Hastings International
3.4/5, 136 reviews
63% recommended
91% sales valuation accuracy
98% sales fee satisfaction
59% lettings valuation accuracy
57% lettings fee satisfaction
Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more. show more Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £275,000 £800,000
Lettings 59% 57% £320 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 7 24 29 21 0 24 1 3 13
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Tim was very fast and responsive. He gave us data ......”

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Dec 12,2015
Minithumbup
By: 'Shoheb'
Dec 12,2015
0 people found
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Tim was very fast and responsive. He gave us data which other agents were unable to provide. Also he was always available on mail and phone....
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“Ihave been using Hastings as my letting agent for many ......”

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Dec 08,2015
Minithumbup
By: 'Anne'
Dec 08,2015
0 people found
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Ihave been using Hastings as my letting agent for many years now and they have always found me high quality tenants ensuring little or no problems during their tenancies. I had occasion to contact them yesterday regarding a valuation. I spoke to the Manager, Tim ...
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Comment on agent fees
As I have been with Hastings for some time, they have discounted their fees to me on renewal of a tenancy.
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“The staff at Hastings were very professional, and I was ......”

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Nov 28,2015
Minithumbup
By: 'JDM'
Nov 28,2015
0 people found
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The staff at Hastings were very professional, and I was able to view and secure the property quickly, with plenty of assistance along the way. They were prompt in providing information and at answering questions, and I was very happy with the service....
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“We found a new property to rent in Canada Water ......”

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Nov 27,2015
Minithumbup
By: 'Lucie'
Nov 27,2015
0 people found
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We found a new property to rent in Canada Water area through Hastings International. We would like to recommend especially two of their staff members: Shahid Miah and Dora Kiss. Shahid did two viewings with us, and also showed us another new property that was ...
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“Terrible agency as a landlord.They have invoiced me for ......”

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Nov 25,2015
Minithumbdown
By: 'Terence'
Nov 25,2015
8 people found
this helpful
Terrible agency as a landlord. They have invoiced me for some work in my flat which were never done. It took me 6 months fight with them to get my money back. They pay me back the rent very late (2 weeks after my tenants paid their ...
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What agent could do to change your mind?
Overprice for the service given (which is non existent)
Attached Filesnbsp;
Comment on agent fees
Overprice for the service given (which is non existent)
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“I had a very pleasant experience dealing with Hastings. A ......”

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Nov 25,2015
Minithumbup
By: 'Ovais'
Nov 25,2015
0 people found
this helpful
I had a very pleasant experience dealing with Hastings. A few things which I liked were: 1. The agent was very helpful but at the same time was not pushy at all. Therefore I could look at my options at my leisure without feeling pressured in ...
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Comment on agent fees
I think the fees could be a bit lower. It was definitely more than other agents that I've seen in the same area, esp for things like the check-in fees.
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“After what was becoming a difficult sales process of my ......”

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Nov 13,2015
Minithumbup
By: 'Shelley'
Nov 13,2015
0 people found
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After what was becoming a difficult sales process of my property (involving 2 failed sales over 6 months) I turned to Hasting International for help. They moved fast to get the property marketed, got some viewings booked and then the offers came in. They managed to secure ...
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Comment on agent fees
Slightly higher than I wanted (but they always are!) In fairness they worked with me to agree a rate.
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“From the beginning until the end, dealing with Hasting's International ......”

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Nov 08,2015
Minithumbdown
By: 'DerivQuant'
Nov 08,2015
4 people found
this helpful
From the beginning until the end, dealing with Hasting's International has been a nightmare. Particularly trying to get back my deposit back. It has been over four weeks now since I moved out of my flat and I am still waiting for my deposit to ...
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What agent could do to change your mind?
For the service they provide, they do not deserve any fee. I have been through 3 different estate agents in the past and all of them were much more professional.
Attached Filesnbsp;
Comment on agent fees
For the service they provide, they do not deserve any fee. I have been through 3 different estate agents in the past and all of them were much more professional.
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“We have been renting out our London apartment for more ......”

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Nov 06,2015
Minithumbup
By: 'Herre'
Nov 06,2015
0 people found
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We have been renting out our London apartment for more than a year now. When Bobby took over the letting of our apartment, the communication and arrangements between us as a landlord and Hastings as our management/letting agent, improved significantly! Bobby communicates very well ...
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“As I had already moved out, Hastings arranged for needed ......”

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Oct 13,2015
Minithumbup
By: 'JN'
Oct 13,2015
0 people found
this helpful
As I had already moved out, Hastings arranged for needed repairs and freshened paintwork. Their marketing was effective and they showed the property to a number of viewers. A buyer was quickly found and the sale completed on schedule. I have no hesitation in recommending ...
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Comment on agent fees
Very reasonable for the service provided
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“Tim took over the sale side of my new property ......”

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Oct 10,2015
Minithumbup
By: 'Hannah'
Oct 10,2015
0 people found
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Tim took over the sale side of my new property once a price had been agreed. It was a challenging transaction owing to delays from solicitors and a time pressure from my side to let my existing property during rental busy season. Tim was patient ...
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“I am extremely happy with the service I received from ......”

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Sep 23,2015
Minithumbup
By: 'Sandra'
Sep 23,2015
0 people found
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I am extremely happy with the service I received from Hastings International. I am particularly happy with one of your sales team, Aydin. He made sure I was always notified on updates regarding the property I was enquiring about and was always professional but easily ...
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“Finding the property was not hard. Hastings made sure that ......”

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Aug 31,2015
Minithumbup
By: 'Mindy123'
Aug 31,2015
0 people found
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Finding the property was not hard. Hastings made sure that they were flexible with viewing hours and were quite handy. Once we put an offer in, everything just came to a halt. Amit completely failed at keeping in contact with all of us tenants. We ...
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“I am very happy with the service I received so ......”

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Aug 04,2015
Minithumbup
By: 'Anestis'
Aug 04,2015
0 people found
this helpful
I am very happy with the service I received so far. Bobby is always available and helpful with all the issues raised during the process. I would definitely recommend!...
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“Fantastic service. Got better rent than expected with good tenants. ......”

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Jul 24,2015
Minithumbup
By: 'Aman'
Jul 24,2015
1 people found
this helpful
Fantastic service. Got better rent than expected with good tenants. Excellent communication throughout. Bobby was in touch throughout the process and has been helpful post contract as well. Would highly recommend...
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Comment on agent fees
Good value
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“It is such a pleasure to work with Tim and ......”

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Jul 18,2015
Minithumbup
By: 'Emerson'
Jul 18,2015
0 people found
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It is such a pleasure to work with Tim and Paul with regards to listing my property for sale. From our initial meeting where they carefully explained to me the current market situation in London, to finding me a buyer and guiding me through the ...
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“Tim dealt with the valuation and sale in a positive ......”

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Jul 18,2015
Minithumbup
By: 'Tony'
Jul 18,2015
0 people found
this helpful
Tim dealt with the valuation and sale in a positive and professional manner. We had three estate agents who valued the property and from the moment we met Tim we felt as though he could deliver on his promises and he did. We sold our ...
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“Tim has been exceptionally helpful in sourcing reliable tenants for ......”

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Jul 16,2015
Minithumbup
By: 'Neil'
Jul 16,2015
0 people found
this helpful
Tim has been exceptionally helpful in sourcing reliable tenants for the various properties I own in these blocks. I have had no voids and although this is a lively rentals market, Tim's knowledge of the area and understanding of the rents achievable has been invaluable. ...
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“Having been looking to buy for a long time, I ......”

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Jul 16,2015
Minithumbup
By: 'AJ'
Jul 16,2015
0 people found
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Having been looking to buy for a long time, I had been messed around by a number of agents on a number of other properties before coming to view a property put on the market by Hastings International. Tim was my initial contact in setting ...
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“I was exasperated with estate agents after 8 weeks and about ......”

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Jul 16,2015
Minithumbup
By: 'Jayne'
Jul 16,2015
0 people found
this helpful
I was exasperated with estate agents after 8 weeks and about to give up ....I was lucky to find a flat in the area that I wanted but it was over budget. Luckily Tim was persistent and I succumbed and very happy I am too. I ...
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“Michael did an excellent job. He went far beyond his ......”

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Jul 16,2015
Minithumbup
By: 'Diane'
Jul 16,2015
0 people found
this helpful
Michael did an excellent job. He went far beyond his remit in helping me buy the property I had set my heart on. He was always at the end of the telephone or email when I needed him. I cannot prise him enough for all ...
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“Maciej has very kindly introduced me to Tim Reinardy. Maciej ......”

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Jul 16,2015
Minithumbup
By: 'Helen'
Jul 16,2015
0 people found
this helpful
Maciej has very kindly introduced me to Tim Reinardy. Maciej is very knowledgeable and has been very responsive to my enquiries regarding London properties. Tim has been very diligent in marketing my property and has achieved a good price for its sale. Tim has also ...
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“I have used Hastings International's Rotherhithe office for a number ......”

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Jul 15,2015
Minithumbup
By: 'IK'
Jul 15,2015
0 people found
this helpful
I have used Hastings International's Rotherhithe office for a number of property transactions over the years (purchasing and selling and as a landlady) and have been delighted on every occasion by the high quality and friendly service they have provided. Tim Reinardy in particular is ...
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“The whole process was conducted in an excellent manner with ......”

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Jul 15,2015
Minithumbup
By: 'KEN'
Jul 15,2015
0 people found
this helpful
The whole process was conducted in an excellent manner with regular updates & feedback. As this was sold as an investment property it possibly took longer than it would with one the buyers would move into. That essentially is what the seller pays for a good ...
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Comment on agent fees
Business is business & I have no qualms about the fee. I got in essence the correct buyer.
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“As the managing agents for Pacific Wharf we have dealt ......”

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Jul 15,2015
Minithumbup
By: 'Pacific'
Jul 15,2015
0 people found
this helpful
As the managing agents for Pacific Wharf we have dealt with Hastings International for many years and have found them to be efficient, honest, friendly and helpful....
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“They will ignore you and withhold your money with no ......”

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Apr 13,2015
Minithumbdown
By: 'Vicky'
Apr 13,2015
6 people found
this helpful
They will ignore you and withhold your money with no notification or explanation. In terms of communication skills (if you're lucky to speak to them), they are typical bullies! If I wasn't a busy professional I would definately sue them as a matter of principle!...
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“My first, and also last time I`m dealing with ......”

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Mar 27,2015
Minithumbdown
By: 'Lukasz'
Mar 27,2015
5 people found
this helpful
My first, and also last time I`m dealing with this Estate Agency. No response to my emails. Now I`m waiting a month already to get back my deposit, and still no actions taken by them. I had to take case to small claims ...
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“Tim was extremely on the ball and once had truly ......”

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Mar 20,2015
Minithumbup
By: 'James'
Mar 20,2015
0 people found
this helpful
Tim was extremely on the ball and once had truly established what I wanted, a balcony with river view was diligent in only pursuing that requirement. He was astute enough to know that there was no point in showing me properties which although fitted the ...
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“Maciej & Paul was very helpful and professional when dealing with ......”

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Mar 20,2015
Minithumbup
By: 'Mr'
Mar 20,2015
0 people found
this helpful
Maciej & Paul was very helpful and professional when dealing with me, my property was not completed yet and within 24hours I received a call from the lettings department with a full asking price. **Will recommend to all landlords**!...
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“Excellent service from Hastings re the sale of our flat. ......”

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Mar 19,2015
Minithumbup
By: 'PSE'
Mar 19,2015
0 people found
this helpful
Excellent service from Hastings re the sale of our flat. Tim Reinardy was brilliant in securing a buyer at the asking price in a very short timescale. We couldn't have asked for more,...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:13 PM 19/01/2016 by Tim Reinardy

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