithumbup
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Charlotte
By: 'Sally'
Apr 18,2019
0 people found
this helpful
Great service from everyone at Hills during our recent sale and purchase, always willing to help with any queries and very efficient communication....
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“Brilliant Work...”

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Apr 01,2019
Minithumbup
By: 'Great'
Apr 01,2019
0 people found
this helpful
Totally worth the money. Hard working and helpful estate agents. Really nice to deal with. Regular up dates and always available for advice and help. Great Service!...
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Comment on agent fees
Had two options so their fee system seemed very fair
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“Helpful and friendly...”

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Apr 01,2019
Minithumbup
By: 'Andrew'
Apr 01,2019
0 people found
this helpful
All staff were really helpful and friendly. Having not bought a house in a number of years, Leah really helped us to understand the process. She gave us advice which even helped with our solicitors. Very quick to respond to any questions, and will use ...
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“Excellent...”

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Apr 01,2019
Minithumbup
By: 'Frank'
Apr 01,2019
0 people found
this helpful
Although I have nominated Leah, because she has been my main point of contact, I would not want to leave out all the staff members at Hills. All have been excellent, with Leah absolutely brilliant. I can recommend Hills without reservation. And would further caution ...
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Comment on agent fees
See above.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

Awards won by Hills

Regional Awards won by Hills

Individual Branch Awards

Eccles, M30

Manchester, M30



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