100% sales valuation accuracy
94% sales fee satisfaction
100% lettings valuation accuracy
79% lettings fee satisfaction
Latest Reviews
View all Reviews 92
30th May 2017
reviewed by 'Susannah'
12th Apr 2017
reviewed by 'Caroline760'
13th Nov 2016
reviewed by 'Hollie&Jermaine'
5th Oct 2016
reviewed by 'Tom'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 94% | £205,000 | £477,000 |
| Lettings | 100% | 79% | £650 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 16 | 0 | 34 | 0 | 33 | 0 | 3 | 0 |
Areas covered
- E6
- CM21
- E16
- CM22
- IG11
- CM23
- E14
- CM24
- E13
- E6
- E16
Address
Thremhall Park, The Priory, Start Hill
Bishops Stortford
Hertfordshire
CM22 7WE
08000 468123
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Estate agents
Mar 13,2015
Mar 13,2015
0
people found
this helpful
this helpful
We used Higley Homes to buy our first home and they couldn't have made the process easier. Both Paul and Kim were unfailingly polite and professional, they kept us updated at every step of the process and took a pragmatic and diplomatic approach towards liaising ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 22, 2015
View all comments
(1)
Thank you so much for taking some time out to write such a thorough review of our sales service. I am pleased to hear your mention of polite and professional and references to our dedication to all parties. Kim and I wish you well in your new home. ...
Mar 09,2015
Mar 09,2015
0
people found
this helpful
this helpful
A very positive experience. Paul and his team are experts in the area. I have used them before for a valuation and he handled the original sale of the house in 2000, so we have history.
The property went on the market in October and was ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09, 2015
View all comments
(1)
Hello Happy Seller, thank you so much for your very positive review and thank you for coming back to us to sell 15 years later than our initial dealings in 2000. All the very best for the future, Paul & Kim. ...
Feb 24,2015
Feb 24,2015
0
people found
this helpful
this helpful
I have to say that I am so very grateful to Paul and Kim for how helpful and communicative they have been for the duration of my tenancy.
It is always a stressful time making the transition between homes and Higley Homes Ltd really helped ...
read full review
read full review
Comment on agent fees
I did a lot of research in the surrounding area of properties and what could be available for the amount of money we were looking to pay. This property was ideal in price and a clean, fresh and cosy flat for a couple. I would say the rent is a very reasonable amount.
Was this helpful?
Yes
Yes
Feb 24, 2015
View all comments
(1)
Hi Emma, thank you so much for such a lovely review of our letting service, it has been a real pleasure to manage Harrier Way in Beckton and Kim and I wish you all the best in your new property, we are sorry to lose you. ...
Feb 12,2015
Feb 12,2015
0
people found
this helpful
this helpful
It was real pleasure to deal with Higley Homes estate agency and we must say that their work stands out among those agencies we've already dealt with. Very high quality of service, Paul always kept us up to date, was kindly helping us to proceed ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12, 2015
View all comments
(1)
Hi Eldar & Oksana, Firstly I must say how much of a pleasure it has been to work with you on the purchase of your new home. Thank you for being so dedicated and organised. I am humbled by such a wonderful review, thank you and all the very best in your new home in Beckton. ...
Feb 11,2015
Feb 11,2015
0
people found
this helpful
this helpful
Very pleased with the helpful and professional service provided by Paul and Kim at Higley Homes. We sold our house through them, communication was prompt and excellent throughout the whole process. Our minds were put at ease and any queries were answered swiftly. Highly recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12, 2015
View all comments
(1)
Thank you so much for taking the time to review Higley Homes, I am grateful for you finding me on the internet as we had done business before when I was at another agency covering Beckton. I wish you all the very best and hope that you settle in to your new area and home, Paul Higley ...
Feb 02,2015
Feb 02,2015
0
people found
this helpful
this helpful
I did not feel rushed or pressurised at any point during the sale of my property and the advice I was given throughout the process was accurate, consistent and reliable.
Communication and liaison with all the relevant parties was prompt, courteous and effective.
The management ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02, 2015
View all comments
(1)
Wow...thank you Stephen for such a glowing report of our services, it has been a real pleasure to work with you and I am delighted that you have had such nice things to say as you were recommended to us. All the very best for the future, Paul ...
Jan 30,2015
Jan 30,2015
0
people found
this helpful
this helpful
By 'Alpay' from E14 Properties , We have purchased a fair number of properties in this area , I have experienced a few dodgy agents and many that never stay on their word.
With Higley Homes paul was very professional , I would always be happy to to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 30, 2015
View all comments
(1)
Hi Mr Ali, many thanks for such a great review of my company. It means a great deal from someone whom has obviously had many dealings with estate agencies over the years. All the best for the future and hope to do business again. ...
Jan 19,2015
Jan 19,2015
0
people found
this helpful
this helpful
Higley Homes is one of the best letting agencies we know. Extremely reliable and helpful. Their approach to the client is very rare as they are professionals who care about the comfort of their customers. They treat each person individually making sure they deliver service ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 19, 2015
View all comments
(1)
Hi David, thank you so much for taking the time to offer such a wonderful review of our letting service, all the best Paul Higley ...
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
Very pleased with my service and dealings with Paul and Kim from higley homes. They oversee all viewings for my property. Kept me fully informed, gave a helpful and friendly and professional service. I received an accurate and fair price for the property and pleased ...
read full review
read full review
Comment on agent fees
Fees were fair
Was this helpful?
Yes
Yes
Jan 12, 2015
View all comments
(1)
Hi Mr Chamberlain and thank you for such a great review of our service. It was a real pleasure to have worked for you on the sale of your property in Silvertown. Thank you for your patience throughout the process and I am delighted to have got the right result! All the very best to you and your family for the future, Paul. ...
Dec 31,2014
Dec 31,2014
0
people found
this helpful
this helpful
Right from the outset, Paul was friendly, honest and professional in providing advice on the options in the sale of our house. This approach was maintained consistently by both Paul and Kim throughout the process and we have no hesitation in recommending Higley Homes....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12, 2015
View all comments
(1)
Hi and thank you for taking the time to share your thoughts on our service. I am delighted to hear that you felt that we were consistent throughout the process and that you would have no hesitation in suggesting our services to others. All the very best with your new adventure! Paul ...
Dec 20,2014
Dec 20,2014
0
people found
this helpful
this helpful
From our very first meeting I was impressed by Paul's professionalism. He gave me plenty of information as well as his opinion if asked, but never once did he pressure me in any way. It was always clear that the decisions were mine to make, ...
read full review
read full review
Comment on agent fees
The agent's fees were considerably lower than most others I contacted. I was initially a little concerned that this might affect the level of effort given to achieving the best possible price but in fact the offer we eventually accepted was equal to the maximum valuation that we had obtained previous to marketing.
Was this helpful?
Yes
Yes
Dec 22, 2014
View all comments
(1)
Hi Mike, Kim and I are very grateful for such a great review of our services here at Higley Homes-thank you. I am pleased that you felt that, although our fee is very competitive, we do not offer in any way an inferior service. Thanks again and I look forward to taking you up on your kind offer of a visit to Florence. ...
Dec 17,2014
Dec 17,2014
1
people found
this helpful
this helpful
Compared to the other local estate agents I tried to engage, Paul was a breath of fresh air. He developed a professional advert was happy to let me review the listing for my property before it went public, and was the only one to take ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18, 2014
View all comments
(1)
Hi Matthew, thank you for such a wonderful review of our services. I am always happy to flex our service where necessary and as I have total confidence in our presentation I am always happy for owners to view our property advert prior to marketing. Thank you for using Higley Homes. ...
Nov 26,2014
Nov 26,2014
0
people found
this helpful
this helpful
I bought a property with Higley Homes and I was using Paul. I have dealt with a lot of agents and Higley Homes has been my best experience. The communication was excellent which made the process very smooth and any problems were dealt in a ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27, 2014
View all comments
(1)
Hi Senna, thank you for taking time to review Higley Homes I am delighted that your experience with us has been better than you have found with other agents. Thank you for making the process smooth and many thanks for your enthusiasm throughout this process. All the best with your investment, Paul. ...
Nov 14,2014
Nov 14,2014
0
people found
this helpful
this helpful
I have known Kim Silitoe for a number of years now and she has always done an outstanding job in looking after my property and more looking after me and advising me on what are my best interests at heart. She has always given me ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14, 2014
View all comments
(1)
Hi Stella,
thank you so much for your very considered review of our rental service. I have passed your comments to Kim and she is thrilled. Thank you for taking the time to offer your review. All the best Paul Higley ...
Nov 14,2014
Nov 14,2014
0
people found
this helpful
this helpful
We have been renting flats in London for almost ten years now and have a lot of experience in dealing with estates agencies. A year ago our land lord decided to change managing company. We weren't pleased with such news as in the past changes ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14, 2014
View all comments
(1)
Hi and thank you very much for taking the time to offer a review on our rental services. Kim and I are so pleased to hear that your experience with Higley Homes has been a positive one. I have passed your very kind comments on to Kim and she has asked that I thank you for your fantastic review. All the best Paul Higley ...
Nov 13,2014
Nov 13,2014
0
people found
this helpful
this helpful
Paul from Higley homes was very transparent, cooperative and believable agent that I have seen in London. Probably I took the house just because it is Paul who showed it to me and the way he explained things and took me to a comfortable stage ...
read full review
read full review
Comment on agent fees
VAT is more and inventory check should be done as part of agent fees.
Was this helpful?
Yes
Yes
Nov 13, 2014
View all comments
(1)
Thank you Praveen for your very kind review of our rental service. It has been a real pleasure to help you and your family recently move in to a property. I am glad that you have found our service better than other agencies that you have dealt with in London. I note your comments about the VAT and inventory check. As a VAT registered company we have to collect VAT and as I am sure you will agree our fees clearly stated that VAT would be added, this was clearly marked on the 'Higley Homes fee' ha ...
Oct 24,2014
Oct 24,2014
1
people found
this helpful
this helpful
Mr Higley was very professional in his approach and was available at all times, he ensured that we were happy and he sold our house in a quick time frame of 2 weeks and gave us his word that he would see the sale through to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24, 2014
View all comments
(1)
Hi Mr Thurogood, thank you so much for such a positive review of our services. I am delighted that you have been happy with the service that you have received from Higley Homes. You have been a joy to work with and I wish you both all the best with your moving plans. Let's keep in touch, if only to discuss the West Ham scores! All the best Paul Higley ...
Oct 16,2014
Oct 16,2014
0
people found
this helpful
this helpful
I really feel very happy and satisfied to have rented a house through Higley Homes. Paul and Kim did everything possible from their end to make sure the entire process of letting happened smoothly without making us feel the pressure.
Not to forget the fact ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16, 2014
View all comments
(1)
Hi Madhumitha, thank you for such a great and thorough review of our lettings and management service, in particular for your mention of our positive approach to dealing with any issues and our friendly and polite approach. ...
Sep 14,2014
Sep 14,2014
0
people found
this helpful
this helpful
Both Kim and Paul have been very professional in managing the lettings of my 2 properties. When dealing with prospective tenants on one of my properties that was up for re-let, Paul was very helpful with his advice in selecting the right tenant for the flat. ...
read full review
read full review
Comment on agent fees
The management/letting fees charged are very competitive but the service provided has been excellent.
Was this helpful?
Yes
Yes
Sep 23, 2014
View all comments
(1)
Thank you for such a positive review of our lettings & management service, we have very much enjoyed working for you on the management of your two properties in Beckton and are very pleased that we managed to find you such great tenants. ...
Aug 15,2014
Aug 15,2014
0
people found
this helpful
this helpful
EThis is the second time I have sold my house the first experience was not positive with another agent, dealing with Paul higley was a pleasure from beginning to end of the sale. From the initial presentation of his services he researched well our house ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15, 2014
View all comments
(1)
Hi Kathy, I have read your comments with great interest and I am very grateful that you have taken the time to submit such an in depth review. This will help others to understand our business flexibility and ethos and I thank you. All the very best for the future, Paul Higley ...
Aug 15,2014
Aug 15,2014
1
people found
this helpful
this helpful
Paul was great at managing expectations from a buyers point of view and as a first time buyer, he helped me with my purchase from a legal perspective. He not only made the sale go smoothly, he guided me through the things I needed to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15, 2014
View all comments
(1)
Hi Ginna, I hope that you are settling in to your new home in Beckton and thank you so much for such a fantastic review of my company. It was a real pleasure to read. All the best Paul ...
Aug 14,2014
Aug 14,2014
0
people found
this helpful
this helpful
Dealing with Paul Higley was a great experience: among all the estate agents I had to contact to find a house he was the more respectful, nicer, honest one. Every step of the process was transparent and carried on with professionality and integrity. Every doubt ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14, 2014
View all comments
(1)
Your review made for a wonderful read and thank you so much for taking the time to offer your opinion on our service. It has been a real pleasure to help throughout this process and I very much look forward to hearing from you in the future, All the best and good luck in your new home, Paul Higley ...
Aug 12,2014
Aug 12,2014
0
people found
this helpful
this helpful
It has been a pleasure to deal with a company that still has a strong commitment to customer service.
Paul was very approachable and friendly and made us feel completely comfortable with the process. We would not hesitate to recommend him....
read full review
read full review
Comment on agent fees
One of the cheapest in the area
Was this helpful?
Yes
Yes
Aug 13, 2014
View all comments
(1)
Thank you Mihai for such a wonderful review, it has been such a pleasure to work with you and your family and I wish you all well on your new adventure! All the very best Paul ...
Aug 04,2014
Aug 04,2014
0
people found
this helpful
this helpful
I received first class service from Paul. He was always attentive and friendly. He always kept me updated with a progress of the purchase, instantly replied to all enquiries. I would recommend Higley Homes at any time....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04, 2014
View all comments
(1)
Thank you Marina for your kind review of our services. May I take this opportunity to wish you well in your new home. ...
Jul 25,2014
Jul 25,2014
0
people found
this helpful
this helpful
Paul and Kim give a service that is much more personal than other estate agents, feeling that selling and buying is not just a process to go through. There are extremely welcoming, very understanding, professional and made the process very easy. Definitely recommend and will ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26, 2014
View all comments
(1)
Thank you so much for such a wonderful review of our service. I am delighted that you have commented on the personal service that we strive to deliver. We very much look forward to hearing from you in the future, all the best Paul & Kim ...
Jul 11,2014
Jul 11,2014
0
people found
this helpful
this helpful
Excellent service provided. Any problems experienced by the Tenant dealt with promptly and efficiently. Firstly advised by telephone and then email, providing detailed estimates and arranging for works to be carried out asap. Clear concise rental statements and payment received on the due date with ...
read full review
read full review
Comment on agent fees
Very good value for money
Was this helpful?
Yes
Yes
Jun 30,2014
Jun 30,2014
1
people found
this helpful
this helpful
Paul was exceptionally helpful in pushing through our sale when the vendor's solicitor were falling behind. Paul is a very honest and trustworthy agent and we would have no qualms with using his services again for sale or purchase....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 01, 2014
View all comments
(1)
Thank you very much for your generous review of our services. I am happy to hear that your experience of using us to purchase your home was a positive one and that you would not hesitate in using us again in the future. All the best Paul ...
Jun 19,2014
Jun 19,2014
1
people found
this helpful
this helpful
I found Paul Higley to be extremelly professional. Very helpful giving good advice and very understanding.He would also respond very quickly. I would
Advise anyone considering buying or selling a property to use him....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19, 2014
View all comments
(1)
Thank you very kindly for your your very positive review of Higley Homes and your specific mention of our commitment in returning calls very promptly. I m delighted that you would suggest our services to others and it leaves me to wish you well on your new adventure, all the best Paul Higley ...
May 29,2014
May 29,2014
1
people found
this helpful
this helpful
Paul is a very nice person. Because we are first time buyer, he gave us lots help during our purchase. He also gave us a lot s good idea and advise whenever he is in the office or even on the way back to home.
...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2014
May 22,2014
1
people found
this helpful
this helpful
Excellent service.
A genuine commitment to supporting all parties in getting clear understanding and decision making.
Polite, experienced; knowledgeable and supportive....
read full review
read full review
Was this helpful?
Yes
Yes
May 22, 2014
View all comments
(1)
Thank you Julian for your kind review of Higley Homes it has been a pleasure dealing with you and I wish you both well for the future, All the best Paul ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:24 PM 17/05/2017 by allAgents
Best Letting Agent in CM22 
Best Estate Agent in Barking 
