91% sales valuation accuracy
98% sales fee satisfaction
59% lettings valuation accuracy
57% lettings fee satisfaction
Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more.
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Hastings International are a premier London estate agency, specialising in the sale of homes and developments in the South Bank of London, The London Docklands, SE1, Bermondsey and more.
Latest Reviews
View all Reviews 136
17th Jun 2021
reviewed by 'Catherine'
13th Jan 2021
reviewed by 'Chris Johann'
14th Sep 2020
reviewed by 'Rowan'
2nd Jan 2020
reviewed by 'sefik'
3rd Nov 2019
reviewed by 'Simona'
14th Jul 2019
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £275,000 | £800,000 |
| Lettings | 59% | 57% | £320 | £3,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 7 | 24 | 29 | 21 | 0 | 24 | 1 | 3 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Nov 10,2016
Nov 10,2016
0
people found
this helpful
this helpful
found a property to purchase through Hastings and from viewing to completion the agent keep me fully updated throughout and helped me with any questions I had as I was a first time buyer. there were some delays although not the agents fault but to ...
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Comment on agent fees
GOOD
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Oct 30,2016
Oct 30,2016
0
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Megan was very helpful and punctual on my initial viewing, she offered other properties that were in my price range for me to consider.
I was kept updated throughout the whole process and my move from outside of London went very smoothly.
A big thank ...
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Oct 28,2016
Oct 28,2016
0
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Megan was very friendly and informative with regards to finding our perfect home and moving into the property. I would definitely rate it a 5* service....
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Comment on agent fees
Very reasonable.
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Oct 28,2016
Oct 28,2016
0
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very helpful and react fast
work efficiency
She was patient to explain everything to me. And gives me lots of useful information....
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Oct 27,2016
Oct 27,2016
0
people found
this helpful
this helpful
Super Efficient, well informed, punctual and Friendly.
Inspired confidence in your company, a great asset.
Made the experience for searching for a flat a pleasure not a chore,...
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Comment on agent fees
well earned / reasonable.
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Oct 23,2016
Oct 23,2016
0
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I received an exceptional service from Rytis. Dealing with him has definitely been my most pleasant experience when renting a property especially when it comes to updates, super-fast responses and genuine interest of client needs! I do no like to waste my time, I don't ...
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Comment on agent fees
reasonable
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Oct 15,2016
Oct 15,2016
5
people found
this helpful
this helpful
Absolutely spot on with the other bad reviews. He was late as mentioned by other reviewers and was accepting all requests I had initially. But beware as this is only until you agree and sign.
This office has a form that if you sign then ...
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Comment on agent fees
Bad
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Oct 02,2016
Oct 02,2016
5
people found
this helpful
this helpful
- Lied continuously about the situation with our renting offer
- Was late to some appointments
- Didn't showed up at all to some appointments
Overall employed suspicious sales practices. As other reviews suggest, this person is dangerous and so is this agency.
I contacted the ...
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Comment on agent fees
We are awaiting for a refund which they verbally said we qualify for.
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Sep 22,2016
Sep 22,2016
4
people found
this helpful
this helpful
Having left our tenancy which was managed by Hastings International, I can confirm that I've never had such a bad experience wtih an Estate Agent. We are currently awaiting our deposit back which is now almost three months overdue. This was being handled by the ...
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Comment on agent fees
The fee's for this agent are well above all other agents that I have been with before. They like to add on as much as they can to the per person fees to make a tidy profit, most notably the fee for tenant references at £60pp.
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Sep 13,2016
Sep 13,2016
3
people found
this helpful
this helpful
Worst experience I ever had in terms of renting.
Almost impossible to reach, says one thing and does other.
Be careful....
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Sep 06,2016
Sep 06,2016
4
people found
this helpful
this helpful
Despite very rarely writing reviews (and particularly non-positive ones), I have to say my experience with this letting agent has been so horrendous that I was prompted to search for this website and put down these words. I couldn't agree more with some of the ...
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Aug 24,2016
Aug 24,2016
1
people found
this helpful
this helpful
Excellent service. always looked tater me and responded promptly to my many emails whilst my property was being sold. Thank you....
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Comment on agent fees
Acceptable!
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Yes
Aug 02,2016
Aug 02,2016
3
people found
this helpful
this helpful
Unprofessional. Non reliable.
I have arranged a viewing and called multiple times to get a text confirmation (they have got my contact details totally wrong it turned out after a third call) having got the confirmation finally on the day of the viewing i have ...
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Comment on agent fees
N/A
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Jul 27,2016
Jul 27,2016
3
people found
this helpful
this helpful
After over a month of waiting for deposit it still has not cleared into bank account. Inventory matched the check in inventory and so there was no reason to keep the deposit for this length of time. Staff were extremely rude on the phone and ...
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What agent could do to change your mind?
high.Attached Filesnbsp;
Comment on agent fees
high.
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Jul 15,2016
Jul 15,2016
1
people found
this helpful
this helpful
Rented out a new build apartment in Lewisham.
Bobby and the team in the back office were responsive, efficient and easy to work with and we are happy with the outcome.
I would definately use Hastings again or recommend others to do so and this ...
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Comment on agent fees
Good value.
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Yes
Jul 13,2016
Jul 13,2016
0
people found
this helpful
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Ben is the perfect agent, he has the ability to understand well his client's needs and propose the right selection of properties. He offers an excellent and attentive service without being pushy. Highly recommended!...
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Jul 11,2016
Jul 11,2016
1
people found
this helpful
this helpful
Bobby Perfect, my agent, knows his work scope. Other agencies are over priced for what they do and sometimes working very slow or slow processing. Bobby found me a great tenant without me having to fly to London. I hope we keep up the good ...
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Comment on agent fees
Agent's fees is much more reasonable than other agencies. If you can manage the property yourself then you'd save a lot on other agencies fees.
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Jul 06,2016
Jul 06,2016
0
people found
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Prompt and efficient respond.
quite detail in his work and understand his job scope well.
responsible and confident in his commitment....
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Comment on agent fees
good, fair.
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Jul 06, 2016
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(1)
Thank you for your comments Mr. Wong. I hope to work with you again. ...
May 26,2016
May 26,2016
0
people found
this helpful
this helpful
I recently bought a flat through Hastings. After very bad experiences with other agencies some of which even resorted to lies it was refreshing to be able to deal with professional people who do not treat you like an idiot. Working with Aydin was such ...
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Apr 30,2016
Apr 30,2016
1
people found
this helpful
this helpful
Hastings's acted very quickly to our request most of the times and very responsive. They are always there to pick up the calls or return calls on the same day. The team are very friendly and was never aggressive in expecting us to make any ...
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Comment on agent fees
The agent fees are reasonable. We are now using Hastings as our letting agents on the property we purchased from them
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May 25, 2016
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(1)
Dear Kevin,
Thank you so much for your kind comments, we appreciate your continued business, we also note you have only given Hastings a 2 start rating out of the possible 5 and would ask you to request this be change to a level in line with your excellent review. This will be greatly appreciate.
Kind regards
Tim ...
Apr 27,2016
Apr 27,2016
0
people found
this helpful
this helpful
I had and let and sold my property through Hastings International recently, I have found them to be very professional, efficient and helped me throughout the process to achieve a close on the sale. They worked hard to find me a serious buyer, one sale ...
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Comment on agent fees
Very Good
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Yes
Apr 14,2016
Apr 14,2016
0
people found
this helpful
this helpful
Ben was really helpful, who helped me find the right place in an adequate time frame as well as providing a 5 star service,
would recommend to anybody and as a first choice....
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Apr 13,2016
Apr 13,2016
0
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Tim provide a personal service which was very much valued and was a great help in driving the transaction through in good time....
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Apr 08,2016
Apr 08,2016
0
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Tim Reinardy was very helpful from when we first met him.As we live in Cumbria Tim was àble to help us find the necessary people such as house clearance.We were kept well informed and we are pleased with the service....
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Comment on agent fees
The fee negotiated was reasonable.
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Mar 31,2016
Mar 31,2016
9
people found
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EXTREMELY UNPROFESSIONAL!!
We have fought for months to get water damages repaired in the property and we found out that the landlord had not been informed at all. Although we paid the rent and all the fees in time, we were never refunded for for ...
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Comment on agent fees
Bad
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Mar 21,2016
Mar 21,2016
0
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Tim and George sold our flat quickly and an excellent price.They were very reactive and nice.
One thing was not great, they told me I could leave a sofa in the flat and would remove it. They probably forget about it, so I had ...
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Comment on agent fees
Very good
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Yes
Feb 25,2016
Feb 25,2016
0
people found
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this helpful
I felt that the level of service from different people was mixed and varied, hence the rating, due to lack of consistency....
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Feb 11,2016
Feb 11,2016
0
people found
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I am generally very wary of estate agents. But Bobby almost changed my opinion :-) He was professional, responsive, and efficient. I would definitely use Hastings again....
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Comment on agent fees
Not bad if you get out of the renewal fees
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Jan 28,2016
Jan 28,2016
0
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Tim has been exceptional in every sense of the word. For a number of reasons our particular transaction has been difficult, protracted and frustrating. Tim has been very diligent in ensuring that all parties pressed forward and were kept informed of any issues or roadblocks. ...
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Comment on agent fees
N/A
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Jan 18,2016
Jan 18,2016
0
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Having been looking to buy for a long time, I had been messed around by a number of agents on a number of other properties before coming to view a property put on the market by Hastings International.
Tim was my initial contact in setting ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:13 PM 19/01/2016 by Tim Reinardy
