99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
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Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 284
28th Jul 2024
reviewed by 'Tiny dancer'
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 98% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 41 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Nov 30,2018
Nov 30,2018
0
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Just want to thank Katie for being so helpful in sorting some repairs in a rented property , such a friendly lady and communication was great. Katie sorted all repairs to be done and kept in good contact with me to see we're jobs were up ...
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Good
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Nov 29,2018
Nov 29,2018
1
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My first year as a Landlord has been challenging to say the least and if it wasn't for the support of Francesca, Katie and Clint I probably would have sold up and cut my losses. However, with their support, dedication and hard work solutions were ...
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Good
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Nov 29,2018
Nov 29,2018
1
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I have rented with Harrison's for nearly two years and from start to now Francesca and Katie have always been so welcoming, friendly and very helpful with any issue or query I have had . I've used other estate agents in the most desirable and prime ...
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Good
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Nov 29,2018
Nov 29,2018
1
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Francesca and her colleagues were always very helpful and welcoming. Moving in and moving out was very easy and simple. I have rented with other agents but Harrison's are SIMPLY THE BEST....
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“Just a quick line to show my appreciation to Katie and Francesca who have dealt with my concerns and queries impeccably. Warming and polite...”
Nov 28,2018
Nov 28,2018
1
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Just a quick line to show my appreciation to Katie and Francesca who have dealt with my concerns and queries impeccably. Warming, polite and professional...
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Nov 28,2018
Nov 28,2018
1
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These are two very polite and efficient members of staff. The way they handle the most stickiest situations is truly mind blowing. Cool as a cucumber. I will continue to let Harrisons estate agents manage my growing portfolio of properties....
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Good
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Nov 28,2018
Nov 28,2018
1
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Harrisons have managed my property for rental for just over 12 months now and I wouldn't hesitate to recommend them. From start to finish the process has been smooth and hassle free and Katie and Francesca are extremely friendly, efficient and are always contactable. I sometimes ...
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Comment on agent fees
Reasonable and competitive
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Nov 28,2018
Nov 28,2018
1
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The properties managed by Harrisons Estates are of a high standard and well maintained. Katie Hibbert and Francesca Smith are both thoroughly professional staff members and have assisted me throughout the viewing, move-in and minor repairs reporting processes, taking a lot of the stress away ...
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Comment on agent fees
Fees are very good and the standard of the properties are very good
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Nov 27,2018
Nov 27,2018
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From start to finished Francesca is so helpful and made me feel at ease.her reassurance means a lot.kate on the other hand is great when Francesca is not around as she also done the processing in a timely manner.these 2 ladies are an ...
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Good
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Nov 25,2018
Nov 25,2018
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I've received a very professional service from Harrison's estate agents staff since becoming a tenant with them almost 6 months ago. They have been efficient in responding to any queries, punctual and friendly....
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Good
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Nov 25,2018
Nov 25,2018
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Harrison's have been brilliant, they managed the letting process professionally and efficiently.
Katie and Francesca have kept me informed and advised me in each and every situation.
I will highly recommed Harrisons estate to anyone in the property business for hessle free and professional service....
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Comment on agent fees
Reasonable fees and repair charges
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Nov 24,2018
Nov 24,2018
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Despite a shaky start with the previous lettings manager things began to settle once Francesca came on board. Communication is always direct and timely and any outstanding issues are dealt with promptly and appropriately. As we are based abroad, good communication is imperative as we ...
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Nov 23,2018
Nov 23,2018
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Harrison's have always provided a great service. They have managed a rental for me now for 3 years and I have also purchased a house marketed with Harrison's, at all times they have been professional and offered a quality service. I would highly recommend Harrison's....
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Comment on agent fees
Fees are very reasonable.
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Nov 23,2018
Nov 23,2018
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I have always received excellent service from both Francesca and Katie. They are always reliable and very professional. I wouldn't go anywhere else....
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Comment on agent fees
Competitive
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Nov 23,2018
Nov 23,2018
1
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I've never used any other agent to let a property and don't think i ever will. They are the best in the business. You only have to see the SOLD and Let Agreed boards in the area in comparisons to others so you don't even ...
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Nov 23,2018
Nov 23,2018
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The team at Harrisons are always helpful and professional. Always there answer any questions and have great experience in all aspects of the business....
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Nov 22,2018
Nov 22,2018
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The overall customer service, level of professionalism and advice given was superb. I would recommend prospective tennants to contact Harrisons....
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Nov 22,2018
Nov 22,2018
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These girls are amazing very helpful and things get sorted quickly , they keep me up to date with things and nothing is to much trouble....
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Comment on agent fees
Quite fair in line with usual fees
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Nov 22,2018
Nov 22,2018
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Thanks for all your help in making this sale happen much appreciated Derek, you have been really helpful and look forward to working together again!...
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Comment on agent fees
Brilliant
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Nov 21,2018
Nov 21,2018
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Clint and his staff all very helpful and polite,any queries answered promptly and would recommend to others for selling or buying a home...
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Good
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Nov 20,2018
Nov 20,2018
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I have been renting from Harrisons for 2 years and have had every issue raised sorted in a timely and professional way....
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Nov 20,2018
Nov 20,2018
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Very happy with the service for my BTL from both Francesca and Katie. I look forward to giving them more business...
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Comment on agent fees
Reasonable/competitive
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Nov 20,2018
Nov 20,2018
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Harrisons is by far the best letting agency I have dealt with, Katie and Francesca are very helpful and I find corresponding with them via email so easy as they are both really responsive, happy to help and answer any questions. Any issues I have ...
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Nov 19,2018
Nov 19,2018
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Amazing Estate Agents, could not fault. Dez and his team are always there when you need them and go that extra mile for their clients *****...
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Comment on agent fees
Always friendly and happy to help
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Yes
Nov 19,2018
Nov 19,2018
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Both Francesca & katie are very easy to speak, always reply quickly and provide great service. Any time I get in touch they do their best to help as best they can!...
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Nov 19,2018
Nov 19,2018
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From start to finish Francesca and Katie made the renting process easy. They were friendly and helpful throughout and continue to be so! The process ran smoothly and we were in within a week or two âºï¸...
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Nov 19,2018
Nov 19,2018
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I recently moved in with my girlfriend and i was apprehensive about renting my property out. Katie and Francesca made this process very easy for me. They found me a belting tenant and they inform me if i need to do anything. First class service!!!...
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Comment on agent fees
I took the full management package and the service to date is well worth it!
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Nov 19,2018
Nov 19,2018
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Can't praise these agents enough, very friendly, efficient and professional team. An exemplary service from the best Estate Agents I have ever used, they're dedicated to providing the highest standards of service in a competent and thorough manner. The manager Derek went above and beyond ...
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Comment on agent fees
very reasonable fees, there's no price on excellent service which I definitely received.
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Nov 19,2018
Nov 19,2018
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Excellent service, friendly staff, nothing too much trouble. Have used Harrisons on several occasions now, happy every time. Very competitive prices too. Would definitely recommend...
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Comment on agent fees
Competitive prices
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Nov 19,2018
Nov 19,2018
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Francesca and Katie have been extremely proactive in dealing with issues throughout our tenancy, we would highly recommend them to anyone....
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Francsca
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Katie
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Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
