Heritage Property
4.8/5, 355 reviews
97% recommended
92% sales valuation accuracy
98% sales fee satisfaction
84% lettings valuation accuracy
86% lettings fee satisfaction
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Latest Reviews

 View all Reviews 355
30th Apr 2016
reviewed by 'Lottie&Toby'
“We have recently bought our first home through Heritage Properties. Throughout the process Angie Weeks was our lifeline! She was ......”
1st Apr 2016
reviewed by 'Joan'
“Angie was just wonderful. We had set a deadline and at one point it looked like we weren't going to ......”
31st Mar 2016
reviewed by 'Leamhouse'
“I was very happy with the service i received from Heritage / Leaders. I did at times, however, find my dialogue ......”
13th Feb 2016
reviewed by 'J'
“Responsive, helpful, professional from start to finish - would highly recommend. Confident throughout that the house sale was in very ......”
9th Dec 2015
reviewed by 'Mrs'
“Very professional service throughout the sale process. Tom, Angie and all the team we dealt with were professional, proactive and ......”
20th Nov 2015
reviewed by 'Joanne'
“My initial viewing of the property was with James, who has now left Heritage. Hé was extrêmely helpful. After ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 98% £80,000 £700,000
Lettings 84% 86% £490 £1,395
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 0 122 8 97 0 52 0 8 1
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS TDS SAGEagent
Rankings
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Estate agents
Letting agents
Latest Properties

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Heritage Property Branches (view all 2)
Kenilworth Branch, CV8
Leamington Spa Branch, CV32

“Sharon helps to make the letting process as easy as ......”

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Jul 28,2015
Minithumbup
By: 'Eal'
Jul 28,2015
0 people found
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Sharon helps to make the letting process as easy as possible for a prospective landlord, nothing is too much trouble for her....
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By: Sharon Parnell
Jul 29, 2015
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Thank you Elizabeth, for your kind words. It is always a pleasure to help with your growing portfolio, My door is always open to you, Kind Regards Sharon Parnell, Residential Lettings Manager 01926 859216, [email protected] ...

“Sharon was very efficient and friendly from our first meeting ......”

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Jul 26,2015
Minithumbup
By: 'John'
Jul 26,2015
0 people found
this helpful
Sharon was very efficient and friendly from our first meeting and very accommodating. She is very knowledgeable about the rental market and as a first time landlord it was great to deal with someone with that much experience. She was very good at guiding me ...
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Comment on agent fees
Fees seem standard in the market so not much choice to shop around or negotiate over.
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By: Sharon Parnell
Oct 21, 2015
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Thank you John, for taking the time to review Heritage Property and your very positive words. Being a New Landlord - it is very important to ensure you have the right guidance, and for us to maintain a continued excellent customer service and management of your property. Sincere thanks for your recommendations. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...

“The original contact with Mark Wadsworth resulted in an excellent ......”

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Jul 22,2015
Minithumbup
By: 'Datis'
Jul 22,2015
0 people found
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The original contact with Mark Wadsworth resulted in an excellent sales strategy, price and method. This resulted in a first class brochure and early market research. The value of the determined approach was demonstrated with an early offer which was accepted and processed with that ...
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Comment on agent fees
The fees were reasonable and in accordance with standard practice
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By: kd
Jul 22, 2015
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Thank you Mr C for taking the time to review Heritage Property and your very positive words about Mark & Karen in our Kenilworth sales team. I am delighted we were able to help sell your property; thank you for the positive words you have written and I hope we can be of service to you again. Kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...

“The staff at the Kenilworth Branch of Heritage or excellent ......”

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Jul 21,2015
Minithumbup
By: 'Kathy'
Jul 21,2015
0 people found
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The staff at the Kenilworth Branch of Heritage or excellent and go out of their way to help both the Landlord and the tenant. They listen to what you have to say and take this on board your request. I really appreciate the help that ...
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Comment on agent fees
As I send quite a lot of business your way, it would be nice to have a little discount on the percentage charged!
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By: Sharon Parnell
Jul 22, 2015
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Thank you Kathy, for taking the time to review Heritage Property and your very positive words about Aimee & Chris in our Kenilworth Lettings Team. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. Sincere thanks for your recommendations and I hope we can be of service to you again. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 8592 ...

“Both Louise and Angie were really helpful throughout the whole ......”

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Jul 16,2015
Minithumbup
By: 'Rob'
Jul 16,2015
1 people found
this helpful
Both Louise and Angie were really helpful throughout the whole purchasing process, responding promptly to emails and using their own initiative to chase up other parties involved in the purchase without me having to prompt them. They relayed information to me at all stages of ...
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“I decided to go into Heritage office and talk about ......”

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Jul 15,2015
Minithumbup
By: 'hemmingtaylor'
Jul 15,2015
0 people found
this helpful
I decided to go into Heritage office and talk about letting an apartment I owned, Sharon spoke to me at length about the service I could expect from Heritage for a fully managed property . Any questions I asked she was able to answer straight away ...
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By: Sharon Parnell
Oct 21, 2015
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Thank you Wendy, for taking the time to review Heritage Property and your very positive words about the service you received from my team. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use Heritage Property - year after year. Sincere thanks for your recommendations and I hope we can be of continued service. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...

“Both my husband and I were so grateful with all ......”

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Jul 14,2015
Minithumbup
By: 'Mr'
Jul 14,2015
0 people found
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Both my husband and I were so grateful with all the help that Chris gave us in finding a new property we had sold ours and we're looking for a new rented property, this one came up in the morning Chris showed us round in ...
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Comment on agent fees
I thought the fees were very reasonable and fair.
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By: Sharon Parnell
Oct 21, 2015
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Thank you Mr & Mrs Watkins, for taking the time to review Heritage Property and your very positive words about my colleague Chris Turvey. Sincere thanks for your recommendations. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...

“Aimee was very helpful and friendly from the first viewing, ......”

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Jul 13,2015
Minithumbup
By: 'Katie'
Jul 13,2015
0 people found
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Aimee was very helpful and friendly from the first viewing, although our viewing was late in the day she was thorough in showing us around the property and answered any questions we had, she also took the time out to show us how to get ...
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“Very friendly service, excellent response time to enquiries and other ......”

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Jul 13,2015
Minithumbup
By: 'Will'
Jul 13,2015
0 people found
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Very friendly service, excellent response time to enquiries and other communication. The enire application process was very smooth and everything was processed very quickly. Highly recommended....
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“Grant assisted in an exit from lease at short notice ......”

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Jul 10,2015
Minithumbdown
By: 'Marshall'
Jul 10,2015
0 people found
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Grant assisted in an exit from lease at short notice due to family problems, his approach was professional but also sympathetic and very practical The other members of this office i dealt with were also excellant....
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“Our agent was absolutely fantastic .. They sold my property in ......”

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Jul 03,2015
Minithumbup
By: 'Catherine'
Jul 03,2015
0 people found
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Our agent was absolutely fantastic .. They sold my property in a week which was really impressive .. The service I have received has been amazing anything I needed I knew I could phone them up to help and it would get sorted straight away .. Heritage are ...
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Comment on agent fees
Perfect pricing .. I was very impressed
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“Having already had a great experience of buying our new ......”

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Jul 02,2015
Minithumbup
By: 'Timbo'
Jul 02,2015
0 people found
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Having already had a great experience of buying our new house through Heritage we were keen to use them for the sale of our current property. I'm pleased to say that the fantastic service continued and our house sold for full asking price within 24hrs ...
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Comment on agent fees
The fees were very keen, especially considering the top class service we received.
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By: kd
Jul 02, 2015
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Thank you Tim for taking the time to review Heritage Property and your very positive words about James, Karen & Tom in our Kenilworth sales team. I am delighted we were able to help sell your property for a price and timescale you were happy with and that we were able to help find you your new home. Sincere thanks for your recommendations and I hope we can be of service to you again. Kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718 ...

“I am very happy with the service that I received ......”

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Jun 26,2015
Minithumbup
By: 'Mark'
Jun 26,2015
0 people found
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I am very happy with the service that I received from Dan and his colleagues. The entire experience was relaxed , friendly and professional. At no point did I feel rushed or under pressure and Dan seemed very laid back about me taking my time to ...
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“Angie provided support when we needed it, Angie was there ......”

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Jun 26,2015
Minithumbup
By: 'Lynsey'
Jun 26,2015
0 people found
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Angie provided support when we needed it, Angie was there to provide expert advice and guidance and ensured we had a smooth house sale, if Angie was not around Louise was always on hand to help. great team effort....
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Comment on agent fees
cheap compared to other quotes
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“I approached Heritage when i decided to let out my ......”

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Jun 25,2015
Minithumbup
By: 'Excellent'
Jun 25,2015
0 people found
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I approached Heritage when i decided to let out my property. Marc came to my property to view and value it. He was very polite, friendly and professional. Explaining everything to me whilst not putting me under pressure to choose them. When i decided to ...
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Comment on agent fees
I am paying 9% which i negotiated with them.
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“We were given realistic advice about sale price which resulted ......”

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Jun 24,2015
Minithumbup
By: 'Tracey'
Jun 24,2015
0 people found
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We were given realistic advice about sale price which resulted in a quick sale. The service we received after the offer was accepted was excellent, we were kept well informed through the process and when issues arose they were dealt with expertly and with our ...
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By: KD
Jun 24, 2015
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Thank you Tracey for taking the time to review Heritage Property and your positive words about Mark and James in our Kenilworth sales team. I am delighted we were able to help with the sale and sell your property for a price and timescale you were happy with. Sincere thanks for your recommendations and I hope we can be of service to you again. Kind regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...

“Finding a property with this agent was fine, and the ......”

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Jun 24,2015
Minithumbdown
By: 'Tenant'
Jun 24,2015
0 people found
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Finding a property with this agent was fine, and the paperwork, tenancy agreement and reference checking etc. all went smoothly. I would have no problem in using this agent to let a property. However, for managing my tenancy they have been extremely inefficient. I obtained ...
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“Sharon was pleasant and efficient. She clearly knows what she's ......”

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Jun 23,2015
Minithumbup
By: 'Helen'
Jun 23,2015
0 people found
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Sharon was pleasant and efficient. She clearly knows what she's doing and we felt like we were in safe hands. As promised, she found suitable tenants quickly - the same day that the property became available, so we feel very, very pleased. She also got ...
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Comment on agent fees
The fees are high.... but Heritage's fees are comparable with other Estate Agents in the area. Although we would like to have paid less, we certainly can't quibble with the service we received.
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“I was in the unfortunate position to act as Executor ......”

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Jun 21,2015
Minithumbup
By: 'Stephen'
Jun 21,2015
0 people found
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I was in the unfortunate position to act as Executor to both my Father-in-law and then my Mother-in-law's estate in quick succession. In addition, I lived over 100 miles from the property so instructed Heritage without any recommendation to both provide a Probate valuation and then ...
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Comment on agent fees
Spot on
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By: KD
Jun 22, 2015
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Thank you Stephen for taking the time to review Heritage Property and your positive words about Mark and James in our Kenilworth Sales team. I am delighted we were able to help with the sale. Sincere thanks for your recommendations and I hope we can be of service to you again. Kind regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...

“Aimee was very helpful from the start. I can't thank ......”

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Jun 15,2015
Minithumbup
By: 'Alex'
Jun 15,2015
0 people found
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Aimee was very helpful from the start. I can't thank her enough, right the way through after handing over the keys, Aimee has remained helpful sorting through numerous queries and problems we have had! Thank-you...
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“I was really pleased by the service I received from ......”

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Jun 14,2015
Minithumbup
By: 'Katerina'
Jun 14,2015
0 people found
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I was really pleased by the service I received from the Leamington Spa branch of Heritage Property. I put my apartment for let with two different agents as I was hoping to find a good quality tenant as soon as possible. Grant Thoday was very ...
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“Aimee was incredibly professional at all times. Polite and easy ......”

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Jun 12,2015
Minithumbup
By: 'Charlotte'
Jun 12,2015
0 people found
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Aimee was incredibly professional at all times. Polite and easy to talk to, with a relaxed and approachable manor I was impressed with Aimee's service level and knowledge. She was always on hand to offer help or to give information and advice. Delightful lady, my ...
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“First class service from a first class team. Allan was ......”

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Jun 12,2015
Minithumbup
By: 'JL'
Jun 12,2015
0 people found
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First class service from a first class team. Allan was very confident from the onset that my property would sell fast. He was very knowledgeable of the market and gave very good advice. An offer was made on the first day of viewing which I ...
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“Sharon was fantastic and gave a very personalised service. She ......”

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Jun 11,2015
Minithumbup
By: 'Claire'
Jun 11,2015
0 people found
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Sharon was fantastic and gave a very personalised service. She was very kind in what were difficult circumstances and went out of her way to help me....
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Comment on agent fees
Just that they are expensive.
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“My wife and I have used Heritage properties for many ......”

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Jun 04,2015
Minithumbup
By: 'Tony'
Jun 04,2015
0 people found
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My wife and I have used Heritage properties for many years now to find us tenants for our properties. Since she joined the team, Aimee very quickly grasped the type of tenant we like, and went out of her way to familiarise herself with our ...
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By: Sharon Parnell
Jun 10, 2015
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Thank you Tony and Sandie, for your kind words about my colleague Aimee Clutterbuck, and taking the time to review Heritage Property. Aimee always goes that extra mile, to ensure the process runs smoothly for our landlords and tenants. Maintaining a excellent customer service- is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. We really appreciate all feedback given. Please do not hesitate to contact if you require any further informa ...

“Aimee was exceptionally helpful, honest and patient in the search ......”

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May 25,2015
Minithumbup
By: 'Lucy'
May 25,2015
0 people found
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Aimee was exceptionally helpful, honest and patient in the search for a house for myself and my two children. I was looking for a home that ticked many boxes and I felt that she knew what I was searching for. She is a great communicator, ...
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By: Sharon Parnell
Jun 10, 2015
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Thank you Lucy, for your kind words about my colleague Aimee Clutterbuck, and taking the time to review Heritage Property. We like to ensure that the process runs smoothly. I hope you have now settled into your new home - and wish you all the best from the Kenilworth Heritage Lettings Team. Kind regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...

“Marc was incredibly friendly and honest. He was genuinely driven ......”

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May 21,2015
Minithumbup
By: 'Dan'
May 21,2015
0 people found
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Marc was incredibly friendly and honest. He was genuinely driven to help us get the ideal house for us. We provided him with some quite specific qualities we look for in a house and he came back with properties as soon as they went live. ...
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Comment on agent fees
Admin Fee of ‚£234.00 is very reasonable for the high quality and professional service that we received. We also paid a ‚£30 TDS registration fee to help keep our deposit (1 and a half months rent) secure.
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“Both Angie and Alan offered an excellent service and it ......”

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May 20,2015
Minithumbup
By: 'Douglas'
May 20,2015
0 people found
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Both Angie and Alan offered an excellent service and it was lovely to be able to deal with rationale human beings who couldn't do enough for us! A highly committed pair of professionals....
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“Heritage Property are a really organised and friendly estate agents ......”

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May 13,2015
Minithumbup
By: 'JB'
May 13,2015
0 people found
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Heritage Property are a really organised and friendly estate agents to rent from. They have been supportive throughout our time with the company. Daniel Taylor was our contact in the Leamington offices and has always been really efficient at responding and solving any issues. I ...
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By: Grant Thoday
May 23, 2015
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Thank you JB for your kind recommendation. We are a local independent estate agent and the focus is very much on customer service and it's nice this is reflected in your review. If you need anything in the future feel free to contact us. Dear Sophie, Thank you for your kind review regarding your move. We always try and ensure every step of the process is explained before a property is reserved and regular updates ensure an easy transition for everyone. As you state our fees are always explai ...

“James was polite and professional but unfortunately we decided to ......”

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May 08,2015
Minithumbup
By: 'A'
May 08,2015
1 people found
this helpful
James was polite and professional but unfortunately we decided to rent the property instead of sell. Sharon was excellent to work with - polite and helpful. She went the extra mile on a number of occasions and I am extremely grateful that she was in ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:23 PM 17/03/2015 by allAgents

Awards won by Heritage Property

Regional Awards won by Heritage Property

Individual Branch Awards

Kenilworth, CV8

Leamington Spa, CV32



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