Hannells
4.9/5, 3250 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3250
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
9th Jan 2025
reviewed by 'Joanne Ellis'
“Really pleased with the service from Hannells, dealt with the letting of our property very efficiently and kept us well ......”
8th Jan 2025
reviewed by 'Linu'
“Well explained and customer oriented service. Highly recommended service. Thanks for the immense support....”
6th Jan 2025
reviewed by 'Sherrie Grant'
“5 star service. Very professional. Queries answered promptly. Would highly recommend...”
6th Jan 2025
reviewed by 'Ewa'
“I can highly recommend Hannells as a very friendly, professional and helpful agency. All team was always in touch happy ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
213 9 330 20 1466 60 945 63 127 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Hannells were brilliant from start to finish ......”

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Feb 17,2021
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Heather James
By: 'Dan Coleman'
Feb 17,2021
0 people found
this helpful
Hannells were brilliant from start to finish with the sale of our house and also the purchase of our new house. Our house got quick multiple viewings and we agreed a sale within a couple of weeks of going on the market. Tracy was brilliant ...
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“An excellent team who work tirelessly....”

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Feb 17,2021
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Sally
By: 'Rachel'
Feb 17,2021
0 people found
this helpful
An excellent team who were always happy to answer questions and help in any way they could. Sally was amazing and worked so hard to get our sale competed....
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“I would highly recommend the team at Hannells......”

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Feb 17,2021
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Amanda Aldenat
By: 'M Barnes'
Feb 17,2021
0 people found
this helpful
I would highly recommend the team at Hannells in Oakwood! Both Amanda and Claire were really supportive and attentive throughout a drawn out house move. Thanks to their persistence I’ve now moved house!...
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“We have a problem with our bathroom floor as ......”

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Feb 16,2021
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Vicky Jones
By: 'Neave'
Feb 16,2021
0 people found
this helpful
We have a problem with our bathroom floor as soon as we reported the problem Hannells got straight in to the problem and with in a week it was all sorted out for us, thank you for all the time and help given...
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“Superb from start to finish. Lovely friendly ......”

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Feb 15,2021
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Sam Harrison
By: 'Rob'
Feb 15,2021
1 people found
this helpful
Superb from start to finish. Lovely friendly staff, nothing ever too much trouble. Would thoroughly recommend them. Sold my property within four months....
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“The whole process from Hannells was excellent......”

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Feb 15,2021
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Sam Harrison
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Sally
By: 'Matt'
Feb 15,2021
0 people found
this helpful
The whole process from Hannells was excellent as usual especially considering the impact the pandemic is having. Swift sale and got the asking price. Sally kept me updated if there were holdups or issues that I needed to act on. She was very friendly, positive ...
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“Exemplary customer service....”

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Feb 13,2021
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Emma Reeve
By: 'Gavin'
Feb 13,2021
0 people found
this helpful
Excellent communication. Keep us up to date with any new information. Very good overall customer service. Would definitely recommend to anybody selling in the area....
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By: lauren taylor
Feb 13, 2021
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Hi Gavin, Thank you for taking the time to write about your experience with Hannells. It was a delight to be able to sell your beautiful home. We love to hear when our sellers and buyers would recommend Hannells to family and friends. We will now look forward to taking you through to completion on your lovely new home. Kind Regards Lauren and the whole team here at Hannells Littleover! ...

“From the first point of contact through to co......”

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Feb 13,2021
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Amanda Aldenat
By: 'HelenA'
Feb 13,2021
0 people found
this helpful
From the first point of contact through to completion, we found the whole team to be friendly, informative and the attention to detail was second to none. Selling a property during a global pandemic, was always going to throw in extra stresses but the team ...
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“So helpful and always kept in touch, answered......”

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Feb 12,2021
Minithumbup
By: 'Emily'
Feb 12,2021
0 people found
this helpful
So helpful and always kept in touch, answered every question without hesitation, they were always polite and responded straight away...
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“Great estate agents!...”

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Feb 12,2021
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Lorna
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George Shore
By: 'Steve'
Feb 12,2021
0 people found
this helpful
A hassle free experience from all the staff at Hannells (Chaddesden). Welcomed with a smile at our viewing and wasn't rushed. Very knowledgeable of the property and made our viewing a pleasurable one. A slick operation with all communications answered promptly. Offer acceptance and all ...
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“Hannells have been brilliant - constantly com......”

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Feb 11,2021
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Emma Reeve
By: 'Katy'
Feb 11,2021
0 people found
this helpful
Hannells have been brilliant - constantly communicating and explaining things to us in ways which suited us. It has been very much appreciated as we are first time buyers. We definitely recommend their services. Particular thanks to Emma and Gemma....
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By: lauren taylor
Feb 12, 2021
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Hi Katy, I hope you are well. Thank you for your kind words. So lovely to read such fantastic feedback. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Very recently sold a property with Hannells a......”

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Feb 11,2021
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Heather James
By: 'Kerby'
Feb 11,2021
0 people found
this helpful
Very recently sold a property with Hannells and bought a property through Hannells also. My property was up on the market quickly and sold very quickly too. I had never been through the process of buying and selling before and the Hannells team - in ...
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“10/10...”

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Feb 11,2021
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Eliza Tudgay
By: 'Dan'
Feb 11,2021
0 people found
this helpful
Eliza a was very friendly and informative from the start. All communications were very quick and all questions answered in good detail. Very well organised and professional....
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“Excellent communication...”

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Feb 10,2021
Minithumbup
By: 'Charlotte M'
Feb 10,2021
0 people found
this helpful
Extremely useful staff who will do everything they can to help you. Very professional and polite. Even during the COVID pandemic they are still providing a quality service that makes you feel at ease about the whole process. You are kept up to date at ...
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“Great service throughout...”

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Feb 10,2021
Minithumbup
By: 'David'
Feb 10,2021
0 people found
this helpful
Great service throughout. Through what was a long and problem fraught process, Tracy kept me up-to-date, and chased solicitors regulatory to resolve issues (of which there were many!). Highly recommended...
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“Great experience using Hannells in such chall......”

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Feb 10,2021
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Eliza Tudgay
By: 'Isobel'
Feb 10,2021
0 people found
this helpful
Great experience using Hannells in such challenging times...Great service and communication from all the girls but especially Eliza.. she kept us both updated and nothing was too much trouble. Would definitley recommend to friends and family. Thankyou....
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“Our experience with Hannell's has been a very pleasant....”

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Feb 10,2021
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Eliza Tudgay
By: 'Bushra'
Feb 10,2021
0 people found
this helpful
Our experience with Hannell's has been a very pleasant one. Eliza the Sales negotiator made us feel at ease as first time buyers and answered all our questions. Great level of communication, always keeping us up to date. Excellent service!...
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“It has been a very easy and slick process. Th......”

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Feb 10,2021
Minithumbup
By: 'Abigail'
Feb 10,2021
0 people found
this helpful
It has been a very easy and slick process. The whole team has been incredibly helpful and gone above and beyond!...
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“I sold my house with Hannels and from start t......”

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Feb 09,2021
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Heather James
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Eliza Tudgay
By: 'Kyle'
Feb 09,2021
0 people found
this helpful
I sold my house with Hannels and from start to finish they managed everything we needed which was ideal for our working circumstances. Very professional...
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“Amazing!...”

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Feb 09,2021
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Heather James
By: 'Lauren'
Feb 09,2021
0 people found
this helpful
Been an amazing experience using Hannels to sell our home. Always in regular contact and updating us every step. Thank you to Heather Furber who helped us! Nothing was too much trouble....
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“Hannels were very professional throughout...”

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Feb 08,2021
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Sara Walker-Bradley
By: 'Mark'
Feb 08,2021
0 people found
this helpful
Hannels were very professional throughout and supported me very well with viewings and the sale process. Their prices are competitive and they delivered everything I needed....
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By: Nicola Barnard
Feb 08, 2021
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Thank you for your comments Mark, it has been a pleasure to help assist you with your house sale & best wishes for the future. Kind regards. Nicola & The Allestree Team ...

“Polite and friendly members of staff. Michell......”

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Feb 08,2021
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Michelle Tinson
By: 'Tracey'
Feb 08,2021
0 people found
this helpful
Polite and friendly members of staff. Michelle has been very understanding of our current family circumstances and very helpful. Thank you...
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“Excellent service...”

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Feb 08,2021
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Amy Boole
By: 'Mark'
Feb 08,2021
0 people found
this helpful
Excellent service from start to finish. I would highly recommend. Tracy and Amy were extremely helpful throughout the whole process and were very knowledgeable. ⭐️⭐️⭐️⭐️⭐️...
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“After a bit of a slow start I could have not ......”

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Feb 08,2021
Minithumbup
By: 'Jenny Cox'
Feb 08,2021
0 people found
this helpful
After a bit of a slow start I could have not wished for better service. We are in difficult times for everyone and I feel Alex and the team did the very best they could do for me. Thank you to all the team at ...
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By: lauren taylor
Feb 10, 2021
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Hi Jenny, I hope you are well. Thank you for your very kind words. I hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells have been managing our property now......”

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Feb 07,2021
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Jenna Dolman
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Leanna Holmes
By: 'Roma'
Feb 07,2021
0 people found
this helpful
Hannells have been managing our property now for over 12 months and we have only praise for the service we have received from Hollie, Jenna, Victoria, Leanna and all the other members of staff we have had dealings with. For a reasonable cost we haven't had ...
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“It is the pleasure to go to through the buyin......”

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Feb 06,2021
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Emma Reeve
By: 'Sara B'
Feb 06,2021
0 people found
this helpful
It is the pleasure to go to through the buying process with Hannells. All the time when I had any question I had the answers. I wish all Agencies would be so helpfull and professional!...
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By: lauren taylor
Feb 08, 2021
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Hi Sara, Thank you for your kind words. It was lovely to read. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“The Hannells Littleover team were excellent ......”

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Feb 05,2021
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Emma Reeve
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Lauren Taylor
By: 'Yasmeen'
Feb 05,2021
0 people found
this helpful
The Hannells Littleover team were excellent in selling our property . Very professional, excellent customer Care. Honest and transparent. I would recommend the team to anyone....
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By: lauren taylor
Feb 06, 2021
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Hi Yasmeen, Thank you for your very kind words - It was an absolute pleasure selling your beautiful home. It really is amazing to read that you would recommend our team to anyone. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells Alvaston Branch...”

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Feb 04,2021
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Heather James
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Amy Boole
By: 'Ged'
Feb 04,2021
0 people found
this helpful
It has been a pleasure dealing with the staff at the Alvaston branch of Hannells Estate Agents. In these dark times it has been refreshing to hear a friendly but professional voice in telephone dealings. They have kept me informed of developments promptly but most ...
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“Excellent service from the whole team at Hann......”

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Feb 04,2021
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Emma Reeve
By: 'Shaw'
Feb 04,2021
0 people found
this helpful
Excellent service from the whole team at Hannells in Littleover, extremely helpful and knowledgeable throughout the entire process, thoroughly recommend!...
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By: lauren taylor
Feb 05, 2021
View all comments (1)
Good Afternoon, I hope you are well Thank you for your very kind words. It was very lovely to read that you have found Hannells extremely helpful and knowledgeable, and fantastic to know that you would thoroughly recommend us. We will now look forward to taking you through to completion and providing you with the 'complete moving experience'. Kind Regards Lauren and the whole team here at Littleover. ...

“Sara at Allestree is incredible !...”

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Feb 04,2021
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Sara Walker-Bradley
By: 'Dave E'
Feb 04,2021
0 people found
this helpful
Buying a property through Hannells Allestree - Sara was absolutely fantastic - helpful, approachable,professional and highly competent. Sara could not have provided a better service - she is a real asset to Hannells. I will recommend Hannells to my friends based on my experience...
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By: Nicola Barnard
Feb 04, 2021
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Thank you so much David for taking the time to write your review and your amazing comments. Best wishes in your new home. Take care Nicola & the Allestree Team ...
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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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