Heritage Property
4.8/5, 355 reviews
97% recommended
92% sales valuation accuracy
98% sales fee satisfaction
84% lettings valuation accuracy
86% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 98% £80,000 £700,000
Lettings 84% 86% £490 £1,395
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 0 122 8 97 0 52 0 8 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Sympathic and understanding couple of people. we almost had to ......”

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Feb 13,2013
Minithumbup
By: 'Maggie'
Feb 13,2013
1 people found
this helpful
Sympathic and understanding couple of people. we almost had to lose our deposit when we thought we had found our dream property. But it was not to be and we were able to rent the house we wanted originally with their help....
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By: John Ansell
Feb 19, 2013
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Hi Maggie, I know you are looking forward to moving into your new property and I am sure you will have an enjoyable time living so close to Old Town. Just to pass on both mine and Janets thanks for your kind words. Regards John Ansell(Branch Manager) ...

“Had a boiler problem on Saturday 9th Feb . Grant voluntarily ......”

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Feb 13,2013
Minithumbup
By: 'aprud'
Feb 13,2013
4 people found
this helpful
Had a boiler problem on Saturday 9th Feb . Grant voluntarily came to the property on Saturday evening to provide a temporary fix and organised a plumber to visit the following morning. Very helpful....
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By: Heritage Property
Feb 20, 2013
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Dear Aprud Thanks for your comments. No surprise Grant came out to see you. We'll always help when we can and our plumbers will do their utmost to come out and fix problems even outside of their normal working hours. Enjoy the remainder of your tenancy. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Melanie was incredibly helpful when it came to recently resolving ......”

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Feb 12,2013
Minithumbup
By: 'James'
Feb 12,2013
4 people found
this helpful
Melanie was incredibly helpful when it came to recently resolving an issue with the heating. She looked at all the available options that were in both the interests of the tenant and the landlady. I had a sense that she was going the extra mile ...
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By: Heritage Property
Feb 20, 2013
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Hi James, Thank you for your kind review of Melanie and I'm not surprised that she went the extra mile as she always does. I'm glad your issue was resolved in a satisfactory time and I hope you come home to many warm nights. Best Wishes Grant Thoday – Residential Letting Manager [email protected] 01926 451045 ...

“Olivia kept us and the vendor updated throughout the buying ......”

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Feb 11,2013
Minithumbup
By: 'Simon'
Feb 11,2013
1 people found
this helpful
Olivia kept us and the vendor updated throughout the buying process and assisted in ensuring that the purchase went through as smoothly as possible. Prior to finding this property Olivia sourced and showed us around many other properties and always presented in a professional manner ...
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By: Heritage Property
Feb 19, 2013
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Dear Simon. I am delighted for you and Laura and thank you for your kind words, Olivia will be most pleased with your comments. We always try to communicate as much and as frequently as possible as a company to ensure that our sales complete smoothly. I know Olivia thoroughly enjoys and thrives on the challenge of finding a property for her buyers and really tries to listen to what you are looking for so that she can introduce you to the right house. I am so glad that you are happy with your ...

“The level of service that I received from Harvey at ......”

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Feb 11,2013
Minithumbup
By: 'Mrs'
Feb 11,2013
2 people found
this helpful
The level of service that I received from Harvey at Heritage in Kenilworth was exceptional. He provided an excellent level of friendly customer service and communicated with me on a regular and timely basis to ensure that my purchase of the new property went as ...
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By: Heritage Property
Feb 11, 2013
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Dear Mrs Bliss I am extremely pleased to hear that Harvey has looked after you and your daughter during your sale. He's the newest member of our team but is clearly keeping up our work ethic. Many thanks for your kind note about your experience on the website Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“This is the second time that I have used Heritage ......”

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Feb 01,2013
Minithumbup
By: 'David'
Feb 01,2013
2 people found
this helpful
This is the second time that I have used Heritage to let my flat. They have found a tenant in quick time, and managed to keep the void time between the old tenant moving out and the new guys moving in to a minimum, as ...
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By: Heritage Property
Feb 11, 2013
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Always happy to help David and thanks for reviewing us. Look forward to the next time.Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“This is the first time I have been a landlord ......”

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Feb 01,2013
Minithumbup
By: 'Karl'
Feb 01,2013
3 people found
this helpful
This is the first time I have been a landlord and I was very stressed about it. I asked a few agents out to my house and decided to go for Heritage. The reason I did this was because I found Alex's attitude and knowledge ...
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By: Heritage Property
Feb 11, 2013
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Dear Karl Thank you for the review. I see Alex is slowing down! It normally takes him much less than 2 days to let a property! I will have to have a word! No, seriously, we are very glad to help you and have you as a client. Our record, time wise, for letting a property is about 10 minutes. On many occasions with have turned up with, by prior agreement with a new client, a tenant who has let the property there and then, even before the landlord has completed our paperwork! Our record for gettin ...

“Marc has been extremely helpful with our hunt to find ......”

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Feb 01,2013
Minithumbup
By: 'Suzi'
Feb 01,2013
4 people found
this helpful
Marc has been extremely helpful with our hunt to find a flat in Warwick, especially with us both working, he took the time to get us viewing appointments in the evenings. He has been very attentive and has been so easy to get in contact ...
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By: Heritage Property
Feb 11, 2013
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Hi Suzi & Jordan Thanks for taking the time to review our service and particularly Marc's involvement with your let. The recurrent message through the reviews, on this site, is that we do carry out evening appointments as a matter of course when others do not. We know it helps people out and we'll always do our utmost to do them. Thanks again. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“After having a bad experience with an estate agent, I ......”

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Jan 29,2013
Minithumbup
By: 'Lizzie'
Jan 29,2013
5 people found
this helpful
After having a bad experience with an estate agent, I couldn't believe what a refreshing change Heritage were. From the 1st contact with them they were great, extremely well organised and positive about my property. As soon as my property was for sale viewings were ...
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By: Heritage Property
Feb 11, 2013
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Dear Lizzie We are so please we were able to help and thank you very much for entrusting you property sale to us and for reviewing us on this website - I am thrilled Harvey made such a positive contribution to the sales process for you and thanks for saying you will recommend us. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Faye was very helpful when we were looking for new ......”

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Jan 29,2013
Minithumbup
By: 'Jo'
Jan 29,2013
4 people found
this helpful
Faye was very helpful when we were looking for new tenants for our property. She always kept us informed of any appointments to view the property and any feedback that had been given, always called when she said she would and found us good tenants ...
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By: Heritage Property
Feb 11, 2013
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Hi Jo Thanks for leaving a review. Faye is our longest serving member of staff in Leamington Spa. I think of her as a friend and I am really pleased that you found her as excellent as we do! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Grant Thoday provided a professional and efficient service. He was ......”

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Jan 18,2013
Minithumbup
By: 'Jodie'
Jan 18,2013
3 people found
this helpful
Grant Thoday provided a professional and efficient service. He was very proactive in seeking out possible tenants for the property and found suitable tenants for me within a week of my first contacting him. He has been extremely helpful in advising me as this is ...
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By: Heritage Property
Feb 11, 2013
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Hi Jodie Thanks for reviewing our service. No surprise to me that Grant has done a good job for you! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“I found the sales staff very informative about the property, ......”

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Jan 08,2013
Minithumbup
By: 'Mick'
Jan 08,2013
2 people found
this helpful
I found the sales staff very informative about the property, they were punctual for viewings, pleasant , presentable and professional but most of all friendly....
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By: Heritage Property
Jan 17, 2013
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Thanks very much for your kind comments Mick. Very glad to provide a good service. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“I'm not really one for leaving feedback positive or negative ......”

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Dec 21,2012
Minithumbup
By: 'John'
Dec 21,2012
4 people found
this helpful
I'm not really one for leaving feedback positive or negative but in this instance I feel I should. Both Mark and Louise have acted very pro-actively and professionally in the marketing and subsequent sale of my property, all the inevitable problems that occur with any ...
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By: Heritage Property
Dec 24, 2012
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Dear John Many thanks for giving us some feedback on our service. I am delighted that selling your property through us was a positive experience and, on behalf of the whole team, wish you and your family a very Happy Christmas! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Very friendly and flexible agent. answered all our questions and ......”

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Dec 20,2012
Minithumbup
By: 'leamrenters'
Dec 20,2012
3 people found
this helpful
Very friendly and flexible agent. answered all our questions and was happy to accommodate our viewing times and schedule. easy to contact and responded quickly to any messages we left for him. Overall very easy going, friendly and nice to work with. no problems whatsoever....
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“We have just sold our house with HERITAGE PROPERTY . We ......”

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Dec 19,2012
Minithumbup
By: 'mrs'
Dec 19,2012
2 people found
this helpful
We have just sold our house with HERITAGE PROPERTY . We found their service very professional with well mannnered and helpful staff .We would recommend HERITAGE to friends and family for an efficient and reliable service . Thanks again for all you have done resulting in a ...
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By: Heritage Property
Dec 19, 2012
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Dear Mrs Smith Thank you for your kind words on behalf of Mark,John,Tom, Olivia & Harvey and for your recommendation to your friends and family. It's good of you to review us. Have a wonderful Christmas! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“My experience with Heritage has been superb. Both in 'rentals' ......”

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Dec 13,2012
Minithumbup
By: 'Mrs'
Dec 13,2012
1 people found
this helpful
My experience with Heritage has been superb. Both in 'rentals' and 'sales'. As well as Janet, Mark, I've also dealt with Olivia, Tom and John. The service is fantastic - attentive and knowledgeable. The team know their business and their market. They have successfully marketed ...
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By: Heritage Property
Dec 19, 2012
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Dear Mrs Johal All the staff are delighted by your kind words and thanks so much for taking the time to write them. Your experience echoes the service we aim to offer to all of our clients and it's great to know when the effort of the whole team is appreciated. Thanks again Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“As 1st time buyers our knowledge of the process was ......”

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Dec 12,2012
Minithumbup
By: 'James'
Dec 12,2012
3 people found
this helpful
As 1st time buyers our knowledge of the process was limited at best. I found both Louise Duckworth who we originally put the offer in with and Mark Wadsworth who dealt with us once the process became more difficult both very helpful and professional. Having ...
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By: Heritage Property
Dec 19, 2012
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Dear Jame & Jo Many thanks for your kind review of the service your received from our Leamington sales team and in particular Mark And Louise. We all hope you will both be very happy in your new home.Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Heritage were very helpful all through the process. I initially ......”

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Nov 30,2012
Minithumbup
By: 'Charlie'
Nov 30,2012
2 people found
this helpful
Heritage were very helpful all through the process. I initially booked 3 property viewings with Heritage but having met with me and discussed what I was looking for, Alex found another property that I had not intially considered which turned out to be the property I ...
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By: Heritage Property
Dec 04, 2012
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Dear Charlie Glad to see Alex's high standards are not slipping now we are into December and it's gone a little quieter as is seasonal! I always believe that the quieter winter month's show a good negotiator from an average one when it comes to getting properties let. Alex and indeed the rest of our team always work that bit harder for both tenants and obviously our clients to make some deals happen and your experience shows that. Thanks for taking the time to share it with us! Kindest regards ...

“When I went to book a valuation with Heritage my ......”

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Nov 30,2012
Minithumbup
By: 'Ardha'
Nov 30,2012
2 people found
this helpful
When I went to book a valuation with Heritage my first impression was that they were a very enthusiastic and friendly team who were confident they could sell my house quickly. When Mark valued my house at £10,000 more than three other local agents I was ...
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By: Heritage Property
Dec 04, 2012
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Dear Ardha Hope you are well? You really made the sales teams day with your review. They were all so pleased to prove the other agents wrong! We strive to be proactive and make sales happen and I guess your experience goes some way to proving that. Your kind words really are appreciated and thank you very much for taking the time to review us. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“I dealt with Mark for the purchase of a property ......”

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Nov 23,2012
Minithumbup
By: 'Pete'
Nov 23,2012
5 people found
this helpful
I dealt with Mark for the purchase of a property and found the him to be approachable, helpful and ready to act upon problems in an effort to resolve them. I have confidence in Mark and would recommend his service....
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By: Heritage Property
Dec 03, 2012
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Thanks for your kind comments about Mark Wadsworth. As many clients have mentioned in the reviews on here and in general, he is an excellent estate agent and always well worth talking to about selling property! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“A really positive experience renting my first property from start ......”

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Nov 23,2012
Minithumbup
By: 'Debbie'
Nov 23,2012
1 people found
this helpful
A really positive experience renting my first property from start to finish. I was particularly impressed with the speed and efficiency I received my contract, subsequent phone call to ensure I had received it safely and to see if I had any queries. All the ...
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By: Heritage Property
Dec 04, 2012
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Dear Debbie Thank you for taking the time and trouble to review us. It's always great to know when we are doing a job for our customers and we'll continue to do our best to make sure the rest of your experience with us will be to the same high standard. Best wishes Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Thank you to all at Kenilworth office of Heritage Property ......”

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Nov 22,2012
Minithumbup
By: 'Chris'
Nov 22,2012
3 people found
this helpful
Thank you to all at Kenilworth office of Heritage Property for assisting with our move. Mark Phipps came to see us initially along with other agents from Kenilworth. We chose to go with Heritage as Mark's knowledge of the local market and enthusiasm was a ...
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By: Heritage Property
Dec 04, 2012
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Dear Chris Thanks for taking the time to write such a terrific review of the whole sales team at our branch in Kenilworth. I know everyone was really pleased to help you sell and move and your feedback is much appreciated. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Olivia worked extremely hard to help me to sell my ......”

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Nov 22,2012
Minithumbup
By: 'SB'
Nov 22,2012
2 people found
this helpful
Olivia worked extremely hard to help me to sell my house. she always returned my phone calls, was extremely efficient and kept me up to date with every development. Many thanks to Olivia. She made it all much less stressful....
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By: Heritage Property
Dec 04, 2012
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Dear SB Our aim is to take the stress out of selling property and I am pleased that Olivia has clearly achieved that for you. Thanks very much for taking the time to let us know. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Right from the start this team have been outstanding in ......”

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Nov 15,2012
Minithumbup
By: 'Nick'
Nov 15,2012
5 people found
this helpful
Right from the start this team have been outstanding in letting and maintaining my property. Always prompt, always professional and all round outstanding customer service....
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By: Heritage Property
Nov 19, 2012
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Hi Nick Thanks very much for your kind words and we very much look forward to working with you in the future whilst maintaining the standards of service that you are accustomed too. If you are a landlord reading this and you are looking for a new letting agent,why not call us today or have a look at our fantastic new website which will be live on Dec 1st 2012 - www.heritageproperty.co.uk Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] ...

“We were very happy with this Estate Agents in dealing ......”

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Nov 06,2012
Minithumbup
By: 'Simon'
Nov 06,2012
2 people found
this helpful
We were very happy with this Estate Agents in dealing with our purchase. Myself and my wife had both remarked how much more friendly and informed Olivia / Heritage was compared to some of the other Estate Agents we dealt with during our initial property search. ...
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By: Heritage Property
Nov 19, 2012
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Dear Simon Thanks for taking the trouble to review your experience our using our services. Olivia is great but all out team are completely focused on trying to do out utmost for all our customers and I am glad it shows. We are hope you will be very happy in your new home. Thanks again Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“I was very happy with the way Louise handled the ......”

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Nov 06,2012
Minithumbup
By: 'Holly'
Nov 06,2012
2 people found
this helpful
I was very happy with the way Louise handled the sale, she was very good about chasing solicitor and the buyer. Also she kept me informed of developments. Really promp service, and I would be happy to deal with Louise again....
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By: Heritage property
Apr 24, 2013
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Dear Holly Thanks for your feedback and kind words about Louise, I'm glad we were able to make the sale of your property a smooth process. Best wishes Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“While looking for a property to buy in Kenilworth I ......”

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Nov 04,2012
Minithumbup
By: 'Susy'
Nov 04,2012
6 people found
this helpful
While looking for a property to buy in Kenilworth I dealt with a lot of estate agents but Tom Glancy at hertiage was definitely the most helpful. He remembered my search criteria, so I didn't have to keep reminding him of it every phone call. ...
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By: Heritage Property
Nov 19, 2012
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Dear Susy Thank you very much for taking the time to review us and in particularly for your kind comments about Tom. I am really pleased we were able to make you house hunting experience as easy as it should be! Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“I have been with Heritage for over 5years, mainly managing ......”

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Nov 01,2012
Minithumbup
By: 'faye'
Nov 01,2012
8 people found
this helpful
I have been with Heritage for over 5years, mainly managing properties, occasional buy to let. Faye has been most helpful and very efficient in dealing with all sorts of matters, and the best about her is, when she said she will call back, she will ...
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By: Heritage Property
Nov 19, 2012
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Hi Lizzie Hope you are well? Thanks very much for your kind words about Faye and Louise. They are both very valued members of staff and Faye has been with us for quite sometime now! We are very lucky to have you as a customer too and we value your business and friendship very much.All the best to you. Kindest regards Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“In march 2009 my father took ill and we had to ......”

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Oct 31,2012
Minithumbup
By: 'Linda'
Oct 31,2012
2 people found
this helpful
In march 2009 my father took ill and we had to it his house up for sale. It had been quite some tine since we had sold or bought a property and were cautious about what to do. Heritage valued the property £10,000 higher than the other ...
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By: Heritage property
Apr 24, 2013
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Dear Linda Many thanks for your feedback and kind words. Heritage Property strive to retain our professional reputation, and understand it's often the little things that count. We are always more than happy to go that extra mile for our customers, and are happy that we were able to assist you in such a stressful time' Best wishes for the future Richard Hill - Managing Director of Heritage Property [email protected] 07813 718356 or 01926 428989 ...

“Thank you very much to Olivia and Tom for the ......”

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Oct 31,2012
Minithumbup
By: 'Marie'
Oct 31,2012
3 people found
this helpful
Thank you very much to Olivia and Tom for the help during our purchase. We dealt most with Olivia and found that she was a great agent acting and communicating well for both parties to keep everything on track. Thank you again....
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By: Heritage Property
Nov 01, 2012
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Hi Marie Thanks for taking the time to review our service. I am very pleased that Tom and Olivia made your purchase nice and easy for you and hope that you will be very happy in your new home. Kindest regards John Ansell - Kenilworth Branch Manager [email protected] 01926 859216 or 01926 857334 ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:23 PM 17/03/2015 by allAgents

Awards won by Heritage Property

Regional Awards won by Heritage Property

Individual Branch Awards

Kenilworth, CV8

Leamington Spa, CV32



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