96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
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Debbie
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Heather
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Aimee
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Aaron
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Lorna
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Amy
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Jo
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Alex
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Lauren
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Emma
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Amanda
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Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Emma
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Tom
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Olivia
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Kerrie
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Sharon
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Kim
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Matt
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Pam
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Michael
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Latest Reviews
View all Reviews 3146Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
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May 15,2023
May 15,2023
1
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Jan 14,2020
Jan 14,2020
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Our experience with Hannells has been excellent from the moment we went into the Littleover office to arrange a valuation. Professional, knowledgeable, courteous and efficient. They have kept us informed at every step....
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Jan 17, 2020
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Hi Julia, I hope you are well - Thank you for taking the time to write such a lovely review. So pleased to read that you have been amazed by the service you have recieved from the team. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 09,2020
Jan 09,2020
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My experience with hannells estate agents in chaddesden has been beyond amazing.
The support, advice and friendly team, especially Michelle Tinson, has been so appreciated, especially with being first time buyers and this process being very new to us.
The correspondence has been great, keeping ...
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Jan 09,2020
Jan 09,2020
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Sarah and all the staff went above and beyond to help me and guiding me through the process of purchasing a house, I would recommend anybody to use them they really care about the customer...
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Jan 06,2020
Jan 06,2020
1
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Superb service from Hannels. Very professional throughout, providing us with sound advice during the process of our house move. Heather, Natalie and Gail, thank you so much for keeping us promptly updated on all aspects of our house move. Almost stress free and now happily ...
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Jan 08, 2020
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Thank you so much Bernadette for the kind review.. We are so pleased we provided the "complete moving experience" we hope you are happy in your new home, I know your buyers are!! Angie (Manager) ...
Jan 05,2020
Jan 05,2020
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Excellent correspondence to date, progress and feedback in relation to viewings excellent, know the house is Sold subject to contract exchange hopefully this correspondence continues....
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Jan 06, 2020
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Hi Ian, Thank you for taking the time to write such a lovely review. It is so lovely to read that you have found our customer service excellent and we will look forward to continuing that whilst we take you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 18,2019
Dec 18,2019
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Leanna has been exceptionally helpful along the way and we are very happy with the renting experience with hannells so far. Much improved service than with our previous lettings agent....
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Dec 17,2019
Dec 17,2019
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The team are very helpful and supportive throughout the sales process and always keep you up to date. Would definitely recommend....
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Dec 18, 2019
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Hi Emma, Thank you for taking the time to write such a lovely review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Dec 17,2019
Dec 17,2019
0
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Very happy with our selling experience with Lorna and Helen at Hannells.
We found a buyer very quickly, thanks to the local knowledge of the agents.
They were highly professional throughout and kept us informed every step of the way.
Would recommend...
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Dec 14,2019
Dec 14,2019
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All the staff at the chaddesden branch were brilliant from start to finish. They were all a great support and was always on hand to give advice , help and reassurance along our journey. The whole team were friendly and we always felt we could call ...
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Dec 12,2019
Dec 12,2019
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They were absolutely brilliant and on the ball keeping me updated every step of the way. Would highly recommend using them for buying and selling....
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Nov 28,2019
Nov 28,2019
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Lorna has been fantastic all through the process of selling my property.At all times Lorna has kept me in touch with all aspects of the sale from discussing the sales brochure to completion of the sale.
Always willing to help and discuss any issues ...
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Nov 26,2019
Nov 26,2019
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excellent from every member of the Team, thorough and speedy efficiency - all of them had a great knowledge of he area and were well informed and very personable...
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Nov 27, 2019
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Hi Sue, Thank you so much for taking the time to write such a fantastic review. We are so pleased to read that you have found the whole team thorough and efficient. We really do pride ourselves in delivering amazing customer service and I really do believe this shows with the fantastic reviews and feedback we receive. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 22,2019
Nov 22,2019
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Fantastic from start to finish. Called me every eeek with an update and when a seller pulled out ... they got me another purchaser within the week...
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Nov 20,2019
Nov 20,2019
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Staff are absolutely lovely! Natalie has been great throughout! Amazing communication and kept me informed! Thank you for the advise and help! Highly recommend!...
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Jan 27, 2020
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Georgia.. Thank you so much for taking the time to write a review.. Natalie and the team are pleased to have helped you find your first home.. Be happy and stay in touch!! ...
Nov 20,2019
Nov 20,2019
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Hannells Team at Littleover have been brilliant in the sale of my property and they are excellent at keeping me updated.
MG...
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Nov 21, 2019
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Hi Michelle, Thank you so much for taking the time to write a review. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 15,2019
Nov 15,2019
0
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The Team at Hannells have given first class customer service throughout the whole sale process. We have received regular updates on viewings, enquiries and offers, with communication being instant, concise and extremely helpful. I can't thank the Team enough for the superb service we have ...
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Nov 18, 2019
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Hi Phil and Jennie, Thank you so much for taking the time to write about your experience with Hannells Littleover. Its so lovely to read that you have been so pleased with the customer service you have received from our team. We really do pride ourselves with the customer service we provide and providing all our customers with the complete moving experience. We will look forwarding to taking you through to completion. Kind Regards Lauren and the team here at Littleover. ...
Nov 15,2019
Nov 15,2019
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Rebecca was really helpful and professional which took some of the stress away from the process of purchasing a property....
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Nov 18, 2019
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Thank you so much for the kind review.. Rebecca is a new addition to our team in Alvaston and we are all pleased that she managed to relieve the stress. Thanks again .. ...
Nov 15,2019
Nov 15,2019
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Great service
nice and polite very efficient
helped in every way possible
thanks to Nicola Barnard
many thanks
Mr & Mrs Ward...
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Nov 08,2019
Nov 08,2019
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Great support from the start. Little effort from myself. Also appreciated the advice from the team regarding photos and sales prep. Thank you...
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Attachments
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Nov 09, 2019
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Thank you for taking the time to write about your experience with the team at Littleover. So lovely to read that you were given the support from the start of your experience. We will now look forward to taking you through to completion. Once again Thank you. Kind Regards Lauren and the whole team here at Littleover Hannells. ...
Nov 06,2019
Nov 06,2019
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Hannells were utterly professional and helpful despite the unfavourable conditions presented from buyers pulling out and the council's national highest time taken to undertake a land registry search. Throughout Sara and the team at Hannells did their upmost to pursue the sale of the property, ...
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Nov 06, 2019
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Hi Sam thank you for your review & comments. There are often obstacles to overcome during the house selling process & we were more than happy to help guide you through them. Best wishes Nicola & the Allestree Team ...
Nov 05,2019
Nov 05,2019
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Always very helpful and friendly. Very good at keeping in contact and nothing seemed too much trouble. Absolutely no complaints!...
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Nov 06, 2019
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Hi Anna, Thank you for taking the time to write about your experience with Hannells Littleover. Lovely to hear that you have received amazing service. We will looking forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 05,2019
Nov 05,2019
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I have recently purchased a property through hannells estate agents in Oakwood. The staff there was fantastic. Lorna was great! She assisted me so much with the solicitors that I used as they were useless. She helped chase the searches. I was informed throughout the ...
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Nov 05,2019
Nov 05,2019
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I found all staff in the branch at belgreaves lane very friendly, helpful and provided great support selling and buying properties....
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Nov 06, 2019
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Good Afternoon, Thank you for writing about your experience with Hannells so far. So lovely to hear that you found all the staff helpful, friendly and provided great support. Kind Regards Lauren. ...
Nov 04,2019
Nov 04,2019
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From start to finish I have received excellent customer service from the sales team at Hannells Allestree branch. I would definitely recommend to friends and family....
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Nov 04, 2019
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Catherine thank you for your review & taking the time to write it. It was great to here you were happy with our service & would recommend us to others. Kind regards Nicola & the Allestree Team ...
Nov 04,2019
Nov 04,2019
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The whole process was remarkably quick and hassle free. Hannells were great in guiding us in our first house sale. We sold in less than a week!...
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Nov 06, 2019
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Hi Rob, Thank you for taking the time to write about your experience with Hannells so far. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Nov 01,2019
Nov 01,2019
0
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The Hannells staff at the Littleover office have been very attentive during the sale process, keeping in touch and providing valuable updates on progress,...
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Nov 01, 2019
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Hi Anthony, Thank you for taking the time to write such a lovely review - I am so pleased to hear that you were kept updated throughout the process and were pleased with the service we provided. We really do pride ourselves in delivering excellent customer service. Thank you again for taking the time to write such a fantastic review. Kind Regards Lauren and the whole team at Littleover! ...
Oct 31,2019
Oct 31,2019
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Always great communication from the office. From booking viewings to feed back. I would not hesitate to recommend them when selling a property....
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Nov 02, 2019
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Nicole, thank you for your review our aim is always to keep our vendors updated every step of the way & throughout the process. Kind regards Nicola & the Allestree Team ...
Oct 30,2019
Oct 30,2019
1
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Great service from start to finish, kept us informed every time there was a viewing, along
With any feed back...
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Oct 29,2019
Oct 29,2019
1
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Lorna was superb all the way through my purchase. She met me when I first visited the house and saw it through until completion.
I had a lot of trouble with the Solicitors and Lorna chased them and got everything through and sorted. I had ...
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Oct 28,2019
Oct 28,2019
1
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The team at littleover were always very helpful and friendly. Good customer throughout . In particular Aaron who was very helpful and pleasant when speaking to him on the phone numerous times....
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Oct 28, 2019
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Hi Alison, Thank you for taking the time to write such a lovely review. We will look forward to taking you through to completion and continue to provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
