Hicks Hadley Estate Agents
4.4/5, 136 reviews
85% recommended
90% lettings valuation accuracy
79% lettings fee satisfaction
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Latest Reviews

 View all Reviews 136
24th Oct 2021
reviewed by 'Dawn'
“As this was my first experience of the rented market, Carl was sympathetic and understanding to my situation. He had ......”
18th Oct 2021
reviewed by 'Dark'
“Experience with HH started off fairly well. After putting an offer in for a property, they were helpful in putting ......”
1st Mar 2021
reviewed by 'Mrs'
“Very helpful and courteous . We had a few issues that were professionally sorted out. This took the stress out of ......”
15th Jan 2021
reviewed by 'Sophia'
“With thanks to Sue, we secured a rapid sale. The service was excellent and we were kept updated on proceedings ......”
10th Jan 2021
reviewed by 'Alan'
“Pushed our sale through especially Sue. Always available to listen and seemed to know what was going on. Also chased ......”
9th Jan 2021
reviewed by 'Jake'
“Fascilitated the sale of our property despite COVID-19 restrictions and the fact that for much of the time we were ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 90% 79% £450 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 4 17 11 48 1 20 1 1 3
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hicks Hadley Estate Agents Branches (view all 2)
Halesowen, B63
Lettings, B63

“Extremely efficient and effective in resolving maintenance problems raised by ......”

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Jul 19,2017
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Julie
By: 'Dawn'
Jul 19,2017
1 people found
this helpful
Extremely efficient and effective in resolving maintenance problems raised by tenants and liaising with us as landlords to ensure rapid solutions....
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“I was very happy with the excellent customer service i ......”

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Jul 04,2017
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John
By: 'Manny'
Jul 04,2017
1 people found
this helpful
I was very happy with the excellent customer service i recieved from john and Sue. I would like to thank you both for helping me purchase my flat. :-)...
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Comment on agent fees
I was a buyer therefore i dnt knw what there fee structure is.
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“Just like to say a big thank you for selling ......”

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Jun 30,2017
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Jon
By: 'Kyri'
Jun 30,2017
1 people found
this helpful
Just like to say a big thank you for selling my house in one week thank you to all the staff that took part...
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Comment on agent fees
Good
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“Sue and her team were excellent throughout the sale process. ......”

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Jun 21,2017
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Sue
By: 'Nigel'
Jun 21,2017
0 people found
this helpful
Sue and her team were excellent throughout the sale process. We mostly dealt with Sue and John and found them both to be extremely helpful and efficient. I would recommend this branch of Hicks Hadley without hesitation....
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Comment on agent fees
Competitive.
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“Excellent service throughout the sales process. I was kept in ......”

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May 19,2017
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Sue
By: 'Mick'
May 19,2017
0 people found
this helpful
Excellent service throughout the sales process. I was kept in touch at all stages and bids made by prospective buyers were discussed with me as they were received. I have used the letting department of Hicks Hadley for some years now and I am pleased ...
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Comment on agent fees
I believe fees are in line with other estate agents and I consider I received value for money.
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“Hicks Hadley recently sold my property for me and did ......”

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Apr 24,2017
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Jon
By: 'Miss'
Apr 24,2017
0 people found
this helpful
Hicks Hadley recently sold my property for me and did a brilliant job. The whole team were pleasant regardless of who you spoke to and Jon in particular was very helpful and provided me with prompt feedback throughout the sale. Sue was also lovely and ...
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Comment on agent fees
The fees charged were reasonable in comparison to other local agents.
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“Very good Agency with wonderful team. Nice attitude towards the ......”

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Apr 15,2017
Minithumbup
By: 'YS'
Apr 15,2017
0 people found
this helpful
Very good Agency with wonderful team. Nice attitude towards the clients - they helped us /me & my family/ to get in our new house on time.Special Thanks to Helen Smith and Carl Page....
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“Hicks Hadley, Halesowen have successfully managed lettings for us for ......”

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Apr 07,2017
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Carl
By: 'Landlord'
Apr 07,2017
1 people found
this helpful
Hicks Hadley, Halesowen have successfully managed lettings for us for the last 12 years. It is great to give business to a local company who know the market. Many thanks to Carl for the recent swift re-letting of a property....
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Comment on agent fees
Fees are competitive when compared with other agencies.
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“Excellent service and outcome from the sales team. I would ......”

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Apr 03,2017
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Sue
By: 'G'
Apr 03,2017
1 people found
this helpful
Excellent service and outcome from the sales team. I would highly recommend their services. The sale of my property was well managed and achieved a great result...
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Comment on agent fees
Very reasonable fees
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“I rented with Hicks Hadley for over two years.Well ......”

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Apr 02,2017
Minithumbdown
By: 'The'
Apr 02,2017
5 people found
this helpful
I rented with Hicks Hadley for over two years. Well what can I say? Words cannot describe how bad they are and how poorly they treated me even though I paid rent on time every month and handed the flat back in better condition then ...
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Comment on agent fees
Agent fee's are bad. They try and charge £90 every 6 months for 'tenancy renewal' despite no change to your details. Fake charge to gain them free money at your expense. This charge is illegal in Scotland by the way.
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“Always very helpful and polite and always friendly and helpful ......”

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Mar 27,2017
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Helen
By: 'Me'
Mar 27,2017
1 people found
this helpful
Always very helpful and polite and always friendly and helpful when speaking in person or on the phone. Highly recommend...
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Comment on agent fees
good
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“From the very start Carl went out of his way ......”

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Mar 24,2017
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Carl
By: 'Fay'
Mar 24,2017
1 people found
this helpful
From the very start Carl went out of his way to help when my initial property had been withdrawn. He picked me up from work and found me a lovely property which although did not match my brief turned out to be actually just what ...
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“Hicks Hadley have been superb estate agents for us as ......”

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Mar 22,2017
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By: 'Mike'
Mar 22,2017
0 people found
this helpful
Hicks Hadley have been superb estate agents for us as first time buyers. The process has been so well managed and we feel that this was massively thanks to Hicks Hadley!...
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Comment on agent fees
Reasonable
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“Acting as a landlord for a lengthy period of time, ......”

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Mar 21,2017
Minithumbup
By: 'Adam'
Mar 21,2017
0 people found
this helpful
Acting as a landlord for a lengthy period of time, I have used Hicks Hadley on many instanes and have always been very pleased with their service. They act in an efficient and timely manner, sort out problems quickly and most of all are personable ...
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Comment on agent fees
Good
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“We have rented our property through Hicks Hadley now for ......”

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Mar 14,2017
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Julie
By: 'Landlord'
Mar 14,2017
3 people found
this helpful
We have rented our property through Hicks Hadley now for around 10 years. We have unfortunately had some maintenance issues to deal with over the last few months, which could have been very stressful. However, Julie was fantastic when helping us to sort the problems and ...
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“I have rented properties now from Hicks Hadley for 7 years ......”

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Mar 11,2017
Minithumbup
By: 'Louise'
Mar 11,2017
1 people found
this helpful
I have rented properties now from Hicks Hadley for 7 years and always found them to be helpful and deal with matters speedily. I have lived in my current property for 4 years and it has a lot of problems which the landlord has been reluctant to ...
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Comment on agent fees
Fees are standard
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“fab feel like I've really been looked after by everyone ......”

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Mar 07,2017
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Carl
By: 'Claire'
Mar 07,2017
3 people found
this helpful
fab feel like I've really been looked after by everyone who works here and can only thank you all from the bottom of my heart Thank You a million times over xxx :-) T...
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Comment on agent fees
Fab very Happy x
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“Have been letting from them for almost a year brilliant ......”

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Mar 02,2017
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Helen
By: 'RP'
Mar 02,2017
0 people found
this helpful
Have been letting from them for almost a year brilliant agents. Anytime something in my flat needs fixing they get it done right away....
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Comment on agent fees
Good
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“I cannot express how impressed I was with the Halesown ......”

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Feb 23,2017
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Sue
By: 'Pauline'
Feb 23,2017
0 people found
this helpful
I cannot express how impressed I was with the Halesown Branch and in particular Sue. She went far and above what could be expected of her, she never once let me down during the whole process in fact she went out of her way to ...
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Comment on agent fees
Worth every penny !
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“Julie has been very efficient and great at actions get ......”

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Jan 30,2017
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Julie
By: 'Excellent'
Jan 30,2017
5 people found
this helpful
Julie has been very efficient and great at actions get any repairs and maintenance required on the apartment I rent as a tenant. Great communication and very good contractors used....
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“Have recently been involved with a relative taking on a ......”

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Dec 04,2016
Minithumbdown
By: 'Shameful'
Dec 04,2016
8 people found
this helpful
Have recently been involved with a relative taking on a rental flat from Hicks Hadley. Despite asking agent several times to make sure that the missing shower be installed before we moved in. They did nothing- and it wasn't done. The flat was absolutely filthy. ...
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“Went to view the property... Found that Hicks had also ......”

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Nov 25,2016
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Helen
By: 'Pleased'
Nov 25,2016
0 people found
this helpful
Went to view the property... Found that Hicks had also booked someone else in to the same slot so it was, in fact, a group viewing. I have noticed that letting agents do this more and more nowadays - possibly to drum up quick business. ...
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Comment on agent fees
Fees: £270 application/referencing fee (for 2 people). Deposit is 1.5 months if no pet in the property, 2 months if having a pet (by agreement) then 1st months rent paid upfront. Fees are very middle ground. Paid 200 more than above for our previous property ! !
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“Hello Carl.Thanks for the opportunity to leave Hicks Hadley ......”

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Nov 01,2016
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Carl
By: 'Jazzy'
Nov 01,2016
2 people found
this helpful
Hello Carl. Thanks for the opportunity to leave Hicks Hadley some feedback. I write this feedback as a landlord's perspective. I have no complaints with the professional service delivery provided by Hicks Hadley, who I have used for many years. Suitable tenants have always been ...
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Comment on agent fees
Not competitive - review necessary
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“We currently rent from this joke of a lettings agency ......”

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Oct 16,2016
Minithumbdown
By: 'Timtim'
Oct 16,2016
7 people found
this helpful
We currently rent from this joke of a lettings agency been in the property for 12 months and honestly if you need maintenance doing it isn't going to get done anytime soon we have made numerous attempts to get maintenance done they don't get in contact ...
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Comment on agent fees
Extortionate
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“Communication, communication, communication.. there just isn't any.. when the rents ......”

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Oct 04,2016
Minithumbdown
By: 'Lynne'
Oct 04,2016
5 people found
this helpful
Communication, communication, communication.. there just isn't any.. when the rents being paid on time, all is well, but any problems... whoah then the proverbial hits the fan... ! charge you for work on your property without being consulted, and even worse fail to get tenant to ...
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“Hicks Hadley have been successfully managing properties for me for ......”

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Aug 10,2016
Minithumbup
By: 'Robin'
Aug 10,2016
2 people found
this helpful
Hicks Hadley have been successfully managing properties for me for over ten years. It is always a pleasure to deal with this customer focussed organisation. The team go the extra mile and give me a service unequalled by any other agent that I have dealt ...
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Comment on agent fees
Fees are competitive and very necessary to support a comprehensive service
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“I write this review based on fact. Hicks Hadley are ......”

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Aug 04,2016
Minithumbdown
By: 'TheBrighton'
Aug 04,2016
7 people found
this helpful
I write this review based on fact. Hicks Hadley are without a doubt very bad letting agents. We have recently bought our first house. Prior to this we rented a property for 3 years through Hicks Hadley while we saved for a deposit. From early on ...
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What agent could do to change your mind?
Bad. They are on par with London fees although based in the Black Country West Midlands.
Attached Filesnbsp;
Comment on agent fees
Bad. They are on par with London fees although based in the Black Country West Midlands.
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“The Sales team were excellent. The sale of the house ......”

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Jul 26,2016
Minithumbup
By: 'RDT'
Jul 26,2016
4 people found
this helpful
The Sales team were excellent. The sale of the house went through smoothly. Our experience with the lettings team as landlords was very poor. Communication was very poor for the 4 years we dealt with them. The owners were NEVER available to speak to to which ...
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Comment on agent fees
We aren't entirely sure what we got for the ‚£90 we paid every month. Not good value for money.
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“We were selling my mums house after she passed away, (......”

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Jul 18,2016
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Sue
By: 'Wendy'
Jul 18,2016
2 people found
this helpful
We were selling my mums house after she passed away, (apologies for such a very late review, but only just came across the link today). This was a difficult time for me. Sue Evans came to the house to value it. Sue was great, she ...
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Comment on agent fees
Found them to reasonable!
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“I have had a property managed by HH for 5 years + ......”

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Jul 15,2016
Minithumbup
By: 'Satisfied'
Jul 15,2016
2 people found
this helpful
I have had a property managed by HH for 5 years + now and although there have been several problems (relatively minor) HH have always pulled out the stops, to the satisfaction of both the tenant and landlord. I cannot recommend them more highly and find all ...
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Comment on agent fees
Fees are competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Hicks Hadley Estate Agents

Regional Awards won by Hicks Hadley Estate Agents

Individual Branch Awards

Halesowen, B63



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