Hannells
4.9/5, 3244 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3244
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 20 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hannells Image 1
Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

Share on :
Feb 03,2023
Minithumbup
Staff profile picture
Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Excellent experience and fantastic service!...”

Share on :
May 15,2023
Minithumbup
Staff profile picture
Amanda Aldenat
Staff profile picture
Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Sep 25,2019
Minithumbup
Staff profile picture
Jo Riggott
By: 'Roxanne'
Sep 25,2019
0 people found
this helpful
Excellent service so far from Hannells. the team are very helpful and knowledgable. they respond to enquries promptly and very professional...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very proactive, professional agency with good......”

Share on :
Sep 25,2019
Minithumbup
Staff profile picture
Nicola Barnard
By: 'Martyn'
Sep 25,2019
0 people found
this helpful
Very proactive, professional agency with good communication throughout the process. They want me to write ten more words so this should do it....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Barnard
Sep 25, 2019
View all comments (1)
Thank you Martyn for taking the time to write a review on your recent sale & your kind words . It was a pleasure to help you sell your home. Kind regards Nicola ...

“Brilliant service from the team at Hannells, ......”

Share on :
Sep 24,2019
Minithumbup
Staff profile picture
Emma Reeve
Staff profile picture
Alex Simpson
By: 'Nicky'
Sep 24,2019
0 people found
this helpful
Brilliant service from the team at Hannells, Angie and the team were great and sorting out potential customers to view our property and always good at getting feedback for us on the viewings. Alex was great once we had sold the property, he would always ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Sep 25, 2019
View all comments (1)
Hi, Thank you so much for taking the time to write about your experience. We hope we provided you with the complete moving experience and so pleased that you were kept well informed throughout the process. Kind Regards Lauren and the whole team here at Littleover. ...

“Excellent service...”

Share on :
Sep 24,2019
Minithumbup
Staff profile picture
Heather James
By: 'Patricia'
Sep 24,2019
0 people found
this helpful
Everyone is so helpful nothing is too much trouble. Friendly, knowledgeable, professional staff who respond quickly and efficiently to any concerns....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant customer service. Handled our move ......”

Share on :
Sep 24,2019
Minithumbup
By: 'Ben'
Sep 24,2019
0 people found
this helpful
Brilliant customer service. Handled our move with very professionally. Answered any questions I had quickly and made things as easy as possible....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, friendly service, kept fully in......”

Share on :
Sep 23,2019
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Claire'
Sep 23,2019
0 people found
this helpful
Professional, friendly service, kept fully informed at all stages of rental process. Also great response times to phone calls and emails....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, friendly service, kept fully in......”

Share on :
Sep 23,2019
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Claire'
Sep 23,2019
0 people found
this helpful
Professional, friendly service, kept fully informed at all stages of rental process. Also great response times to phone calls and emails....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Five stars , Great Support. Quick and smooth ......”

Share on :
Sep 22,2019
Minithumbup
Staff profile picture
Eliza Tudgay
By: 'Radoslaw'
Sep 22,2019
0 people found
this helpful
Five stars , Great Support. Quick and smooth process, especially when english isn`t our first language. Thank you Ms. Eliza :)...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“hannells have been brilliant in this process ......”

Share on :
Sep 21,2019
Minithumbup
Staff profile picture
Leanna Holmes
By: 'steve'
Sep 21,2019
0 people found
this helpful
hannells have been brilliant in this process of securing this letting move to 26 chain lane answered all our questions and concerns very helpful and thorough they've made the move very easy in this stressful time of moving home....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“NOTHING TO MUCH TROUBLE...”

Share on :
Sep 20,2019
Minithumbup
By: 'LEE'
Sep 20,2019
0 people found
this helpful
WAS CONSTANTLY KEEPING ME IN THE LOOP WITH THE SALE OF THE PROPERTY ,WEEKLY PROGRESS REPORTS AND HOW THINGS WERE DOING...
read full review
Comment on agent fees
MEDIOCRE
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Sep 21, 2019
View all comments (1)
Hi Lee, Thank you for taking the time to write about your experience with the team at Littleover. We are so pleased that you were really happy with the serviced you received from our team and that we provided you the complete moving experience. Kind Regards Lauren and the whole team at Littleover Hannells. ...

“A very thorough and efficient valuation and e......”

Share on :
Sep 20,2019
Minithumbup
By: 'Alan'
Sep 20,2019
0 people found
this helpful
A very thorough and efficient valuation and everything was explained very well. Had an offer after the first viewing which was a lot quicker than I could have ever expected. Could not fault the service...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Staff...”

Share on :
Sep 19,2019
Minithumbup
Staff profile picture
Sarah Gascoigne
By: 'Stephen'
Sep 19,2019
0 people found
this helpful
The lady I dealt with was professional , polite and sorted the house very quickly. I was given an answer with two days....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Motivated estate agents, good advice from sta......”

Share on :
Sep 19,2019
Minithumbup
Staff profile picture
Aaron Curd
By: 'Paul'
Sep 19,2019
0 people found
this helpful
Motivated estate agents, good advice from start to finish of the sales process. Local sales office which suited ourselves being out of the area to handle viewings. Many thanks to the team who made this sales experience easy in particular Aaron....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Sep 20, 2019
View all comments (1)
Hi Paul, Thank you for taking the time to write about your experience with the Littleover team. We are such a motivated team and each member of staff really do enjoy and love what they do, and this is shown by the fantastic reviews that our sellers and buyers provide. We will look forward to taking you through to completion and providing you with the complete moving experience. Thank you again for such a lovely review. Kind Regards Lauren and the whole team here at Littleover. ...

“We looked at two properties through the littl......”

Share on :
Sep 17,2019
Minithumbup
Staff profile picture
Emma Reeve
By: 'Luke'
Sep 17,2019
1 people found
this helpful
We looked at two properties through the littleover branch. Martin King showed us around one of the properties. He was a lovely chap and very professional. Emma has been contact with us thought out the buying process. She has been a great help....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Sep 19, 2019
View all comments (1)
Hi Luke, Thank you for taking the time to write such a lovely review. We look forward to taking you right through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Heather went out of her way to be helpful. Sh......”

Share on :
Sep 17,2019
Minithumbup
Staff profile picture
Heather James
By: 'Phil'
Sep 17,2019
0 people found
this helpful
Heather went out of her way to be helpful. She was spot on with the valuation which meant the property sold quickly....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Angie Taylor
Sep 24, 2019
View all comments (1)
Thank you so much for the positive review Phil.. Heather works tirelessly to provide a service to our vendors and is honest and transparent during her contact with vendors. This sets us apart and why we are the biggest selling Agent in the area. Thanks again Phil!! ...

“Thank you Hannells...”

Share on :
Sep 16,2019
Minithumbup
By: 'First'
Sep 16,2019
0 people found
this helpful
This was our first time buying a house and as it's a big thing we were anxious but the friendly and helpful staff at Hannells made things easy for us and put our minds at ease. We appreciate all they're help with everything and would ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Angie Taylor
Sep 24, 2019
View all comments (1)
Thank you so much for your kind review.. The whole team are so pleased that we found the house of your dreams.. Stay in touch!! ...

“Staff were all very friendly and helpful. I w......”

Share on :
Sep 12,2019
Minithumbup
Staff profile picture
Heather James
By: 'Jake'
Sep 12,2019
0 people found
this helpful
Staff were all very friendly and helpful. I was amazed by their knowledge and commitment throughout the whole buying/selling process. Would definitely recommend and/or use again when the time comes :)...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Angie Taylor
Sep 24, 2019
View all comments (1)
Thanks Jake, we pride ourselves on our knowledge of the local area. All our team, live in the area and we are able to offer invaluable information about the local community and area. So pleased we were able to find a buyer so quickly for you.. ...

“I would recommend Hannells in Alvaston 100% A......”

Share on :
Sep 12,2019
Minithumbup
Staff profile picture
Heather James
By: 'Sarah'
Sep 12,2019
0 people found
this helpful
I would recommend Hannells in Alvaston 100% A Professional, efficient service. Excellent communication, they keep you Informed regularly and are happy to answer all queries. Angie, Heather and Natalie are all so helpful...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Angie Taylor
Sep 24, 2019
View all comments (1)
Dear Sarah.. the whole team have enjoyed working with you during the sale of your property.. Thank you for such a lovely review. ...

“Absolutely fantastic!...”

Share on :
Sep 11,2019
Minithumbup
Staff profile picture
Heather James
By: 'Mrs'
Sep 11,2019
0 people found
this helpful
Everyone in the Alvaston branch have been absolutely fantastic and so so helpful. We got regular updates and really felt they were there to help us deal with the sale of our house. We can't thank you enough and they would be the only Estate ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Angie Taylor
Sep 24, 2019
View all comments (1)
Thank you Sam for the lovely review.. Myself and the team are so happy for you and we hope you stay in touch.. ...

“Excellent support and knowledge from Natalie ......”

Share on :
Sep 11,2019
Minithumbup
By: 'Aimee'
Sep 11,2019
0 people found
this helpful
Excellent support and knowledge from Natalie at Hannells in Alvaston. Kept us up to date throughout the process. Highly recommended, especially for first time buyers....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I thought the staff were very professional, f......”

Share on :
Sep 10,2019
Minithumbup
By: 'Ian'
Sep 10,2019
0 people found
this helpful
I thought the staff were very professional, friendly, prompt and efficient and keep and kept me informed of all developments and progress relating to the purchase of the property. May this continue until the exchange of contracts...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service from Natalie Clarke at Alvaston......”

Share on :
Sep 04,2019
Minithumbup
By: 'Clive'
Sep 04,2019
0 people found
this helpful
Great service from Natalie Clarke at Alvaston. I agreed a purchase from her and she was very efficient in making all arrangements from the viewing to verifying me as suitable for purchase. The other staff in the branch were also very friendly and made the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Angie Taylor - Branch Manager was absolutely fantastic...”

Share on :
Sep 03,2019
Minithumbup
Staff profile picture
Heather James
By: 'Mr'
Sep 03,2019
0 people found
this helpful
Angie Taylor - Branch Manager was absolutely fantastic from start to end. Angie and her teams level of communication and market knowledge is above and beyond. Nothing was to much trouble. Highly recommend. Thank you Angie for a seamless purchase....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Team!...”

Share on :
Sep 03,2019
Minithumbup
Staff profile picture
Alex Simpson
By: 'Connor'
Sep 03,2019
1 people found
this helpful
The team were very helpful throughout the process. Martin was helpful and friendly with the multiple viewings of the house. Aaron was very quick to respond to our offers and to get updates from the seller. Alex has been an absolute star throughout the sales ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Sep 04, 2019
View all comments (1)
Was so lovely reading such a fantastic review Connor. The team were so pleased when they read it. Delivering excellent customer and the complete moving experience to both our sellers and buyers is really important to us. The whole team are so passionate about what they do and I think this really shows when we receive such fantastic reviews. Thank you again, Kind Regards Lauren and the whole team here at Littleover. ...

“Good experience from a great team of people. ......”

Share on :
Aug 31,2019
Minithumbup
Staff profile picture
Sarah Keeling
By: 'Ruth'
Aug 31,2019
0 people found
this helpful
Good experience from a great team of people. Took the stress out of selling my property for me, big thank you to all who work there....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A brilliant service from start to finish. As ......”

Share on :
Aug 31,2019
Minithumbup
Staff profile picture
Heather James
By: 'Sarah'
Aug 31,2019
0 people found
this helpful
A brilliant service from start to finish. As first time buyers it was so straightforward. Couldn't ask for more. Thrilled to have such a gorgeous property. Thank you so much!...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Angie Taylor
Sep 03, 2019
View all comments (1)
The whole team are thrilled for you both. So exciting for you and we look forward to handing over the keys to your beautiful new home!!! ...

“Brilliant team!Very efficient and communicat......”

Share on :
Aug 31,2019
Minithumbup
Staff profile picture
Amy Boole
Staff profile picture
Sarah Gascoigne
By: 'Kieron'
Aug 31,2019
0 people found
this helpful
Brilliant team! Very efficient and communicative all the way through buying the property and always there to help with any questions!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from the start....”

Share on :
Aug 31,2019
Minithumbup
By: 'Natalie'
Aug 31,2019
0 people found
this helpful
Excellent service from the start. Hannells were always quick to respond and communication was excellent with us being kept up to date on a regular basis....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Lauren Taylor
Sep 04, 2019
View all comments (1)
Hi Natalie, thank you for taking the time to write a lovely review. It is so lovely to read that you felt you were kept updated through the process in selling your property and that the communication was there. We were so delighted to sell your property in 1 day. Kind Regards Lauren and the whole team here at Littleover. ...

“petermoore...”

Share on :
Aug 30,2019
Minithumbup
Staff profile picture
Nicola Barnard
By: 'peter'
Aug 30,2019
0 people found
this helpful
From the first meeting with Nicola about selling the property to leah ringing and confirming things and all the other members of staff a very professional team who always do their best and go out of their way to try and help carry on Nicola ...
read full review
Comment on agent fees
good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Barnard
Aug 30, 2019
View all comments (1)
Thank you Peter it was so lovely for the whole team to read your comments. Thank you for taking the time to write a review on your experience. Kind regards Nicola & The Allestree Team ...

“Purchased our bungalow from Hannells in Mickl......”

Share on :
Aug 30,2019
Minithumbup
By: 'MTS'
Aug 30,2019
0 people found
this helpful
Purchased our bungalow from Hannells in Mickleover. They are very friendly and helpful. I'll be recommending them to all my friends and family....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



Get in touch with

Hannells

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn