99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
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Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 284
28th Jul 2024
reviewed by 'Tiny dancer'
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 98% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 41 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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“Excellent service by the team. Friendless and approachable. Professional service. ......”
Jul 19,2017
Jul 19,2017
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Excellent service by the team. Friendless and approachable. Professional service. I would definitely recommend them and wish them all the best for the future....
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Nothing bad
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Jul 19, 2017
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Hi Clint, yes lovely team you have and sorry meant you lot were very friendly ...
Jul 19,2017
Jul 19,2017
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Hello to all the team!
Thank you for selling my home! The entire team was polite and helpful throughout the whole process. Particular thanks to Abbey who negotiated so very well in those final completion days - very much appreciated! And a huge thank you ...
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So good to pay up front - no hassle on completion - a really good idea!
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Jul 19, 2017
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Thank you so much for your kind words "Happy Customer" :-) ...
Jul 07,2017
Jul 07,2017
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Harrisons were extremely helpful to us during the sale of my Mums house. Des in particular went out of his way to sort out the many issues we encountered. Nothing was too much trouble and he went above and beyond dealing with both solicitors and ...
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Good
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Jul 05,2017
Jul 05,2017
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We were buying from Harrisons clients. They were unfailingly helpful at all times. Always returned a call when they said they would. It was evident that they work as a team as everybody we spoke to was able to help us and messages were always ...
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Comment on agent fees
Not applicable
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Jun 28,2017
Jun 28,2017
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Derek is absolutely the best man in town nothing was to much trouble for him he was constantly there every step of the way keeping me up to date and well informed ,I can't thank him enough for all the help and support he has ...
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Comment on agent fees
Good
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Jun 28,2017
Jun 28,2017
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Harrison's Bolton branch
Derek and the team have been really helpfull in this very stressful time of buying and selling my house.
I have total confidence in Harrisons
For the professional and honest service shown thus far. I give them 5 out of 5 for there 100 percent ...
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Good
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Jun 27,2017
Jun 27,2017
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From the very start of our difficult process of selling my mothers house (of +50 years) Harrisons were professional and efficient throughout. However the real difference was the personal touch from all the staff but Abbey and Katie in particular....
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Jun 27,2017
Jun 27,2017
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I felt great confidence as soon as I met Clint. My mother's home was not going to be an easy sell as it was in quite a state of disrepair and needed a lot of work. Clint had contacts in the building trade and I ...
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Comment on agent fees
I thought the fees were very reasonable.
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Jun 25,2017
Jun 25,2017
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Premier class estate agents! I'm extremely fussy and don't give 5stars easily, however when they're earned they are well deserved by Harrison's at Four Lane Ends.
Clint was very professional with advice and accurate to the £ on my valuation, so much so I sold with ...
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Comment on agent fees
Several options with add ons, I chose 1% which was worth every penny for the package I received, great clear professional photos too. The valuation was pitched to perfection.
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Jun 23,2017
Jun 23,2017
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Fantastic service. Derek kept in touch with us throughout the process, very friendly and approachable. If only our solicitors were this good! Would use again, although hoping we won't be moving for a while! :)...
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Comment on agent fees
N/A first time buyers.
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Jun 16,2017
Jun 16,2017
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I have nothing but good words for how Derek has handled the sale. Communication has been fantastic throughout and all information has been accurate and of the highest quality.
It was as though Derek was actually representing me in the purchase of the house and ...
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Jun 15,2017
Jun 15,2017
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Great service which was straightforward from start to finish. House sold in 5 days which was fantastic and the rest of the sale completed smoothly. I was regularly updated on progress every step of the way and any queries I had were dealt with quickly. Thanks ...
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Comment on agent fees
Nothing to compare this to as I have never sold a house before. Would be good to point out VAT though at start of process...it is in the small print but I missed this so was expecting a lower bill than I received! :)
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Jun 13,2017
Jun 13,2017
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I have been a private landlord for over ten years but when last my tenants left, I decided to go through an estate agent, partly due to time constraints and for my own peace of mind.
After seeing half a dozen estate agents in bolton, ...
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Comment on agent fees
very competitive
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Jun 14, 2017
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Thank you for your lovely comments Zunaid. ...
Jun 07,2017
Jun 07,2017
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Fantastic speedy service! The team are amazing and are a credit to Harrisons! With you every step of the way and quick sale agreed. One happy customer here!...
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Comment on agent fees
Fees very reasonable and properly agreed and explained beforehand.
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Jun 12, 2017
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Thank you for your kind words Kirsty. ...
Jun 07,2017
Jun 07,2017
0
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Absolutely first class service from everybody at Harrisons especially Derek and Francsca who were dealing with our property. They kept me informed every step of the way and offered excellent professional advice when we required it.
I would recommend this company to anybody selling or ...
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Comment on agent fees
Excellent value for money
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Jun 12, 2017
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Thank you for your kind words Mick Walkden. ...
May 05,2017
May 05,2017
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I have been a landlady now for 11 years, and in that time I've had good & bad experiences when dealing with letting agents. I can honestly say Harrison's are definitely the best letting agency I've dealt with. They manage 2 properties I've got, I've had the best ...
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Comment on agent fees
Good
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Jun 12, 2017
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Thank you for your kind words Claire. ...
Apr 21,2017
Apr 21,2017
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Thanks to the staff at Harrison's, and in particular Lauren, we were able to rent out our property without any problems.
The service was outstanding from start to finish and we were kept informed throughout the whole process.
I wouldn't hesitate to recommend them and ...
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Comment on agent fees
Very competitive pricing compared to other quotes offering a lesser service.
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Jun 12, 2017
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Thank you for your kind words Mr Anderton. ...
Apr 12,2017
Apr 12,2017
1
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A very professional service delivered a quick sale no hassle from advertising to completion would recommend this agency all the team worked together. Absolutely great,...
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Comment on agent fees
A fair price
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Apr 11,2017
Apr 11,2017
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Excellent fast service by derek he got things moving very fast...was always there to answer our call and if he wasnt we would always get a call back from him..he would always suggest things first and do as he'd promised...highly recommended..got ...
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Good
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Apr 06,2017
Apr 06,2017
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Really pleased with the service provided from all the team at Harrisons, who were friendly, professional and extremely helpful during the sale of my property! Special thanks to Derek for all his help and support!...
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Comment on agent fees
Fixed fee for the sale of my property, in line with other agents in the area.
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Mar 31,2017
Mar 31,2017
1
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I dealt with various members of staff from front of house to management. Whoever I spoke to handled any query I had with great efficiency and promptness. I would not hesitate in recommending them to anyone...
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Comment on agent fees
Reasonable fees
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Mar 31, 2017
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Thank you very much Gill. Myself and all the team wish you well for 2017! Regards, Clint. ...
“Genuine friendly staff, professional, knowledgeable and always return calls when ......”
Mar 24,2017
Mar 24,2017
0
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Genuine friendly staff, professional, knowledgeable and always return calls when they say they will. Would definitely use them
again and would highly recommend....
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Comment on agent fees
Have different rates to meet peoples needs, competitive rates.
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Mar 20,2017
Mar 20,2017
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I have been a property landlord for over 15 years, and used many agents in the area, but Harrisons certainly live up to their recommendations. They communicate very well, I have access to my own landlord portal, they find professional tenants usually within 7-14 days for ...
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Comment on agent fees
Good - You pay for the service received.
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Mar 20, 2017
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Thank you Mr McConnell! ...
Mar 20,2017
Mar 20,2017
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Very professional , always helpful and managed our purchase simply so all understood.
Happy to recommend using for all property matters....
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good
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Mar 20, 2017
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Thank you Mr & Mrs Hutchinson! ...
Mar 17,2017
Mar 17,2017
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All at Harrisons were efficient, helpful and courteous. when dealing with the sale of our rental property Clint gave great advice and both he, Derek and Katie were extremely professional. I would use them again...
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Good
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Mar 20, 2017
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Thank you Michael & Lisa! ...
Mar 14,2017
Mar 14,2017
0
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Excellent service from Harrisons, they worked tirelessly to communicate on a daily basis and meet all our needs. Thank you....
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Comment on agent fees
Excellent.
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Mar 15, 2017
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Thank you John & Vicky, we hope your enjoying your new home! Clint & Team. ...
Mar 13,2017
Mar 13,2017
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Thanks to the team for helping us sell our Fathers home so quickly and with little stress .We used Harrisons after a recommendation from a friend and after meeting Clint for the first time had efficient and proactive service .Everyone has been really professional, keeping ...
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Comment on agent fees
The fees were very reasonable
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Mar 13, 2017
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Thank you very much for taking the time to give lovely feedback, it means a lot to me and the team. Clint ...
Mar 13,2017
Mar 13,2017
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Abbey sold my parents property quickly and efficiently. Great customer service, would recommend to everyone! Definitely worth the money, she kept us updated at every stage and even put us in touch with great solicitors who were also very efficient....
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Good
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Mar 13,2017
Mar 13,2017
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Excellent service, we were kept fully up to date with progress of our sale which went through smoothly and efficiently and concluded within 3 months....
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Mar 15, 2017
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Thank you Fred for your lovely review. Clint & Team. ...
Mar 11,2017
Mar 11,2017
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Excellent service, very friendly bought my first house. I was neverous till I met Clint from harrisons he made me feel very confident and reassured me the process and it was very easy, I am so so happy I chose Harrison's couldn't ask for more ...
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Excellent service
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Mar 13, 2017
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Francsca
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Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
