Hills
4.9/5, 578 reviews
97% recommended
99% sales valuation accuracy
98% sales fee satisfaction
Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true ... show more Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true value for money.

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Latest Reviews

 View all Reviews 578
27th Mar 2023
reviewed by 'Emma'
“We can’t recommend Hills highly enough! Olivia and Kirsty were second to none in finding us some lovely tenants ......”
22nd Mar 2023
reviewed by 'Katy Liew'
“Hills have totally exceeded my expectations in the help they gave me in setting up a tenancy for me in ......”
6th Mar 2023
reviewed by 'Sue'
“Just sold my house through Hills and I cannot recommend them enough. Very professional and kept me informed all the ......”
4th Mar 2023
reviewed by 'Vivien'
“I am in the process of selling a property and, even with some difficulties, the service here has been exceptional. ......”
22nd Feb 2023
reviewed by 'Oton'
“Rebacca Gibson is a highly skilled property professional who handled all my transactions in a professional manner. She pays Great ......”
25th Jan 2023
reviewed by 'Suraj'
“Easy to get in touch with, come back to you quickly and knowledgeable. Would use again. Thanks Hills, speak soon...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £60,000 £1,920,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
63 1 98 8 244 4 143 1 10 6
Opening Hours
  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   28
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Hills Branches (view all 3)
Lettings, M30
Salford & Eccles, M30
Swinton, M27

“Leah was really helpful and very patient with us. Answered ......”

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Aug 03,2017
Minithumbup
By: 'GF'
Aug 03,2017
0 people found
this helpful
Leah was really helpful and very patient with us. Answered every question we had no matter how small or big. I Don't think we would be in our house if it wasn't for help....
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“I originally got The details of Hills Residential from the ......”

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Aug 01,2017
Minithumbup
By: 'Alison'
Aug 01,2017
0 people found
this helpful
I originally got The details of Hills Residential from the NAEA when I was looking for an agent to choose for the sale of my house. This was because, in the recent past, after some very bad experiences I had finally had excellent service from ...
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Comment on agent fees
Fair
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“Thanks Rebecca to settle in our new property by you; ......”

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Jul 31,2017
Minithumbdown
Staff profile picture
Rebecca
By: 'Gudrun'
Jul 31,2017
0 people found
this helpful
Thanks Rebecca to settle in our new property by you; well done: you do a very good job; Thank you for helping us any time Gudrun @ Manfred...
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“Both of them were very kind and attentive to my ......”

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Jul 28,2017
Minithumbup
Staff profile picture
Tony Singh-Raudh
By: 'David'
Jul 28,2017
0 people found
this helpful
Both of them were very kind and attentive to my questions, and every details and doubts were well explained and sorted....
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Comment on agent fees
I found it a bit expensive, but I want to think it is a guaranty of a good service
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“No complaints at all. Prompt in replys. Good communication. Chased ......”

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Jul 27,2017
Minithumbup
By: 'Tom'
Jul 27,2017
0 people found
this helpful
No complaints at all. Prompt in replys. Good communication. Chased things that needed chasing. Gave good advice. Thanks very much!🙂...
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Comment on agent fees
Fees are fees.
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“Brilliant service and extremely helpful & informative throughout the purchase of ......”

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Jul 25,2017
Minithumbup
By: 'Jan'
Jul 25,2017
0 people found
this helpful
Brilliant service and extremely helpful & informative throughout the purchase of our property. We had a long and not too straight forward purchase; however, Leah was always helpful and rang back when agreed....
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“Leah, Charlotte and the team at Hills worked tirelessly proactively ......”

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Jul 22,2017
Minithumbup
Staff profile picture
Charlotte
By: 'Louise'
Jul 22,2017
0 people found
this helpful
Leah, Charlotte and the team at Hills worked tirelessly proactively with me and for me to sell my property. They were always positive, friendly and cheerful. They kept me informed and returned calls promptly. Thanks for your work....
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Comment on agent fees
The fees were competitive. It is worth being aware what other agents are/would charge and discuss the fees with them.
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“I dealt with Hill's Residential and they were incredibly efficient ......”

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Jul 19,2017
Minithumbup
By: 'Phil'
Jul 19,2017
0 people found
this helpful
I dealt with Hill's Residential and they were incredibly efficient and professional from start to finish. I was on a very tight time frame, and Sophie managed to have a veiwing arranged in under 24 hours. Within 5 days the fees and referencing had been processed and ...
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Comment on agent fees
Fees are of course to be expected, and I thought very reasonable.
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“Would highly recommend Hills Residential. The service from all staff ......”

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Jul 16,2017
Minithumbup
Staff profile picture
Charlotte
By: 'Gman'
Jul 16,2017
0 people found
this helpful
Would highly recommend Hills Residential. The service from all staff was brilliant they kept me informed of all viewings, offers made on the sale of the property....
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Comment on agent fees
Agents fees were good.
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“Having recently sold my parents property we found all the ......”

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Jul 16,2017
Minithumbup
By: 'Eccles'
Jul 16,2017
0 people found
this helpful
Having recently sold my parents property we found all the Agency staff to be courteous and helpful. The property received many viewings within the first two weeks and was sold straight away which meant they were on the ball at matching prospective buyers up....
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Comment on agent fees
The fees appear to be in comparison with others for this service
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“Great to work with them! Good valuation and potential buyers. ......”

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Jul 14,2017
Minithumbup
By: 'Naomi'
Jul 14,2017
0 people found
this helpful
Great to work with them! Good valuation and potential buyers. Seamless process with good communication and easy to get im touch with. Personable and professional....
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Comment on agent fees
Good.
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“I dealt mostly with Leah but also a little with ......”

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Jul 14,2017
Minithumbup
By: 'Richard'
Jul 14,2017
0 people found
this helpful
I dealt mostly with Leah but also a little with Abi. If I could give them more than 5 stars then I would - Leah was amazingly professional, helpful, patient, forward thinking and always on the ball when things weren't going according to plan. I would ...
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Comment on agent fees
Extremely good value for money
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“Becky was great for us looking for our first place ......”

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Jul 12,2017
Minithumbup
Staff profile picture
Rebecca
By: 'I'
Jul 12,2017
0 people found
this helpful
Becky was great for us looking for our first place together . We'd met her viewing a different property to the one we decided to rent , but afterwards we both decided she was the person we wanted to deal with . Great personality , engaging , knowledgeable , helpful & nothing ...
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Comment on agent fees
Not Becky's fault , but would rather not had to pay so much for c/checks , references , admin etc , but as it's standard practice nowadays we went ahead anyway in order to secure the property we wanted. Fee's were a little cheaper than some of the other agencies we spoke to .
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“The staff are absolutely amazing to work with. Both Catalina ......”

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Jul 10,2017
Minithumbup
Staff profile picture
Chris
By: 'Joe'
Jul 10,2017
0 people found
this helpful
The staff are absolutely amazing to work with. Both Catalina and Chris showed us an extraordinary level of expertise, professionalism, as well as thoughtfulness, throughout the whole process. In addition, they are very prompt on responding to all the question that we had....
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“Very pleased, made us feel very comfortable and made the ......”

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Jul 04,2017
Minithumbup
By: 'Emma'
Jul 04,2017
0 people found
this helpful
Very pleased, made us feel very comfortable and made the process as easy and quick as possible. Kept in contact with us....
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Comment on agent fees
The agent fees are good.
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“Hills were great with us the whole way though our ......”

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Jul 04,2017
Minithumbup
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Charlotte
By: 'Matt'
Jul 04,2017
0 people found
this helpful
Hills were great with us the whole way though our whole process. They answered all of our questions and got back to us as soon as possible....
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Comment on agent fees
Agents fees were good.
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“My partner and I recently moved into a house let ......”

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Jul 03,2017
Minithumbup
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Rebecca
By: 'PJ'
Jul 03,2017
0 people found
this helpful
My partner and I recently moved into a house let by Hills Residential in Salford. Throughout the process, we dealt with Becky Gibson, who helped us to arrange everything. Becky was extremely responsive and helpful from the point we enquired, and kept us informed throughout ...
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Comment on agent fees
Obviously it would be better if there were no fees, but I gather the fees we paid are consistent with the market. At least in this case the team have clearly worked very hard to justify their fees.
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“We have sold with Hills twice now and would never ......”

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Jul 03,2017
Minithumbup
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Charlotte
By: 'Jules'
Jul 03,2017
0 people found
this helpful
We have sold with Hills twice now and would never use any other agent. Both times, we have only had one day of viewings and sold from those first viewings. They listen to what you tell them, they don't make silly mistakes like some other ...
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Comment on agent fees
Good
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“all the staff were very helpful in what was a ......”

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Jul 02,2017
Minithumbup
By: 'mark'
Jul 02,2017
0 people found
this helpful
all the staff were very helpful in what was a difficult sale for them with the clause I had written into the contract. they never gave in and found the perfect couple for the property....
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Comment on agent fees
very competetive
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“Martin was immediately helpful and assisted with getting our home ......”

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Jul 02,2017
Minithumbup
Staff profile picture
Martin
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Charlotte
By: 'Lisa'
Jul 02,2017
0 people found
this helpful
Martin was immediately helpful and assisted with getting our home on the market right away. Charlotte then dealt with the follow up of our viewings with us and was in constant communication until we completed. We couldnt have asked for a smoother process from Hills....
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Comment on agent fees
A bit higher than others we have been made aware of but not extortionate.
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“By far the best experience I ever had with a ......”

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Jun 26,2017
Minithumbup
By: 'Monica'
Jun 26,2017
0 people found
this helpful
By far the best experience I ever had with a real estate agency in all my years living in Manchester. I was very impressed with the level of professionalism that Abigail and her team displayed - they guided me through the entire process, answered all ...
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“I think she's the most friendly and cute agent of ......”

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Jun 22,2017
Minithumbup
Staff profile picture
Rebecca
By: 'Calin'
Jun 22,2017
0 people found
this helpful
I think she's the most friendly and cute agent of all I've met. We were very lucky to find this agency and we were especially lucky to have Rebecca as an agent. Careful, thoughtful, friendly but also a very good professional.I have a great ...
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Comment on agent fees
Absolutely reasonable.
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“Since the initial meeting with Chris Robinson I was immediately ......”

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Jun 20,2017
Minithumbup
By: 'Roy'
Jun 20,2017
0 people found
this helpful
Since the initial meeting with Chris Robinson I was immediately impressed by his honesty and professionalism. Yes, I know, not words you used to associate with estate agents. Our sale was then passed to Catalina Matei who also proved to be professional, efficient and genuinely ...
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Comment on agent fees
Average costs for a sale but well worth using the company as they were excellent.
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“The service I received from Catalina was outstanding she is ......”

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Jun 20,2017
Minithumbup
By: 'Marie'
Jun 20,2017
0 people found
this helpful
The service I received from Catalina was outstanding she is very responsive to calls and information requests and has been an absolute pleasure to deal with during a stressful time. I can't thank her enough. Chris came to value our property and I was impressed ...
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Comment on agent fees
We benefited from a special offer but I thought they were excellent value for money
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“The service I received from Catalina was outstanding she is ......”

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Jun 20,2017
Minithumbup
By: 'Marie'
Jun 20,2017
0 people found
this helpful
The service I received from Catalina was outstanding she is very responsive to calls and information requests and has been an absolute pleasure to deal with during a stressful time. I can't thank her enough. Chris came to value our property and I was impressed ...
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Comment on agent fees
We benefited from a special offer but I thought they were excellent value for money
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“Catalonia and Chris have been totally fantastic from start to ......”

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Jun 20,2017
Minithumbup
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Chris
By: 'Helen'
Jun 20,2017
0 people found
this helpful
Catalonia and Chris have been totally fantastic from start to finish, reliable and helpful they made the whole process stress free and a positive experience and I am very grateful to them for that. I wouldn't hesitate to recommend them- and have done so twice ...
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Comment on agent fees
Very reasonable
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“Hills were fantastic at every point of selling my house. ......”

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Jun 08,2017
Minithumbup
Staff profile picture
Charlotte
Staff profile picture
Chris
By: 'Marc'
Jun 08,2017
0 people found
this helpful
Hills were fantastic at every point of selling my house. I invited three different agencies to do an initial valuation of the property, and Hills gave what I thought to be the most accurate valuation of and did not seem interested in inflating the estimate ...
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Comment on agent fees
Very reasonable.
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“What an amazing team you have at the Eccles branch. ......”

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May 31,2017
Minithumbup
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Charlotte
By: 'Trish'
May 31,2017
0 people found
this helpful
What an amazing team you have at the Eccles branch. I took the decision to sell my house in February and Jack came to take the pictures and gave me his view on the property. Within 5 days with the help of Charlotte and the rest ...
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Comment on agent fees
Agent fees are very good
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“Nice and relaxed service! all admin. and questions processed very ......”

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May 25,2017
Minithumbup
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Tony Singh-Raudh
By: 'Fraser'
May 25,2017
0 people found
this helpful
Nice and relaxed service! all admin. and questions processed very quickly.. pleasure to deal with, would recommend agency to others...
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Comment on agent fees
Low fee compared to some of the other agencies out there
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“Rebbeca was very helpful in giving the information I needed ......”

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May 25,2017
Minithumbup
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Rebecca
By: 'Oskar'
May 25,2017
0 people found
this helpful
Rebbeca was very helpful in giving the information I needed to help make my choice into moving in my room. Couldn't ask for better help...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

Awards won by Hills

Regional Awards won by Hills

Individual Branch Awards

Eccles, M30

Manchester, M30



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