Hannells
4.9/5, 3245 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Hannells | Derby's Top Rated & Best Selling Estate Agent

Latest Reviews

 View all Reviews 3245
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
23rd Dec 2024
reviewed by 'Alicja Berganska'
“The service has been really great. Mya shared all the information needed before we moved. The communication with her is ......”
20th Dec 2024
reviewed by 'Lisa Wilson'
“Hannells staff from viewing, through offer, exchange and completion were helpful, supportive and interested. We sold and bought with them .......”
20th Dec 2024
reviewed by 'Russell'
“Everyone we have dealt with during the acquiring of our property has been fantastic in advising and helping us. Especially ......”
20th Dec 2024
reviewed by 'Mick'
“Both Leanna and Chloe have been very professional and effecient when dealing with recent matters, including the renewal of the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 96% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
212 9 329 21 1464 60 944 63 126 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Hannells Image 1
Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
Minithumbup
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Olivia
By: 'Richard Nayler'
Feb 03,2023
19 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
Minithumbup
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
12 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Hannells Allestree is a very professional tea......”

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Mar 12,2021
Minithumbup
By: 'Amy'
Mar 12,2021
0 people found
this helpful
Hannells Allestree is a very professional team who I would not hesitate to use again. They had excellent knowledge of the local area / market, created a great property brochure and quickly found the right buyer. From the moment we contacted Hannells for our valuation all ...
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“From Start to Finish Leanna has been absolute......”

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Mar 12,2021
Minithumbup
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Leanna Holmes
By: 'Jodie & Peter Birkinshaw'
Mar 12,2021
0 people found
this helpful
From Start to Finish Leanna has been absolutely amazing with us, she has gone out of her way to help us with our move. We really appreciate all the hard work, we would definitely recommend Hannells to either rent/buy with. Thank you again Leanna. 5*...
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“Hannells have been fantastic!!...”

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Mar 11,2021
Minithumbup
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Alex Simpson
By: 'Emma'
Mar 11,2021
0 people found
this helpful
Hannells have been amazing. I really cannot fault them with regards to selling a property. We have recently sold our 5 year old property with Hannells after it being on the market with other estate agents for 2 years. We found that the other agents lacked in ...
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Was this helpful? Yes
By: Lauren Taylor
Mar 12, 2021
View all comments (1)
Hi Emma, I hope you are well. Wow what an amazing amazing review. Thank you so so much. Alex was really over the moon when he saw it. We really do love what we do here at Hannells, and when we receive feedback like this, it really does show. We are really pleased that we provided you with the complete moving experience. Enjoy your new life over seas. Best Wishes Lauren and the whole team here at Littleover. ...

“Very easy to deal with, highly recommended. B......”

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Mar 09,2021
Minithumbup
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Michelle Tinson
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Lorna
By: 'Grant'
Mar 09,2021
0 people found
this helpful
Very easy to deal with, highly recommended. Both Michelle and Lorna were brilliant and we will definitely be using again....
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“Hannells have been excellent in giving me the......”

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Mar 09,2021
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Ronald'
Mar 09,2021
0 people found
this helpful
Hannells have been excellent in giving me the information. From valuation of my property to marketing through to asking me what time Is convenient to let people view my property. As I'm at home retired. Everything has gone smoothly. Hannells have let me know what ...
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“Right amount of helpful and forthright that y......”

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Mar 09,2021
Minithumbup
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Eve Holmes
By: 'Ajit'
Mar 09,2021
0 people found
this helpful
Right amount of helpful and forthright that you know its sincere. My parents bought a house through the same estate agent so I knew the level of service would be great....
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“Buying a house...”

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Mar 08,2021
Minithumbdown
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Eliza Tudgay
By: 'Laura Sewards'
Mar 08,2021
0 people found
this helpful
Elliza tudgay was very friendly and helpful with all our questions in the buying proces. She always responded promptly to all of our queries....
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“I have been delighted with the service provid......”

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Mar 08,2021
Minithumbup
By: 'David'
Mar 08,2021
0 people found
this helpful
I have been delighted with the service provided by yourselves thus far. Everyone I have dealt with has been helpful, friendly, courteous and efficient. Most professional all round and I wouldn't hesitate to recommend you to family and friends....
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By: Lauren Taylor
Mar 10, 2021
View all comments (1)
Hi David, I hope you are well. Thank you for taking the time to write about your experience with Hannells so far. I am delighted to read that you would recommend Hannells Littleover to your friends and family. We will now look forward taking you through to completion and provide you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Fantastic support and service from my first c......”

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Mar 06,2021
Minithumbup
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Lorna
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George Shore
By: 'Craig'
Mar 06,2021
0 people found
this helpful
Fantastic support and service from my first contact with Lorna, viewing with George and sales progression with Michelle. I've viewed properties from 5 different agents and the Hannells team are by far the best! Special thank you to Lorna who explained things simply is always bright ...
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“The staff in the Chaddesden office were great......”

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Mar 06,2021
Minithumbup
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Michelle Tinson
By: 'Miss K'
Mar 06,2021
0 people found
this helpful
The staff in the Chaddesden office were great. They were very quick to get the house marketed, the photos looked great, and we had plenty of viewings lined up within two days. The house was sold for the asking price within two weeks - much ...
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“Great service from Hannells Littleover. Was a......”

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Mar 05,2021
Minithumbup
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Lauren Taylor
By: 'Aman'
Mar 05,2021
0 people found
this helpful
Great service from Hannells Littleover. Was able to get a quick viewing and communication from branch has been excellent in the purchase of the property....
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By: Lauren Taylor
Mar 06, 2021
View all comments (1)
Hi Aman, I hope you are well. Thank you for taking the time to write about your experience from our Littleover team. It was so lovely to read your thoughts. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“Really helpful and always quick to respond.T......”

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Mar 05,2021
Minithumbup
By: 'Hayley'
Mar 05,2021
0 people found
this helpful
Really helpful and always quick to respond. Thank you all so much for your help! My house sold very quickly and they arranged lots of viewings and provided timely feedback....
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“Always a pleasure to deal with...”

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Mar 04,2021
Minithumbup
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Sarah Gascoigne
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Sara Walker-Bradley
By: 'Tim'
Mar 04,2021
0 people found
this helpful
Now sold a couple of houses in the last 3 years with Hannells - always a pleasure to deal with...
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“Hannells Alvaston are brilliant. The team are......”

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Mar 04,2021
Minithumbup
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Heather James
By: 'Lia'
Mar 04,2021
0 people found
this helpful
Hannells Alvaston are brilliant. The team are so friendly and helpful. They have made a very stressful situation a lot easier. I will only ever use hannells. Tracy was always there to answer my calls of concern and would always get back to me, even ...
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“Excellent Service...”

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Mar 03,2021
Minithumbup
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Eliza Tudgay
By: 'Dave Tapp'
Mar 03,2021
0 people found
this helpful
I was Very happy with the team at Hannells, in particular Tracy Fox and Eliza Tudgay for this purchase. Especially as the Solicitors for both the Vendors and us were inept. Tracy worked tirelessly to assist with ironing out issues and brokering ways forward however ...
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“Efficient, professional, friendly and obvious......”

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Mar 03,2021
Minithumbup
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Jo Riggott
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Aimee Thornton
By: 'Linda'
Mar 03,2021
0 people found
this helpful
Efficient, professional, friendly and obviously experienced in property in the local area. We were kept informed of all viewings and feedback was prompt. We appreciated their advice and a quick sale resulted....
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“Everyone we have spoken to has been helpful a......”

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Mar 03,2021
Minithumbup
By: 'Christine'
Mar 03,2021
0 people found
this helpful
Everyone we have spoken to has been helpful and friendly. We have been very impressed by how proactive they have been....
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“Friendly and sufficient...”

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Mar 03,2021
Minithumbup
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Eliza Tudgay
By: 'Mrs Jones'
Mar 03,2021
0 people found
this helpful
Excellent service, very thorough and quick. Every phone call has been responded to quickly and sufficiently. We’ve been really happy with our experience. Super friendly staff. Thank you...
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“I purchased through Hannells and the support ......”

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Mar 03,2021
Minithumbup
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Alex Simpson
By: 'R G'
Mar 03,2021
0 people found
this helpful
I purchased through Hannells and the support from Alex at the Littleover branch throughout the process was second to none...
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By: Lauren Taylor
Mar 05, 2021
View all comments (1)
Good Afternoon, I hope you are well. Thank you for taking the time to write about your experience with our Littleover team. It was so lovely to know that you were pleased with the service you have received. We really hope you enjoy your beautiful new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Brilliant service. The team appeared well inf......”

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Mar 03,2021
Minithumbup
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Sara Walker-Bradley
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Sarah Gascoigne
By: 'Nick'
Mar 03,2021
0 people found
this helpful
Brilliant service. The team appeared well informed and Sara dealt with all of our questions in a professional and friendly way....
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“My experience with Hannells has been fantasti......”

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Mar 02,2021
Minithumbup
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Eve Holmes
By: 'Isabel'
Mar 02,2021
0 people found
this helpful
My experience with Hannells has been fantastic and I would 100% recommend to my family and friends who are looking at buying / selling. It wouldn’t of been so straight forward without EVE. She has made the process for both me and my partner so easy ...
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“Having to sell my parents property has been e......”

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Mar 02,2021
Minithumbup
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Lorna
By: 'Lana'
Mar 02,2021
0 people found
this helpful
Having to sell my parents property has been extremely difficult for me however the team at Chaddesden Branch have been so compassionate about the situation. They have been extremely flexible in terms of viewings, they have liaised with other family member on my behalf and ...
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“exciting...”

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Mar 02,2021
Minithumbup
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Amy Boole
By: 'unknown'
Mar 02,2021
0 people found
this helpful
I would have liked more contact with the agent explaining things a little better.I only received in total about 4 phone calls throughout even though I was told we would be regularly updated.this did not happen.The staff are all very nice...
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Comment on agent fees
average
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“A very professional and friendly staff who ar......”

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Mar 02,2021
Minithumbup
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Lorna
By: 'Dan'
Mar 02,2021
0 people found
this helpful
A very professional and friendly staff who are on the ball and are willing to accommodate as much as possible....
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“Gail has been amazing....”

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Mar 02,2021
Minithumbup
By: 'Donna'
Mar 02,2021
0 people found
this helpful
Excellent service from Gail at Hannels. rnWould highly recommend if you are planning on selling your property rnFair fees and kept in contact all through the process...
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Comment on agent fees
Fair fees
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“Such a wonderful state agent,...”

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Mar 02,2021
Minithumbup
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Amy Boole
By: 'Maria'
Mar 02,2021
0 people found
this helpful
Absolutely please with your work, helped us so much to go through our moving experience We wouldn't do that without you Been in touch with Amy through all our time Thanks again Maria and steve...
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Comment on agent fees
Good
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“I have found Hannells very efficient, friendl......”

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Mar 02,2021
Minithumbup
By: 'Emma'
Mar 02,2021
0 people found
this helpful
I have found Hannells very efficient, friendly and reassuring. Laura has been brilliant, she shared the joy with me when the offer was accepted and has made the process as straight forward as possible. Laura has always been professional and got back in contact straight ...
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“Superb advice and guidance and great service ......”

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Mar 01,2021
Minithumbup
By: 'Steve'
Mar 01,2021
0 people found
this helpful
Superb advice and guidance and great service . House sold so quickly. From start to finish very professional and constant updates ....
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By: Lauren Taylor
Mar 01, 2021
View all comments (1)
Hi Steve, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your thoughts. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“At all times, friendly, caring, knowledgeable......”

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Mar 01,2021
Minithumbup
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Heather James
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Amy Boole
By: 'Roger'
Mar 01,2021
0 people found
this helpful
At all times, friendly, caring, knowledgeable and understanding. Prepared to go the extra miles and miles to assist. Inspiring confidence is a particular shortcoming of so many organisations in these times. Rest assured these people know how to pull out all the stops when necessary, ...
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“All of the team are super friendly, helpful a......”

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Mar 01,2021
Minithumbup
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Amy Boole
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Rachel Daly
By: 'Helen'
Mar 01,2021
0 people found
this helpful
All of the team are super friendly, helpful and willing to help in any way. Whoever picked up the phone always helped....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:39 PM 02/10/2024 by allAgents

Awards won by Hannells

Regional Awards won by Hannells

Individual Branch Awards

Derby, DE21

Derby, DE73

Derby, DE22

Derby, DE23

Derby, DE24

Derby, DE3

Derby, DE73



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