Hannells
4.9/5, 3244 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3244
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 20 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Great service from the team in Littleover get......”

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Jan 20,2020
Minithumbup
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Emma Reeve
By: 'Simon'
Jan 20,2020
0 people found
this helpful
Great service from the team in Littleover getting my house on the market through to a good offer being accepted. Excellent communication throughout....
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By: lauren Taylor
Jan 22, 2020
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Hi Simon, Thank you for taking the time to write such a lovely So pleased that you have found our communication outstanding. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“We brought our first home through Hannells in......”

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Jan 20,2020
Minithumbup
By: 'Charlotte'
Jan 20,2020
1 people found
this helpful
We brought our first home through Hannells in Alvaston, Derby. The process exceeded the normal timescales and in total took nearly 9 months once we got our keys! It was a very stressful time for both me and my partner but I must say, once Angie (...
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By: angie Taylor
Jan 21, 2020
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Dear Brad and Charlotte, thank you for taking the time to post such an honest review.. I know that the process of purchasing your first home was far from easy and your patience and understanding were so important to this process. You showed both of these in abundance and I was both pleased and relieved that I was able to step in. We managed to work together to see this through to the end. It was a great feeling handing you the keys and it also reminded me of why I do this job!! Be happy in your ...

“Helpful, friendly and competent staff....”

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Jan 17,2020
Minithumbup
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Leanna Holmes
By: 'Andrewn'
Jan 17,2020
0 people found
this helpful
Helpful, friendly and competent staff. Renting process was smooth and easy. I would recommend Hannells to both landlords and tenants. Leanna was clearly very knowledgeable regarding the process....
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“The ladies were very helpful, polite and cari......”

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Jan 17,2020
Minithumbup
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Heather James
By: 'Steph'
Jan 17,2020
1 people found
this helpful
The ladies were very helpful, polite and caring, went above and beyond to help me when I needed it. Highly recommended....
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By: angie Taylor
Jan 21, 2020
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Thank you so much for posting such a lovely review Steph.. It has been a pleasure working with you and also helping you to work through the difficulties of progressing your purchase to completion. This is why it is so important to provide the complete moving experience and providing full sales Progression support for our vendors and purchasers. Thanks again from the whole team here at hannells Alvaston.. ...

“Our experience started off not so good due to......”

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Jan 16,2020
Minithumbup
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Alex Simpson
By: 'Momina'
Jan 16,2020
0 people found
this helpful
Our experience started off not so good due to our offer being accepted & then being told viewings continued and a higher offer was being considered. However since our second offer was accepted, Hannells have been extremely professional and helpful especially a gentleman by the name ...
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By: lauren taylor
Jan 17, 2020
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Hi Momina, Thank you for taking the time to write about your experience with Hannells. So sorry to hear that you were a little disappointed initially after your offer being accepted 1st time. With the property being such a popular property and still awaiting your financial qualification we still had a lot of activity go ahead. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells did a great job selling the property......”

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Jan 14,2020
Minithumbup
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Jo Riggott
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Amy Boole
By: 'Chris'
Jan 14,2020
0 people found
this helpful
Hannells did a great job selling the property. Staff are really great people both at the alvaston and Chaddesden branches....
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“Great experience...”

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Jan 14,2020
Minithumbup
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Emma Reeve
By: 'Danielle'
Jan 14,2020
0 people found
this helpful
Great experience from making the appointments, to the viewings and finally to the paperwork. Friendly team on hand to answer all queries....
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By: lauren taylor
Jan 17, 2020
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Hi Danielle, thank you for taking the time to write about your experience you have had with Hannells Littleover, So lovely to read that you have been really pleased. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Emma and the rest of the team have been amazi......”

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Jan 14,2020
Minithumbup
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Emma Reeve
By: 'jasmeet'
Jan 14,2020
0 people found
this helpful
Emma and the rest of the team have been amazing. Thank you guys for all your help. I would so recommend using Hannells....
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By: lauren taylor
Jan 17, 2020
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Hi Jasmeet, Thank you for taking the time to write such a lovely review. So pleased to read that the team have been amazing - we really do pride ourselves in the service we provide all our sellers and buyers. So lovely to know that you would recommend Hannells to family and friends. Kind Regards Lauren and the whole team here at Littleover. ...

“Professional and knowledgeable...”

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Jan 14,2020
Minithumbup
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Emma Reeve
By: 'Julia'
Jan 14,2020
0 people found
this helpful
Our experience with Hannells has been excellent from the moment we went into the Littleover office to arrange a valuation. Professional, knowledgeable, courteous and efficient. They have kept us informed at every step....
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By: lauren taylor
Jan 17, 2020
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Hi Julia, I hope you are well - Thank you for taking the time to write such a lovely review. So pleased to read that you have been amazed by the service you have recieved from the team. Kind Regards Lauren and the whole team here at Littleover. ...

“My experience with hannells estate agents in ......”

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Jan 09,2020
Minithumbup
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Michelle Tinson
By: 'Kerry'
Jan 09,2020
0 people found
this helpful
My experience with hannells estate agents in chaddesden has been beyond amazing. The support, advice and friendly team, especially Michelle Tinson, has been so appreciated, especially with being first time buyers and this process being very new to us. The correspondence has been great, keeping ...
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“Sarah and all the staff went above and beyond......”

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Jan 09,2020
Minithumbup
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Sarah Gascoigne
By: 'Geoffrey'
Jan 09,2020
0 people found
this helpful
Sarah and all the staff went above and beyond to help me and guiding me through the process of purchasing a house, I would recommend anybody to use them they really care about the customer...
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“Superb service from Hannels. Very profession......”

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Jan 06,2020
Minithumbup
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Heather James
By: 'Bernadette'
Jan 06,2020
1 people found
this helpful
Superb service from Hannels. Very professional throughout, providing us with sound advice during the process of our house move. Heather, Natalie and Gail, thank you so much for keeping us promptly updated on all aspects of our house move. Almost stress free and now happily ...
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By: angie Taylor
Jan 08, 2020
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Thank you so much Bernadette for the kind review.. We are so pleased we provided the "complete moving experience" we hope you are happy in your new home, I know your buyers are!! Angie (Manager) ...

“Excellent correspondence to date, progress an......”

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Jan 05,2020
Minithumbup
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Emma Reeve
By: 'Ian'
Jan 05,2020
0 people found
this helpful
Excellent correspondence to date, progress and feedback in relation to viewings excellent, know the house is Sold subject to contract exchange hopefully this correspondence continues....
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By: Lauren Taylor
Jan 06, 2020
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Hi Ian, Thank you for taking the time to write such a lovely review. It is so lovely to read that you have found our customer service excellent and we will look forward to continuing that whilst we take you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Leanna has been exceptionally helpful along t......”

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Dec 18,2019
Minithumbup
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Leanna Holmes
By: 'Leanne'
Dec 18,2019
0 people found
this helpful
Leanna has been exceptionally helpful along the way and we are very happy with the renting experience with hannells so far. Much improved service than with our previous lettings agent....
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“Great team...”

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Dec 17,2019
Minithumbup
By: 'Emma'
Dec 17,2019
0 people found
this helpful
The team are very helpful and supportive throughout the sales process and always keep you up to date. Would definitely recommend....
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By: Lauren Taylor
Dec 18, 2019
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Hi Emma, Thank you for taking the time to write such a lovely review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Very happy with our selling experience with Hannells...”

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Dec 17,2019
Minithumbup
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Lorna
By: 'G'
Dec 17,2019
0 people found
this helpful
Very happy with our selling experience with Lorna and Helen at Hannells. We found a buyer very quickly, thanks to the local knowledge of the agents. They were highly professional throughout and kept us informed every step of the way. Would recommend...
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“All the staff at the chaddesden branch were b......”

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Dec 14,2019
Minithumbup
By: 'Mrs'
Dec 14,2019
0 people found
this helpful
All the staff at the chaddesden branch were brilliant from start to finish. They were all a great support and was always on hand to give advice , help and reassurance along our journey. The whole team were friendly and we always felt we could call ...
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“Top service...”

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Dec 12,2019
Minithumbup
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Lorna
By: 'Daniel'
Dec 12,2019
0 people found
this helpful
They were absolutely brilliant and on the ball keeping me updated every step of the way. Would highly recommend using them for buying and selling....
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“Lorna has been fantastic all through the proc......”

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Nov 28,2019
Minithumbup
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Lorna
By: 'Norma'
Nov 28,2019
0 people found
this helpful
Lorna has been fantastic all through the process of selling my property.At all times Lorna has kept me in touch with all aspects of the sale from discussing the sales brochure to completion of the sale. Always willing to help and discuss any issues ...
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“excellent from every member of the Team, thor......”

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Nov 26,2019
Minithumbup
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Aaron Curd
By: 'Sue'
Nov 26,2019
0 people found
this helpful
excellent from every member of the Team, thorough and speedy efficiency - all of them had a great knowledge of he area and were well informed and very personable...
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By: Lauren Taylor
Nov 27, 2019
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Hi Sue, Thank you so much for taking the time to write such a fantastic review. We are so pleased to read that you have found the whole team thorough and efficient. We really do pride ourselves in delivering amazing customer service and I really do believe this shows with the fantastic reviews and feedback we receive. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Fantastic from start to finish. Called me eve......”

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Nov 22,2019
Minithumbup
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Sarah Keeling
By: 'JH'
Nov 22,2019
0 people found
this helpful
Fantastic from start to finish. Called me every eeek with an update and when a seller pulled out ... they got me another purchaser within the week...
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“Staff are absolutely lovely! Natalie has been......”

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Nov 20,2019
Minithumbup
By: 'Georgia'
Nov 20,2019
0 people found
this helpful
Staff are absolutely lovely! Natalie has been great throughout! Amazing communication and kept me informed! Thank you for the advise and help! Highly recommend!...
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By: angie Taylor
Jan 27, 2020
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Georgia.. Thank you so much for taking the time to write a review.. Natalie and the team are pleased to have helped you find your first home.. Be happy and stay in touch!! ...

“Hannells Team at Littleover have been brillia......”

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Nov 20,2019
Minithumbup
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Emma Reeve
By: 'Michelle'
Nov 20,2019
0 people found
this helpful
Hannells Team at Littleover have been brilliant in the sale of my property and they are excellent at keeping me updated. MG...
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By: Lauren Taylor
Nov 21, 2019
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Hi Michelle, Thank you so much for taking the time to write a review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“The Team at Hannells- Blagreaves Lane- excellent at every level...”

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Nov 15,2019
Minithumbup
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Emma Reeve
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Lauren Taylor
By: 'Phil'
Nov 15,2019
0 people found
this helpful
The Team at Hannells have given first class customer service throughout the whole sale process. We have received regular updates on viewings, enquiries and offers, with communication being instant, concise and extremely helpful. I can't thank the Team enough for the superb service we have ...
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By: Lauren Taylor
Nov 18, 2019
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Hi Phil and Jennie, Thank you so much for taking the time to write about your experience with Hannells Littleover. Its so lovely to read that you have been so pleased with the customer service you have received from our team. We really do pride ourselves with the customer service we provide and providing all our customers with the complete moving experience. We will look forwarding to taking you through to completion. Kind Regards Lauren and the team here at Littleover. ...

“Rebecca was really helpful and professional w......”

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Nov 15,2019
Minithumbdown
By: 'Shelley'
Nov 15,2019
0 people found
this helpful
Rebecca was really helpful and professional which took some of the stress away from the process of purchasing a property....
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By: Angie Taylor
Nov 18, 2019
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Thank you so much for the kind review.. Rebecca is a new addition to our team in Alvaston and we are all pleased that she managed to relieve the stress. Thanks again .. ...

“Great service nice and polite very efficient......”

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Nov 15,2019
Minithumbup
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Nicola Barnard
By: 'Mr'
Nov 15,2019
0 people found
this helpful
Great service nice and polite very efficient helped in every way possible thanks to Nicola Barnard many thanks Mr & Mrs Ward...
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“Great support from the start. Little effort f......”

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Nov 08,2019
Minithumbup
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Emma Reeve
By: 'Any'
Nov 08,2019
0 people found
this helpful
Great support from the start. Little effort from myself. Also appreciated the advice from the team regarding photos and sales prep. Thank you...
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By: Lauren Taylor
Nov 09, 2019
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Thank you for taking the time to write about your experience with the team at Littleover. So lovely to read that you were given the support from the start of your experience. We will now look forward to taking you through to completion. Once again Thank you. Kind Regards Lauren and the whole team here at Littleover Hannells. ...

“Hannells were utterly professional and helpfu......”

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Nov 06,2019
Minithumbup
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Sara Walker-Bradley
By: 'Samuel'
Nov 06,2019
0 people found
this helpful
Hannells were utterly professional and helpful despite the unfavourable conditions presented from buyers pulling out and the council's national highest time taken to undertake a land registry search. Throughout Sara and the team at Hannells did their upmost to pursue the sale of the property, ...
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By: Nicola Barnard
Nov 06, 2019
View all comments (1)
Hi Sam thank you for your review & comments. There are often obstacles to overcome during the house selling process & we were more than happy to help guide you through them. Best wishes Nicola & the Allestree Team ...

“Always very helpful and friendly. Very good a......”

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Nov 05,2019
Minithumbup
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Lauren Taylor
By: 'Anna'
Nov 05,2019
0 people found
this helpful
Always very helpful and friendly. Very good at keeping in contact and nothing seemed too much trouble. Absolutely no complaints!...
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By: Lauren Taylor
Nov 06, 2019
View all comments (1)
Hi Anna, Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to hear that you have received amazing service. We will looking forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“I have recently purchased a property through ......”

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Nov 05,2019
Minithumbup
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Lorna
By: 'Robert'
Nov 05,2019
0 people found
this helpful
I have recently purchased a property through hannells estate agents in Oakwood. The staff there was fantastic. Lorna was great! She assisted me so much with the solicitors that I used as they were useless. She helped chase the searches. I was informed throughout the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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