96% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “...
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Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Eliza
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Leanna
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Heather
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Aaron
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Aimee
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Lorna
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Jo
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Lauren
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Michelle
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Nicola
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Latest Reviews
View all Reviews 3250Featured Review
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reviewed by 'Richard Nayler'
Featured Review
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reviewed by 'Mrs G'
9th Jan 2025
reviewed by 'Joanne Ellis'
8th Jan 2025
reviewed by 'Linu'
6th Jan 2025
reviewed by 'Sherrie Grant'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £20,025 | £47,000,000 |
| Lettings | 96% | 98% | £320 | £2,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 213 | 9 | 330 | 20 | 1466 | 60 | 945 | 63 | 127 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Feb 03,2023
Feb 03,2023
19
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Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
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May 15,2023
May 15,2023
12
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Excellent experience and fantastic service!
After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process.
I was assured by Hannells that the experience would be different and they stayed true to their word. ...
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Apr 24,2021
Apr 24,2021
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Excellent local service, the ladies at Chellaston really pulled out the stops to get us moving during this difficult period, and kept us fully advised as to progress....
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Apr 22,2021
Apr 22,2021
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I have found Hannells to be an excellent agent throughout my property search. All the team are friendly yet professional and have always been very quick to respond.
I would definitely recommend Hannells and a special mention for Eliza who has been fantastic throughout....
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Apr 22,2021
Apr 22,2021
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We have always used Hannells and they are 100% professionals and helpful. Many thanks to everyone involved. Much appreciated. True class....
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Apr 22,2021
Apr 22,2021
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After being disappointed using another estate agent we switched over to Hannells to sell our house. We've been really happy with the service provided particularly from Sara Walker-Bradley who is so lovely, proactive and very professional, thank you so much....
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Apr 21,2021
Apr 21,2021
0
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So far, so good (service)
Michelle Tinson and the team at the Chaddesden Office have been excellent. Friendly, and always ring me back. My house was sold within days of going on the market. I look forward to them progressing the sale with the same ...
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Apr 21,2021
Apr 21,2021
0
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Cant Thank you enough for keeping me in touch throughout albeit a short process. I still can't believe I'm in the process of purchasing my forever home! Its just perfect for me and my dogs!
Thanks again for being so very efficient!...
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Apr 20,2021
Apr 20,2021
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Excellent experience, very professional and clearly know the market. Seamless management of the whole process made it as easy as it could be. Would definitely recommend....
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Apr 20,2021
Apr 20,2021
0
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I have recently sold through Hannells and the whole experience has been great so far. The service has been outstanding. Very happy and would highly recommend....
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Apr 22, 2021
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Hi Josh, It was so lovely to read your feedback on our team at Littleover and that you have found the service you have received outstanding. We will now look forward to providing you with the complete moving experience and taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...
Apr 19,2021
Apr 19,2021
0
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We received a very professional service from everyone at Hannells and were kept fully informed during the whole process. They made the sale of our property straightforward and stress free....
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Apr 22, 2021
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Hi Valerie, Thank you for taking the time to write about your experience with Hannells Littleover. It was so lovely to read that you have been very happy with the service you have received. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Apr 16,2021
Apr 16,2021
0
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I had Sara throughout the process of buying my new home her replies were always quick and she dealt with matters very effectively....
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Apr 15,2021
Apr 15,2021
0
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Feels like they're there solely for you even on a time of abnormally high activity. All information was clear and concise and communication was effortless....
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Apr 15,2021
Apr 15,2021
0
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Fantastic service
Highly recommended
Lorna and the team have been amazing through out the sale of my mums house
Thank you so much...
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Apr 13,2021
Apr 13,2021
0
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First Class service in all aspects.
Heather, Amy and Eliza has been very professional and responsive throughout.
Sold within two weeks.
Would not hesitate to recommend to friends and family...
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Apr 13,2021
Apr 13,2021
0
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They have been so helpful and friendly, helping me with my first time buy. They kept in contact with me throughout the whole viewing process, providing more options (all matching my requirements) whenever they could....
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Apr 12,2021
Apr 12,2021
0
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They have been very helpful and informative, keeping us updated on a regular basis. The staff are really lovely too....
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Apr 12,2021
Apr 12,2021
0
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Hannells and Sara have been very good and helpful while selling my house.
Difficult times and a difficult sale for various reasons.
Would definitely use again....
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Apr 12,2021
Apr 12,2021
0
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Claire at Hannells kept updated all along the way and reassured during a long transition of sale. I would have no hesitation recommending this estates agents in purchasing a property - things were set up quick and fast and was a professional service.
Regards,
Mr ...
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Apr 12,2021
Apr 12,2021
0
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Excellent customer service from the staff at Hannells. The communication from the completions team was amazing, always up to date with information about the progress and proactive with following up queries....
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Apr 11,2021
Apr 11,2021
0
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I was very anxious going into the process of selling my property. Initially, Hannells were the only Estate Agent I booked in to value and discuss how to sell my home. From the first contact to having Jo come round to explain the process, I ...
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Apr 10,2021
Apr 10,2021
0
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Very prompt responses from the team and easy to communicate with. Hopefully the start of a long successful relationship with this branch....
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Apr 16, 2021
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Good Afternoon, I hope you are well. Thank you for taking the time to write about the experience you have received from Hannells Littleover so far. We will now look forward to taking you through to completion and providing you with the complete moving experience. Kind Regards Lauren and the whole team here at Littleover. ...
Apr 09,2021
Apr 09,2021
0
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An absolutely brilliant team 'Hannells Alvaston'.
Always bright and cheerful with a positive attitude, and professional approach with selling my property.
Certainly would recommend to anyone considering putting their property on the market....
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Apr 09,2021
Apr 09,2021
0
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What a fantastic team !! Amy and Eliza have been amazing and couldn't wish to buy from a better agent. Communication has been brilliant and have shared our excitement along the way. Well done ladies keep being you... you are fab!!...
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Apr 09,2021
Apr 09,2021
0
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All the staff at Hannells have been so helpful and supportive all the way through the process of selling our old home and buying our new one. Special thanks to Claire who was particularly instrumental in calling around and finalising everything, communicating with all parties ...
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Apr 08,2021
Apr 08,2021
0
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All staff are friendly and informative , excellent helpful service, always on hand to answer any questions. I Would defintely recommend Hannels....
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Apr 08,2021
Apr 08,2021
0
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The purchase of my property was made easier with the help of the team at Hannells Mickleover. Special thanks go to Sally Murphy who managed to accommodate our requests for information and measurement, promptly and effeciently....
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Apr 07,2021
Apr 07,2021
1
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Outstanding customer service from Eliza & Heather very friendly and helpful can't thank you all enough.Many Thanks Chris & Gail....
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Apr 07,2021
Apr 07,2021
0
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I would 100% use hannells of mickleover again.
We couldn't believe how quickly you got us on the market, your correspondence was excellent, you contacted us after every viewing with feed back, normally I have to chase estate agents for that.
I've already recommended you to ...
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Apr 07,2021
Apr 07,2021
0
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Thanks to the team at hannells especially Tracy, who spoke with me more than her own family at times. She was instrumental in constantly chasing up on this house purchase and I'm glad she was on my side....
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Apr 06,2021
Apr 06,2021
0
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Hannells's are an excellent Estate Agent's. All the staff that I spoke with during the sale of my father's property especially Michelle Tinson were outstanding!!!! . I was kept informed of every viewing etc throughout the process. The level of professionalism and efficiency are second to ...
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Apr 04,2021
Apr 04,2021
0
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Excellent service from all at the Allestree Branch, if we were to ever sell again, we would definitely use Hannells again....
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Apr 06, 2021
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Thank you Paul for your review and taking the time to write it. It has been a pleasure to assist you in your house move. Best wishes Nicola & the Allestree Team ...
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Last updated at 12:39 PM 02/10/2024 by allAgents
Awards won by Hannells
Regional Awards won by Hannells
Individual Branch Awards
Derby, DE21
Derby, DE73
-
2024
Best Letting Agent in Derby
-
2024
Best Letting Agent in DE73
-
2024
Best Letting Agent in Midlands
-
2023
Best Letting Agent in Derby
-
2023
Best Letting Agent in DE73
-
2022
Best Letting Agent in DE73
-
2022
Best Letting Agent in Derby
-
2024
Best Estate Agent in DE73
-
2023
Best Estate Agent in DE73
-
2022
Best Letting Agent in Midlands
-
2022
Best Estate Agent in DE73
-
2023
Best Letting Agent in Midlands
Derby, DE22
Derby, DE23
Derby, DE24
-
2024
Best Estate Agent in DE24
-
2024
Best Letting Agent in DE24
-
2023
Best Estate Agent in DE24
-
2022
Best Estate Agent in DE24
-
2022
Best Estate Agent in Derby
-
2024
Best Estate Agent in Derby
-
2024
Best Letting Agent in Derby
-
2024
Best Estate Agent in Midlands
-
2023
Best Estate Agent in Derby
-
2022
Best Estate Agent in Midlands
-
2023
Best Letting Agent in Derby
