99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
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Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 284
28th Jul 2024
reviewed by 'Tiny dancer'
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 98% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 41 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Mar 27,2018
Mar 27,2018
2
people found
this helpful
this helpful
Very happy with Harrison's, from start to finish they showed absolute professionalism, great communication and a well above average personal service.
I initially wanted three estate agent valuations, the first estate agent I tried wouldn't even come to look at it unless I agreed with ...
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Comment on agent fees
Very reasonable, paid for themselves by achieving more than the other agents valuations.
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Mar 19,2018
Mar 19,2018
0
people found
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Having had an awful experience with a well known online 'brick' agent. We met with Clint and from the start was impressed. They know how to sell properties! Photos and video was spot on and we had more viewings in two weeks than we did ...
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Comment on agent fees
Happy with fees.
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Mar 01,2018
Mar 01,2018
0
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Derek has been a great help with the sale of our property, very professional and providing feedback on the viewings we received. Also provided advise on the best way to market our property. Highly recommended...
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Good
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Feb 21,2018
Feb 21,2018
0
people found
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this helpful
Derek and his team are second to none, the service was impeccable. Derek went over and beyond to make sure all the problems and niggles were dealt with promptly, I can't recommend Derek and the team enough to friends and family....
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Feb 16,2018
Feb 16,2018
0
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Derek made our whole process a dream, something which was highly important for us first time buyers. He did all he could to make our move as simple as possible and was always happy to help with any queries in the build up. I would ...
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Good
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Feb 06,2018
Feb 06,2018
0
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Great service from all involved. Regular updates on the progress of the purchase. Would recomend the services of Harrisons Estate Agents....
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Jan 02,2018
Jan 02,2018
2
people found
this helpful
this helpful
Brilliant service very approachable and the staff at harrisons ensured that our move went as smoothly as possible for us all we did not encounter any stress.
would defiantly recommend to others....
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Comment on agent fees
Fees are reasonable.
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Dec 21,2017
Dec 21,2017
0
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I would highly recommend Harrisons. They made the process of selling a house so easy. From Start to finish all the staff were so friendly and helpful.
Especially Derek (Dez) who was always on the phone with updates and advice. This definitely helped at a ...
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Good
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Dec 20,2017
Dec 20,2017
0
people found
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Derek and Clint provided an excellent hassle free service at a competitive price. Regular contact to update on progress was always available and provided without chasing at pre agreed intervals. A realistic selling price from the start saw our property sold quickly with the minimum ...
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Comment on agent fees
Fees were competitive compared with 3 other agents.
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Dec 16,2017
Dec 16,2017
1
people found
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Very friendly and cooperative. Good at chasing solicitors, surveyors and mortgage providers without being pushy. Once forgot to pass on a message to the seller. Kept me well informed....
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Comment on agent fees
Not applicable as I was a buyer.
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Dec 11,2017
Dec 11,2017
0
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Absolutely outstanding service from
Harrisons from start to finish selling my home!! Everything was so professional and I would have no hesitation in recommending them to anyone. Thank you!...
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Dec 05,2017
Dec 05,2017
0
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First class service from start to finish. Staff more than helpful, kept in contact all the time.Would highly recommend this estate agents and we would be using their services again 10 out of 10 .once again thanks to Clint and all the staff at Harrisons ....
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Dec 01,2017
Dec 01,2017
0
people found
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The company and Derek have been really helpful and made all the process of buying our house easy.
Derek is a very supportive person and answer all the queries and keep us informed in all the steps.
Highly recommended company....
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Nov 29,2017
Nov 29,2017
0
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We were very happy with the way they have sold our property. They are very helpful & professional. Thank you again....
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Comment on agent fees
good
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Nov 29,2017
Nov 29,2017
0
people found
this helpful
this helpful
Dez was very helpful throughout our journey in buying our new house
even when things didn't go to plan Dez was very informative
thank you from gale...
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Comment on agent fees
n/a
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Nov 24,2017
Nov 24,2017
0
people found
this helpful
this helpful
Derek and Clint were both involved in the sale of my property. The sale was handled very professionally and I was kept up to date with events throughout the whole process...
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Comment on agent fees
Fees were reasonable
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Nov 07,2017
Nov 07,2017
0
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Would highly recommend, Francesca was very professional and friendly. I was kept updated as promised. All staff were polite and very helpful....
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Good
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Oct 30,2017
Oct 30,2017
0
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Great communication throughout the process. Quick responses to any quieries. Professional at all times and would definitely recommend and use again....
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Good
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“From start-to-finish, the service we received was absolutely brilliant. Extremely ......”
Oct 26,2017
Oct 26,2017
0
people found
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From start-to-finish, the service we received was absolutely brilliant. Extremely professional throughout. Great photography & advertising which resulted in "a pain free" sale. We would, without hesitation, recommend Harrisons....
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Comment on agent fees
Harrisons fees are very competitive & worth every penny for the service received.
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Oct 20,2017
Oct 20,2017
0
people found
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Derek kept me up to date when I was viewing and buying the house. The overall purchase process went very smoothly and I am happy about this. I would definitely use Harrisons in the future....
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Comment on agent fees
I was purchasing a property so no fees
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Oct 19,2017
Oct 19,2017
0
people found
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Very professional Estate Agents who go above and beyond to help you sell your property. All the staff are very friendly and helpfull...
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Comment on agent fees
Good very reasonable
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Oct 13,2017
Oct 13,2017
0
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Just to thank Derek an the team for a very professional service from start to finish. I would highly recommend Harrisons and cannot fault them....
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Oct 13,2017
Oct 13,2017
0
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I would highly recommend Derek, he was incredibly helpful in helping us get on the property ladder. Always there if we ever needed any questions answering or any help. Even after the sale had gone through he was very helpful.
Thanks again Derek, you were ...
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Good
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Oct 03,2017
Oct 03,2017
0
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I wasn't too sure about Harrison's as i hadn't heard of them in the area before. Having spoken to another agent prior to speaking to Clint, the manager, i knew straight away that Harrison's were the Estate Agents to sell my property.
Abbey has dealt ...
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Comment on agent fees
Very reasonable
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Oct 05, 2017
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(1)
Thank you very much Mike, this means a lot to myself and my team.
Clint ...
Oct 02,2017
Oct 02,2017
0
people found
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Francsca was exceptionally helpful throughout our House viewing and subsequent acceptance of the offer of the House, and she accommodated our wishes and needs effortlessly....
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Good
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Oct 05, 2017
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Thank you very much Wendy, this means a lot to myself and my team.
Clint ...
Sep 28,2017
Sep 28,2017
0
people found
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I would highly recommend Harrisons and Derek in particular. We recently purchased a property that was being sold by Harrisons. The process took much longer than expected due to issues with another part of the chain - Derek was extremely helpful throughout the whole process. ...
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Sep 27,2017
Sep 27,2017
0
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I have not dealt with this estate agents before but have been very satisfied with the service provided and would certainly consider using them in the future....
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Comment on agent fees
no fees paid i was the purchser
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Sep 27,2017
Sep 27,2017
0
people found
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Always a pleasure to see Abbey, positive in every way and I have confidence that all actions noted will be sorted. Even made appointment on Saturday morning with pre-appointment calls....
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Comment on agent fees
Don't know what the fee's are, but the rental agreement is fantastic for the property
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Oct 05, 2017
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Thank you very much Pete, this means a lot to myself and my team.
Clint ...
Sep 26,2017
Sep 26,2017
0
people found
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We had alllowed ourselves 12 months to sell our property as we had already acquired an apartment in U.K.and one in Spain. Harrisons were confident that we would get "a sale" at a price that was acceptable to us in that period and delivered ...
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Comment on agent fees
Fair
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Sep 20,2017
Sep 20,2017
0
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Harrison's are a great estate agency in many ways....helpful, reliant, honest, positivity and most of all excellent staff, especially Derek Wilcox.
Mr Wilcox attended to our needs and was so helpful, he has an excellent manner and was always obliged to help us.
We ...
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Good
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Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
