Higley Homes
5/5, 92 reviews
100% recommended
100% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
79% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 94% £205,000 £477,000
Lettings 100% 79% £650 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 16 0 34 0 33 0 3 0
Areas covered
  • E6
  • CM21
  • E16
  • CM22
  • IG11
  • CM23
  • E14
  • CM24
  • E13
  • E6
  • E16
Address

Thremhall Park, The Priory, Start Hill
Bishops Stortford
Hertfordshire
CM22 7WE
08000 468123

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“We used Higley Homes to buy our first home and ......”

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Mar 13,2015
Minithumbup
By: 'Lu'
Mar 13,2015
0 people found
this helpful
We used Higley Homes to buy our first home and they couldn't have made the process easier. Both Paul and Kim were unfailingly polite and professional, they kept us updated at every step of the process and took a pragmatic and diplomatic approach towards liaising ...
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By: Paul Higley
Dec 22, 2015
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Thank you so much for taking some time out to write such a thorough review of our sales service. I am pleased to hear your mention of polite and professional and references to our dedication to all parties. Kim and I wish you well in your new home. ...

“A very positive experience. Paul and his team are experts ......”

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Mar 09,2015
Minithumbup
By: 'Happy'
Mar 09,2015
0 people found
this helpful
A very positive experience. Paul and his team are experts in the area. I have used them before for a valuation and he handled the original sale of the house in 2000, so we have history. The property went on the market in October and was ...
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By: Paul Higley
Mar 09, 2015
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Hello Happy Seller, thank you so much for your very positive review and thank you for coming back to us to sell 15 years later than our initial dealings in 2000. All the very best for the future, Paul & Kim. ...

“I have to say that I am so very grateful ......”

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Feb 24,2015
Minithumbup
By: 'Emma'
Feb 24,2015
0 people found
this helpful
I have to say that I am so very grateful to Paul and Kim for how helpful and communicative they have been for the duration of my tenancy. It is always a stressful time making the transition between homes and Higley Homes Ltd really helped ...
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Comment on agent fees
I did a lot of research in the surrounding area of properties and what could be available for the amount of money we were looking to pay. This property was ideal in price and a clean, fresh and cosy flat for a couple. I would say the rent is a very reasonable amount.
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By: Paul Higley
Feb 24, 2015
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Hi Emma, thank you so much for such a lovely review of our letting service, it has been a real pleasure to manage Harrier Way in Beckton and Kim and I wish you all the best in your new property, we are sorry to lose you. ...

“It was real pleasure to deal with Higley Homes estate ......”

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Feb 12,2015
Minithumbup
By: 'Eldar'
Feb 12,2015
0 people found
this helpful
It was real pleasure to deal with Higley Homes estate agency and we must say that their work stands out among those agencies we've already dealt with. Very high quality of service, Paul always kept us up to date, was kindly helping us to proceed ...
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By: Paul Higley
Feb 12, 2015
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Hi Eldar & Oksana, Firstly I must say how much of a pleasure it has been to work with you on the purchase of your new home. Thank you for being so dedicated and organised. I am humbled by such a wonderful review, thank you and all the very best in your new home in Beckton. ...

“Very pleased with the helpful and professional service provided by ......”

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Feb 11,2015
Minithumbup
By: 'Steve'
Feb 11,2015
0 people found
this helpful
Very pleased with the helpful and professional service provided by Paul and Kim at Higley Homes. We sold our house through them, communication was prompt and excellent throughout the whole process. Our minds were put at ease and any queries were answered swiftly. Highly recommend ...
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By: Paul Higley
Feb 12, 2015
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Thank you so much for taking the time to review Higley Homes, I am grateful for you finding me on the internet as we had done business before when I was at another agency covering Beckton. I wish you all the very best and hope that you settle in to your new area and home, Paul Higley ...

“I did not feel rushed or pressurised at any point ......”

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Feb 02,2015
Minithumbup
By: 'Stephen'
Feb 02,2015
0 people found
this helpful
I did not feel rushed or pressurised at any point during the sale of my property and the advice I was given throughout the process was accurate, consistent and reliable. Communication and liaison with all the relevant parties was prompt, courteous and effective. The management ...
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By: Paul Higley
Feb 02, 2015
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Wow...thank you Stephen for such a glowing report of our services, it has been a real pleasure to work with you and I am delighted that you have had such nice things to say as you were recommended to us. All the very best for the future, Paul ...

“By 'Alpay' from E14 Properties , We have purchased a fair ......”

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Jan 30,2015
Minithumbup
By: 'ALPAY'
Jan 30,2015
0 people found
this helpful
By 'Alpay' from E14 Properties , We have purchased a fair number of properties in this area , I have experienced a few dodgy agents and many that never stay on their word. With Higley Homes paul was very professional , I would always be happy to to ...
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By: Paul Higley
Jan 30, 2015
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Hi Mr Ali, many thanks for such a great review of my company. It means a great deal from someone whom has obviously had many dealings with estate agencies over the years. All the best for the future and hope to do business again. ...

“Higley Homes is one of the best letting agencies we ......”

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Jan 19,2015
Minithumbup
By: 'David'
Jan 19,2015
0 people found
this helpful
Higley Homes is one of the best letting agencies we know. Extremely reliable and helpful. Their approach to the client is very rare as they are professionals who care about the comfort of their customers. They treat each person individually making sure they deliver service ...
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By: Paul Higley
Jan 19, 2015
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Hi David, thank you so much for taking the time to offer such a wonderful review of our letting service, all the best Paul Higley ...

“Very pleased with my service and dealings with Paul and ......”

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Jan 12,2015
Minithumbup
By: 'Mr'
Jan 12,2015
0 people found
this helpful
Very pleased with my service and dealings with Paul and Kim from higley homes. They oversee all viewings for my property. Kept me fully informed, gave a helpful and friendly and professional service. I received an accurate and fair price for the property and pleased ...
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Comment on agent fees
Fees were fair
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By: Paul Higley
Jan 12, 2015
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Hi Mr Chamberlain and thank you for such a great review of our service. It was a real pleasure to have worked for you on the sale of your property in Silvertown. Thank you for your patience throughout the process and I am delighted to have got the right result! All the very best to you and your family for the future, Paul. ...

“Right from the outset, Paul was friendly, honest and professional ......”

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Dec 31,2014
Minithumbup
By: 'Bentleys'
Dec 31,2014
0 people found
this helpful
Right from the outset, Paul was friendly, honest and professional in providing advice on the options in the sale of our house. This approach was maintained consistently by both Paul and Kim throughout the process and we have no hesitation in recommending Higley Homes....
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By: Paul Higley
Jan 12, 2015
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Hi and thank you for taking the time to share your thoughts on our service. I am delighted to hear that you felt that we were consistent throughout the process and that you would have no hesitation in suggesting our services to others. All the very best with your new adventure! Paul ...

“From our very first meeting I was impressed by Paul's ......”

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Dec 20,2014
Minithumbup
By: 'Mike'
Dec 20,2014
0 people found
this helpful
From our very first meeting I was impressed by Paul's professionalism. He gave me plenty of information as well as his opinion if asked, but never once did he pressure me in any way. It was always clear that the decisions were mine to make, ...
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Comment on agent fees
The agent's fees were considerably lower than most others I contacted. I was initially a little concerned that this might affect the level of effort given to achieving the best possible price but in fact the offer we eventually accepted was equal to the maximum valuation that we had obtained previous to marketing.
Was this helpful? Yes
By: Paul Higley
Dec 22, 2014
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Hi Mike, Kim and I are very grateful for such a great review of our services here at Higley Homes-thank you. I am pleased that you felt that, although our fee is very competitive, we do not offer in any way an inferior service. Thanks again and I look forward to taking you up on your kind offer of a visit to Florence. ...

“Compared to the other local estate agents I tried to ......”

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Dec 17,2014
Minithumbup
By: 'Matthew'
Dec 17,2014
1 people found
this helpful
Compared to the other local estate agents I tried to engage, Paul was a breath of fresh air. He developed a professional advert was happy to let me review the listing for my property before it went public, and was the only one to take ...
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By: Paul Higley
Dec 18, 2014
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Hi Matthew, thank you for such a wonderful review of our services. I am always happy to flex our service where necessary and as I have total confidence in our presentation I am always happy for owners to view our property advert prior to marketing. Thank you for using Higley Homes. ...

“I bought a property with Higley Homes and I was ......”

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Nov 26,2014
Minithumbup
By: 'Senna'
Nov 26,2014
0 people found
this helpful
I bought a property with Higley Homes and I was using Paul. I have dealt with a lot of agents and Higley Homes has been my best experience. The communication was excellent which made the process very smooth and any problems were dealt in a ...
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By: Paul Higley
Nov 27, 2014
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Hi Senna, thank you for taking time to review Higley Homes I am delighted that your experience with us has been better than you have found with other agents. Thank you for making the process smooth and many thanks for your enthusiasm throughout this process. All the best with your investment, Paul. ...

“I have known Kim Silitoe for a number of years ......”

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Nov 14,2014
Minithumbup
By: 'Stella'
Nov 14,2014
0 people found
this helpful
I have known Kim Silitoe for a number of years now and she has always done an outstanding job in looking after my property and more looking after me and advising me on what are my best interests at heart. She has always given me ...
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By: Paul Higley
Nov 14, 2014
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Hi Stella, thank you so much for your very considered review of our rental service. I have passed your comments to Kim and she is thrilled. Thank you for taking the time to offer your review. All the best Paul Higley ...

“We have been renting flats in London for almost ten ......”

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Nov 14,2014
Minithumbup
By: 'Przemek'
Nov 14,2014
0 people found
this helpful
We have been renting flats in London for almost ten years now and have a lot of experience in dealing with estates agencies. A year ago our land lord decided to change managing company. We weren't pleased with such news as in the past changes ...
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By: Paul Higley
Nov 14, 2014
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Hi and thank you very much for taking the time to offer a review on our rental services. Kim and I are so pleased to hear that your experience with Higley Homes has been a positive one. I have passed your very kind comments on to Kim and she has asked that I thank you for your fantastic review. All the best Paul Higley ...

“Paul from Higley homes was very transparent, cooperative and believable ......”

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Nov 13,2014
Minithumbup
By: 'Praveen'
Nov 13,2014
0 people found
this helpful
Paul from Higley homes was very transparent, cooperative and believable agent that I have seen in London. Probably I took the house just because it is Paul who showed it to me and the way he explained things and took me to a comfortable stage ...
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Comment on agent fees
VAT is more and inventory check should be done as part of agent fees.
Was this helpful? Yes
Nov 13, 2014
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Thank you Praveen for your very kind review of our rental service. It has been a real pleasure to help you and your family recently move in to a property. I am glad that you have found our service better than other agencies that you have dealt with in London. I note your comments about the VAT and inventory check. As a VAT registered company we have to collect VAT and as I am sure you will agree our fees clearly stated that VAT would be added, this was clearly marked on the 'Higley Homes fee' ha ...

“Mr Higley was very professional in his approach and was ......”

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Oct 24,2014
Minithumbup
By: 'Ricky'
Oct 24,2014
1 people found
this helpful
Mr Higley was very professional in his approach and was available at all times, he ensured that we were happy and he sold our house in a quick time frame of 2 weeks and gave us his word that he would see the sale through to ...
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By: Paul Higley
Oct 24, 2014
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Hi Mr Thurogood, thank you so much for such a positive review of our services. I am delighted that you have been happy with the service that you have received from Higley Homes. You have been a joy to work with and I wish you both all the best with your moving plans. Let's keep in touch, if only to discuss the West Ham scores! All the best Paul Higley ...

“I really feel very happy and satisfied to have rented ......”

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Oct 16,2014
Minithumbup
By: 'Madhumitha'
Oct 16,2014
0 people found
this helpful
I really feel very happy and satisfied to have rented a house through Higley Homes. Paul and Kim did everything possible from their end to make sure the entire process of letting happened smoothly without making us feel the pressure. Not to forget the fact ...
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By: Paul Higley
Oct 16, 2014
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Hi Madhumitha, thank you for such a great and thorough review of our lettings and management service, in particular for your mention of our positive approach to dealing with any issues and our friendly and polite approach. ...

“Both Kim and Paul have been very professional in managing ......”

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Sep 14,2014
Minithumbup
By: 'M'
Sep 14,2014
0 people found
this helpful
Both Kim and Paul have been very professional in managing the lettings of my 2 properties. When dealing with prospective tenants on one of my properties that was up for re-let, Paul was very helpful with his advice in selecting the right tenant for the flat. ...
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Comment on agent fees
The management/letting fees charged are very competitive but the service provided has been excellent.
Was this helpful? Yes
By: Paul Higley
Sep 23, 2014
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Thank you for such a positive review of our lettings & management service, we have very much enjoyed working for you on the management of your two properties in Beckton and are very pleased that we managed to find you such great tenants. ...

“EThis is the second time I have sold my house ......”

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Aug 15,2014
Minithumbup
By: 'Kathy'
Aug 15,2014
0 people found
this helpful
EThis is the second time I have sold my house the first experience was not positive with another agent, dealing with Paul higley was a pleasure from beginning to end of the sale. From the initial presentation of his services he researched well our house ...
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By: Paul Higley
Aug 15, 2014
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Hi Kathy, I have read your comments with great interest and I am very grateful that you have taken the time to submit such an in depth review. This will help others to understand our business flexibility and ethos and I thank you. All the very best for the future, Paul Higley ...

“Paul was great at managing expectations from a buyers point ......”

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Aug 15,2014
Minithumbup
By: 'Ginna'
Aug 15,2014
1 people found
this helpful
Paul was great at managing expectations from a buyers point of view and as a first time buyer, he helped me with my purchase from a legal perspective. He not only made the sale go smoothly, he guided me through the things I needed to ...
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By: Paul Higley
Aug 15, 2014
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Hi Ginna, I hope that you are settling in to your new home in Beckton and thank you so much for such a fantastic review of my company. It was a real pleasure to read. All the best Paul ...

“Dealing with Paul Higley was a great experience: among all ......”

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Aug 14,2014
Minithumbup
By: 'Francesca'
Aug 14,2014
0 people found
this helpful
Dealing with Paul Higley was a great experience: among all the estate agents I had to contact to find a house he was the more respectful, nicer, honest one. Every step of the process was transparent and carried on with professionality and integrity. Every doubt ...
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By: Paul Higley
Aug 14, 2014
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Your review made for a wonderful read and thank you so much for taking the time to offer your opinion on our service. It has been a real pleasure to help throughout this process and I very much look forward to hearing from you in the future, All the best and good luck in your new home, Paul Higley ...

“It has been a pleasure to deal with a company ......”

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Aug 12,2014
Minithumbup
By: 'Mihai'
Aug 12,2014
0 people found
this helpful
It has been a pleasure to deal with a company that still has a strong commitment to customer service. Paul was very approachable and friendly and made us feel completely comfortable with the process. We would not hesitate to recommend him....
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Comment on agent fees
One of the cheapest in the area
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By: Paul Higley
Aug 13, 2014
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Thank you Mihai for such a wonderful review, it has been such a pleasure to work with you and your family and I wish you all well on your new adventure! All the very best Paul ...

“I received first class service from Paul. He was always ......”

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Aug 04,2014
Minithumbup
By: 'Marina'
Aug 04,2014
0 people found
this helpful
I received first class service from Paul. He was always attentive and friendly. He always kept me updated with a progress of the purchase, instantly replied to all enquiries. I would recommend Higley Homes at any time....
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By: Paul Higley
Aug 04, 2014
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Thank you Marina for your kind review of our services. May I take this opportunity to wish you well in your new home. ...

“Paul and Kim give a service that is much more ......”

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Jul 25,2014
Minithumbup
By: 'Sophiec'
Jul 25,2014
0 people found
this helpful
Paul and Kim give a service that is much more personal than other estate agents, feeling that selling and buying is not just a process to go through. There are extremely welcoming, very understanding, professional and made the process very easy. Definitely recommend and will ...
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By: Paul Higley
Jul 26, 2014
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Thank you so much for such a wonderful review of our service. I am delighted that you have commented on the personal service that we strive to deliver. We very much look forward to hearing from you in the future, all the best Paul & Kim ...

“Excellent service provided. Any problems experienced by the Tenant dealt ......”

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Jul 11,2014
Minithumbup
By: 'Morris'
Jul 11,2014
0 people found
this helpful
Excellent service provided. Any problems experienced by the Tenant dealt with promptly and efficiently. Firstly advised by telephone and then email, providing detailed estimates and arranging for works to be carried out asap. Clear concise rental statements and payment received on the due date with ...
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Comment on agent fees
Very good value for money
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“Paul was exceptionally helpful in pushing through our sale when ......”

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Jun 30,2014
Minithumbup
By: 'Mr'
Jun 30,2014
1 people found
this helpful
Paul was exceptionally helpful in pushing through our sale when the vendor's solicitor were falling behind. Paul is a very honest and trustworthy agent and we would have no qualms with using his services again for sale or purchase....
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By: Paul Higley
Jul 01, 2014
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Thank you very much for your generous review of our services. I am happy to hear that your experience of using us to purchase your home was a positive one and that you would not hesitate in using us again in the future. All the best Paul ...

“I found Paul Higley to be extremelly professional. Very helpful ......”

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Jun 19,2014
Minithumbup
By: 'WR'
Jun 19,2014
1 people found
this helpful
I found Paul Higley to be extremelly professional. Very helpful giving good advice and very understanding.He would also respond very quickly. I would Advise anyone considering buying or selling a property to use him....
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By: Paul Higley
Jun 19, 2014
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Thank you very kindly for your your very positive review of Higley Homes and your specific mention of our commitment in returning calls very promptly. I m delighted that you would suggest our services to others and it leaves me to wish you well on your new adventure, all the best Paul Higley ...

“Paul is a very nice person. Because we are first ......”

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May 29,2014
Minithumbup
By: 'Terry'
May 29,2014
1 people found
this helpful
Paul is a very nice person. Because we are first time buyer, he gave us lots help during our purchase. He also gave us a lot s good idea and advise whenever he is in the office or even on the way back to home. ...
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“Excellent service.A genuine commitment to supporting all parties in ......”

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May 22,2014
Minithumbup
By: 'julian'
May 22,2014
1 people found
this helpful
Excellent service. A genuine commitment to supporting all parties in getting clear understanding and decision making. Polite, experienced; knowledgeable and supportive....
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By: Paul Higley
May 22, 2014
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Thank you Julian for your kind review of Higley Homes it has been a pleasure dealing with you and I wish you both well for the future, All the best Paul ...
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Last updated at 2:24 PM 17/05/2017 by allAgents

Awards won by Higley Homes

Regional Awards won by Higley Homes

Individual Branch Awards

Bishops Stortford, CM22



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