“Simply ridiculous! They charge £300 to tenants, but they won't resolve ......”
1 Star Review
Jul 10,2016
By:
'Don't'
Jul 10,2016
Branch: London, 1 Atlantic Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: SE24
Branch: London, 1 Atlantic Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: SE24
2
people found
this helpful
Simply ridiculous!
They charge £300 to tenants, but they won't resolve a single question or issue you may have. Unprofessional. And cheaters (same as the landlord we had with them). Signed for a 6 month rolling contract, and after that period the landlord made up it was ...
read full review
What agent could do to change your mind?
‚£300 RIDICULOUS
Attached Filesnbsp;
Comment on agent fees
‚£300 RIDICULOUS
2
people found
this helpful
Was this helpful?
Yes
“Do not use this agent.My girlfriend and i had ......”
1 Star Review
Jun 27,2016
By:
'Angry'
Jun 27,2016
Branch: London, 1 Atlantic Road
Services: Lettings (Prospective customer)
Rent PCM: £1350
Would you recommend?: No
Postcode: SW2
Branch: London, 1 Atlantic Road
Lettings (Prospective customer)
Rent PCM: £1350
Postcode: SW2
1
people found
this helpful
Do not use this agent.
My girlfriend and i had arranged to rent a property in the area, holding deposit paid about a month prior to moving in and then came moving day.
Even before the final contract signing we had had problems, trying to ...
read full review
What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
1
people found
this helpful
Was this helpful?
Yes
“Dreadful experience with this company! I had dealt with a ......”
1 Star Review
Jul 03,2015
By:
'Andrew'
Jul 03,2015
Branch: London, 1 Atlantic Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW6
Branch: London, 1 Atlantic Road
Lettings (as a Tenant)
Postcode: NW6
1
people found
this helpful
Dreadful experience with this company! I had dealt with a pleasant member of staff and provided all of the information they had asked for. Upon moving in to the flat, I called to check that everything was ok as I had not received a contract ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“The company is very honest and straight forward. Any time ......”
5 Star Review
May 04,2015
By:
'Phil'
May 04,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW16
Lettings (as a Landlord)
Postcode: SW16
0
people found
this helpful
The company is very honest and straight forward.
Any time there was any type of problem at my property I would get a call right away about how soon they would fix it, which usually was on the very same day.
The fee was very ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I used these guys to rent out my flat in ......”
5 Star Review
Mar 16,2015
By:
'Lisa'
Mar 16,2015
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: SW2
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: SW2
0
people found
this helpful
I used these guys to rent out my flat in Brixton. The guy I initially spoke to on the phone was a trainee so he wasnt able to answer all the questions I asked but he put me through to the manager who was... they ...
read full review
Comment on agent fees
fees are average market rate. the leasing scheme had no fee so that was good too
0
people found
this helpful
Was this helpful?
Yes
“The agent first came over and gave me a great ......”
5 Star Review
Mar 13,2015
By:
'David.G'
Mar 13,2015
Services: Lettings (as a Landlord)
Rent PCM: £1850
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1850
Postcode: CR0
0
people found
this helpful
The agent first came over and gave me a great valuation. He then told me what the rates of his branch were which was very reasonable. He gave me a cut price offer to manage the property also and he then started to market my ...
read full review
Comment on agent fees
Agency fee were ‚£0 for landlords.
0
people found
this helpful
Was this helpful?
Yes
“Amazing Service. Very honest and professional people and go out ......”
5 Star Review
Mar 08,2015
By:
'David'
Mar 08,2015
Branch: London, 1 Atlantic Road
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: SW2
Branch: London, 1 Atlantic Road
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: SW2
0
people found
this helpful
Amazing Service. Very honest and professional people and go out of their way to make the landlord and tenants happy....
read full review
Comment on agent fees
Agents fee's were much less than other agents as the do not charge for VAT and also have very low admin fee's compared to other agents and private landlords.
0
people found
this helpful
Was this helpful?
Yes
“I wouldn't bother with then. They lied to me on ......”
1 Star Review
Oct 30,2014
By:
'Anonymous'
Oct 30,2014
Branch: London, 1 Atlantic Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: SW6
Branch: London, 1 Atlantic Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: SW6
0
people found
this helpful
I wouldn't bother with then. They lied to me on many occasional sand I sought them out. For example when there was a technical fault they lied about the reasons why but they had not paid the bills.
They seem to only communicate with you ...
read full review
What agent could do to change your mind?
Be honest
Be clear about your policies
Communicate and acknowledge tenants when they have a problem - don't only be eager to contact tenants when it's in your own interest
Develop management skills
Attached Filesnbsp;
Comment on agent fees
Too expensive for the poor service offered and for the amount of people living in the house.
0
people found
this helpful
Was this helpful?
Yes
“I had been a tenant for 1 year and I never ......”
1 Star Review
Aug 29,2014
By:
'AngryTenant'
Aug 29,2014
Branch: London, 1 Atlantic Road
Services: Lettings (as a Tenant)
Rent PCM: £890
Would you recommend?: No
Postcode: SE14
Branch: London, 1 Atlantic Road
Lettings (as a Tenant)
Rent PCM: £890
Postcode: SE14
0
people found
this helpful
I had been a tenant for 1 year and I never give any problem, always paid on time.
There had been a serious leaking of water in the flat and we called the and email them and for five months they refused to come and fix ...
read full review
Comment on agent fees
The flat is ok, spacious and bright but I know that is value is far less than they make me pay!
They started renting this flat for 850, when I came the rent was 890 and now that I'm leaving they raised the price at 950‚£ !!! unbelievable!
0
people found
this helpful
Was this helpful?
Yes
“worst company ever dealt with never returned phone calls or ......”
1 Star Review
Apr 30,2014
By:
'john'
Apr 30,2014
Branch: London, 1 Atlantic Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW2
Branch: London, 1 Atlantic Road
Lettings (as a Tenant)
Postcode: SW2
0
people found
this helpful
worst company ever dealt with
never returned phone calls or replied to emails and there was no emergency contact number if their was a leak or the roof fell in.
even when you reported a emergency they would not deal with it the same day...
read full review
0
people found
this helpful
Was this helpful?
Yes