Haslams Estate Agents Ltd
4/5, 126 reviews
77% recommended
100% sales valuation accuracy
86% sales fee satisfaction
80% lettings valuation accuracy
59% lettings fee satisfaction
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Get in touch today. Whatever you need from your next home, we’re here to help.
www.moneypenny.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £280,000 £780,000
Lettings 80% 59% £675 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 5 39 19 20 0 8 1 7 4
Areas covered
  • RG1
  • RG40
  • RG2
  • RG30
  • Reading
  • RG31
  • RG5
  • RG6
  • RG7
  • RG4
  • RG8
Address

159 Friar Street
Reading
Berkshire
RG1 1HE
0118 9601000

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

“Have just let my property for the 9th year with ......”

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Aug 30,2010
Minithumbup
By: 'Spence'
Aug 30,2010
0 people found
this helpful
Have just let my property for the 9th year with Haslams, have always found the staff to be professional and prepared to go the extra distance to secure a let. Very good at selecting suitable tenants and I have no problem recommending them to family ...
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“Recently used Haslams to sell a property in Reading. The ......”

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Aug 17,2010
Minithumbup
By: 'royaltim'
Aug 17,2010
0 people found
this helpful
Recently used Haslams to sell a property in Reading. The sales staff were first rate, knew what they were talking about and were always very helpful and efficient. Only introduced suitable viewers (no time-wasters) and achieved a sale very close to the asking price. Would ...
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“Have had non stop problems with Haslams since agreeing to ......”

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Mar 25,2010
Minithumbdown
By: 'roo'
Mar 25,2010
1 people found
this helpful
Have had non stop problems with Haslams since agreeing to let a flat through them. Firstly charged ...
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Was this helpful? Yes
By: laura
Jan 14, 2011
View all comments (1)
Completely agree. They even sent us a letter after one inspection telling us to clean up a few crumbs from the work top. Seriously? It's our house. I was in a rush that morning. Awful awful awful. ...

“I had one of the worst experience with Haslams. After ......”

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Feb 22,2010
Minithumbdown
By: 'Sammy'
Feb 22,2010
2 people found
this helpful
I had one of the worst experience with Haslams. After charging hefty 375 GBP as a administration fee... I was told would be move into flat in a week time... Eventually it took more than two weeks time for verification process and other process..... (I don't ...
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“The were terrible. Nothing was dealt with quickly. Constantly having ......”

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Sep 28,2009
Minithumbdown
By: 'haslamssuck'
Sep 28,2009
1 people found
this helpful
The were terrible. Nothing was dealt with quickly. Constantly having to call them with the promise they'd call back. They never do. And now they have used my name against the building in a bunch of new bills. AVOID!!!...
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“...”

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Mar 19,2007
Minithumbdown
By: 'Loki117'
Mar 19,2007
0 people found
this helpful
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure for Haslams Estate Agents Customers

1. Any complaint whether verbal or in writing should be recorded by our member of staff handling the matter
at the time it is made.

2. We will agree to deal with any representative you might like to appoint on your behalf

3. We will attempt to resolve the matter positively with you in the first instance and record the outcome. The
written record will then be passed to the individual's line manager

4. A written complaint will be acknowledged in writing (or by email) no later than 3 working days after it has been received. This would normally be done by a member of the senior management team who hasn't been directly
involved in the matter. That manager then will promptly investigate the matter and provide a formal written
outcome within 15 working days.

5. If you remain dissatisfied you may put your complaint in writing to our Managing Director Steve Woodford. He will then carry out a separate review and a report of his conclusion will be sent to you within 15 working days.
That letter will also point out that if you remain dissatisfied that you can refer the matter to the Property Ombudsman (matters relating to Sales) or ARLA (matters relating to Lettings) and that such referral must be made within
6 months of that letter being sent.

Contact details:
For consumers wishing to make a complaint to either ARLA or the NAEA- they can be directed to www.nfopp.co.uk (the umbrella organisation for ARLA and NAEA)

Property Ombudsman
The Property Ombudsman Scheme
Milford House
43 -55 Milford Street
Salisbury
Wiltshire
SP12BP
t 01722 333306
f 01722 332296
e [email protected]
www.tpos.co.uk

Haslams Estate Agents Limited
Registered in England
No. 2957717
Registered Office
155 Friar Street Reading RG11HE

Last updated at 12:32 PM 15/07/2020 by Sophie Shearn

Awards won by Haslams Estate Agents Ltd

Regional Awards won by Haslams Estate Agents Ltd

Individual Branch Awards



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