96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
show more
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
(248)
Leanna
(206)
Debbie
(188)
Heather
(178)
Aimee
(171)
Aaron
(171)
Lorna
(150)
Amy
(137)
Jo
(118)
Alex
(117)
Lauren
(117)
Emma
(112)
Amanda
(97)
Michelle
(94)
Nicola
(92)
Eve
(91)
Sara
(87)
Sarah
(80)
Olivia
(80)
Sarah
(73)
Chloe
(56)
Sam
(55)
Rebecca
(51)
Mya
(47)
George
(43)
Niki
(40)
Sally
(39)
Leah
(37)
Emma
(37)
Jessica
(33)
Keilia
(31)
Jenna
(27)
Emma
(27)
Vicky
(22)
Oliver
(20)
Bonnie
(15)
Rachel
(12)
Tom
(11)
Gemma
(11)
Olivia
(10)
Kerrie
(9)
Sharon
(8)
Kim
(8)
Lilly
(7)
Matt
(5)
Pam
(4)
Nicola
(3)
Michael
(2)
Joe
(1)
Amy
(1)
James
(1)
Louise
(1)
Victoria
(0)
Latest Reviews
View all Reviews 3146Featured Review
a
reviewed by 'Richard Nayler'
Featured Review
a
reviewed by 'Mrs G'
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
1st Nov 2024
reviewed by 'Elisabeth'
1st Nov 2024
reviewed by 'Martin'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 95% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 196 | 8 | 308 | 18 | 1435 | 60 | 921 | 62 | 121 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Feb 03,2023
Feb 03,2023
1
people found
this helpful
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
May 15,2023
May 15,2023
1
people found
this helpful
this helpful
Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2021
Jan 29,2021
0
people found
this helpful
this helpful
I was quite shocked at how quickly we were getting viewings, I did not expect the volume of views that we had. When the photos were taken I was very pleased how Heather made my father's rather tired house, look completely desirable!!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2021
Jan 29,2021
0
people found
this helpful
this helpful
Very good service and very quick. Dealt with both Eliza and Amy who were great. Would definitely use again in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2021
Jan 29,2021
0
people found
this helpful
this helpful
An excellent service right from initial valuation to completion. Great communication throughout the selling process and all the team were really helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2021
Jan 28,2021
0
people found
this helpful
this helpful
Excellent service, as first time buyers we never felt in the dark and from booking the viewing to coming in to complete paper work we felt thoroughly looked after, thank you Eve and team!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2021
Jan 28,2021
0
people found
this helpful
this helpful
We are first time buyers and very new to the process. After finding a property we liked on rightmove, Eliza kindly met us at the property with very short notice and showed us around, answering all of our questions and was generally very helpful. Once ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2021
Jan 27,2021
0
people found
this helpful
this helpful
Excellent service from the team at Hannells - from the initial enquiry, to a covid compliant viewing and subsequently handling of the offer made.
Very professional and would certainly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2021
Jan 27,2021
0
people found
this helpful
this helpful
I have been extremely pleased with the professional service provided by Hannells from initial contact through to the sales viewing and then proceeding with the sale. Contact and communication from the office has been faultless with regular updates and progress reports. I would recommend to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
Hannells are very helpful and quick to respond to queries; their interbranch teamwork allowed for smooth transition of my property search from my previous area to the area of my new property. The team provided regular updates throughout the process. Would recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
My organisation has been very impressed with the personal service that we have received from Hannells.
They were very good to deal with, transparent and communicated well; they managed to secure a second buyer for the two properties (each a small terraced house), we were ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
All the staff at Hannells Alvaston are lovely to deal with, but Tracy who was handling my purchase was beyond brilliant. Moving can be very stressful and I was seeking Tracy’s advice that much that she memorised my number! Tracy even went to work ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
The whole team were very approachable at all times, the team provided frequent updates in a professional manner which were very useful....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2021
Jan 23,2021
0
people found
this helpful
this helpful
I thought selling and buying a property would be very stressful but Hannells made it seem so smooth, they are very patient and are very professional. They are willing to help at all times. I must say Aimee is amazing at her job, she’s ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2021
Jan 23,2021
0
people found
this helpful
this helpful
Great service from start to finish. Enthusiastic Helen who originally helped us market the property was great. Talked us through the process and gave us tips and took some great photographs. Claire who then took over was calm , caring and talked us through the rest ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 22,2021
Jan 22,2021
0
people found
this helpful
this helpful
I bought a property through Hannells and it was a very pleasant experience, the staff at Mickleover were incredibly helpful and guided me through the process from beginning to end, they kept me updated on the progress and were really professional and friendly, can't thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 22,2021
Jan 22,2021
0
people found
this helpful
this helpful
Excellent service! We would like to thank the entire Littleover team members for all your help provided over the last few months. We are first time buyers. We spoke with the Littleover team members several times during the buying process who were extremely helpful and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 25, 2021
View all comments
(1)
Good Afternoon Goutam, Thank you so much for writing such a positive review. It was so lovely to read your wonderful words about our team, and to read that you would deal with Hannells in the future. We are so pleased we provided you the complete moving experience and we really hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 22,2021
Jan 22,2021
0
people found
this helpful
this helpful
Great job and support from the team and all the people involved in the sale of my flat. They always kept me well informed of what was going on at all time and everyone has been really nice and patient to reply to the infinite ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 22,2021
Jan 22,2021
0
people found
this helpful
this helpful
We found that all the staff that we dealt with were very helpful. Everything that was asked of them was no trouble whatsoever....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 21,2021
Jan 21,2021
0
people found
this helpful
this helpful
Brilliant and professional service from everyone at Hannells in Allestree, they have been amazing with us as we brought our first house. We would recommend them to anyone, thanks again...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2021
Jan 18,2021
0
people found
this helpful
this helpful
From initial valuation I have nothing but praise for Hannells. Very friendly staff. Keep you well informed throughout the sale process regarding viewing feed back. Would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2021
Jan 18,2021
0
people found
this helpful
this helpful
We are first time buyers that were looking to purchase a property in the Derby area, preferably in Alvaston.
We called Hannells at Alvaston and spoke with Rachel who was extremely friendly helpful and efficient answering all our questions we had. Being first time buyers ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 18,2021
Jan 18,2021
0
people found
this helpful
this helpful
All of the team that I dealt with were extremely helpful at all stages of our move. Very professional and excellent communication from all....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17,2021
Jan 17,2021
0
people found
this helpful
this helpful
upon the 1st phone call, All the staff was very helpful and understanding, giving good advice, as before I go to Hannells every time. Very professional....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2021
Jan 14,2021
0
people found
this helpful
this helpful
There was a really good flow of info from us through the agent to the buyer and back again. I'm happy to recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14, 2021
View all comments
(1)
Thank you so much for the 5-star review Natasha! We know how important it is to keep vendors and buyers up to date throughout the purchasing process, especially in the current climate. Great sales progressors like Sara are one of our strongest assets and are instrumental in making sure that all our clients get the complete moving experience.
Thank you again for your kind words and recommendation! ...
Jan 14,2021
Jan 14,2021
0
people found
this helpful
this helpful
So far these guys have been great, very clear and concise, seem genuine and honest,
I think this could be the easiest purchase I've made, so far so good... ?...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2021
Jan 14,2021
0
people found
this helpful
this helpful
Hannells have been amazing in dealing with the sale of my late father's house, taking full ownership and keeping me fully updated with all viewings and offers. I am very confident they will oversee all aspects now an offer has been accepted to ensure a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2021
Jan 14,2021
0
people found
this helpful
this helpful
Great friendly personalised service. Everyone at Hannells from initial valuation of our property, right through to supporting us through the sale process, have been amazing....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 21, 2021
View all comments
(2)
Hi Amanda, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read that you found our service amazing from start to finish. We really hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2021
Jan 14,2021
0
people found
this helpful
this helpful
We were the purchaser, so did not instruct Hannels, but they were brilliant, even though we weren't their client. At times it felt like Alex was the only one keeping things going in the process. I just wish our estate agent had been as good!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15, 2021
View all comments
(1)
Hi Tessa, I hope you are well. Thank you for taking the time to write about you experience with Hannells. What lovely lovely words, and Alex was so very chuffed when he read it. We are pleased we provided you with the complete moving experience and we really hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...
Jan 14,2021
Jan 14,2021
0
people found
this helpful
this helpful
Alex the sales progressor was excellent at keeping the chain going, keeping us up to date and chasing things up that we're behind schedule. Made the stress of selling much less so. Thank you Alex....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2021
Jan 12,2021
0
people found
this helpful
this helpful
Great service, always someone on hand to answer and queries and accommodate viewings as needed to ensure we could get our offer in quickly. Would happily recommend their services!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 08,2021
Jan 08,2021
0
people found
this helpful
this helpful
Friendly and Efficient.
I found the staff at Hannells, Alvaston a pleasure to deal with. They are all friendly and efficient. They call you back and keep you informed....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents
Best Overall Medium Chain in the UK 
Best Letting Agent in Derby 
Best Estate Agent in DE73 
