Hannells
4.9/5, 3146 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3146
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“18 Lodge Way...”

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Dec 04,2020
Minithumbup
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Leanna Holmes
By: 'Martin'
Dec 04,2020
0 people found
this helpful
Quick and easy customer service with advice given throughly whenever needed. Will definitely be using Hannells again in the future....
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“Brilliant service from start to finish, very ......”

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Dec 03,2020
Minithumbup
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Michelle Tinson
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Lorna
By: 'Ian'
Dec 03,2020
0 people found
this helpful
Brilliant service from start to finish, very proactive with emails - updates- feedback! a team working very well together in a difficult time, well done Chadd branch five stars....
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“A Pleasant experience...”

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Dec 03,2020
Minithumbup
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Lorna
By: 'Richard'
Dec 03,2020
0 people found
this helpful
Lorna was pleasant, courteous and efficient, answering queries promptly, and when she promised to ring me back she did so without keeping me overlong. The process was a pleasant experience....
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“We were going through an incredibly difficult......”

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Dec 03,2020
Minithumbup
By: 'Ben'
Dec 03,2020
0 people found
this helpful
We were going through an incredibly difficult time in 2017 and needed to find a house urgently. We contacted Hannells regarding a house we had seen that they were advertising to let and explained our situation. They could not have been more helpful and accommodating to ...
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“Amanda and the rest of the team were absolute......”

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Dec 01,2020
Minithumbup
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Amanda Aldenat
By: 'Rob'
Dec 01,2020
0 people found
this helpful
Amanda and the rest of the team were absolutely amazing through a very difficult and stressful buying process. Without their help do not think this purchase would have happened. Would highly recommend to our friends and family. Thankyou!...
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“Speedy getting property to market, enthusiast......”

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Nov 30,2020
Minithumbup
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Amy Boole
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Eliza Tudgay
By: 'Nicola'
Nov 30,2020
0 people found
this helpful
Speedy getting property to market, enthusiastic about our home and very efficient. Cheerful and helpful throughout, quick to arrange viewings and confirm by email....
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“We have been very impressed with the service ......”

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Nov 30,2020
Minithumbup
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Amanda Aldenat
By: 'Jackie'
Nov 30,2020
0 people found
this helpful
We have been very impressed with the service that we have received at the oakwood branch . Everyone has been brilliant. Amanda has kept us informed and up to date every step of the way . Would definitely recommend Hannells ....
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“Great friendly staff and a great company. Sol......”

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Nov 28,2020
Minithumbup
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Amanda Aldenat
By: 'ANDREW'
Nov 28,2020
0 people found
this helpful
Great friendly staff and a great company. Sold my house with ease and always there to answer any questions. Excellent service....
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“A highly professional service at Hannells wit......”

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Nov 28,2020
Minithumbup
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Amanda Aldenat
By: 'Paul'
Nov 28,2020
0 people found
this helpful
A highly professional service at Hannells with no issues and a great team at Oakwood! Thank you all for a smooth house purchase. I hope to deal with Amanda and the team again. Kind Regards Paul...
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“Brilliant service from day 1.Nothing was too......”

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Nov 27,2020
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Michelle'
Nov 27,2020
0 people found
this helpful
Brilliant service from day 1. Nothing was too much trouble. Communication wad fantastic. We're very happy with our choice to use Hannells Alvaston....
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“I have sold a number of my investment propert......”

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Nov 27,2020
Minithumbup
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Sara Walker-Bradley
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Oliver
By: 'G'
Nov 27,2020
0 people found
this helpful
I have sold a number of my investment properties with the Hannells Allestree branch over the last few months and the service has been excellent. I would definitely use them again....
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“Excellent service and impressive professionalism....”

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Nov 27,2020
Minithumbup
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Amanda Aldenat
By: 'Ian'
Nov 27,2020
0 people found
this helpful
I have been very pleased with the service I have received from Hannells. Their approach is highly professional and very efficient. I have been particularly impressed by their tenacity at keeping up with the machinations of the parties in the chain. I am very grateful ...
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“A great team!...”

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Nov 26,2020
Minithumbup
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Alex Simpson
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Lauren Taylor
By: 'Amanda'
Nov 26,2020
0 people found
this helpful
Hannells have been great throughout the whole selling process. The team at the Littleover branch are friendly and professional and I am pleased that I chose them to sell my house. It has been a bit of a bumpy ride but I felt they handled ...
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By: lauren taylor
Nov 27, 2020
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Hi Amanda, Thank you so much for taking the time to write about your experience with the Hannells Littleover team. It really was so lovely ready your thoughts on the team and how impressed you was with the service you received. Fantastic to know that you would Highley recommend our services. Kind Regards Lauren and the whole team here at Littleover. ...

“Helpful and patient with our queries....”

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Nov 26,2020
Minithumbup
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Sarah Keeling
By: 'Wendy'
Nov 26,2020
0 people found
this helpful
Initial contact was poor, but once Sarah got involved she made sure we were updated regularly and was extremely helpful. She was patient and explained the selling process clearly....
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“Professional and friendly...”

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Nov 22,2020
Minithumbup
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Emma Reeve
By: 'Caroline'
Nov 22,2020
0 people found
this helpful
Gemma and Emma are great, they are friendly and professional, they offered support and advice when required, they worked hard and always followed up viewings with feedback, the 5*s are solely for them. 1* should be deducted as the photos and property description were basic and ...
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By: lauren taylor
Nov 23, 2020
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Hi Caroline, I hope you are well. Thank you so much for taking the time to write a review. Gemma and Emma were delighted when they read your fabulous comments. They really do love what they do and comments like yours show their passion for their roles. In relations to your other comments written they have been duly noted. Kind Regards Lauren and the whole team here at Littleover. ...

“A big thank you to Sally at the Mickleover br......”

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Nov 20,2020
Minithumbup
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Sally
By: 'Harriet'
Nov 20,2020
0 people found
this helpful
A big thank you to Sally at the Mickleover branch for making us as first time buyers so at ease through the process, making it much less daunting. The Mickleover team have been very friendly and helpful, thanks again for the excellent service!...
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“Great service and super fast sale. Sarah at M......”

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Nov 19,2020
Minithumbup
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Sarah Keeling
By: 'Terry'
Nov 19,2020
0 people found
this helpful
Great service and super fast sale. Sarah at Mickleover branch was excellent, my house sold within 5 days and completed in 6 weeks. (Sept 2020) Would highly recommend Sarah and her team....
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“Sarah, George and Sally kept us well informed......”

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Nov 19,2020
Minithumbup
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Sarah Keeling
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Sally
By: 'Thomas'
Nov 19,2020
0 people found
this helpful
Sarah, George and Sally kept us well informed and advised throughout the marketing, sales and pre-contract periods. They were always friendly, approachable and proffeaional. We were regularly kept updated on viewing figures, feedback and found their advice on marketing strategies very helpful. We would highly ...
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“First Time Buyers.....”

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Nov 18,2020
Minithumbup
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Eliza Tudgay
By: 'Jake'
Nov 18,2020
0 people found
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As two first time buyers looking to get our first home everything was a little daunting but Eliza at Hannells was excellent in helping us through the process in the first few days....
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“From my first phone call with Hannells I expl......”

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Nov 18,2020
Minithumbup
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Jo Riggott
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Michelle Tinson
By: 'Craig'
Nov 18,2020
0 people found
this helpful
From my first phone call with Hannells I explained my situation which is unique as I have two disabled children so the viewings would be hard and they sorted everything out for me, nothing was a problem they worked everything around what I could and ...
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“A pleasure to deal with ....”

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Nov 17,2020
Minithumbup
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Rebecca Mills
By: 'Helen'
Nov 17,2020
0 people found
this helpful
From the start we felt confident with choosing Hannels , we booked a valuation and the team moved quickly to get our house on the market , arranging domestic engineers and photographer . We then saw a house we wanted to offer on and asked for advice on ...
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“I cannot even begin to thank you girls at Ha......”

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Nov 17,2020
Minithumbup
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Amy Boole
By: 'Ms'
Nov 17,2020
0 people found
this helpful
I cannot even begin to thank you girls at Hannells (Alvaston branch), for your dedicated and professional help throughout the whole of this lengthy and problematic experience! For me, it has been a complete and utter nightmare since January this year and with all the ...
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“Amazing service! Sold our house very quickly.......”

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Nov 12,2020
Minithumbup
By: 'Steve'
Nov 12,2020
0 people found
this helpful
Amazing service! Sold our house very quickly. Great communication along the way. Would definitely recommend and will use again and again. 5 stars!!!!...
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“Sarah was just wonderful she’s excellent at h......”

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Nov 12,2020
Minithumbup
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Sarah Keeling
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George Shore
By: 'Dennis'
Nov 12,2020
0 people found
this helpful
Sarah was just wonderful she’s excellent at her job as was all the Handel’s Staff. They were all very friendly and helpful, even went that extra mile to help when asked ....
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“Five Star Service...”

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Nov 11,2020
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Richard'
Nov 11,2020
0 people found
this helpful
The staff have all been first class and very professional in the sale of my deceased mother's property. Nothing is too much trouble for them and they have been in constant touch over every detail. Hannells would always be my first choice. Thank you...
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“Eliza and Heather have been fantastic! Consta......”

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Nov 10,2020
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Jody'
Nov 10,2020
0 people found
this helpful
Eliza and Heather have been fantastic! Constantly keeping me updated and sorting things out for the sale of our house. Went live on the Thursday and sold by the Monday!! 100% recommend Hannells....
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“Very helpful when valuing Very prompt at tak......”

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Nov 09,2020
Minithumbdown
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Sarah Keeling
By: 'Gail'
Nov 09,2020
0 people found
this helpful
Very helpful when valuing Very prompt at taking photos Nothing was too much trouble. Hannels have been very patient with me...
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“Excellent service...”

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Nov 09,2020
Minithumbup
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Jo Riggott
By: 'Hayley'
Nov 09,2020
0 people found
this helpful
Jo was lovely when she came to value the property and take photos and was very clear with my expectations. I spoke with Aimee, Lorna Sarah and Michelle who arranged viewings and the initial sale. They were all very helpful and efficient....
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“Felt valued from Start to Finish...”

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Nov 09,2020
Minithumbup
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Oliver
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Sara Walker-Bradley
By: 'Shaun'
Nov 09,2020
1 people found
this helpful
Oliver who completed the valuation was Friendly, Professional and very informative - The property sold for the asking price The Aftersales team kept me up-to-date and fully aware of issues. I would like to personally thank Nicola and Sara for helping get this over the ...
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“Life savers...”

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Nov 09,2020
Minithumbup
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Nicola Barnard
By: 'Laura'
Nov 09,2020
0 people found
this helpful
We probably wouldn’t have ended up in our wonderful house if it wasn’t for the support, transparency and hard work done by Hannells. Truly the most reassuring people to help you through the most stressful and scary process. Couldn’t recommend enough - ...
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Last updated at 12:39 PM 02/10/2024 by allAgents


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