99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
show more
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 284
28th Jul 2024
reviewed by 'Tiny dancer'
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 98% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 41 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Oct 29,2018
Oct 29,2018
0
people found
this helpful
this helpful
Des and the rest of the team kept us well informed and provided clear options at every stage of the sale of our property....
read full review
read full review
Comment on agent fees
Fees were good value.
Was this helpful?
Yes
Yes
Oct 28,2018
Oct 28,2018
0
people found
this helpful
this helpful
All staff we dealt with were unfailingly pleasant and helpful. Derek and Abbey epitomised these qualities, were always professional and exceptionally efficient. Derek went the extra mile on our behalf several times....
read full review
read full review
Comment on agent fees
House purchase - no fees
Was this helpful?
Yes
Yes
Oct 26,2018
Oct 26,2018
0
people found
this helpful
this helpful
Clint was very professional on the visit to value my property. Derek then was the one who was confident i would get a sale no problem. He was very helpful and kept me up to date throughout the whole sale process. I did speak with ...
read full review
read full review
Comment on agent fees
If being honest i didn't bother to look around at different agents fees so don't know if good or bad . I just paid Harrisons has they where the only agent i would use.
Was this helpful?
Yes
Yes
Oct 22,2018
Oct 22,2018
0
people found
this helpful
this helpful
Friendly and professional service. Acted quickly and sold the house in a timely fashion. We had a realistic selling price which helped the sale go through quickly but I thought they were a good firm to deal with and would recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2018
Oct 02,2018
0
people found
this helpful
this helpful
Very helpful and professional, always followed things through and if didn't get answers, they would get back to me to inform me of the current situation, update etc - excellent service, would recommend to friends and family, thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 21,2018
Sep 21,2018
0
people found
this helpful
this helpful
The reason I chose Harrison estate agents was their boards were around and the houses were getting snapped up straight away. Great customer service from the team and Derek in particular who guided me and was on the ball all through out the sale....
read full review
read full review
Comment on agent fees
Some charge less some charge more. I felt they advertised my property brilliantly which kept the footfall coming in. So I would say 1pc is right
Was this helpful?
Yes
Yes
Sep 04,2018
Sep 04,2018
0
people found
this helpful
this helpful
Had a brilliant experience with this estate agents, they were very professional and always there to help. House buying process went very smoothly and they were great, would recommend....
read full review
read full review
Comment on agent fees
not applicable
Was this helpful?
Yes
Yes
Aug 28,2018
Aug 28,2018
0
people found
this helpful
this helpful
Wether buying or selling I would recommend Harrisons. Derek was a massive help, he always kept me up to date and kept putting pressure on my solicitor to keep things moving. Couldn't of asked for more from the team....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Aug 27,2018
Aug 27,2018
0
people found
this helpful
this helpful
buying a house us very stressful without Derek on the case it would have been much worse
can't thank him enough
excellent service...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2018
Aug 22,2018
0
people found
this helpful
this helpful
We were kept in the loop at all times it made the moving experience run smoothly. Everyone at Harrisons were professional & polite especially Derek . Clint was very good to us too.Would definitely recommend them ....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 10,2018
Aug 10,2018
0
people found
this helpful
this helpful
A Great service and well informed throuout. would highly recommend. A very smooth sale from start to finish. Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23,2018
Jul 23,2018
0
people found
this helpful
this helpful
Des has been extremely helpful and together with Iam Sold made the purchasing experience a pleasant and smooth one. Thankyou...
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
Jul 20,2018
Jul 20,2018
0
people found
this helpful
this helpful
Bought and sold a house all within a few days.all the staf were friendly and helpful especially abbey and Derek.everything went through smoothly nothing was to much trouble.would highly recommend Harrisons and would definitely use them again.many thanks....
read full review
read full review
Comment on agent fees
Fees were fine cheaper than others I had looked at.
Was this helpful?
Yes
Yes
“Excellent communication and professionalism together with a lovely genuine friendly approach....”
Jul 09,2018
Jul 09,2018
0
people found
this helpful
this helpful
Excellent communication and professionalism together with a lovely genuine friendly approach.
It has been a pleasure dealing with Harrisons Estate Agents....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 02,2018
Jul 02,2018
0
people found
this helpful
this helpful
Clint, Des and all the team at Harrisons were fantastic. Responded quickly to our queries and kept the sale process as efficient as possible....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2018
Jun 25,2018
0
people found
this helpful
this helpful
Very efficient and helpful staff, was kept fully informed of all viewings and feedback from viewers was also reported back....
read full review
read full review
Comment on agent fees
reasonable
Was this helpful?
Yes
Yes
Jun 17,2018
Jun 17,2018
0
people found
this helpful
this helpful
Great service from all the team, keep you up to date. Easy to get hold of and are very tentative. Would recommend...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Jun 08,2018
Jun 08,2018
1
people found
this helpful
this helpful
Derek was so proactive throughout our buying process. He kept me up to date with every process and chased up every query, question and tantrum. He managed my incessant mithering well and was always polite, nothing was ever too much trouble. I'm very grateful for ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Jun 02,2018
Jun 02,2018
0
people found
this helpful
this helpful
Throughout the sale of my property, staff were very understanding, always willing to help and often go out of their way to meet our requirements. You can get a hold of the team anytime and they were always willing to provide updates and make arrangements ...
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
May 31,2018
May 31,2018
0
people found
this helpful
this helpful
I d like to recomend this stata agent as the best and fastest to sell properties.god bless an d thank you...
read full review
read full review
Comment on agent fees
Exellent
Was this helpful?
Yes
Yes
May 28,2018
May 28,2018
0
people found
this helpful
this helpful
we dealt with abbey and found her very very helpful. she was a pleasure to deal with and made the process very smooth and kept us update with the progress on the purchase . she was very professional at all times and nothing was too much ...
read full review
read full review
Comment on agent fees
fees good and fair
Was this helpful?
Yes
Yes
May 28,2018
May 28,2018
0
people found
this helpful
this helpful
I currently have a rental property with Harrisons and they have really taken on the role as my letting agents we don't have to worry about a thing. One of our worries before obtaining the property was if we would have much work to do. ...
read full review
read full review
Comment on agent fees
very satisfied with the fees.
Was this helpful?
Yes
Yes
May 25,2018
May 25,2018
0
people found
this helpful
this helpful
Good service. Happy to conduct extra viewings for measuring up. Friendly and polite. Not overly pushy when chsing progress. Would use again to buy or sell....
read full review
read full review
Comment on agent fees
We were purchasing only
Was this helpful?
Yes
Yes
May 24,2018
May 24,2018
0
people found
this helpful
this helpful
Superb agents to deal throughout the process. Attentive, caring and thorough. Happy to carry out any request, even outside office hours via email. Great understanding of the market, and knowledge of the local area....
read full review
read full review
Comment on agent fees
Great promotion options, and even offered a friendly discount when completing the sale.
Was this helpful?
Yes
Yes
May 10,2018
May 10,2018
0
people found
this helpful
this helpful
Can't thanks these guys enough, so friendly and professional! Derek has the patience of a saint to deal with my endless calls and emails! Can't ask for better service, would recommend to anyone....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 10,2018
May 10,2018
0
people found
this helpful
this helpful
Derek has been absolutely fantastic from start to finish, always accessible and has kept me up to date throughout the process, could not have asked for anything more. Derek is an absolute credit to harrisons.... Will miss our daily update calls!!!!...
read full review
read full review
Comment on agent fees
Competitive price, more importantly a quality service!
Was this helpful?
Yes
Yes
May 04,2018
May 04,2018
1
people found
this helpful
this helpful
Efficient friendly service from Derek and the team at Harrisons , it made the house buying process so much easier. Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2018
May 04,2018
0
people found
this helpful
this helpful
Could not fault them. took all the hassle out of selling our house by doing all the viewings, got us a great price for the sale and kept us up to date with feedback. All the staff are very professional and approachable. All ready recommended ...
read full review
read full review
Comment on agent fees
Good value for money for the work they put in.
Was this helpful?
Yes
Yes
Apr 12,2018
Apr 12,2018
1
people found
this helpful
this helpful
I came back to Harrison's to rent a property as I was very impressed by Derek when he sold us the house last year . He's never let me down to date
Francesca (though I've not met her) has also proved very professional in commas, inventory ...
read full review
read full review
Comment on agent fees
Very happy
Was this helpful?
Yes
Yes
Mar 29,2018
Mar 29,2018
1
people found
this helpful
this helpful
Couldn't be happier with how they handled the sale. Very professional and friendly. Abbey was amazing. Very helpful, knowledgable and friendly. A real credit to the company. Clint was a pro from start to finish. He was always keen to help, even responded to emails ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Derek
(143)
(102)
Francsca
(80)
Katie
(76)
(74)
Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
