100% lettings valuation accuracy
98% lettings fee satisfaction
Since opening in November 1998 Hanover Shine has grown to become Harrow's leading specialist residential letting and management Agents with an extensive portfolio of properties, ranging from rooms in multiple occupation houses to substantial detached residences. We pride ourselves on our unrivalled level of commitment to our clients, providing a high ...
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Since opening in November 1998 Hanover Shine has grown to become Harrow's leading specialist residential letting and management Agents with an extensive portfolio of properties, ranging from rooms in multiple occupation houses to substantial detached residences. We pride ourselves on our unrivalled level of commitment to our clients, providing a high level of service and advice and ensuring our portfolio of properties are effectively dealt with resulting in maximum returns and minimum problems.
Latest Reviews
View all Reviews 125Featured Review
a
reviewed by 'Zainab Ahmed Choudhary'
Featured Review
a
reviewed by 'Anisa'
Featured Review
a
reviewed by 'shakul'
Featured Review
a
reviewed by 'Wojciech S.'
Featured Review
a
reviewed by 'Susan Murray'
25th Oct 2024
reviewed by 'Hillol Saha'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 98% | £550 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 3 | 78 | 5 | 0 | 0 | 0 | 0 | 5 | 0 |
Areas covered
- HA2
- HA7
- HA0
- NW9
- HA1
- HA9
- WD3
- HA1
- HA3
- HA2
- WD17
- HA3
- HA4
- HA4
- WD18
- HA5
- HA5
- HA6
- WD23
- HA7
Address
13 Northolt Road
Harrow
Middlesex
HA2 0LH
020 8422 3321
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
to Rent 18
Featured Review
a
Jun 03,2024
Jun 03,2024
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people found
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I rented a property at Harrow through Hanover Shine from August 2023-May 2024.
Everyone was absolutely amazing, extremely helpful and kind.
The flat had a few issues and the full team really helped me all the way through from start to finish in getting all issues ...
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Featured Review
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May 21,2024
May 21,2024
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I have had the privilege of being under Hanover Shine for the last 9 years. My experience with Hanover Shine is very much in kin with that of a family. They have been professional, caring. Endearing, and above all, understanding . I truly recommend Hanover Shine, as ...
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May 21, 2024
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Thank you so much Anisa. I still remember the first time I spoke to you and I knew you would go on to be a long term tenant of ours. It has been an absolute pleasure dealing with you over the years and we hope for many more to come. ...
Featured Review
a
Jan 09,2024
Jan 09,2024
0
people found
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We have been tenants of a property managed by Hanover Shine for the last 2 years. I wanted to take a moment to express my sincere gratitude for the exceptional service Hanover Shine has provided during my property search. The dedication, professionalism, and attention to detail ...
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Featured Review
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Oct 12,2022
Oct 12,2022
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We have been tenents of the Top flat in Greenford managed by HANOVER SHINE for over one and a half year.
I can recommend to use the service of Hanover Shine.Robert and his team Kim and Fiona are nice,kind,polite and despite of ...
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Oct 14, 2022
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Thank you for taking the time to post a positive review Wojciech and for being a very good tenant. We wish you the all the very best for the future. ...
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Jul 04,2022
Jul 04,2022
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We have been tenants of a property managed by Hanover Shine for the last 23 years.
During all this time we have maintained an excellent relationship with them. We have always received immediate attention if anything needed to be serviced or fixed in our home, once ...
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Jul 04, 2022
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Hi Susan. Thank you very much for your most kind and glowing review. You hold the title for our longest ever tenancy and it was a pleasure having you as tenants and being your managing agent for 23 years. We wish you and Tom all the best in your new home and hope you are starting to settle in there. Please do not hesitate to contact us if we can ever be of assistance in the future. Very best regards, Robert. ...
Kim
(74)
Robert Shine
(70)
Fiona
(14)
Emily
Landlord Fees
Overall Fees
8% (inc. VAT), On Completion (Fees are negotiable)Letting Fee:
Charged at the rate of 8%, plus VAT (charged at the prevailing rate), of the full rent payable for the full term of the tenancy during the first twelve month period, and deducted full-term in advance. Should the tenancy renew into a second year, our second year letting fee will be charged at the reduced rate of 6%, plus VAT, and then again at 5%, plus VAT, should the tenancy continue into a third year and beyond. All fees are payable term in advance.
Rent Collection:
Charged in addition to our Letting Fee, at the rate of 2%, plus VAT (charged at the prevailing rate), and deducted pro rata, each time rent is paid to the Landlord.
Property Management (includes Rent Collection)
Charged in addition to our Letting Fee, at the rate of 5%, plus VAT (charged at the prevailing rate), and deducted pro rata, each time rent is paid to the Landlord.
Tenant Fees
Tenant Fees
0% (inc. VAT), On CompletionWe do not charge fees to Tenants! The Tenant only pays rent and deposit, the latter of which is limited to a maximum of five week's rent.
Last updated on 13/06/2019, 5:39 PM by Robert Shine, DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you are not happy with any aspect of our service, you can make a formal complaint in any of the following ways:
In writing:
The Managing Director
Hanover Shine Ltd
13 Northolt Road
Harrow
Middlesex
HA2 0LH
By email:
[email protected]
It will assist our investigation if you could provide us with as much information as possible about your complaint. Examples of information that would be appreciated is as follows:
• Property address
• The name(s) of the person(s) you have dealt with
• Full description of your complaint
• Copies of all relevant documents
• Your contact information
What will happen when we receive your complaint?
We will try to resolve your complaint as quickly as possible. If our investigation is taking longer than expected and we are unable to provide you with our final response within 10 working days, we will advise you in writing and then provide you with regular updates until our final response is issued. On receipt of your complaint we will:
• Record your complaint on our records
• Confirm receipt of your complaint in writing
• Correct any mistakes we have made
• Notify you of the outcome of our investigation
Our Response
If we are unable to resolve your complaint within 4 weeks, we will write to you explaining the reason for the delay and let you know when we expect to be able to send you a final response.
Last updated at 10:32 AM 12/06/2024 by allAgents
In writing:
The Managing Director
Hanover Shine Ltd
13 Northolt Road
Harrow
Middlesex
HA2 0LH
By email:
[email protected]
It will assist our investigation if you could provide us with as much information as possible about your complaint. Examples of information that would be appreciated is as follows:
• Property address
• The name(s) of the person(s) you have dealt with
• Full description of your complaint
• Copies of all relevant documents
• Your contact information
What will happen when we receive your complaint?
We will try to resolve your complaint as quickly as possible. If our investigation is taking longer than expected and we are unable to provide you with our final response within 10 working days, we will advise you in writing and then provide you with regular updates until our final response is issued. On receipt of your complaint we will:
• Record your complaint on our records
• Confirm receipt of your complaint in writing
• Correct any mistakes we have made
• Notify you of the outcome of our investigation
Our Response
If we are unable to resolve your complaint within 4 weeks, we will write to you explaining the reason for the delay and let you know when we expect to be able to send you a final response.
Best Letting Agent in HA2 
