Hannells
4.9/5, 3146 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

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Latest Reviews

 View all Reviews 3146
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
1st Nov 2024
reviewed by 'Lorna-Jane Cooper'
“Always a quick, helpful response - answers questions clearly and in detail....”
1st Nov 2024
reviewed by 'Elisabeth'
“Really impressed with the fast and clear communication from Mya. She made sure that finding a place to rent was ......”
1st Nov 2024
reviewed by 'Martin'
“Absolutely excellent from start to finish. I could not have hoped for a better more professional service...”
1st Nov 2024
reviewed by 'Julie'
“The obvious experience and professionalism of the Hannells staff started with the visit from Rebecca to value our house, then ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 308 18 1435 60 921 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

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Feb 03,2023
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Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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Featured Review
a

“Excellent experience and fantastic service!...”

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May 15,2023
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Amanda Aldenat
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Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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“Great service throughout...”

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Feb 10,2021
Minithumbup
By: 'David'
Feb 10,2021
0 people found
this helpful
Great service throughout. Through what was a long and problem fraught process, Tracy kept me up-to-date, and chased solicitors regulatory to resolve issues (of which there were many!). Highly recommended...
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“Great experience using Hannells in such chall......”

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Feb 10,2021
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Eliza Tudgay
By: 'Isobel'
Feb 10,2021
0 people found
this helpful
Great experience using Hannells in such challenging times...Great service and communication from all the girls but especially Eliza.. she kept us both updated and nothing was too much trouble. Would definitley recommend to friends and family. Thankyou....
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“Our experience with Hannell's has been a very pleasant....”

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Feb 10,2021
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Eliza Tudgay
By: 'Bushra'
Feb 10,2021
0 people found
this helpful
Our experience with Hannell's has been a very pleasant one. Eliza the Sales negotiator made us feel at ease as first time buyers and answered all our questions. Great level of communication, always keeping us up to date. Excellent service!...
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“It has been a very easy and slick process. Th......”

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Feb 10,2021
Minithumbup
By: 'Abigail'
Feb 10,2021
0 people found
this helpful
It has been a very easy and slick process. The whole team has been incredibly helpful and gone above and beyond!...
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“I sold my house with Hannels and from start t......”

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Feb 09,2021
Minithumbup
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Heather James
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Eliza Tudgay
By: 'Kyle'
Feb 09,2021
0 people found
this helpful
I sold my house with Hannels and from start to finish they managed everything we needed which was ideal for our working circumstances. Very professional...
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“Amazing!...”

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Feb 09,2021
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Heather James
By: 'Lauren'
Feb 09,2021
0 people found
this helpful
Been an amazing experience using Hannels to sell our home. Always in regular contact and updating us every step. Thank you to Heather Furber who helped us! Nothing was too much trouble....
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“Hannels were very professional throughout...”

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Feb 08,2021
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Sara Walker-Bradley
By: 'Mark'
Feb 08,2021
0 people found
this helpful
Hannels were very professional throughout and supported me very well with viewings and the sale process. Their prices are competitive and they delivered everything I needed....
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By: Nicola Barnard
Feb 08, 2021
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Thank you for your comments Mark, it has been a pleasure to help assist you with your house sale & best wishes for the future. Kind regards. Nicola & The Allestree Team ...

“Polite and friendly members of staff. Michell......”

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Feb 08,2021
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Michelle Tinson
By: 'Tracey'
Feb 08,2021
0 people found
this helpful
Polite and friendly members of staff. Michelle has been very understanding of our current family circumstances and very helpful. Thank you...
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“Excellent service...”

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Feb 08,2021
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Amy Boole
By: 'Mark'
Feb 08,2021
0 people found
this helpful
Excellent service from start to finish. I would highly recommend. Tracy and Amy were extremely helpful throughout the whole process and were very knowledgeable. ⭐️⭐️⭐️⭐️⭐️...
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“After a bit of a slow start I could have not ......”

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Feb 08,2021
Minithumbup
By: 'Jenny Cox'
Feb 08,2021
0 people found
this helpful
After a bit of a slow start I could have not wished for better service. We are in difficult times for everyone and I feel Alex and the team did the very best they could do for me. Thank you to all the team at ...
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By: lauren taylor
Feb 10, 2021
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Hi Jenny, I hope you are well. Thank you for your very kind words. I hope you enjoy your new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells have been managing our property now......”

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Feb 07,2021
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Jenna Dolman
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Leanna Holmes
By: 'Roma'
Feb 07,2021
0 people found
this helpful
Hannells have been managing our property now for over 12 months and we have only praise for the service we have received from Hollie, Jenna, Victoria, Leanna and all the other members of staff we have had dealings with. For a reasonable cost we haven't had ...
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“It is the pleasure to go to through the buyin......”

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Feb 06,2021
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Emma Reeve
By: 'Sara B'
Feb 06,2021
0 people found
this helpful
It is the pleasure to go to through the buying process with Hannells. All the time when I had any question I had the answers. I wish all Agencies would be so helpfull and professional!...
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By: lauren taylor
Feb 08, 2021
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Hi Sara, Thank you for your kind words. It was lovely to read. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...

“The Hannells Littleover team were excellent ......”

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Feb 05,2021
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Emma Reeve
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Lauren Taylor
By: 'Yasmeen'
Feb 05,2021
0 people found
this helpful
The Hannells Littleover team were excellent in selling our property . Very professional, excellent customer Care. Honest and transparent. I would recommend the team to anyone....
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By: lauren taylor
Feb 06, 2021
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Hi Yasmeen, Thank you for your very kind words - It was an absolute pleasure selling your beautiful home. It really is amazing to read that you would recommend our team to anyone. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Hannells Alvaston Branch...”

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Feb 04,2021
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Heather James
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Amy Boole
By: 'Ged'
Feb 04,2021
0 people found
this helpful
It has been a pleasure dealing with the staff at the Alvaston branch of Hannells Estate Agents. In these dark times it has been refreshing to hear a friendly but professional voice in telephone dealings. They have kept me informed of developments promptly but most ...
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“Excellent service from the whole team at Hann......”

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Feb 04,2021
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Emma Reeve
By: 'Shaw'
Feb 04,2021
0 people found
this helpful
Excellent service from the whole team at Hannells in Littleover, extremely helpful and knowledgeable throughout the entire process, thoroughly recommend!...
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By: lauren taylor
Feb 05, 2021
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Good Afternoon, I hope you are well Thank you for your very kind words. It was very lovely to read that you have found Hannells extremely helpful and knowledgeable, and fantastic to know that you would thoroughly recommend us. We will now look forward to taking you through to completion and providing you with the 'complete moving experience'. Kind Regards Lauren and the whole team here at Littleover. ...

“Sara at Allestree is incredible !...”

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Feb 04,2021
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Sara Walker-Bradley
By: 'Dave E'
Feb 04,2021
0 people found
this helpful
Buying a property through Hannells Allestree - Sara was absolutely fantastic - helpful, approachable,professional and highly competent. Sara could not have provided a better service - she is a real asset to Hannells. I will recommend Hannells to my friends based on my experience...
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By: Nicola Barnard
Feb 04, 2021
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Thank you so much David for taking the time to write your review and your amazing comments. Best wishes in your new home. Take care Nicola & the Allestree Team ...

“Excellent friendly service...”

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Feb 04,2021
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Aimee Thornton
By: 'Victoria'
Feb 04,2021
0 people found
this helpful
The service I’ve received so far from all the ladies at Hannells has been great. They have always been on hand to answer any questions I might have and have supported me through the process of selling my property. They have offered a really ...
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“Hannells - local and friendly...”

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Feb 04,2021
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By: 'JC'
Feb 04,2021
0 people found
this helpful
Hannells showed a good understanding of the local market and were organised, efficient and friendly throughout the sale process, I would recommend them for selling your property...
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By: lauren taylor
Feb 05, 2021
View all comments (1)
Good Afternoon, Thank you for your kind words regarding your sale. It is so lovely to read that you would recommend Hannells to family and friends. We will now look forward to taking you through to completion and provide you with the 'complete moving experience'. Kind Regards Lauren and the whole team here at Littleover. ...

“The whole team at Hannells have made our proc......”

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Feb 04,2021
Minithumbup
By: 'Miller'
Feb 04,2021
0 people found
this helpful
The whole team at Hannells have made our process of finding a property stress free! They have kept us up to date with properties that have come on the market that they felt would be suitable to us and from that we have had an ...
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“Excellent service from start to finish. Secur......”

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Feb 03,2021
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Michelle Tinson
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Jo Riggott
By: 'Kim selby'
Feb 03,2021
0 people found
this helpful
Excellent service from start to finish. Secured us a sale within 48 hours under difficult circumstances. Jo and Michelle at the chaddesden branch were so understanding and efficient. Keeping us updated throughout. They even found us our new home?, thank you doesn't seem enough. Wouldn't hesitate ...
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“Excellent service once again from the Hannell......”

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Feb 03,2021
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Niki Younger
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Rebecca Mills
By: 'Mr'
Feb 03,2021
0 people found
this helpful
Excellent service once again from the Hannells team, Did what they said they would do no fuss, no issues, professional at all times...
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“House purchase...”

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Feb 03,2021
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Eliza Tudgay
By: 'Pete'
Feb 03,2021
0 people found
this helpful
A big thank you to everyone at Hannells for their assistance in my house purchase. Customer service has been fantastic throughout and nothing has been too much trouble. Fully recommend the team...
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“Hannells are always very prompt in arranging ......”

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Feb 03,2021
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Lorna
By: 'Danielle'
Feb 03,2021
0 people found
this helpful
Hannells are always very prompt in arranging viewings for us and the service provided is always amazing. Thank you for making our house hunting journey the best it can be during the current pandemic...
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“Eliza was the most amazing agent we could of ......”

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Feb 02,2021
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Eliza Tudgay
By: 'Beth'
Feb 02,2021
0 people found
this helpful
Eliza was the most amazing agent we could of asked for. She knew how much we loved the house and allowed us a second chance to have it. Thank you so much Eliza....
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“Amazing team always helpful and have a great ......”

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Feb 02,2021
Minithumbup
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Eliza Tudgay
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Heather James
By: 'Nathan.'
Feb 02,2021
0 people found
this helpful
Amazing team always helpful and have a great sense of humour Great with advice for first time buyers Always happy when you ring just a great team...
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“Excellent, professional and friendly...”

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Feb 02,2021
Minithumbup
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Eliza Tudgay
By: 'James'
Feb 02,2021
0 people found
this helpful
Me and my partner are first time buyers but Eliza was fantastic, she kept us in the loop and made us feel prioritised. We both feel a lot more confident about the whole process and are extremely excited! Still a way to go but our ...
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“We bought a house through Hannells in Jan 202......”

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Feb 02,2021
Minithumbup
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Aaron Curd
By: 'CW'
Feb 02,2021
0 people found
this helpful
We bought a house through Hannells in Jan 2021. Mostly everything was pretty good, although sometimes communication took a while. For instance I was told by my mortgage lender that Hannels had told them the wrong number of house and also it took a week for ...
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“Buying and Selling through Hannells...”

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Feb 02,2021
Minithumbup
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Alex Simpson
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Emma Reeve
By: 'Colin'
Feb 02,2021
0 people found
this helpful
Very professional throughout the buying and selling process. All Hannells staff were courteous, polite, knowledgeable and managed the process extremely well under difficult circumstances ie COVID-19...
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By: lauren taylor
Feb 05, 2021
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Hi Colin, I hope you are well. Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read your kind words. We will now look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Very quick at arranging our viewing and deali......”

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Feb 01,2021
Minithumbup
By: 'Kurt'
Feb 01,2021
0 people found
this helpful
Very quick at arranging our viewing and dealing with our offer. We have previously used Hannells for a purchase and it is nice to see the high standard across all their offices....
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“My sale...”

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Jan 30,2021
Minithumbup
By: 'Denise'
Jan 30,2021
0 people found
this helpful
I want to thank all the staff at Hannells for handling the sale of my house. From the very first visit to my bungalow to dropping off the keys on completion day they were all brilliant....
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Last updated at 12:39 PM 02/10/2024 by allAgents


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