96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
(206)
Debbie
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Heather
(178)
Aimee
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Aaron
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Lorna
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Amy
(137)
Jo
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Alex
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Lauren
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Emma
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Amanda
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Michelle
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Nicola
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Eve
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Sara
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Sarah
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Olivia
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Sarah
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Chloe
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Sam
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Rebecca
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Mya
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George
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Niki
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Sally
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Leah
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Emma
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Jessica
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Keilia
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Jenna
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Emma
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Vicky
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Oliver
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Bonnie
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Rachel
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Tom
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Gemma
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Olivia
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Kerrie
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Sharon
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Kim
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Lilly
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Matt
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Pam
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Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3146Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Nov 08,2020
Nov 08,2020
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Great service, and provides excellent communication throughout the entire process. Very professional and good value for money. I would highly recommend others to use Hannells....
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Nov 07,2020
Nov 07,2020
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Eliza has been excellent from my first call to enquire about a house we were interested in. Eliza has kept me informed as things have progressed after our offer was accepted....
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Nov 07,2020
Nov 07,2020
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Ive used Hannells twice myself throughout the years and also reccomended.
They are very friendly and professional at the same time from start to finish.
An outstanding team performance.
Well done 5 stars...
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Nov 06,2020
Nov 06,2020
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Very good kept us informed at all stage. In particular Eliza and Heather very helpfull. Very satisfied and will recommend....
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Nov 06,2020
Nov 06,2020
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Very helpful and kept me up to date at all times. They have made the process very easy and clear. Great customer service....
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Nov 06,2020
Nov 06,2020
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So far we have found all the Hannells staff very helpful and knowledgeable. Nothing has been too much trouble for them and they have kept us well informed as to the progress....
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Nov 04,2020
Nov 04,2020
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Professional, friendly and personable staff who have taken a lot of the stress away from moving homes. I am buying and selling through Hannells and they have been helpful at every stage....
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Nov 04,2020
Nov 04,2020
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We have just exchanged contracts and have been delighted with Hannells. We needed to sell quickly and we did indeed. In one day! We can truly recommend them. What a great team. From the valuation with Helen, the very efficient photographer, who turned the job ...
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Nov 03,2020
Nov 03,2020
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Ten out of ten service from start to finish made everything so easy to sort out as I’m new to this it really made a difference would have no problem recommending your service...
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Nov 02,2020
Nov 02,2020
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Having used another agent in Derby for 15 years, and being dissatisfied with them, I was looking to find an agent to find a tenant only. Really impressed with Hannells from first telephone enquiry. Very efficient, friendly, proficient, helpful and provided good value for money. Thank ...
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Oct 30,2020
Oct 30,2020
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I want to place on record my thanks to all at Hannells Littleover branch.
The sale of my late parents bungalow was a long process a large part down to the covid virus.
Alex Simpson and the team have always kept me up to date ...
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Oct 30, 2020
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Hi Steven, Thank you so much for taking the time to write such a brilliant review of our Littleover team. Myself and the rest of the team was really chuffed when we saw it, it really makes our day to see positive feedback like this! Thank you for your custom and we hope that we can be of service to you again in the future. Kind Regards Lauren and the whole team here at Littleover. ...
Oct 29,2020
Oct 29,2020
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Very quick responses and a professional team, supporting us throughout the letting process but just a few mis communications regarding the tenancy. More so between Hannells and the landlord which meant the wrong information was given to us. It was cleared up in the end....
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Oct 26,2020
Oct 26,2020
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I would like to let you know how very impressed we are with the service we have received from you so far. It is very refreshing these days when a polite, knowledgeable and pleasant person answers the phone straight away. Every exchange between us has ...
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Oct 26,2020
Oct 26,2020
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Fantastic service from the get go!
All covid rules where followed allowing us all to feel safe. Heather thoroughly explained the whole process of selling our property, she was able to get it on the market for us ASAP and even helped us to sell ...
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Oct 26,2020
Oct 26,2020
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From day one, the professionalism and friendliness of the Hannells Allestree team, gave me the confidence I had selected the right company to manage my sale. The service provided throughout the sales process was nothing but first class, every action being attended to in an ...
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Oct 26,2020
Oct 26,2020
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The Alvaston branch has been exemplary, very professional and responsive. They have supported all my requests and been there for me to communicate with. Great team work and customer service....
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Oct 26,2020
Oct 26,2020
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Really impressed with the team at Hannells. Great customer service and great experience. I’ve viewed a few properties through them and put in offers on a couple and each time I have been treated with honesty and respect.
Eliza Tudgay has really stood out ...
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Oct 26,2020
Oct 26,2020
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From the moment Rebecca came to do the valuation we knew we were going to choose Hannells. She knew the local market really well and said she knew of buyers who would be interested in our particular property. She was so efficient we received the ...
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Oct 25,2020
Oct 25,2020
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Overall a positive selling experience so far. We have been kept informed after each viewing.
We would state that the brochure details on our property are a little sparse, having compared our detailed information with properties we have looked at with a view to buying.
...
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Oct 23,2020
Oct 23,2020
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Excellent service from Eliza. Very nice to speak to and very professional through the negotiation period of buying our property. Communication was excellent throughout and would recommend them on this basis...
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Oct 23,2020
Oct 23,2020
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The staff at Hannells have been really helpful with my sale and my purchase they have been so easy to contact. They have kept me informed of all progress through out both my sale and purchase....
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Oct 22,2020
Oct 22,2020
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Excellent staff nothing was to much trouble.
The viewings were dealt with in a very professional manner.
I would not hesitate to recommend Hannells....
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Oct 22,2020
Oct 22,2020
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As being a first time buyer the staff at Hannells (Eliza) have been very friendly, helpful and understanding explaining the way the process of purchasing a property. i would highly recommend!...
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Oct 21,2020
Oct 21,2020
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From the moment I had the first phone call to Eliza Tudgay I knew we would find a property. She was fabulous from day one and all the way through the process. She was very kind and understanding and nothing was to much trouble. I ...
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Oct 21,2020
Oct 21,2020
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The team at Hannells were excellent. Friendly and helpful, arranged appointments quickly and kept in touch to get feedback. Not as pushy as some of the other over eager agents, that i would not use again. No junk email for houses that I wouldn't be ...
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Oct 21,2020
Oct 21,2020
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I was very happy with the service I received regarding my purchase, I dealt with Eliza Tudgay from the Alvaston branch throughout my dealings with Hannells.
I found her to be clear, concise, professional and very helpful throughout....
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Oct 17,2020
Oct 17,2020
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The team at Hannels are excellent, they’ve kept me updated throughout the selling process and always reassured my concerns. All the staff are friendly and absolutely lovely! I will always use them in the future. The whole team at Alvaston have been brilliant especially ...
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Oct 16,2020
Oct 16,2020
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Amazing team. Great customer service and always a pleasure to speak too. Exceptional advice, help and support. Truly excellent and highly recommended...
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Oct 16,2020
Oct 16,2020
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Excellent service from all staff at this branch.
Always very professional and polite.
My special thanks to Eliza you are a 'Diamond'...
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Oct 16,2020
Oct 16,2020
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We cannot thank Hannells in Alvaston enough for their help, they have been fantastic from start to finish. Their knowledge and availability has been outstanding and we cannot fault anything about their service. All stress was taken away from the sale of the house and ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
