Hills
4.9/5, 578 reviews
97% recommended
99% sales valuation accuracy
98% sales fee satisfaction
Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true ... show more Hills Residential estate agents listing property for sale in Salford, Manchester & the surrounding areas. An independent estate agent boasting local knowledge, a simple pricing structure and a service second to none. Members of the NAEA we aim to provide our customers with a professional, reliable and honest approach offering true value for money.

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Latest Reviews

 View all Reviews 578
27th Mar 2023
reviewed by 'Emma'
“We can’t recommend Hills highly enough! Olivia and Kirsty were second to none in finding us some lovely tenants ......”
22nd Mar 2023
reviewed by 'Katy Liew'
“Hills have totally exceeded my expectations in the help they gave me in setting up a tenancy for me in ......”
6th Mar 2023
reviewed by 'Sue'
“Just sold my house through Hills and I cannot recommend them enough. Very professional and kept me informed all the ......”
4th Mar 2023
reviewed by 'Vivien'
“I am in the process of selling a property and, even with some difficulties, the service here has been exceptional. ......”
22nd Feb 2023
reviewed by 'Oton'
“Rebacca Gibson is a highly skilled property professional who handled all my transactions in a professional manner. She pays Great ......”
25th Jan 2023
reviewed by 'Suraj'
“Easy to get in touch with, come back to you quickly and knowledgeable. Would use again. Thanks Hills, speak soon...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £60,000 £1,920,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
63 1 98 8 244 4 143 1 10 6
Opening Hours
  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   28
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Hills Branches (view all 3)
Lettings, M30
Salford & Eccles, M30
Swinton, M27

“Very pleased with the service received from start to finish. ......”

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Nov 04,2017
Minithumbup
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Charlotte
By: 'Frank'
Nov 04,2017
0 people found
this helpful
Very pleased with the service received from start to finish. Would highly recommend. Great guys. A pleasure to deal with....
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Comment on agent fees
Competitive fees.
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“Service was exceptional and always there to help. Very welcoming ......”

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Nov 03,2017
Minithumbup
By: 'Mr'
Nov 03,2017
0 people found
this helpful
Service was exceptional and always there to help. Very welcoming and I would be happy to recommend them to anyone....
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“Lovely staff and always happy to help. Very polite and ......”

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Nov 02,2017
Minithumbup
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Rebecca
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Tony Singh-Raudh
By: 'Chan'
Nov 02,2017
0 people found
this helpful
Lovely staff and always happy to help. Very polite and always returned my calls a.s.a.p house is also lovely....
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Comment on agent fees
Not to bad
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“Becky, what can i say. She was amazing, friendly, professional ......”

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Oct 31,2017
Minithumbup
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Rebecca
By: 'Vas'
Oct 31,2017
0 people found
this helpful
Becky, what can i say. She was amazing, friendly, professional and always smiling. She handled our application with the girls at the branch quickly and efficient and before we knew it we had the keys to the property. Becky met us at the property and ...
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Comment on agent fees
Very fair
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“They say buying and selling can be stressful well yes ......”

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Oct 30,2017
Minithumbdown
By: 'Gregg'
Oct 30,2017
0 people found
this helpful
They say buying and selling can be stressful well yes it sure can be but I have to say Hills Estate Agents both the Eccles Branch and the Swinton branch were amazing A special thank for all your hard work dedication support you gave us ...
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Comment on agent fees
good
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“Excellent, smooth and quick sale with Hills. Staff very open ......”

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Oct 26,2017
Minithumbup
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Chris
By: 'Michael'
Oct 26,2017
0 people found
this helpful
Excellent, smooth and quick sale with Hills. Staff very open and honest and always available if needed. Would recommend to others...
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Comment on agent fees
Fees were reasonable and as expected - no hidden extras
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“An excellent service from start to finish. Every member of ......”

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Oct 26,2017
Minithumbup
By: 'Helen'
Oct 26,2017
0 people found
this helpful
An excellent service from start to finish. Every member of staff was helpful and knowledgeable. I can not recommend them more highly....
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“Managed the sale of our property really well, nothing too ......”

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Oct 25,2017
Minithumbup
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Chris
By: 'Cath'
Oct 25,2017
0 people found
this helpful
Managed the sale of our property really well, nothing too much trouble for them. All the staff we spoke to really helpful and professional....
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Comment on agent fees
Fees competitive.
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“Hollie was very helpful, polite and accommodation. A great help ......”

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Oct 18,2017
Minithumbup
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Hollie
By: 'First'
Oct 18,2017
0 people found
this helpful
Hollie was very helpful, polite and accommodation. A great help and support for us buying our first home. Always happy and available to help in any way....
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“I recently purchased a property via Hills Residential. I would ......”

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Oct 16,2017
Minithumbup
By: 'Patrick'
Oct 16,2017
1 people found
this helpful
I recently purchased a property via Hills Residential. I would highly recommend this agent to anyone selling or buying. The staff from start to finish were proactive and professional. The simplicity of my buying experience was profound, entirely hassle free thanks to work by the ...
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Comment on agent fees
Good
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“Nice people, really helpful and quick ! Thanks to Becky Gibson ......”

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Oct 16,2017
Minithumbup
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Rebecca
Staff profile picture
Tony Singh-Raudh
By: 'JT'
Oct 16,2017
0 people found
this helpful
Nice people, really helpful and quick ! Thanks to Becky Gibson who has done all the papers for me in a day. Papers were done in the morning and I could move in in the afternoon....
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Comment on agent fees
Not too bad
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“Rebecca was very helpful when I moved into one of ......”

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Oct 13,2017
Minithumbup
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Rebecca
By: 'Luke'
Oct 13,2017
0 people found
this helpful
Rebecca was very helpful when I moved into one of the properties in the Greater Manchester area. She talked me through my contract and was happy to take my phone calls when I rang to team and was able to speak directly to her. I ...
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Comment on agent fees
Really good fees - everything included - internet - TV downstairs, all bills etc.... - I could not ask for anything better.
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“Always ready to help with any questions I had and ......”

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Oct 01,2017
Minithumbup
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Charlotte
By: 'Justine'
Oct 01,2017
0 people found
this helpful
Always ready to help with any questions I had and any ways got back to me with a answer with in half an hour . Very friendly would recommend hills to anyone selling or buying . A first class service...
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Comment on agent fees
Very good had other agents in and they were over the top and told me they had sold properties in my area and they had took pics off other agents websites and passed them off as there own . When in fact it was hills that had sold the property .
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“The whole process of buying a house was made really ......”

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Oct 01,2017
Minithumbup
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Hollie
By: 'Mel'
Oct 01,2017
0 people found
this helpful
The whole process of buying a house was made really easy by the team at Eccles. Both Abigail and Hollie kept me up to date with everything and were extremely helpful whenever I contacted them, always replying to queries the same day which was really ...
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“During the six month we were in Romney St we ......”

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Sep 29,2017
Minithumbdown
By: 'Juan'
Sep 29,2017
1 people found
this helpful
During the six month we were in Romney St we had several issue and *they didn't help us at all. In the end of the tenancy she neither help us to claim the deposit back. Also, i'm quite sure she, or they, or the agency, ...
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Comment on agent fees
It is not about the fees. Is about how was her behaviour.
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By: Tony Singh-Raudh
Sep 29, 2017
View all comments (1)
I am very sorry to hear that your rental experience was not pleasurable. Unfortunately the issues that arose at the beginning of your tenancy were dealt with as quickly as possible which made the remainder of your tenancy pleasurable. We apologise for the delay in the refund of your deposit as deductions were made due to the lack of cleansiness of the property which you agreed to be deducted. If you wish to contact me so that we can ensure your next rental experience is more pleasurable please f ...

“The staff who worked with us to sell my mother's ......”

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Sep 22,2017
Minithumbup
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Charlotte
By: 'Beryl'
Sep 22,2017
0 people found
this helpful
The staff who worked with us to sell my mother's house and purchase her new house were superb. Nothing was too much trouble, especially when my mother needed help with solicitors forms etc and I couldn't be there. We have used Hills in the past ...
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Comment on agent fees
I think the fees were fair on balance. We were given a fixed price from the outset.
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“Absolutely fantastic service from Hills Residential! Jack provided an efficiant ......”

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Sep 16,2017
Minithumbup
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Charlotte
By: 'Jane'
Sep 16,2017
0 people found
this helpful
Absolutely fantastic service from Hills Residential! Jack provided an efficiant and great valuation. Charlotte completed all the viewings and ensured the selling of my home went smoothly. All my questions were answered as soon as I asked, nothing was too much trouble. Thank you again ...
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Comment on agent fees
The agent fees were fine, what I expected to pay.
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“Very happy with the service from all staff , especially Andy ......”

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Sep 16,2017
Minithumbup
By: 'Kristina'
Sep 16,2017
0 people found
this helpful
Very happy with the service from all staff , especially Andy our mortgage advisor who was very helpful, also Leah who I spoken to on a number of occasions , very polite and easy to talk to, always answers and queries and helped us as it was ...
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Comment on agent fees
I found the agent fees were competitive compared to other agents, I was very happy with the service :)
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“Service has been great. I was able to just leave ......”

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Sep 16,2017
Minithumbup
By: 'Helen'
Sep 16,2017
0 people found
this helpful
Service has been great. I was able to just leave the team to get on with viewings- and there were plenty in the first weeks so the property sold quickly. We had a lot of trouble with my solicitors and the buyers solicitors which made ...
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Comment on agent fees
I think the fees were fair. Not the cheapest , not the most expensive.
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“Charlotte was always friendly,helpful, patient.Always kept me informed ......”

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Sep 15,2017
Minithumbup
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Charlotte
By: 'Raj'
Sep 15,2017
0 people found
this helpful
Charlotte was always friendly,helpful, patient. Always kept me informed as to progress of my purchase. Always answered any queries I had immediately, and returns calls when I leave a message. She communicated with the vendor and vendor's solicitor and got back to me with ...
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Comment on agent fees
Not applicable as I was the purchaser.
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“A very professional, helpful service with regular updates.As well ......”

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Sep 15,2017
Minithumbup
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Charlotte
By: 'JT'
Sep 15,2017
0 people found
this helpful
A very professional, helpful service with regular updates. As well as to Jack who started the sale process, thanks obviously to Charlotte, but also to Leah and Abigail who filled in when necessary....
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Comment on agent fees
Fair
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“I sold my house with hills i dealt with a ......”

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Sep 15,2017
Minithumbup
By: 'Mrs'
Sep 15,2017
0 people found
this helpful
I sold my house with hills i dealt with a number of the staff but the 2 of the above mostly. I thought all the staff were very professional and were always on hand to answer any questions i had, if they didn't know the questions ...
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Comment on agent fees
Only that the fees should reflect on how quickly you sell your house maybe.
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“Me and my boyfriend are first time buyers, and sadly ......”

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Sep 14,2017
Minithumbup
By: 'EmmaB'
Sep 14,2017
0 people found
this helpful
Me and my boyfriend are first time buyers, and sadly our completion took an extra 2 months compared to what it was meant to due to issues on my vendors side. Leah has been supportive through the whole situation as I found it very stressful, and ...
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Comment on agent fees
Good
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“For a first time buyer it's a very nervous thing ......”

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Sep 11,2017
Minithumbup
By: 'Daryl'
Sep 11,2017
0 people found
this helpful
For a first time buyer it's a very nervous thing buying a house. The staff at this branch was very useful at giving us all the information before buying the property and helping us with any additional questions we had throughout the process. Also in ...
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“From outset the girls at Hills were lovely. We viewed ......”

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Sep 06,2017
Minithumbup
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Charlotte
By: 'Vicki'
Sep 06,2017
0 people found
this helpful
From outset the girls at Hills were lovely. We viewed many properties so encountered lots of different agents. The girl that showed us around on day one was great, Charlotte worked hard with our offer and the paperwork. We had to move quickly on everything ...
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“Becky Gibson was fab from start to finish. She made ......”

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Aug 23,2017
Minithumbup
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Rebecca
By: 'Cat'
Aug 23,2017
1 people found
this helpful
Becky Gibson was fab from start to finish. She made the whole application process really swift and easy and replied to all correspondence very quickly. Would definitely recommend to anyone. Thanks for all your help! Cat & James...
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Comment on agent fees
Fees were all fine and having no hidden costs was great.
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“It was a real pleasure dealing with Becky Gibson and ......”

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Aug 23,2017
Minithumbup
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Rebecca
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Tony Singh-Raudh
By: 'Mrs'
Aug 23,2017
0 people found
this helpful
It was a real pleasure dealing with Becky Gibson and Tony Singh-Raudh. There were no problems and they were both charming, friendly and professional. I love our new home and they made it even more of a happy move....
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Comment on agent fees
I think any fees incurred were on par with other agents
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“Being the first time I have done this as a ......”

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Aug 10,2017
Minithumbup
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Rebecca
Staff profile picture
Tony Singh-Raudh
By: 'AA'
Aug 10,2017
0 people found
this helpful
Being the first time I have done this as a Landlady, I found Rebecca to be very helpful, friendly and courteous. She ensured my tenants were exactly what I was looking for - professional and someone who would look after my property. The tenants are ...
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Comment on agent fees
Agent fees are on par with most other agents. If anything I'd say lower in comparison to some of the main agents in the field.
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“Leah and Abi have been brilliant throughout the sale of ......”

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Aug 09,2017
Minithumbup
By: 'lhatchell1'
Aug 09,2017
0 people found
this helpful
Leah and Abi have been brilliant throughout the sale of our current property and purchase of our next property. Nothing has been too much trouble, always on hand to provide advice, chase solicitors and agents and they have kept us fully up to date with ...
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Comment on agent fees
1% fee is perfectly reasonable considering the amount of work the girls have put in to make sure the sale and purchase complete
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“Thank you for your time and effort in selling the ......”

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Aug 04,2017
Minithumbup
By: 'Adam'
Aug 04,2017
0 people found
this helpful
Thank you for your time and effort in selling the house. Jack Murry did the initial opening process and took some great photographs. Leah Bolton then edited and created the brochure/website. We have 9 viewing straight away. Catalina Matei then worked hard organising both party's ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

Awards won by Hills

Regional Awards won by Hills

Individual Branch Awards

Eccles, M30

Manchester, M30



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