99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
show more
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 284
28th Jul 2024
reviewed by 'Tiny dancer'
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 98% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 41 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jan 27,2019
Jan 27,2019
0
people found
this helpful
this helpful
From the minute we saw the house, we knew we wanted it. Must say, the buying process has been a very pleasant experience. Abbey is absolutely lovely, so professional and has always been there when I've had questions, replying quickly and keeping me up to ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 27,2019
Jan 27,2019
0
people found
this helpful
this helpful
From start to finish we felt we had all the help we ever needed. Thanks for assisting us to find and buy our first family home....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 26,2019
Jan 26,2019
0
people found
this helpful
this helpful
Generally good service from all staff but I was disappointed at the apparently slow response to the repair of storm damage early last year...
read full review
read full review
Comment on agent fees
No idea
Was this helpful?
Yes
Yes
Jan 25,2019
Jan 25,2019
0
people found
this helpful
this helpful
Excellent Estate Agents. The staff was very friendly. They were all very professional. They kept in communication regularly with me. The got me the best selling price. They went to extra mile by reading meters (as I live 180 miles away) and this was my auntie's ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jan 24,2019
Jan 24,2019
0
people found
this helpful
this helpful
Being a first time seller I was a little nervous and unsure of the process having had a bad experience with another previous estate agent. This was soon put to one side when I went to Harrison's. Derek took time to explain the process from ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2019
Jan 23,2019
0
people found
this helpful
this helpful
Fantastic service viewings all on time abbey was very professional and I would buy again through Harrison's thanking you all...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 21,2019
Jan 21,2019
0
people found
this helpful
this helpful
We recently sold our house with Harrisons and both Dez and Clint were great throughout. Always open; honest and great communication throughout.
Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 19,2019
Jan 19,2019
0
people found
this helpful
this helpful
This agency is vey professional and took care of everything when I was looking for a house.
fast respond on application and the staff are very friendly and always available to help with any issues.
I would recommend this agency to family and friends....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jan 16,2019
Jan 16,2019
0
people found
this helpful
this helpful
I have found that from assessing prospective Tenants with a great 1 to 5 for suitability check list makes life a lot easier and the girls know what attributes in a Tenant I prefer,which is great.
When issues arise with the property they have always been ...
read full review
read full review
Comment on agent fees
Fair price for the service they offer.
Was this helpful?
Yes
Yes
Jan 15,2019
Jan 15,2019
0
people found
this helpful
this helpful
Having spoken with several agents prior to listing our property, we decided to work with Clint and his team due to the no-nonsense, personable and tailored approach to selling our home.
Throughout the process the communication with Dez was great, with regular updates on all ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2019
Jan 15,2019
0
people found
this helpful
this helpful
We had a bit of bad luck in the beginning with people putting offers in and then changing their minds but Derek made sure we didn't get too disheartened and was confident that he could sell our property. Not only did he sell our apartment, ...
read full review
read full review
Comment on agent fees
We were able to come to an agreement that we felt happy with.
Was this helpful?
Yes
Yes
Jan 11,2019
Jan 11,2019
0
people found
this helpful
this helpful
Derek provided a very personal and hands on service. From the very beginning right up to completion he was efficient, friendly and very professional - couldn't ask for more. He went above and beyond to ensure the full process ran smoothly and effectively managed both ...
read full review
read full review
Comment on agent fees
N/A - buyer of property
Was this helpful?
Yes
Yes
Jan 08,2019
Jan 08,2019
0
people found
this helpful
this helpful
Derek helped the moving process run as smooth as possible, he was always helpful when i rang the branch and remained professional throughout....
read full review
read full review
Comment on agent fees
N/a
Was this helpful?
Yes
Yes
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
Derek helped me sell a plot of land and went above and beyond with a difficult buyer, ensuring to close the deal and obtaining the full asking price. Proactive and very professional. I will strongly recommend Harrisons....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
Efficient and effective service and tailored to the needs of my elderly dad. Dez could not have been more helpful and made the process as hassle free as possible. He organised and hosted an open house and the property sold within 1 week. The agency kept ...
read full review
read full review
Comment on agent fees
A fair and all inclusive fixed price.
Was this helpful?
Yes
Yes
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
Derek was very helpful during the entire process of buying our flat. He responded to any queries we had very promptly and he was very friendly....
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
Jan 04,2019
Jan 04,2019
0
people found
this helpful
this helpful
I sold my house last year through Clint, Derek and the team at Harrisons.I found their communication to be good and was impressed at their speed in getting back to me.
I chose to use their Modern Auction service and paid 0%. The photos were ...
read full review
read full review
Comment on agent fees
Good. I chose the Modern Method of Auction and paid 0% fee.
Was this helpful?
Yes
Yes
“Great customer service, answer phones promptly, call you back when they say, competitive rates both selling and rental management fees...”
Jan 04,2019
Jan 04,2019
0
people found
this helpful
this helpful
I have bought a house and rented a property out with them and I can not fault their service, competitor prices and always do what they say, all staff are very friendly and I would definitely recommend....
read full review
read full review
Comment on agent fees
Competitive fees would definitely sell or rent a property with them.
Was this helpful?
Yes
Yes
Jan 04,2019
Jan 04,2019
0
people found
this helpful
this helpful
The service you receive from them is second to none, they are an amazing team and can't do enough to help every step of the way, I highly recommend especially Derek Wilcox he really did go out his way to help thank you for your ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2019
Jan 03,2019
0
people found
this helpful
this helpful
Very well organise proffesional team ,always response ,help with the sales ,make sure no one hold the case ,contact both side solicitor ,i am very happy with them, thanks very much...
read full review
read full review
Comment on agent fees
its ok for what they do
Was this helpful?
Yes
Yes
Dec 30,2018
Dec 30,2018
0
people found
this helpful
this helpful
Having had my house for sale with a local Westhoughton agent for 6 months with little progress, I changed to Harrisons and within a week, we started having viewings. Quality agents chase leads and sales and follow up viewings with communication with the potential buyer to ...
read full review
read full review
Comment on agent fees
Fees were in line with most others but slightly higher that the first agent. You get what you pay for though.
Was this helpful?
Yes
Yes
Dec 22,2018
Dec 22,2018
0
people found
this helpful
this helpful
Dez was very helpful, proactive and easy to contact during the sale process for my apartment. Nothing was too much trouble which is exactly what you need when selling a home. I fully recommend both Dez and Harrisons Estate Agents....
read full review
read full review
Comment on agent fees
Very reasonable
Was this helpful?
Yes
Yes
Dec 20,2018
Dec 20,2018
0
people found
this helpful
this helpful
Fantastic service from the moment i rang in from derek, constant updates and available most times when i rang in amd if not i got a call back the very same day. I have bought multiple properties since my first experience would highly recommend to ...
read full review
read full review
Comment on agent fees
Very very reasonably priced as advice on any property viewed i was given an honest indication on any faults
Was this helpful?
Yes
Yes
Dec 19,2018
Dec 19,2018
0
people found
this helpful
this helpful
Been in our rented house for nearly 2 years now, both Katie & francesca are always there on the end of the phone should we have any problems and always happy to resolve. Very happy with Harrisons....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2018
Dec 18,2018
0
people found
this helpful
this helpful
We have had great service from Harrison's - in particular via Katie and Francesca. They're always happy to help and great to deal with!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 14,2018
Dec 14,2018
0
people found
this helpful
this helpful
Had a really positive experience with Harrison's very helpful and approachable.
A brilliant service provided.
All questions answered.
Went above and beyond....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 14,2018
Dec 14,2018
0
people found
this helpful
this helpful
I have been working with Harrison's Estate Agents closely over the last 12 months and cant recommend them enough
Whenever I need any assistance nothing is too much too ask and always so polite and helpful
Customer service is excellent....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 14,2018
Dec 14,2018
0
people found
this helpful
this helpful
Frank and Clint are excellent and professional at what they do. They are polite and the communication is very prompt and straightforward. I will surely recommend Harrisons to people....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 07,2018
Dec 07,2018
0
people found
this helpful
this helpful
The service from start to finish was fantastic, kept me updated every step of the way, which was fantastic
Overall great work from Abby!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 30,2018
Nov 30,2018
0
people found
this helpful
this helpful
Katie & Francesca provide a fantastic service for me on the property which is currently let out by Harrisons Estate agents,
defiantly worth recommending, keep up the good work.
Regards....
read full review
read full review
Was this helpful?
Yes
Yes
Derek
(143)
(102)
Francsca
(80)
Katie
(76)
(74)
Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
