67% sales valuation accuracy
86% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
No description for branch. Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Helliwell & company's biggest strength is the genuinely warm, friendly and professional approach that we offer ...
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No description for branch. Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Helliwell & company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients. Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and, if you want professional help and advice on all aspects of moving home please contact us or call into our office today.
Latest Reviews
View all Reviews 66
13th Jun 2023
reviewed by 'lucia'
13th Jun 2023
reviewed by 'Ben'
23rd Jan 2023
reviewed by 'Kavita D'
13th Dec 2022
reviewed by 'Nathan'
6th Dec 2022
reviewed by 'NASSIMA BEKKAT'
6th Dec 2022
reviewed by 'Kunal'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 86% | £590,000 | £743,000 |
| Lettings | 93% | 94% | £950 | £5,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 40 | 4 | 2 | 1 | 4 | 0 | 0 | 0 |
Areas covered
- W5
- W7
- TW9
- W13
- TW8
- W3
- W4
- W6
Address
The Clock House, 58 St Mary's Road
Ealing,London
Greater London
W5 5EX
0208 799 3810
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Mar 20,2017
Mar 20,2017
1
people found
this helpful
this helpful
We have been extremely impressed with all our dealings with Marco Helliwell and other staff in their offices. They have worked tirelessly to sell both our properties as well as find us a new house. They have taken the time to get to know us ...
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Comment on agent fees
Excellent, competitive and well-considered fee structure has been agreed for the sale of both our properties.
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Mar 08,2017
Mar 08,2017
7
people found
this helpful
this helpful
Joshua Helliwell is entirely useless and an amateur at best. At first he did not show up to view the house we wanted to rent, but rather sent one of his colleagues who dealt with sales and not rentals. Within an hour of viewing the ...
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Comment on agent fees
Terrible considering he made virtually no effort to get us this property but rather wasted our time and his colleagues time going through countless references and bank statements.
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Nov 13, 2018
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(1)
Dear ‘Unkown'
This review has been reported as we believe this to be a false declaration. In order for us to look into your claims further, it would be beneficial if you provided your name and the property address you are relating to? In addition to this, please can you provide the name of the sales consultant who you claim to have shown you around the property in question? We are a professional Agency and treat statements like this very seriously. We have no recollection of the above, ...
Feb 17,2017
Feb 17,2017
1
people found
this helpful
this helpful
I would highly recommend Helliwell & Co. to others, they found me a tenant within two weeks of it coming on the market. Joshua Helliwell came around to value my property and achieved £150 a month more than I originally expected I would achieve. Thank you Joshua & ...
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Comment on agent fees
Very Reasonable
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Aug 23,2016
Aug 23,2016
11
people found
this helpful
this helpful
Dealing with Josh was a nightmare from start to finish. When he turned up late for the initial valuation we should have known from there what was in store for us but naively proceeded with his agency.
He promised us everything and delivered nothing but ...
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Nov 13, 2018
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(1)
Dear ‘Mr Fitzpatrick'
This review has been reported as we believe this to be a false declaration. In order for us to look into your claims further, it would be beneficial if you provided the property address you are relating to? We have not conducted any business nor had any correspondence with a client named Mr Fitzpatrick" – could it be possible that you are referring to another Agency? If so, we would appreciate if you could please remove the incorrect review from the site. We are a ...
Jul 05,2016
Jul 05,2016
9
people found
this helpful
this helpful
Unfortunately, I cannot recommend Josh or Helliwell & Co. Properties. Our experience was that the agency did not meet its obligations and did not communicate adequately.
My husband and I found Helliwell when seeking a short-term let in Ealing. On a Monday, we saw a flat ...
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Comment on agent fees
Fees seemed par for the market, according to our local friends
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Nov 13, 2018
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(1)
Dear ‘Aflevin'
Firstly, we would like to sincerely apologise for the negative experience you have had with the Property and in turn, with Helliwell & Co. As a professional Agency, I'm sure that you can appreciate that it is not our intention to cause distress or upset for any of our clients, regardless of who lies at fault. Unfortunately, it is with great disappointment that we must confirm this is a genuine review. Our team remember this incident very clearly, as it was completely far f ...
Mar 17,2014
Mar 17,2014
2
people found
this helpful
this helpful
Really happy with the service from start to finish, i would recommend Helliwell & Co. to friends and family in the future...
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Vendor Fees
1.5%Landlord Fees
9%Tenant Fees
£0.00 Last updated at 20/03/2023, 9:58 AM by Joshua HelliwellComplaints Procedure
No procedure set.
Last updated at 8:58 AM 20/03/2023 by Joshua Helliwell
Best Letting Agent in W5 
