99% sales valuation accuracy
98% sales fee satisfaction
Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true ...
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Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true value for money.
Latest Reviews
View all Reviews 578
27th Mar 2023
reviewed by 'Emma'
22nd Mar 2023
reviewed by 'Katy Liew'
6th Mar 2023
reviewed by 'Sue'
4th Mar 2023
reviewed by 'Vivien'
25th Jan 2023
reviewed by 'Suraj'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £60,000 | £1,920,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 63 | 1 | 98 | 8 | 244 | 4 | 143 | 1 | 10 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
for Sale 28
May 07,2017
May 07,2017
0
people found
this helpful
this helpful
Hills Estate letting Agent have been by far the best estate against to deal with.They found my partner and I a property to let within a week . The staff are so helpful any questions We asked them they answered. We would recommend them if ...
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Comment on agent fees
Good
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May 03,2017
May 03,2017
0
people found
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I was under the impression that selling a house was going to be a bit of a nightmare........well with Hills residential it certainly isn't ......they made it so easy for us.
After first meeting Jack at the property I was so impressed with his ...
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Comment on agent fees
For the amount of work that was put in the fee was very good.
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Apr 25,2017
Apr 25,2017
0
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Had to find somewhere really quickly and managed to arrange the viewing and get the agreement all arranged within 2 days. Rebecca great to work with and really helpful at all times...
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Comment on agent fees
reasonable fees for the property concerned
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Apr 10,2017
Apr 10,2017
0
people found
this helpful
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Dealing with Hills Residential was a real breath of fresh air. There were no hidden or outrageous fees, no over-complicating or even lack of communication and/or support.
Rebecca was there every step of the way to help us with everything we needed. Not only ...
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Comment on agent fees
Completely transparent fees, not a single extra pence was taken.
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Apr 04,2017
Apr 04,2017
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Excellent service very helpful coming from luton to live in manchester no time to come only communicate and very very helpful Now
Moved xx...
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Comment on agent fees
I don't know how much the letting agent charged in manchester I come from luton to live in luton it's £100
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Apr 04,2017
Apr 04,2017
0
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this helpful
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I have had the pleasure of dealing with Rebecca Gibson who has dealt with my letting. I can only say what a superb service I have received. She constantly kept me up to date via email / phone. My letting was straightforward and dealt with within 2 ...
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Comment on agent fees
Good Fees - I've heard nightmare stories re Agent's Fees, not my experience with this Agent.
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Apr 02,2017
Apr 02,2017
0
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We are so pleased we decided to sell our house through Hills. The upfront fee deal is excellent and competitive. Martin was proffesional, sympathetic and helpful when setting up our sale. We received weekly updates on any viewings and always received feedback once they had ...
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Comment on agent fees
Upfront fee deal excellent, very competitive against internet agents but with the bonus of dealing with the agent face to face.
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Mar 16,2017
Mar 16,2017
0
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Very happy with the service, smooth and professional. Rebecca has been excellent all throughout the process, prompt, clear communication and always helpful....
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Comment on agent fees
Reasonable fees, smaller than other Agent's we came across looking for a property
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Mar 08,2017
Mar 08,2017
0
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Fantastic help all the way through the process, when moving on from our current home we'll hope that Hills manage again...
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Mar 06,2017
Mar 06,2017
0
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Our purchase through Hills was handled efficiently and courteously. The staff were helpful and friendly. The whole process has been completed with the minimum of fuss....
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Mar 02,2017
Mar 02,2017
1
people found
this helpful
this helpful
Great service, always reply quickly and work to get the best service for everyone involved. I would recommend them to buy from and would certainly contact them if I wanted to sell....
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Mar 01,2017
Mar 01,2017
1
people found
this helpful
this helpful
Great experience dealing with Charlotte and the rest of the gang at Hills Residential - thanks for everything. I would highly recommend them!...
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Feb 25,2017
Feb 25,2017
1
people found
this helpful
this helpful
Excellent and helpful all the way through the process. Communication was the best factor in our move allowing us to resolve any potental issues before they arose...
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Comment on agent fees
Good
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Yes
Feb 24,2017
Feb 24,2017
1
people found
this helpful
this helpful
The team was very helpful at Hills residential, always got back to messages left prompt and dealt with any issues quickly.
Leah is very efficient and helped in anyway she could.
Thank you...
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Comment on agent fees
Good rates
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Yes
Feb 22,2017
Feb 22,2017
0
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Very good service all round very happy would use again. Staff are very helpful and got me in fast. Very good...
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Feb 22,2017
Feb 22,2017
1
people found
this helpful
this helpful
Leah was brilliant, she always answered my emails in a timely manner and was a great help arranging viewings. I would definitely recommend Hills Residential because of her!...
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Feb 22,2017
Feb 22,2017
1
people found
this helpful
this helpful
Great knowledge of the market and friendly proffessional support to progress from viewing to exchange. Good selection of properties on offer...
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Feb 22,2017
Feb 22,2017
1
people found
this helpful
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Tony and his team are great, me and my family had a tight schedule to move and they helped me at every stage. The property we viewed was available three days later, within four days we had moved in! I have had a few niggles ...
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Comment on agent fees
The agency fees are very reasonable, equal to if not less than others I have viewed with.
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Jan 17,2017
Jan 17,2017
0
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Having not rented in a long time. The guys at hills worked effectively and cared about your needs. I viewed the property and when a decision was made to go for a particular place knowing I needed to be in as soon as possible they ...
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Comment on agent fees
Admin fees were slightly high to others but was happy to pay due to the property I went for
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Dec 30,2016
Dec 30,2016
0
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Brilliant from start to finish. I would recommend Hills to anyone looking at selling. We were very impressed with the way our house was marketed and Charlotte's communication with us throughout the process was great!...
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Dec 21,2016
Dec 21,2016
0
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We cannot praise Hills Residential enough. From the time Martin came to value the property to completion was 3 months. All the staff there are professional, friendly and do what they promise. We live in Wales but this made no difference as they had the keys ...
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Comment on agent fees
Fees were reasonable. We had 2 other quotes and went for Hills because we could see looking around the area that their success rate was high and we are now added to that list.
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Dec 04,2016
Dec 04,2016
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As my main point of contact at Hills, Abi provided the best service possible, more than I could have hoped for. The purchase of my property ended up being quite a complicated process but Abi was first rate at speeding things through. Also, she responded ...
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Comment on agent fees
n/a
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Nov 17,2016
Nov 17,2016
0
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For the first time I found an agency who really cares, always in touch with the client in order to make the whole process as smoothly as possible. Thanks guys, you are amazing....
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Nov 11,2016
Nov 11,2016
0
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I chose Hills after reading reviews on local agents. I was very pleased with my choice and found them to be extremely professional and efficient in dealing with my sale and purchase. Charlotte Park was my main contact who kept me well informed throughout the ...
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Comment on agent fees
The fees were comparable with other agents and less than some.
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Nov 10,2016
Nov 10,2016
0
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The team at Hills in Eccles looked after the sale of our house and the purchase of the new one. We have been delighted with the service provided by Charlotte, the two Jacks and the rest of the team. Our house sold really quickly and ...
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Nov 09,2016
Nov 09,2016
0
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Hills were brilliant with selling my house. Jack was refreshingly honest. Charlotte was engaging, friendly, attentive and very eager to help with any problems i had. I would highly recommend them....
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Comment on agent fees
Agent's Fees are excellent value.
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Nov 09,2016
Nov 09,2016
0
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Hills Residential were absolutely brilliant when it came to selling our house. From an initial accurate valuation right through to completion they managed the process really well. A very special thanks to Jack Murray who as our main point of contact was really professional and ...
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Comment on agent fees
Thought the fee was very fair
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Nov 09,2016
Nov 09,2016
0
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I chose Hills Residential because they had successfully sold other properties in my area, so I felt confident they could do the same for me. The whole process was clearly explained from the initial meeting to discuss a valuation right through to completing on the ...
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Comment on agent fees
Reasonable
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Nov 08,2016
Nov 08,2016
0
people found
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I was very happy and satisfied with Jack
He was very helpful and informative with assisting my property purchase.
Thanks Jake!...
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Comment on agent fees
good
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Yes
Nov 05,2016
Nov 05,2016
0
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I have to say that out of all the residential agencies I've had contact with Hills Residential were the most helpful. I had a deadline to move out of my previous accommodation and when Sophie knew about the deadline she worked hard to make sure ...
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Comment on agent fees
I think this Agent's fees are very comparable to other Agents. I think they are less expensive than some of the others I've come in contact with.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Best Letting Agent in Eccles 
Best Estate Agent in Manchester 
