96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
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Leanna
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Jo
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Sarah
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Sarah
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Latest Reviews
View all Reviews 3146Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Feb 10,2020
Feb 10,2020
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The extremely helpful staff members made the experience incredibly smooth and simple. Would definitely recommend to any other prospective landlords!...
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Feb 10,2020
Feb 10,2020
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Experience renting a property
Mrs. Holmes has been our contact at Hannells Lettings and was a big help with renting a house in Derby. Moving from overseas to the UK, her assistance was greatly appreciated and needed.
Overall Mrs. Holmes and her collegues provided us ...
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Feb 10,2020
Feb 10,2020
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Smooth and efficient.
First house viewing with Martin - smooth, efficient and Informative.
Followed by great property purchase support from Lauren.
I was fully informed and well taken care off all the way through.
5 stars from me....
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Feb 14, 2020
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Hi Greg, Thank you for taking the time to write such a lovely review regarding your experience with the team at Littleover. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Feb 10,2020
Feb 10,2020
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My experience with all the staff at Hannells during my negotiations regarding the re-letting my property in Chellaston has been excellent....
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Feb 09,2020
Feb 09,2020
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Efficient and prompt service. Thanks to Leanna and the team. They found tenants for my rental property within 2 weeks and a week later they were in the property....
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Feb 09,2020
Feb 09,2020
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First time in UK we had a Good and professional service experience with hannells lettings. Proper explanation and easily approachable staff members. Overall good. Thank you....
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Feb 09,2020
Feb 09,2020
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Excelent!!! People ego are willing to help YOU get what YOU want.thank you for your help and attention.people devoted to their work....
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Feb 08,2020
Feb 08,2020
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This is the first time we've sold a house but the service we received was excellent,from Richard to the staff at Littleover. We would not hesitate to recommend Hannells too our friends. Thank you.
Mr&Mrs. Winfield....
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Feb 10, 2020
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Good Morning Mr Winfield, Thank you for taking the time to write about your experience with Hannells Littleover. It is so lovely to hear that you would not hesitate in recommend our team to friends and family. We will look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Feb 07,2020
Feb 07,2020
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Hannells provided me with a fast efficient and professional service with regular updates. I am very happy with the level of service I received from them....
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Feb 06,2020
Feb 06,2020
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A great team effort to sell my property. The whole team were always professional and friendly. They worked hard to sell and then to expedite the conveyance process - the painful part!!...
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Feb 06,2020
Feb 06,2020
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Amazing customer service!! So patient, kept us in the loop the whole time and made the whole process hasslefree - nothing was a problem.
Highly reccommended - best agent we have dealt with and 100% professional
Thanks to Leanna we now have a beautiful Family home ...
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Feb 04,2020
Feb 04,2020
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Very efficient and helped hurry things along towards the end of the sale. Special thanks to Angie who took the time out and went to extra mile to get a date for exchange/completion....
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Feb 13, 2020
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Paige... Thank you so much for taking the time to post a review. I am pleased to have played a part in pushing matters forward and to take some of the stress away ? be happy and please keep in touch!! ...
Jan 31,2020
Jan 31,2020
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All of the Hannells staff have been very helpful and professional throughout the whole selling process. Cannot recommend highly enough....
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Jan 31, 2020
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Thank you for taking the time to write such a lovely review. It is so lovely to read that you would recommend Hannells Littleover to family and friends. Kind Regards Lauren and the whole team here at Littleover! ...
Jan 31,2020
Jan 31,2020
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Amazing experience for our first move and such wonderful and friendly staff!!!
The whole experience was fantastic from start to finish and the staff made it effortless....
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Jan 28,2020
Jan 28,2020
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Friendly staff, always there to answer your questions chasing all leads. good advice given on all aspects of buying and selling thanks that's two properties in 12 months sold and another on the way...
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Jan 27,2020
Jan 27,2020
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Although was originally going to go with Purple Bricks, a colleague suggested I try Hannells just to compare. Best thing I did. From the initial contact with Jo Riggett (of whom was excellent in selling me my house (!) as I was very negative about it) ...
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Jan 23,2020
Jan 23,2020
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The ladies in the office was really helpful, returning phone calls ASAP
The lady called Sarah was absolutely delightful excellent telephone manner and really helpful keeping in touch with the process...
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Jan 22,2020
Jan 22,2020
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We are buying our first home through Hannells in Chellaston, Rebecca has been very informative and helped us through all our questions. Niki has also been very helpful and professional throughout.
I would definitely recommend....
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Jan 21,2020
Jan 21,2020
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I rented my property for 2 years with yourself and then sold the property September 2019.
The sales process has been great and I cannot fault the service offered by Angie and her team at Alvaston. Regular touch points and keeping me informed and keeping on top ...
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Jan 21, 2020
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Thank you so much Balal for giving the team at Alvaston a five star review. We value the feedback from all our Clients, even when it seems we may have fallen short on the lettings side. Please contact the team there to discuss where you feel we could improve as Hannells are always open to constructive feedback.
Thanks again and please stay in touch!! ...
Jan 21,2020
Jan 21,2020
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Our experience with hannels was excellent everyone helped us with all questions and requests which made everything alot easier for the both of us, thank you to all the amazing people at hannels mickleover for helping get to end of this long journey....
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Jan 21,2020
Jan 21,2020
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Great service received from initial valuation to selling my property. Also was kept up to speed with feedback and offers. All the team was knowledgeable about the sale whenever you called the office....
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Jan 22, 2020
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Hi Sarah, Thank you for taking the time to write such a lovely review. We really do love what we do and it is so lovely to read these lovely comments . Again thank you for your time. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 20,2020
Jan 20,2020
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I contacted the company and spoke to emma who was most helpful as to how the whole process worked,she helped me come to the decision to go ahead with the buy of my property. Thank you so much emma...
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Jan 22, 2020
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Hi Amrit, Thank you for taking the time to write about your experience with Hannells Littleover. I will pass your feedback over to the team. They love hearing about the fantastic feedback they receive. Again thank you Amrit and we will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 20,2020
Jan 20,2020
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Great service from the team in Littleover getting my house on the market through to a good offer being accepted. Excellent communication throughout....
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Jan 22, 2020
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Hi Simon, Thank you for taking the time to write such a lovely So pleased that you have found our communication outstanding. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 20,2020
Jan 20,2020
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We brought our first home through Hannells in Alvaston, Derby. The process exceeded the normal timescales and in total took nearly 9 months once we got our keys! It was a very stressful time for both me and my partner but I must say, once Angie (...
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Jan 21, 2020
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Dear Brad and Charlotte, thank you for taking the time to post such an honest review.. I know that the process of purchasing your first home was far from easy and your patience and understanding were so important to this process. You showed both of these in abundance and I was both pleased and relieved that I was able to step in. We managed to work together to see this through to the end. It was a great feeling handing you the keys and it also reminded me of why I do this job!! Be happy in your ...
Jan 17,2020
Jan 17,2020
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Helpful, friendly and competent staff.
Renting process was smooth and easy.
I would recommend Hannells to both landlords and tenants.
Leanna was clearly very knowledgeable regarding the process....
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Jan 17,2020
Jan 17,2020
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The ladies were very helpful, polite and caring, went above and beyond to help me when I needed it. Highly recommended....
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Jan 21, 2020
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Thank you so much for posting such a lovely review Steph.. It has been a pleasure working with you and also helping you to work through the difficulties of progressing your purchase to completion. This is why it is so important to provide the complete moving experience and providing full sales Progression support for our vendors and purchasers. Thanks again from the whole team here at hannells Alvaston.. ...
Jan 16,2020
Jan 16,2020
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Our experience started off not so good due to our offer being accepted & then being told viewings continued and a higher offer was being considered.
However since our second offer was accepted, Hannells have been extremely professional and helpful especially a gentleman by the name ...
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Jan 17, 2020
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Hi Momina, Thank you for taking the time to write about your experience with Hannells. So sorry to hear that you were a little disappointed initially after your offer being accepted 1st time. With the property being such a popular property and still awaiting your financial qualification we still had a lot of activity go ahead. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2020
Jan 14,2020
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Hannells did a great job selling the property. Staff are really great people both at the alvaston and Chaddesden branches....
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Jan 14,2020
Jan 14,2020
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Great experience from making the appointments, to the viewings and finally to the paperwork. Friendly team on hand to answer all queries....
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Jan 17, 2020
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Hi Danielle, thank you for taking the time to write about your experience you have had with Hannells Littleover, So lovely to read that you have been really pleased. We will look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2020
Jan 14,2020
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Emma and the rest of the team have been amazing.
Thank you guys for all your help.
I would so recommend using Hannells....
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Jan 17, 2020
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Hi Jasmeet, Thank you for taking the time to write such a lovely review. So pleased to read that the team have been amazing - we really do pride ourselves in the service we provide all our sellers and buyers. So lovely to know that you would recommend Hannells to family and friends. Kind Regards Lauren and the whole team here at Littleover. ...
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
