“We would like to say thank you so much to Ale......”
5 Star Review
Jun 17,2021
By:
'Catherine'
Jun 17,2021
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Rent PCM: £114833
Would you recommend?: Yes
Postcode: SE17
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Rent PCM: £114833
Postcode: SE17
0
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We would like to say thank you so much to Alexa Fradd for helping us from the inquiry to referencing and up to the viewing and follow us now regarding the property fixing and all the updates she's very approachable , professional and accomoding anytime i ...
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“Nightmare as a tenant. Got along well with th......”
1 Star Review
Jan 13,2021
By:
'Chris Johann'
Jan 13,2021
Branch: London, 18-20 Shad Thames
Services: Lettings (as a Tenant)
Rent PCM: £2800
Would you recommend?: No
Postcode: E1
Branch: London, 18-20 Shad Thames
Lettings (as a Tenant)
Rent PCM: £2800
Postcode: E1
1
people found
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Nightmare as a tenant. Got along well with the Landlord but even he wanted to change agences.
Louise has been incompetent, petty and slow....
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1
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“I am a landlord and have had to try to interv......”
1 Star Review
Sep 14,2020
By:
'Rowan'
Sep 14,2020
Branch: London, 167b Rotherhithe Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Lettings (as a Landlord)
Postcode: SE16
2
people found
this helpful
I am a landlord and have had to try to intervene to stop Hastings overcharging my tenant - trying to pass on the blame and cost for a mistake they made. It's been a month and half a dozen emails and I still haven't heard ...
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2
people found
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“THINK TWICE, AND DONT WORK WITH THESE PEOPLE...”
1 Star Review
Jan 02,2020
By:
'sefik'
Jan 02,2020
Branch: London, 42 Borough High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EC1V
Branch: London, 42 Borough High Street
Lettings (Prospective customer)
Postcode: EC1V
0
people found
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THEY ARE THE WORST OFFICE.
THEY RENTED THE FLAT, WHICH I PAID FOR THE RESERVATION DEPOSIT, TO ANOTHER PERSON,
AND DID NOT INFORMED ME ABOUT THIS.
DONT WORK WITH THESE PEOPLE...
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“Booked a viewing to see a flat advertised at ......”
1 Star Review
Nov 03,2019
By:
'Simona'
Nov 03,2019
Branch: London, 167b Rotherhithe Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE18
Branch: London, 167b Rotherhithe Street
Lettings (Prospective customer)
Postcode: SE18
2
people found
this helpful
Booked a viewing to see a flat advertised at £315pw. During the viewing the agent says that the rent actually is £325pw and the one advertised at £315pw was taken. After the viewing the agent gave me a piece of paper to fill in if ...
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2
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“Didn't bother to show up...”
1 Star Review
Jul 14,2019
By:
'Martin'
Jul 14,2019
Branch: London, 42 Borough High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE1
Branch: London, 42 Borough High Street
Lettings (as a Landlord)
Postcode: SE1
2
people found
this helpful
Hastings International, London Bridge - made an appointment to value my flat and they didn't bother to show up. If they can't make one appointment, how can they expect me to trust them to manage my property? Terrible service and wasted my time....
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2
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1 Star Review
May 03,2019
By:
'New2London18'
May 03,2019
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: SE1
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: SE1
2
people found
this helpful
We rented from them a very expensive yet beautiful apartment which was riddled with issues. The worst was that we had NO heating and intermittent hot water all of Dec - Feb which meant the apartment was freezing. On top of that, the cooker, the ...
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Comment on agent fees
Very expensive.
2
people found
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“Expensive and useless...”
1 Star Review
Mar 19,2019
By:
'Anonymous'
Mar 19,2019
Branch: London, 18-20 Shad Thames
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW18
Branch: London, 18-20 Shad Thames
Lettings (as a Tenant)
Postcode: SW18
1
people found
this helpful
Expensive fees but we're useless as soon as we moved in. Several changes to property manager that we were never kept updated about. Ignore emails for weeks and don't ever actually put queries forward to landlord....
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Comment on agent fees
Expensive and random charges sporadically without explanation.
1
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“Useless. Don't bother...”
1 Star Review
Mar 02,2019
By:
'Andrew'
Mar 02,2019
Branch: London, 42 Borough High Street
Services: Lettings (Prospective customer)
Rent PCM: £320
Would you recommend?: No
Postcode: SE17
Branch: London, 42 Borough High Street
Lettings (Prospective customer)
Rent PCM: £320
Postcode: SE17
2
people found
this helpful
She canceled the viewing because she didn't have keys to enter the flat???
Not sure why you charge £700 in fees. You wasted half of my day which I'm not gonna get back.
At least speak to the current tenant that you'll have viewings that day. ...
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Comment on agent fees
Very high fees. £700 and and very poor service.
2
people found
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“Will never rent with them again...”
1 Star Review
Feb 05,2019
By:
'GS'
Feb 05,2019
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE1
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Postcode: SE1
3
people found
this helpful
- Zero assistance from their property managers. Took 3 months to repair a broken window in winter, despite chasing on a daily basis. They were only responsive when I found the landlady's email address on Google and emailed her directly...
- It's taking over 2 months to get ...
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3
people found
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“Money never refunded...”
1 Star Review
Jan 30,2019
By:
'Anonymous'
Jan 30,2019
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E16
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Postcode: E16
1
people found
this helpful
Paid 2 weeks worth of deposit and despite referencing has been successful, we were not allowed to move into the apartment due to new requirements from the agent. Have never received deposit money back despite not being allowed to move in by agency. I have sent ...
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1
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“Worst agent in London AVOID...”
1 Star Review
Dec 18,2018
By:
'Upset'
Dec 18,2018
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Rent PCM: £3000
Would you recommend?: No
Postcode: SE1
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Rent PCM: £3000
Postcode: SE1
1
people found
this helpful
As per title, worst letting agent In London. Problems from day one (starting with a move date being delayed by poor service at their end), took 3 months to fix a shower, despite constant chasing and encouragement, and no apologies / compensation. Never received check in report, ...
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Comment on agent fees
Not sure how they justify charging fees given service.
1
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“I GOT MY MONEY BACK BUT HOW MUCH TIME LOST...”
1 Star Review
Dec 03,2018
By:
'rdc'
Dec 03,2018
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW10
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Postcode: NW10
1
people found
this helpful
This is a long story, lasting about 20 days, after that finally I got all my money back.
- We arranged a viewing of a flat in Willesden Green with Zenna.
- The viewing was at 2.30pm: me and my girlfriend arrived there after more than 1...
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Comment on agent fees
crazy high
1
people found
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5 Star Review
Nov 12,2018
By:
'Miriam'
Nov 12,2018
Branch: London, 42 Borough High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE1
Branch: London, 42 Borough High Street
Sales (as a Buyer)
Postcode: SE1
1
people found
this helpful
Lee gave great support. He was available, responsive and knowledgeable. Thanks Lee for enabling us to get the transaction completed so professionally...
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1
people found
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1 Star Review
Sep 11,2018
By:
'Prashant'
Sep 11,2018
Branch: London, 42 Borough High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: E16
Branch: London, 42 Borough High Street
Lettings (Prospective customer)
Postcode: E16
2
people found
this helpful
DO NOT TRUST THIS COMPANY!! They agreed on an offer on certain conditions and then a few days later change conditions and refuse to give back deposit for changes that they have made on renting conditions!!...
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Comment on agent fees
WORST
2
people found
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“Massive help on selling house with crappy solicitors...”
5 Star Review
Jul 27,2018
By:
'ChrisW'
Jul 27,2018
Branch: London, 167b Rotherhithe Street
Services: Sales (as a Vendor)
Sold price: £550000
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Sales (as a Vendor)
Sold price: £550000
Postcode: SE16
0
people found
this helpful
I was selling my house remotely in Rotherhithe in order to pay for a house in Amsterdam. The solicitors were dragging their feet, finding problems, and I was worried I was going to have to pay for a bridging loan for my house in Amsterdam ...
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Comment on agent fees
Average I think
0
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1 Star Review
Jul 19,2018
By:
'Greg'
Jul 19,2018
Branch: London, 167b Rotherhithe Street
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: NW13
Branch: London, 167b Rotherhithe Street
Lettings (Prospective customer)
Postcode: NW13
1
people found
this helpful
If you're surfing the net trying to work out whether to use Hastings, let me save you several hours or pain and a lot of wasted money. In no circumstances never deal with Hastings, who are a bunch of crooks. Astronomical fees, rude staff, enormous ...
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Comment on agent fees
Worse I've ever used.
1
people found
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“Efficient and professional service...”
5 Star Review
Jul 13,2018
By:
'James'
Jul 13,2018
Branch: London, 167b Rotherhithe Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Sales (as a Buyer)
Postcode: SE16
0
people found
this helpful
I recently purchased a property through Hastings International and found Nicola's service to be both professional and personable.
Nicola was helpful throughout the whole process. At viewing stage she demonstrated good knowledge of the property and was able to answer most of my questions; and ...
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0
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1 Star Review
Jun 08,2018
By:
'Young'
Jun 08,2018
Branch: London, 167b Rotherhithe Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Sales (as a Buyer)
Postcode: SE16
0
people found
this helpful
I am extremely disappointed about Hastings. They lied to us from the very beginning and DID NOT PROTECT OUR MONEY. We wanted to purchase with the Help to Buy scheme only. We went to visit this flat of which we were in love with and ...
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0
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1 Star Review
May 15,2018
By:
'Ell'
May 15,2018
Branch: London, 167b Rotherhithe Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Sales (Prospective customer)
Postcode: SE16
2
people found
this helpful
My girlfriend and I booked the day off work to look at 2 properties. Both of which were arranged by Hastings International.
For both properties we made it clear to two separate Hasting's employees that we were looking for properties on the Help to Buy Scheme.
...
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Comment on agent fees
Irrelevant
2
people found
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1 Star Review
Apr 05,2018
By:
'E0181'
Apr 05,2018
Branch: London, 167b Rotherhithe Street
Services: Lettings (Prospective customer)
Rent PCM: £865
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Lettings (Prospective customer)
Rent PCM: £865
Postcode: SE16
0
people found
this helpful
I'm still completely dumbfounded .
I would never want to write a review like this but I'm fuming over my ordeal with Hastings International.
They had me pay a holding fee to take a room off the market, only to be told 1 hour later that the ...
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“Very Professional and reliable, Dalan made us feel at ease ......”
5 Star Review
Jan 31,2018
By:
'Lulu'
Jan 31,2018
Branch: London, 167b Rotherhithe Street
Services: Lettings (as a Tenant)
Rent PCM: £1517
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Lettings (as a Tenant)
Rent PCM: £1517
Postcode: SE16
0
people found
this helpful
Very Professional and reliable, Dalan made us feel at ease and helped throughout the entire flat hunting process. Literally no problems, only smooth transition. We rented through Hastings Rotherhithe branch twice already and Dalan was always there to assist!
Stevie, what a gem! Literally the ...
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Comment on agent fees
Fees just like everywhere, they don't hide anything and let you know about the potential costs from the very start.
0
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“I recently rented a flat from Hastings and would not ......”
1 Star Review
Jan 29,2018
By:
'JDSJ17'
Jan 29,2018
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Rent PCM: £1840
Would you recommend?: No
Postcode: SW18
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Rent PCM: £1840
Postcode: SW18
1
people found
this helpful
I recently rented a flat from Hastings and would not recommend ever using them again. They are rude, threaten you with a withdrawal for asking questions with regards to the tenancy and their fees are astronomical. Almost £1000 in fees to take a flat and their ...
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Comment on agent fees
The fees were astronomical, 30% higher than the average and not justified at all.
1
people found
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“Sandra Rosenberger is a great agent: she is helpful, clear, ......”
5 Star Review
Jan 05,2018
By:
'Paul'
Jan 05,2018
Branch: London, 167b Rotherhithe Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Sales (as a Buyer)
Postcode: SE16
0
people found
this helpful
Sandra Rosenberger is a great agent: she is helpful, clear, prompt with her responses, kind, and courteous. I have really appreciated working with her....
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0
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“Maglin was an absolute superstar throughout the whole process! Quick, ......”
5 Star Review
Dec 12,2017
By:
'Dan'
Dec 12,2017
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW7
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Postcode: SW7
0
people found
this helpful
Maglin was an absolute superstar throughout the whole process! Quick, efficient, knowledgeable and very polite. An absolute pleasure and delight to deal with.
Thank you!...
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0
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“Honestly this entire process has been a disaster. I don't ......”
1 Star Review
Dec 07,2017
By:
'Amanda'
Dec 07,2017
Branch: London, 167b Rotherhithe Street
Services: Lettings (as a Tenant)
Rent PCM: £2136
Would you recommend?: No
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Lettings (as a Tenant)
Rent PCM: £2136
Postcode: SE16
0
people found
this helpful
Honestly this entire process has been a disaster. I don't understand the point of having an agency help you when they don't ever advocate for you with the landlord. We looked into moving into this place because there were furnishings. We aren't in London for ...
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Comment on agent fees
Horrible.
0
people found
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“Amazing experience and smooth process, everyone is really helpful. Lettings ......”
5 Star Review
Dec 06,2017
By:
'Aaliyah'
Dec 06,2017
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
Amazing experience and smooth process, everyone is really helpful. Lettings team found us our perfect home. Thank you so much....
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0
people found
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“Maglin and Sharon are absolute darlings, they have been very ......”
5 Star Review
Dec 05,2017
By:
'Phionah'
Dec 05,2017
Branch: London, 42 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EC1
Branch: London, 42 Borough High Street
Lettings (as a Tenant)
Postcode: EC1
0
people found
this helpful
Maglin and Sharon are absolute darlings, they have been very helpful. They are always available to answer any of our questions as well as being proactive. we would not have been able to move into our Flat without their help. Thank you so much, Ladies!...
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Comment on agent fees
good
0
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“We found them professional and helpful throughout the whole process. ......”
5 Star Review
Nov 03,2017
By:
'C'
Nov 03,2017
Branch: London, 167b Rotherhithe Street
Services: Sales (as a Vendor)
Sold price: £490000
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Sales (as a Vendor)
Sold price: £490000
Postcode: SE16
0
people found
this helpful
We found them professional and helpful throughout the whole process. We had initially considered an online only estate agent mainly because of the cost, but they more than justified their fee by getting us multiple, serious offers within only a couple of days, helping with ...
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Comment on agent fees
Their fees are failry typical for high street estate agents and at the start of the process, the fees seem a lot, but by the end, with hind sight they are more than worth it and we wouldn't do it differently.
0
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“Dalan swiftly assisted me in finding my ideal property, he ......”
5 Star Review
Oct 26,2017
By:
'HappyMover'
Oct 26,2017
Branch: London, 167b Rotherhithe Street
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: SE16
Branch: London, 167b Rotherhithe Street
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: SE16
1
people found
this helpful
Dalan swiftly assisted me in finding my ideal property, he was very helpful from the start. With his expertise it made the process easy from start to finish, we had a tight deadline and Dalan helped us through every step to ensure we could move ...
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Comment on agent fees
Fair compared to other agents
1
people found
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