Hannells
4.9/5, 3146 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3146
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“hannells have been brilliant in this process ......”

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Sep 21,2019
Minithumbup
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Leanna Holmes
By: 'steve'
Sep 21,2019
0 people found
this helpful
hannells have been brilliant in this process of securing this letting move to 26 chain lane answered all our questions and concerns very helpful and thorough they've made the move very easy in this stressful time of moving home....
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“NOTHING TO MUCH TROUBLE...”

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Sep 20,2019
Minithumbup
By: 'LEE'
Sep 20,2019
0 people found
this helpful
WAS CONSTANTLY KEEPING ME IN THE LOOP WITH THE SALE OF THE PROPERTY ,WEEKLY PROGRESS REPORTS AND HOW THINGS WERE DOING...
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Comment on agent fees
MEDIOCRE
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By: Lauren Taylor
Sep 21, 2019
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Hi Lee, Thank you for taking the time to write about your experience with the team at Littleover. We are so pleased that you were really happy with the serviced you received from our team and that we provided you the complete moving experience. Kind Regards Lauren and the whole team at Littleover Hannells. ...

“A very thorough and efficient valuation and e......”

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Sep 20,2019
Minithumbup
By: 'Alan'
Sep 20,2019
0 people found
this helpful
A very thorough and efficient valuation and everything was explained very well. Had an offer after the first viewing which was a lot quicker than I could have ever expected. Could not fault the service...
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“Staff...”

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Sep 19,2019
Minithumbup
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Sarah Gascoigne
By: 'Stephen'
Sep 19,2019
0 people found
this helpful
The lady I dealt with was professional , polite and sorted the house very quickly. I was given an answer with two days....
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“Motivated estate agents, good advice from sta......”

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Sep 19,2019
Minithumbup
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Aaron Curd
By: 'Paul'
Sep 19,2019
0 people found
this helpful
Motivated estate agents, good advice from start to finish of the sales process. Local sales office which suited ourselves being out of the area to handle viewings. Many thanks to the team who made this sales experience easy in particular Aaron....
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By: Lauren Taylor
Sep 20, 2019
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Hi Paul, Thank you for taking the time to write about your experience with the Littleover team. We are such a motivated team and each member of staff really do enjoy and love what they do, and this is shown by the fantastic reviews that our sellers and buyers provide. We will look forward to taking you through to completion and providing you with the complete moving experience. Thank you again for such a lovely review. Kind Regards Lauren and the whole team here at Littleover. ...

“We looked at two properties through the littl......”

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Sep 17,2019
Minithumbup
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Emma Reeve
By: 'Luke'
Sep 17,2019
1 people found
this helpful
We looked at two properties through the littleover branch. Martin King showed us around one of the properties. He was a lovely chap and very professional. Emma has been contact with us thought out the buying process. She has been a great help....
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By: Lauren Taylor
Sep 19, 2019
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Hi Luke, Thank you for taking the time to write such a lovely review. We look forward to taking you right through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Heather went out of her way to be helpful. Sh......”

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Sep 17,2019
Minithumbup
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Heather James
By: 'Phil'
Sep 17,2019
0 people found
this helpful
Heather went out of her way to be helpful. She was spot on with the valuation which meant the property sold quickly....
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By: Angie Taylor
Sep 24, 2019
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Thank you so much for the positive review Phil.. Heather works tirelessly to provide a service to our vendors and is honest and transparent during her contact with vendors. This sets us apart and why we are the biggest selling Agent in the area. Thanks again Phil!! ...

“Thank you Hannells...”

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Sep 16,2019
Minithumbup
By: 'First'
Sep 16,2019
0 people found
this helpful
This was our first time buying a house and as it's a big thing we were anxious but the friendly and helpful staff at Hannells made things easy for us and put our minds at ease. We appreciate all they're help with everything and would ...
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By: Angie Taylor
Sep 24, 2019
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Thank you so much for your kind review.. The whole team are so pleased that we found the house of your dreams.. Stay in touch!! ...

“Staff were all very friendly and helpful. I w......”

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Sep 12,2019
Minithumbup
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Heather James
By: 'Jake'
Sep 12,2019
0 people found
this helpful
Staff were all very friendly and helpful. I was amazed by their knowledge and commitment throughout the whole buying/selling process. Would definitely recommend and/or use again when the time comes :)...
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By: Angie Taylor
Sep 24, 2019
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Thanks Jake, we pride ourselves on our knowledge of the local area. All our team, live in the area and we are able to offer invaluable information about the local community and area. So pleased we were able to find a buyer so quickly for you.. ...

“I would recommend Hannells in Alvaston 100% A......”

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Sep 12,2019
Minithumbup
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Heather James
By: 'Sarah'
Sep 12,2019
0 people found
this helpful
I would recommend Hannells in Alvaston 100% A Professional, efficient service. Excellent communication, they keep you Informed regularly and are happy to answer all queries. Angie, Heather and Natalie are all so helpful...
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By: Angie Taylor
Sep 24, 2019
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Dear Sarah.. the whole team have enjoyed working with you during the sale of your property.. Thank you for such a lovely review. ...

“Absolutely fantastic!...”

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Sep 11,2019
Minithumbup
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Heather James
By: 'Mrs'
Sep 11,2019
0 people found
this helpful
Everyone in the Alvaston branch have been absolutely fantastic and so so helpful. We got regular updates and really felt they were there to help us deal with the sale of our house. We can't thank you enough and they would be the only Estate ...
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By: Angie Taylor
Sep 24, 2019
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Thank you Sam for the lovely review.. Myself and the team are so happy for you and we hope you stay in touch.. ...

“Excellent support and knowledge from Natalie ......”

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Sep 11,2019
Minithumbup
By: 'Aimee'
Sep 11,2019
0 people found
this helpful
Excellent support and knowledge from Natalie at Hannells in Alvaston. Kept us up to date throughout the process. Highly recommended, especially for first time buyers....
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“I thought the staff were very professional, f......”

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Sep 10,2019
Minithumbup
By: 'Ian'
Sep 10,2019
0 people found
this helpful
I thought the staff were very professional, friendly, prompt and efficient and keep and kept me informed of all developments and progress relating to the purchase of the property. May this continue until the exchange of contracts...
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“Great service from Natalie Clarke at Alvaston......”

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Sep 04,2019
Minithumbup
By: 'Clive'
Sep 04,2019
0 people found
this helpful
Great service from Natalie Clarke at Alvaston. I agreed a purchase from her and she was very efficient in making all arrangements from the viewing to verifying me as suitable for purchase. The other staff in the branch were also very friendly and made the ...
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“Angie Taylor - Branch Manager was absolutely fantastic...”

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Sep 03,2019
Minithumbup
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Heather James
By: 'Mr'
Sep 03,2019
0 people found
this helpful
Angie Taylor - Branch Manager was absolutely fantastic from start to end. Angie and her teams level of communication and market knowledge is above and beyond. Nothing was to much trouble. Highly recommend. Thank you Angie for a seamless purchase....
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“Great Team!...”

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Sep 03,2019
Minithumbup
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Alex Simpson
By: 'Connor'
Sep 03,2019
1 people found
this helpful
The team were very helpful throughout the process. Martin was helpful and friendly with the multiple viewings of the house. Aaron was very quick to respond to our offers and to get updates from the seller. Alex has been an absolute star throughout the sales ...
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By: Lauren Taylor
Sep 04, 2019
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Was so lovely reading such a fantastic review Connor. The team were so pleased when they read it. Delivering excellent customer and the complete moving experience to both our sellers and buyers is really important to us. The whole team are so passionate about what they do and I think this really shows when we receive such fantastic reviews. Thank you again, Kind Regards Lauren and the whole team here at Littleover. ...

“Good experience from a great team of people. ......”

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Aug 31,2019
Minithumbup
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Sarah Keeling
By: 'Ruth'
Aug 31,2019
0 people found
this helpful
Good experience from a great team of people. Took the stress out of selling my property for me, big thank you to all who work there....
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“A brilliant service from start to finish. As ......”

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Aug 31,2019
Minithumbup
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Heather James
By: 'Sarah'
Aug 31,2019
0 people found
this helpful
A brilliant service from start to finish. As first time buyers it was so straightforward. Couldn't ask for more. Thrilled to have such a gorgeous property. Thank you so much!...
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By: Angie Taylor
Sep 03, 2019
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The whole team are thrilled for you both. So exciting for you and we look forward to handing over the keys to your beautiful new home!!! ...

“Brilliant team!Very efficient and communicat......”

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Aug 31,2019
Minithumbup
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Amy Boole
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Sarah Gascoigne
By: 'Kieron'
Aug 31,2019
0 people found
this helpful
Brilliant team! Very efficient and communicative all the way through buying the property and always there to help with any questions!...
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“Excellent service from the start....”

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Aug 31,2019
Minithumbup
By: 'Natalie'
Aug 31,2019
0 people found
this helpful
Excellent service from the start. Hannells were always quick to respond and communication was excellent with us being kept up to date on a regular basis....
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By: Lauren Taylor
Sep 04, 2019
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Hi Natalie, thank you for taking the time to write a lovely review. It is so lovely to read that you felt you were kept updated through the process in selling your property and that the communication was there. We were so delighted to sell your property in 1 day. Kind Regards Lauren and the whole team here at Littleover. ...

“petermoore...”

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Aug 30,2019
Minithumbup
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Nicola Barnard
By: 'peter'
Aug 30,2019
0 people found
this helpful
From the first meeting with Nicola about selling the property to leah ringing and confirming things and all the other members of staff a very professional team who always do their best and go out of their way to try and help carry on Nicola ...
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Comment on agent fees
good
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By: Nicola Barnard
Aug 30, 2019
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Thank you Peter it was so lovely for the whole team to read your comments. Thank you for taking the time to write a review on your experience. Kind regards Nicola & The Allestree Team ...

“Purchased our bungalow from Hannells in Mickl......”

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Aug 30,2019
Minithumbup
By: 'MTS'
Aug 30,2019
0 people found
this helpful
Purchased our bungalow from Hannells in Mickleover. They are very friendly and helpful. I'll be recommending them to all my friends and family....
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“Purchased my first property through Hannells.......”

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Aug 29,2019
Minithumbup
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Sarah Keeling
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George Shore
By: 'A'
Aug 29,2019
0 people found
this helpful
Purchased my first property through Hannells. George who showed me the property was very helpful & Sarah was great in agreeing my offer. Would highly recommend. Made it very stress free....
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“From start to finish a smooth transaction. Va......”

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Aug 29,2019
Minithumbup
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Sam Harrison
By: 'Pauline'
Aug 29,2019
0 people found
this helpful
From start to finish a smooth transaction. Valuation was spot on & the after sales was a blessing. Many Thanks!...
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“Very friendly service. They go the extra mile....”

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Aug 28,2019
Minithumbdown
By: 'Bruce'
Aug 28,2019
0 people found
this helpful
Very friendly service. Went into the office and received a warm welcome. Came away feeling that I had known the office staff all my life. They definitely go the extra mile, nothing was too much to ask....
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“Hannells a great estate agent....”

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Aug 26,2019
Minithumbup
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Aaron Curd
By: 'Pete'
Aug 26,2019
2 people found
this helpful
I have found Hannells a great estate agent .I would highly recommend them to all friends and family the top guy who I dealt with was Aaron curd this guy selling skills are the best he is always polite and is truly dedicated a real ...
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By: Lauren Taylor
Aug 30, 2019
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Hi Pete, So pleased to read that you would recommend Hannells, and that you were impressed with the customer service you received from Aaron. It is really important to us that we provide our customers with the 'complete moving experience' Thank you again for writing such a lovely review, Kind Regards Lauren and the whole team at Littleover. ...

“We were looking for our first home and Eve a......”

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Aug 25,2019
Minithumbup
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Eve Holmes
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George Shore
By: 'Barry'
Aug 25,2019
0 people found
this helpful
We were looking for our first home and Eve and George are both really helpful and knowledgeable about the houses they have for sale and the local area. Eve sorted out a mortgage appointment for us and we got a great deal with MAB. George ...
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“Great team of people...”

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Aug 23,2019
Minithumbup
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Sam Harrison
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Eve Holmes
By: 'Desi'
Aug 23,2019
0 people found
this helpful
Great team of people. Sold my house in 2 weeks. Very efficient and friendly. Always there to help. Would highly recommend....
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“Excellent experience with Hannells, friendly,......”

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Aug 21,2019
Minithumbup
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Sara Walker-Bradley
By: 'Laura'
Aug 21,2019
0 people found
this helpful
Excellent experience with Hannells, friendly, efficient and proactive in the sale of our home. Communication was great from the start right up to exchange. Photos and advert of property were superb and if we ever move house again we will be using Hannells. Would highly ...
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By: Nicola Barnard
Aug 21, 2019
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Laura thank you so much for your review & your kind words regarding your house sale & moving experience. We wish you & your family best wishes in your new home. Kind regards Nicola & the Allestree team ...

“All the ladies I have met have been lovely. ......”

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Aug 21,2019
Minithumbup
By: 'David'
Aug 21,2019
1 people found
this helpful
All the ladies I have met have been lovely. Service with a smile is epitomised by the staff. Angie has been brilliant with communication and clearly her passion for her work. Always a pleasure to see them and look forward to finishing the buying of ...
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By: Angie Taylor
Aug 22, 2019
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The whole team thanks you for your very positive review.. we are so happy that we have provided the "Complete Moving Experience" as you have used our Conveyancing services and our Mortgage services.. We look forward to handing you the keys to your beautiful new home!! Thanks again.. ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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