Haslams Estate Agents Ltd
4/5, 126 reviews
77% recommended
100% sales valuation accuracy
86% sales fee satisfaction
80% lettings valuation accuracy
59% lettings fee satisfaction
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Latest Reviews

 View all Reviews 126
16th Feb 2024
reviewed by 'Ekta'
“I would suggest not to deal with HASLAMS at all, they are the most unprofessional people, They dont care for ......”
28th Jan 2023
reviewed by 'R. Leathem'
“5 stars. Known them during my 40 years as a local solicitor. Currently: recommended by my commercial agents. They sold the property ......”
23rd Feb 2022
reviewed by 'Sonia'
“First time with Haslams and absolutely perfect! Big big big heads up to Laura who is the most amazing and ......”
19th Nov 2021
reviewed by 'Sophie'
“Haslams Reading are the worst agency, passive agresive bullies liars that make.me.waste so much money after I signed ......”
2nd Sep 2021
reviewed by 'Sean Gallagher'
“Michael at HASLAM literally made my year when he called to say that the property was mine. I have been ......”
4th May 2021
reviewed by 'rose'
“This was our second time using Haslams and once again we were very satisfied with the service provided. The agents ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £280,000 £780,000
Lettings 80% 59% £675 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 5 39 19 20 0 8 1 7 4
Areas covered
  • RG1
  • RG40
  • RG2
  • RG30
  • Reading
  • RG31
  • RG5
  • RG6
  • RG7
  • RG4
  • RG8
Address

159 Friar Street
Reading
Berkshire
RG1 1HE
0118 9601000

update staff | update details

Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
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Latest Properties

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Jun 01,2012
Minithumbup
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Ivette
By: 'David'
Jun 01,2012
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“Haslams were just great. We can't reccommend them enough. We ......”

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May 30,2012
Minithumbup
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Johnathan
By: 'Peter'
May 30,2012
0 people found
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Haslams were just great. We can't reccommend them enough. We had so many viewings and the agents that brought the viewers around were very professional and had brilliant selling techniques. We got the price we wanted for our home and everything went through smoothly. Communication ...
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“The apartments I used were good quality and the service ......”

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May 10,2012
Minithumbup
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Michele
By: 'Mark'
May 10,2012
0 people found
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The apartments I used were good quality and the service provided by Haslams was excellent...
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“We first engaged with Haslems in early February 2012 and were ......”

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Apr 25,2012
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Paul
By: 'Fiona'
Apr 25,2012
0 people found
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We first engaged with Haslems in early February 2012 and were very pleased with the quality of the advice we received. We then instructed Haslams to sell our property. We had concluded a sale (subject to contract) within a very short perioid, and had received excellent ...
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“Haslams provided an excellent and professional service when finding me ......”

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Mar 25,2012
Minithumbup
By: 'Mrs'
Mar 25,2012
0 people found
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Haslams provided an excellent and professional service when finding me a new tenant for my flat in Reading. The staff are efficient and always kept me up to date with feedback after viewings. I would highly recommend them....
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“I live in Canada and had to sell my property ......”

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Mar 15,2012
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Johnathan
By: 'JG'
Mar 15,2012
1 people found
this helpful
I live in Canada and had to sell my property in Reading, Haslams were recommended to me by a friend. I had to rely completely on Jonathan for a number of things above and beyond what an agent should reasonably be expected to do. Jonathan ...
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“Six months after having our offer accepted we have finally ......”

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Feb 20,2012
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Johnathan
By: 'Emily'
Feb 20,2012
0 people found
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Six months after having our offer accepted we have finally moved into our new home. Had it not been for Jonathan Chamber's careful and sensitive manner in guiding us through the process we would probably not have held out for so long and would be ...
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“We have just completed on selling my deceased mother's flat. ......”

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Feb 04,2012
Minithumbup
By: 'Jean'
Feb 04,2012
0 people found
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We have just completed on selling my deceased mother's flat. It has been a very complicated and legnthy process. and I cannot praise Jonathan Chambers highly enough; his advise and experience was invaluable. He has been incredibly supportive and helpful throughout and I would have ...
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“I recently moved from Florida, USA and my house hunting ......”

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Jan 25,2012
Minithumbup
By: 'John'
Jan 25,2012
0 people found
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I recently moved from Florida, USA and my house hunting trip to the UK could not be any better. The staff is friendly and considering that I had very limited time, we were able to screen and narrow down my options and not waste any ...
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“I have had a great service from Haslam's from start ......”

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Jan 04,2012
Minithumbup
By: 'Merrowmum'
Jan 04,2012
0 people found
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I have had a great service from Haslam's from start to finish. The initial valuation was carried out in a highly sensitive (this was my late mother's property), detailed and professional manner, showing an excellent knowledge of the typical characteristics of the type of property, ...
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“Our mother passed away earlier in the year and, as ......”

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Dec 22,2011
Minithumbup
By: 'W'
Dec 22,2011
0 people found
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Our mother passed away earlier in the year and, as I live abroad and my brother and sister quite a distance from the property, we were expecting a long and bothersome task ahead of us. Halams took on the role as Agent and were brilliant. ...
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“I used Haslams to find a short term let at ......”

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Dec 13,2011
Minithumbup
By: 'WinnershTriangle'
Dec 13,2011
0 people found
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I used Haslams to find a short term let at very short notice for some American visitors. The service was efficient, prompt, friendly and very flexible. The property was extremely good value for money....
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“I purchased my house through Haslams a few years ago ......”

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Nov 26,2011
Minithumbup
By: 'Oliver'
Nov 26,2011
0 people found
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I purchased my house through Haslams a few years ago so instructed them when I came to sell. They had some very good photos taken of the property and marketed it well. They found a number of people who wanted to buy the house and ...
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“Right from the start the service we have had from ......”

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Nov 22,2011
Minithumbup
By: 'Lesley'
Nov 22,2011
0 people found
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Right from the start the service we have had from Haslams was very good. At the point of deciding which agent to market the property with, Haslams out performed the others in terms of professionalism and general attitude. Whilst the sale of the property has ...
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“Haslams were the sellers agent. We dealt mainly with Steve ......”

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Nov 13,2011
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Steve
By: 'Martin'
Nov 13,2011
0 people found
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Haslams were the sellers agent. We dealt mainly with Steve Woodford, the MD, who was very pleasant and through his discussions with the seller allowed us time to develop the purchase (I was sellng two properties in parallel). Steve kept us informed on a regular ...
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“I found that the Manager and staff at Haslams in ......”

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Nov 07,2011
Minithumbup
By: 'Cheryl'
Nov 07,2011
0 people found
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I found that the Manager and staff at Haslams in Friar Street were extremely helpful in bringing the sale of my elderly Mother's house to a smooth conclusion. As I live in Hampshire and she was moving to a Care Home in Winchester near to ...
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“I used Haslams to sell my property due to theiir ......”

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Oct 26,2011
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Johnathan
By: 'Oriana'
Oct 26,2011
0 people found
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I used Haslams to sell my property due to theiir excellent local reputation and the fact that they had sold my property to me 10 years ago. From the first telephone call arranging a valuation right up to completion and indeed beyond, the service has been ...
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“This is the first time I have purchased a property ......”

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Sep 23,2011
Minithumbup
By: 'Mr'
Sep 23,2011
0 people found
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This is the first time I have purchased a property through Haslams and I have received an excellent service from all the staff. I would especially like to thank Johnathan Chambers who has been extremely helpful and very professional throughout the purchase. He is a ...
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“I would like to officially thank Mr Oliver Chambers and ......”

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Aug 19,2011
Minithumbup
By: 'Christos'
Aug 19,2011
0 people found
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I would like to officially thank Mr Oliver Chambers and Mr Nick Bruton for all the help, effort and support you've provided me in making my new tenancy transition as smooth as possible. All the steps and procedures that were taken indicate the professionalism of ...
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“I found Haslams extremly helpful whilst purchasing my property. They ......”

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Aug 18,2011
Minithumbup
By: 'Ann'
Aug 18,2011
0 people found
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I found Haslams extremly helpful whilst purchasing my property. They were always very professional and I would definitely use them again....
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“Haslams were very professional and communicated very well with us. ......”

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Aug 14,2011
Minithumbup
By: 'Mr'
Aug 14,2011
0 people found
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Haslams were very professional and communicated very well with us. We were very impressed, especially in comparison to other local agents we tried! Many thanks....
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“I had a very good experience at Home court. Definitely ......”

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Aug 04,2011
Minithumbup
By: 'Ajay'
Aug 04,2011
0 people found
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I had a very good experience at Home court. Definitely it is an amazing place to stay and I am completely satisfied with all facility. Michele was extremely helpful to go everything smoothly....
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“As a Landlord i cannot reccommend the team from Haslams ......”

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Jul 28,2011
Minithumbup
By: 'Rob'
Jul 28,2011
0 people found
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As a Landlord i cannot reccommend the team from Haslams more highly. They keep me regularly up to date on any developments and i have a hassle free relationship safe in the knowledge that my house is being looked after. They are very easy to ...
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“As a first time buyer in the current uncertain market, ......”

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Jul 19,2011
Minithumbup
By: 'RKaul'
Jul 19,2011
0 people found
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As a first time buyer in the current uncertain market, I faced difficulties with the bank, solicitors and advisors. It was very frustrating. However the only hope I had was 'Jonathan' a thorough professional from Haslams. He helped me sort many of these issues and ...
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“I have used Haslams for the past 3 years to rent ......”

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Jul 13,2011
Minithumbup
By: 'Nick'
Jul 13,2011
0 people found
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I have used Haslams for the past 3 years to rent out my flat in Reading. Olly and all the team have always been extremely professional in their approach and I would have no hesitation in recommending them to others....
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“When looking for a prospective let Michele had a professional ......”

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Jul 08,2011
Minithumbup
By: 'Debby'
Jul 08,2011
1 people found
this helpful
When looking for a prospective let Michele had a professional and friendly manner and was extremely efficient. The spec for the propeerty was spot on and just what I was looking for. I would definitely both use Haslams again and have no hesitation in recommending ...
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“Excellent customer service. Michele was extremely helpful in finding us ......”

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Jul 07,2011
Minithumbup
By: 'Shell'
Jul 07,2011
0 people found
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Excellent customer service. Michele was extremely helpful in finding us a place to stay and the process was smooth and easy!...
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“...”

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Jul 02,2011
Minithumbup
By: 'Marcus'
Jul 02,2011
0 people found
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“As a Relocation Agent, I have sourced a number of ......”

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Jun 30,2011
Minithumbup
By: 'NS'
Jun 30,2011
0 people found
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As a Relocation Agent, I have sourced a number of flats over the last 8 years through Haslams on behalf of our corporate clients. The quality and specifications of their properties have been top notch at whatever budgetary level I was looking. Ollie, Dan and Michelle ...
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“I have always found Ollie and Michelle very professional and ......”

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Jun 27,2011
Minithumbup
By: 'SH'
Jun 27,2011
0 people found
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I have always found Ollie and Michelle very professional and capable at finding good tenants quickly . They manage to obtain references etc to allow quick handovers into properties. Highly recommended....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure for Haslams Estate Agents Customers

1. Any complaint whether verbal or in writing should be recorded by our member of staff handling the matter
at the time it is made.

2. We will agree to deal with any representative you might like to appoint on your behalf

3. We will attempt to resolve the matter positively with you in the first instance and record the outcome. The
written record will then be passed to the individual's line manager

4. A written complaint will be acknowledged in writing (or by email) no later than 3 working days after it has been received. This would normally be done by a member of the senior management team who hasn't been directly
involved in the matter. That manager then will promptly investigate the matter and provide a formal written
outcome within 15 working days.

5. If you remain dissatisfied you may put your complaint in writing to our Managing Director Steve Woodford. He will then carry out a separate review and a report of his conclusion will be sent to you within 15 working days. 
That letter will also point out that if you remain dissatisfied that you can refer the matter to the Property Ombudsman (matters relating to Sales) or ARLA (matters relating to Lettings) and that such referral must be made within
6 months of that letter being sent.

Contact details:
For consumers wishing to make a complaint to either ARLA or the NAEA- they can be directed to www.nfopp.co.uk (the umbrella organisation for ARLA and NAEA)

Property Ombudsman
The Property Ombudsman Scheme
Milford House
43 -55 Milford Street
Salisbury
Wiltshire
SP12BP
t 01722 333306
f 01722 332296
e [email protected]
www.tpos.co.uk

Haslams Estate Agents Limited
Registered in England
No. 2957717
Registered Office
155 Friar Street Reading RG11HE

Last updated at 12:32 PM 15/07/2020 by Sophie Shearn

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