100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
Harringtons have been acting for landlords and tenants since 1993 and have built an award winning and highly experienced team who specialise in all aspects of lettings. Despite many changes in the industry lettings has been and still remains one of the safest and best performing investment opportunities. Many of our ...
show more
Harringtons have been acting for landlords and tenants since 1993 and have built an award winning and highly experienced team who specialise in all aspects of lettings. Despite many changes in the industry lettings has been and still remains one of the safest and best performing investment opportunities. Many of our landlord’s relationships with us are of a long term nature and benefit from a range of services we offer which is tailor made to suit their individual needs. Our landlords whether they are private or commercial all have a common desire to ensure that their most expensive asset is maintained to a high standard by professionals that they can rely upon. There are very few agents whether corporate or independents that can compete with Harringtons, we are one of the only lettings specialists in Brighton and Hove and over the years have perfected our formula to let properties. I understand that choosing your letting agent is one of the most important decisions that you can make and will have an impact on the value of your asset or investment. You will need an agent that you can rely on to help you, act with your best interest in mind and ensure your property is well managed. We pride ourselves in our expert knowledge of the forever changing laws and legislations involved in lettings, ensuring our landlords position is protected at all times. The team I have assembled are some of the most qualified in the industry and fully committed to providing a transparent, realistic and expert service. We are not your typical agents which we know from feedback directly received from landlords is refreshing in a world where we can be told what we want to hear rather than the truth of the matter. We work very closely with our landlords and appreciate that they all have different requirements. Having taken pride in our independence we can be flexible and work with you to ensure that you get the best possible rent as well as quality tenants for your property.
We also do sales!
Selling your property or home?
This is where all of our experience within the industry counts. When we carry out a property valuation we are not a typical estate agent. We have been lettings based for many years and have understood having let thousands of properties that landlords are very much like people selling their homes. They want honesty, integrity and reality. We will not give you a valuation that is not achievable. We will give you our honest opinion of what you are current property’s value is based on property market at that given time. We are not here to inflate the value of your property just to get it on the market, that is not the way we work. We want to ensure we will sell your property for you as quickly as possible so your own plans and financial needs are met.
Our experience within the office is second to none, not only have we sold properties but also purchased properties on behalf of people over the years. This allows us to understand what people want to know rather than what they want to hear. We will always be honest with what we think.
We also do sales!
Selling your property or home?
This is where all of our experience within the industry counts. When we carry out a property valuation we are not a typical estate agent. We have been lettings based for many years and have understood having let thousands of properties that landlords are very much like people selling their homes. They want honesty, integrity and reality. We will not give you a valuation that is not achievable. We will give you our honest opinion of what you are current property’s value is based on property market at that given time. We are not here to inflate the value of your property just to get it on the market, that is not the way we work. We want to ensure we will sell your property for you as quickly as possible so your own plans and financial needs are met.
Our experience within the office is second to none, not only have we sold properties but also purchased properties on behalf of people over the years. This allows us to understand what people want to know rather than what they want to hear. We will always be honest with what we think.
Latest Reviews
View all Reviews 472Featured Review
a
reviewed by 'Daniel Palsager'
21st Aug 2024
reviewed by 'Landlord'
9th Jul 2024
reviewed by 'Caleb King'
9th Jul 2024
reviewed by 'andreea'
27th Jun 2024
reviewed by 'Ryan'
22nd Jun 2024
reviewed by 'OCannon'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £180,000 | £180,000 |
| Lettings | 93% | 92% | £290 | £4,160 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 3 | 340 | 38 | 0 | 0 | 3 | 0 | 5 | 2 |
Areas covered
- BN1
- BN2
- BN3
- BN42
- BN43
- BN10
- BN9
- BN14
Address
169 Hangleton Way
Hangleton,Hove
East Sussex
BN3 8EY
01273 724000
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Featured Review
a
Apr 11,2023
Apr 11,2023
0
people found
this helpful
this helpful
I am writing to express my sincere appreciation to Harringtons for their exceptional assistance and support in securing a rental property. From the initial viewings to the efficient and timely rental securing, their service has been nothing short of exceptional. As someone who has previously ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2014
Nov 11,2014
0
people found
this helpful
this helpful
Rachel always responds very promptly to any maintenance problems, the team are extremely easy to deal with on the phone and in person. Their contractors were fast, tidy and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2014
Nov 11,2014
0
people found
this helpful
this helpful
I liasied mostly with Rachel and found her to be exceptionally dedicated and consistently going the extra mile for us whenever it was required. We found that the personalised approach compared to some of the bigger letting agents suited our needs perfectly and made for ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2014
Nov 11,2014
0
people found
this helpful
this helpful
I rent through Harringtons Lettings as a student as after a search i found out they are the no1 student lettings company. The process was fast and once a property was found Jade dealt with all of the paperwork and i soon moved in. Unfortunately ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 10,2014
Nov 10,2014
0
people found
this helpful
this helpful
I have been in contact with Rachel regarding an issue at our property. I have received a timely response to my query which has been very much appreciated. This is what good service is all about. It is important for tenants to know that the ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 18,2014
Sep 18,2014
0
people found
this helpful
this helpful
Very Helpful.
We were struggling to find other people to rent with an they helped us so much! They put us in contact with other people looking in the same situation and Aston took us to see 3 p;properties of which one we really liked.
...
read full review
read full review
Comment on agent fees
Cheap compared to others
Was this helpful?
Yes
Yes
Oct 27, 2014
View all comments
(1)
Hi Rob, Thanks for your feedback, glad it all worked out for you in the end. Harringtons ...
Sep 17,2014
Sep 17,2014
5
people found
this helpful
this helpful
I honestly think that Basil Fawlty could run a lettings agency in a more professional and organised manner than this thoroughly incompetent company.
I am relieved to have finished dealing with them after a year of consistently unprofessional service.
This is a company which are ...
read full review
read full review
What agent could do to change your mind?
Learn some professionalism!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 27, 2014
View all comments
(1)
Hi ‘Starlight Darkness’. Im sorry to hear of your negative review. We have a company policy to give all tenants 24 hours’ notice, unfortunately we kept finding in your case that every time we called we got voicemails so we just left voicemails 24 hours before.
In terms of the phone call regarding the arrears we did have a couple of occasions where the reference we initially gave you was not put on the payment so we take hundreds of rent on the 1st of every month and witho ...
Jun 16,2014
Jun 16,2014
4
people found
this helpful
this helpful
this is a very strong warning.
do not use this company,
everything in the previous posts ( the negatives which you see far outweigh the 'positives' which seem a little false to me
everything negative is true and i have experienced my own version of most ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27, 2014
View all comments
(1)
Hi, im sorry to hear of your bad experience. I think we need to be clear, there are no employers above everyone in the front office, and it is all run by a branch manager and administration manager who sit at the front of our office. So if you had a positive experience with them then hopefully it should be okay.
Unfortunately you chose who to live with in the house not us and the landlords are responsible for buildings and landlords insurance but all tenants are responsible for contents insura ...
Apr 10,2014
Apr 10,2014
0
people found
this helpful
this helpful
I have used numerous lettings agents and Harringtons have been the best so far. From when I first enquired about the property to moving in they were really friendly, helpful and efficient. I enquired about the property online in the evening and received a call ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27, 2014
View all comments
(1)
Hi Lily, thanks for your positive feedback, it is much appreciated. Regards Harringtons ...
Feb 14,2014
Feb 14,2014
0
people found
this helpful
this helpful
I used Harringtons lettings to find tenants for my student property. Very easy, hassle free process! If I had the money to buy another property I'd certainly use them again!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2014
Feb 05,2014
7
people found
this helpful
this helpful
Having dealt with numerous letting agents through my time in Brighton & Hove, Harringtons Lettings succeeded in becoming the most unprofessional and incompetent agency I have managed to come across.
To begin with, after experiencing numerous problems with the property upon moving in, including rot in ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2014
Feb 05,2014
8
people found
this helpful
this helpful
Absolutely appalling! We decided to end our tenancy 5 months early due to being fed up of dealing with incompetent staff at Harringtons. As the tenancy agreement had no 'get out' clause we had to pay £300 for the privilege, to which Harringtons referred to as a ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2013
Dec 12,2013
0
people found
this helpful
this helpful
I recently used Harringtons Lettings to let my property, I joined Harringtons over a year ago as an introduction Landlord as I wanted to try them out before asking them to manage my property. Its always difficult to choose the right agency so I was ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 16,2013
Sep 16,2013
3
people found
this helpful
this helpful
Initially a group of us arranged a house viewing, we wre then taken to a house which wasn't in very good condition. It was a 4 bedroom house and we were told by Aston that it would be converted into a 5 bedroom, with the kitchen being ...
read full review
read full review
What agent could do to change your mind?
Treated us with respect and not tried to deceive us.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Dec 12, 2013
View all comments
(1)
Hi Rudie, Thanks for your review. I am sorry to hear you did not have the greatest experience, I think there was a severe lack of communication between everyone including us and we were speaking to everyone individually trying to get to the bottom of the situation. We had to wait 3 weeks to get a move-in date from your guys which changed regularly and because we didn't manage the property we could only tell you what works the landlord have told us were being done. I do apologise for this as mayb ...
Aug 15,2013
Aug 15,2013
7
people found
this helpful
this helpful
Harringtons appear to have a problem in dealing with both tenants and landlords: they are no longer customers but simple cash providers. If you are aware of this, you will avoid surprises, upset stomachs and possibly even headaches. But you would be a rare person. ...
read full review
read full review
What agent could do to change your mind?
Take a course in customer serviceAttached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 08,2013
Aug 08,2013
5
people found
this helpful
this helpful
Harringtons Lettings agents are truly the worst lettings agent imaginable.
Why?
-On moving into the property, we find it dirty, smelly and damp. The bathroom walls/ceiling were covered in mold, the wall so sodden that the tiles were falling off. The carpets were covered ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12, 2013
View all comments
(1)
Its great to see that you got your deposit back after having such a bad experience, but reading this I think its important that a few things are pointed out:
1) The stains surely would have been there when you looked at the flat.... so why take it? Or why didnt you make a request for the landlord to get them done before you moved in. That goes for any agent you use.
2) external building work doesn't reflect on how the agents treated you, its not their responsibility to ask all your neighbo ...
Jul 17,2013
Jul 17,2013
2
people found
this helpful
this helpful
I have been asked if I would like to write a review for Harringtons..............well where shall I start..I previously rented this same property through Leaders for over 7 years, they were excellent in every way. Then along came Harringtons, I found KIM to be ...
read full review
read full review
What agent could do to change your mind?
if KIM actually took the time to be pleasant and listen to tenants then maybe Harringtons might be a half decent agent. Kim makes you feel as if you are stupid and are not worthy of her time. Her telephone manner leaves a lot to be desired, I think she needs to take a leaf out of Jades book. Sorry if this sounds harsh, I was asked if I would give a review and the only reason I have done so is because Jade and the house inspection lady do such an excellent job.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 12,2013
Jul 12,2013
0
people found
this helpful
this helpful
Harringtons has been, by far, the best letting agents I have used. They are quick to respond to queries, and in their response they have always been understanding that I am a person, not an address, and that my home is my castle.
In cases ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08, 2013
View all comments
(2)
Thanks for the comment. I was, at the time of writing, 'dealing' with Harringtons, and it was an accurate assessment of their service, as I experienced it. I am sorry do did not have a similar experience, perhaps the nature of agreement between my landlord, the agency and myself was different to yours.
I can assure you that I am neither dubious, nor deluded, (I assume you left those typos in for readers to determine your own validity, good call) though I thank you for your concern.
Also, I ...
Jun 28,2013
Jun 28,2013
0
people found
this helpful
this helpful
In May I was looking to rent a new flat and had contacted several lettings agents and been to quite a few viewings, which were all unsuccessful for various reasons. Then, Harrington's Lettings put a nice flat up on the website. I contacted them and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2013
Jun 13,2013
4
people found
this helpful
this helpful
I have never bothered to write a review for an estate agent before - but I felt strongly compelled to so that I could express my disappointment, dissatisfaction and general dislike of this god awful estate agent. Harringtons are, in my view, an embarrassment to ...
read full review
read full review
What agent could do to change your mind?
The list of things would be longer than this box allows but essentially - not lied when agreeing the tenancy, admitted their error, provide compensation for our losses due to THEIR error, better more efficient staff instead of a girl who appeared to be fresh out of school and completely incompetent, answered our letters, not harrassed us from the minute we moved in.... the list is endless.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jun 20, 2013
View all comments
(1)
Dear Angry Tenant
Thank you for your review. We are very sorry that you have had a negative experience with Harringtons Lettings.
As for your comment about adding new terms to our contract this is not the case. Our contract has been approved by the Trading Standards and cannot be amended in any way. As for spelling your names wrong, we do apologise, it was not done intentionally.
We take negative comments extremely seriously and therefore we would like to ask you to contact the adminis ...
Apr 29,2013
Apr 29,2013
2
people found
this helpful
this helpful
I have rented through Harringtons for the last 4 years in 3 different properties and would not go anywhere else! The first one i moved into i had to deal with the landlady and nothing ever seemed to get done so i moved out after 6 months, Harringtons ...
read full review
read full review
Was this helpful?
Yes
Yes
May 07, 2013
View all comments
(1)
Thank you for your excellent comments and it is nice to read that you are happy with our service. We hope that you are happy in your new property and wish you luck for the future. ...
Apr 19,2013
Apr 19,2013
1
people found
this helpful
this helpful
I was gobsmacked when seeing the other reviews on here as I had nothing but a great experience from the first day of contact. I started by just looking on zoopla and couldn't find anything that suited what I wanted so sent a general e-mail ...
read full review
read full review
Was this helpful?
Yes
Yes
May 07, 2013
View all comments
(1)
Thank you for your excellent comments and we are glad that you have had a good experience with us. We wish you luck in your new property and look forward to working with you closely in the future. ...
Rachel
(337)
Emma
(193)
Janey
(152)
Beth
Kate Plows
(26)
Georgie
Mark
(7)
Tom
Tenant Fees
Reservation Fee
25% (inc. VAT), Pay UpfrontBefore you move in
Reservation fee: capped at 1 weeks rent of the total monthly rent
This is taken to demonstrate a commitment to rent the property
This is to be deducted from the move in money when moving in unless tenant’s provide false or misleading information which reasonably affects the decision to let the property to them (i.e. calls into question their suitability as a tenant, this can include their behaviour in providing the false or misleading information), they fail a right to rent check, withdraw from the proposed agreement (decide not to let) or fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the agreement) when the landlord and/or agent has done so.
Tenancy Deposit
100% (inc. VAT), On CompletionDeposit: 1 months worth of rent or a maximum of 5 weeks rent or 6 weeks for annual rents of £50,000 or more
Last updated on 31/05/2019, 4:05 PM by Emma Gretton Valuations ManagerDefault Rent Payment
6% (inc. VAT), On CompletionLate payment of rent: where this exceeds interest at more than 3% above the Bank of England’s annual percentage rate for each day that the payment is outstanding (for a late rent payment), in the event arrears are passed to a third party ie a solicitor the contractual costs start at £300+VAT (£360.00)
Last updated on 31/05/2019, 4:08 PM by Emma Gretton Valuations ManagerChange of Sharer
£60 (inc. VAT), On CompletionChange of tenants midterm when requested by the tenant: £50 +VAT (£60.00) per tenant
Last updated on 31/05/2019, 4:08 PM by Emma Gretton Valuations ManagerLost or replacement key
£48 (inc. VAT), On CompletionLost or replacement key: £40 +VAT (£48.00) per key
Last updated on 31/05/2019, 4:10 PM by Emma Gretton Valuations ManagerEarly Termination(Tenant’s Request)
£360 (inc. VAT), On CompletionEarly Termination when requested by a tenant: £300+VAT (£360.00)
Last updated on 31/05/2019, 4:10 PM by Emma Gretton Valuations ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
OUR COMPLAINTS PROCEDURE
Stage 1
In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.
If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.
Stage 2
Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.
A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.
Stage 3
Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.
A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.
Stage 4 – The Appeal
If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.
When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.
Please note our email is as follows:-
Administration – [email protected]
Last updated at 10:50 AM 09/07/2019 by allAgents
Stage 1
In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.
If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.
Stage 2
Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.
A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.
Stage 3
Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.
A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.
Stage 4 – The Appeal
If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.
When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.
Please note our email is as follows:-
Administration – [email protected]
Best Letting Agent in Hove 
Best Letting Agent in BN3 
